Full transcript
0:00[Music]
0:08everyone I'm Sam ovens and welcome to
0:12consulting TV and on this channel we
0:15talk about everything to do with
0:17business and financial success and
0:19starting your own business as well as
0:21like psychology and philosophy and you
0:24know really how to improve yourself and
0:25hack your own brain because what I've
0:28observed in in business and an
0:30entrepreneurship is most people like
0:33they forget that they need to improve
0:35themselves and they're only looking to
0:37you know learn new things will get
0:38better in business but really it's been
0:40my observation that people need to work
0:42on both things and it's the it's the
0:44coming together of those both of those
0:46two things that really makes people
0:48successful and so that's what we talk
0:51about on this channel and today in this
0:53video we're going to discuss coming up
0:56with an idea like how do you come up
0:58with a unique idea like I hear this all
1:01the time like what is an awesome idea
1:04how do I come up with an idea or the one
1:06thing stopping me from starting my
1:07business is I need an idea and so that's
1:10what we're going to talk about in this
1:12video today so the topic of today's
1:17conversation one that we see a lot is
1:20people that come and they say I can't
1:23find a good business idea all the good
1:26business ideas are taken I had this idea
1:28someone stole it from me I had the idea
1:31for you know uber or Facebook yeah I
1:36hear that one a lot right it's the
1:37social media for whatever what do you
1:41what do you say to those people who come
1:42to you and say I my idea got stolen all
1:45the ideas are taken things were so much
1:47easier back then there's nothing for me
1:50to do in business that's why I even try
1:53well if you go looking for an idea you
1:56won't find it like people don't
1:59understand how ideas well at least good
2:03ideas exist and good ideas but people
2:08think that like the way they start a
2:10business the way they become an
2:12entrepreneur or the way they start a
2:13successful any
2:14is they have an idea and they think that
2:17like they you know they're in the shower
2:19quite often there's the shower story you
2:21know someone's in the shower and then
2:23they just have this idea and then they
2:24make a billion dollars and it doesn't
2:26really happen that way not ever unless
2:30the person had already been in business
2:31flight ten years and then had the idea
2:33in the show like sometimes that can
2:34happen but you know it's it like people
2:38go out looking for ideas and if you go
2:39out looking for ideas you'd never find
2:41them and I had this problem too I was
2:43like what is that idea and really you've
2:46got to flip it over and look for
2:49problems and so what you do instead is
2:53you go looking in the marketplace for
2:55problems you go around and you ask
2:57people hey like what is a massive
3:00problem for you what do you hate what do
3:01you dislike like what things in your
3:04life for like burdening you and then
3:07when you find out a massive problem
3:08people have then the solution to that
3:11problem is your idea so it's a different
3:15way of looking for things instead of
3:16looking for ideas if you come up with
3:18one then it's not attached to any
3:20problem no one wants it and so I did
3:22there I started a a online job board
3:27where people could post a profile of
3:29them online and then employers would
3:31look for them and it would work that way
3:33around and I thought it was a cool idea
3:34and I decided that that's what I was
3:36going to do but then I did it and no one
3:40wanted it and I was like wow I thought
3:43this was a good idea and then people
3:45told me it's a good idea but I don't
3:47want it and so I got the want part wrong
3:50it was a cool idea it was it was cool
3:53but it wasn't needed and you need more
3:56than just cool in business to make money
3:58because someone won't just buy something
4:00that's cool if I show you this this one
4:02that like this this t-shirt with like a
4:04cat on it and it's all colorful you
4:06might be like it's a cool shirt but I
4:08don't want it like I'm not gonna pay for
4:09it and so it's not enough to just have a
4:13cool idea you need to solve a problem or
4:16you need you you need to attach a cool
4:19idea to a problem
4:20so my massive breakthrough in business
4:23came when I stopped looking for cool
4:25ideas and I started looking for problems
4:27and I just started
4:28all around property management companies
4:30and asking them hey what's the most
4:32painful part about being a property
4:34manager and they would say they'd be
4:36like oh it was it's property inspections
4:39and I talked to a lot of them and they
4:40would all say property inspections so
4:41then I came up with an idea to create a
4:44mobile app to help property managers do
4:47inspections and so and then that worked
4:50that was the first time in my life that
4:51I created something that someone wanted
4:53and it was the big aha moment it's like
4:56you don't come up with anything yourself
4:57you go to the market and look for their
5:00problems and the solution to their
5:01problem is your idea
5:02hmm and how many people how many people
5:05do you need to call before you can
5:06determine this is a market problem is it
5:08what is it - is it five as a ten it's
5:11not a specific number but you want to
5:13know that it's widespread instead of
5:15like concentrated on one person I see a
5:18lot of people especially people who
5:20don't like talking to people introvert
5:22so often latch onto an idea early
5:24because they don't want to talk to more
5:26people they're too scared that's the
5:28worst thing you can do because it's
5:29false confidence it's a belief that this
5:32one person represents the rest of the
5:34marketplace and there is not a good bit
5:37to make I would say if you had to pick a
5:40number I'd say thirty people at least
5:42the more the better I mean but if you
5:44can notice that a problem is spread
5:47across thirty people that have no real
5:49connection to each other so like you
5:51know you might call a property manager
5:53in New York one in California one in
5:54Canada one in London like you know a
5:57good mix and if they all have set the
6:00same problems and they all see value in
6:03the same solution and there's 30 of them
6:06in there spread over different
6:08demographics then I would say that
6:11that's there's a high chance that there
6:14is a market wide problem one thing I've
6:18seen when people do that I think 30 is a
6:20good amount is though they'll go in the
6:22last 30 different people and they say oh
6:23yeah this is a problem and but then they
6:26forget one small part because then they
6:27create the solution and then they hey I
6:29have this and then no one buys it so how
6:31do you determine how serious they are do
6:34they have the money to spend on this on
6:36this problem is the problem painful
6:37enough to where they'll actually
6:40you to get you know to help y'all you
6:42can't you can't do the research when you
6:45already have a hypothesis because you
6:47make it biased so you can't go to people
6:49like I see this happen all the time and
6:51entrepreneur thinks everyone needs a CEO
6:53then he goes out to do market research
6:55and he says do you need SEO and pretty
6:58much pummels the person with questions
7:01until they're like yes I need SEO is I
7:03did my research like that doesn't work
7:06like you can't have a bias or you can't
7:09have any form of hypothesis about what
7:11the market wants because if you do have
7:13any bias or any form of hypothesis then
7:16you will make that come true in your
7:18research so if I believed everyone
7:21wanted I did believe that everyone
7:24wanted this this job board website which
7:27I made so I would talk to everyone and
7:29maneuver my questions around to pretty
7:32much get them to say yeah I want this
7:33and then I was like hey I knew it like
7:35everyone wants this and then I went out
7:37to sell it to people and it was they
7:40were like I don't want this and you've
7:42got to remove that confirmation bias
7:44when you're trying to figure out what
7:45people want so you don't go to someone
7:48do have this problem because they might
7:51say yeah and then when it comes to
7:52paying money they don't right so you
7:55really have to go to people and you have
7:58to say like without any bias you have to
8:01let them tell you what their problems
8:03are and you can't seed the problem in
8:06them too then for them to say that they
8:09have it so like if I was gonna ask you I
8:12would say hey Nick on a day-to-day basis
8:15what you know what are the most painful
8:17problems that you experience in your
8:20business and then you would tell me now
8:23do people want to answer that question
8:24right off the bat
8:26well like you probably want to say hello
8:28and everything first but yet people love
8:30talking about themselves like in
8:32especially problems people like talking
8:34about their problems
8:35and you win especially when you have no
8:37agenda there no agenda part is crucial
8:39if you're planning to sell someone
8:41something on that very call then the
8:44research is gone you know like when
8:47you're doing research you're doing
8:48research and when you're doing sales
8:49you're doing sales like you Ananta
8:53they can't really do this very well
8:55because they're so hungry to make money
8:57and so they can't be non-biased for a
8:59while and so when you're doing your
9:01research and trying to form an accurate
9:04view of the market you need to step
9:06outside of like all of your beliefs and
9:09all of your biases and have no opinion
9:13of the person of the industry and no
9:16opinion of what they want or what you
9:19and you you you can't have any opinion
9:22of selling them anything either you just
9:24are trying to get like the truth you
9:26want to get a very accurate picture of
9:28the truth mmm yeah so I see what you
9:31mean because then they recognize
9:33something right away if if it's
9:35questions they're asked a way that they
9:38think might lead to a sale on that call
9:40because it kind of shows up when you're
9:42there and you're like oh are you really
9:43just asking me this you can sell me
9:45something you're trying to put me into a
9:47trap as opposed to really letting them
9:49take you in whichever way they want to
9:51take the conversation right it's you can
9:53still lead the conversation but you
9:55can't put the ideas in the head and then
9:59ask them you know like I can't say is is
10:01SEO a problem for you or I looked you up
10:03on Google and you're not ranking on the
10:05first page layers they're a problem for
10:07you you know like that's if someone
10:10might not have had that as a problem but
10:11now that base that person sees that they
10:13might think oh yeah maybe I don't want
10:14to be there and but you can't do that
10:17because that's not representative of the
10:19market because you went and and like you
10:22went and your opinion and your bias
10:25affected that conversation and so you
10:27can't have a bias when you're doing it
10:29otherwise you'll end up with the wrong
10:31idea
10:31you'll come up with an idea like I did
10:33that no one wanted right
10:35so oftentimes it sounds like the best
10:36business ideas are ones that you had no
10:38idea beforehand before talking to
10:41someone with a problem of course it's
10:43like trying to find out what Suzy wants
10:45for lunch
10:45but if Suzy's sitting over here on a
10:47park bench you're here on the other park
10:50bench if your job is to find out what
10:53Suzy wants for lunch you can't go over
10:56there and say like hey I've got like a
11:00chicken sandwich like is a chicken
11:02sandwich what you want for lunch right
11:03you you have to nor can you ever guess
11:06what Suzy wants
11:07lunch you just have to go over there and
11:09ask her without bias like what do you
11:11want flinch and she might have to think
11:14about that and then she will tell you
11:15and then that truly is what she wants
11:19for lunch and I used Susie as an example
11:21or a metaphor of the market and you need
11:23to find out what the market wants and
11:26you need to have no bias when you do it
11:28otherwise you're gonna you know if you
11:31say like a ham sandwich do you want one
11:33then she might say yeah but then the
11:36rest of the market didn't want ham
11:37sandwiches right like you've got to be
11:39totally non biased when you do that
11:41research hmm now on on the other side
11:45I've seen some people say the market
11:48doesn't know what they want right you
11:50determine what the market wants with
11:53your marketing ability or whatnot but
11:56oftentimes that's pretty rare and that's
12:01it's kind of knocking out of the park to
12:03be able to hit a product that no one
12:04knew they wanted beforehand or didn't
12:06have that problem beforehand so someone
12:08can know that they don't someone can you
12:11can provide something which people don't
12:12know that they want but that desires has
12:15to be there at some point you can't like
12:17you can't create desire in a marketplace
12:20you can only harness excited you can
12:23only harness desire that already exists
12:25like I like to think about it like a
12:27wave like you can't you know swim out on
12:31your surfboard create a wave and then
12:32surf it like you have to go out in your
12:34super would find a wave and then surf it
12:36and you know if you try to go surfing
12:38with no waves it ain't working and
12:40that's kind of like business you can't
12:42fight the market if you try and fight
12:46the market you'll go broke but quite a
12:49lot of the time the market doesn't know
12:50what they want but they kind of they
12:53their desire they know what that is like
12:55they might know that they aren't happy
12:58or they might know that like they have
13:01too many social media platforms or they
13:04might have frustrations you know people
13:05have problems people always know what
13:08problems they have they don't know what
13:10solutions they want and so you know you
13:13can't that's why you can't go to a
13:15market and ask them what do you want
13:17because a lot of the time they don't
13:18know and if they tell you something that
13:20might be totally wrong but they always
13:23know what they don't like and what
13:26typically when you call people and ask
13:28and you're trying to discover these
13:29problems do you preface the conversation
13:32when you start with hey I'm not trying
13:33to sell you anything I did yes I did
13:36that lot like I'd email them first I'd
13:38say hey my name is Sam I'm not trying to
13:40sell you anything
13:41I'm just conducting some research at the
13:43end of it I'm happy to share all of my
13:44findings I'm trying to find out what the
13:48most painful problems in this industry
13:50are and if you could just write back
13:53even if it's two sentences that'd be
13:55awesome
13:55I'd send out that email I get people
13:58replied then I'd try and escalate that
14:00to a foreign conversation some of the
14:02conversations even ended up like with
14:04coffee and lunch and stuff and it's
14:07because I had no bias I wasn't there to
14:09push my agenda I didn't have one I had
14:12nothing to sell I truly just wanted to
14:13understand the the person in the
14:17industry and after I did that with 3040
14:20people I had a very accurate picture got
14:22it and then at one point do you come
14:24back and revisit those people because I
14:26assume they're prospects right because
14:28those are the ones you got the
14:29information for and you eventually want
14:31to sell them something so once you have
14:33a solution developed whether you know
14:35it's consulting or or whatever that is
14:38and you come back and you're like hey I
14:39think I can implement this what what or
14:41what do you do how's that proposal work
14:44so you could go back to them and say
14:48like I did I was like hey you know I
14:49went and built this thing and I'd say it
14:53solves you know the problems doing it do
14:55you want to try it and then but if you
14:57got it right the answer should be yes
14:59because that was their most painful
15:02problem who doesn't want that solved
15:03right yeah that makes sense
15:06now does that work the same as it in in
15:10like human capital a consulting service
15:12as it does and when building a software
15:13solution for someone it's just the same
15:15things hmm yeah there's a bit same thing
15:19atoms and bits so the conversation works
15:23very similar in fact when you're doing
15:26that you you ask them maybe you're let's
15:28say you're a marketing consultant and
15:29you go do you typically ask them the
15:31process
15:32is there a different way that you go
15:33about selling that type of service that
15:35would be unique it's honestly it's the
15:39same it's like it's what problems do
15:42are you facing without any buyers if
15:45they are if they are facing a problem
15:47which I can solve then I'd tell them
15:49which I that I can solve it
15:50and if we're aligned properly like that
15:53didn't it's a no-brainer right people
15:55are just out there trying to you know
15:58the way the economy works as people are
16:00just out there every day trying to buy a
16:02better version of themselves and
16:04whatever they might think that is so
16:06some people might want to get skinnier
16:08fitter some of them might want you know
16:11to wear different clothes
16:13some of them might want a beach house
16:15someone went on a retire but whatever
16:17people want the the global economy tooks
16:19on that everyday just by people buying a
16:23better version of themselves according
16:25to what better means to that person and
16:27when you're trying to when you're trying
16:29to become a producer in the economy you
16:33need to understand what people want and
16:36the best way to do that is to have no
16:38bias find out go talk to the market find
16:41out what people want and then when you
16:43have a conviction on what people want
16:45you can become a supplier of that thing
16:48and there's no other way to do it if you
16:50become a supplier without taking a view
16:52on the market accurately then no one's
16:54going to buy your supply you have to
16:56really find out what people want then
16:58supply it and you have to keep coming
17:00back to the market to because it changes
17:02and you know something that's right
17:04right now might not be right in five
17:06years and that's why it's important to
17:07constantly keep in touch with your your
17:11market and you know check they check the
17:13pulse on it to make sure that you're
17:15iterating and improving to be in
17:17alignment with what's going on yeah I
17:21see that a lot especially with someone
17:23who's who was they specialize in a
17:25certain problem solution then all of a
17:27sudden something came along whether it
17:28was technology or something else and
17:30that no longer is even a problem for
17:32people anymore because there's even a
17:34better solution and it's in a different
17:35mechanism or a different it's not
17:39anything related to them but then
17:40they're still stuck on this business
17:41idea and trying to make it work
17:43yeah you've things changed like people
17:46change markets change and it's you it's
17:52whoever knows the most about the market
17:54really like the people who know the most
17:56about the market and have the most
17:58accurate if you want it they're always
17:59the people that win and you know having
18:02a good at an accurate view on the market
18:04also means you can kind of predict where
18:05it's going to go and that's how you can
18:08stay ahead of that curve all of the time
18:09and how do you best do that to someone
18:12who's looking to stay ahead of the
18:14market you got to understand at first
18:15before you can ever learn to get ahead
18:17like most people don't even know how to
18:19take an accurate view on what is let
18:22alone what it's going to be I mean it
18:25once you've like once you've submerged
18:28yourself in understanding one particular
18:30area of the market after years you'll
18:33start to get a natural sense of where
18:36things are going just because it's like
18:37riding a bike you know like once you're
18:39so once you're so skilled at riding a
18:42bike you can't you don't think I'm
18:43riding a bike you're just on it and you
18:45swerve it's like it's just it's becomes
18:47a part of you and that's what happens
18:50when you really submerge yourself into
18:52one particular area of the market you
18:54just know it and you can sense it like
18:56if something moves here like you can you
18:58can feel it and like you know I've been
19:01in the consulting market for long enough
19:04and I've studied it for so long that I
19:06can sense it like I can sense where it's
19:09going to go I'm not saying a moist I'm
19:11always gone if I thought I was always
19:12going to be right then I'd eventually be
19:14wrong so I still am very cautious that I
19:18could be wrong but you know to date I've
19:22been able to accurately predict where it
19:23you know kind of where it's moving hmm
19:25so how many people that you come into
19:27contact with often are stuck on the idea
19:31that they have to do this cool business
19:33idea and how many people are open I
19:35guess to even consider it well I think
19:37they should do it anyway because like
19:39often people have to do the wrong thing
19:42to figure out what the right thing is
19:43like I'm not like I'm not to really say
19:47like if someone really wants to start a
19:49business I'm not going to tell them that
19:51it's the wrong thing because I think
19:53it's just this thing it started like I
19:56started
19:57how many different businesses that
19:59didn't work out before I found one that
20:00did so Who am I to say what the right
20:02business is to start I think people who
20:05want to start a business do it just
20:07start it because you're going to figure
20:09out the right one anyway yeah I'd agree
20:12it's probably just best they take any
20:13sort just do it even if it's everyone
20:16thinks that stupid just do it and then
20:18see what happens and then learn from
20:20that iterate and improve you know you
20:22need to get moving in some direction to
20:25figure out like which way to pivot and
20:27turn and eventually with enough time and
20:30with enough variation you will find it
20:33so I guess like in summary is there such
20:36thing is a good business idea is there
20:38such thing as a dumb business idea or is
20:40there just yeah I think there is it
20:44totally depends on like you know the
20:46that totally depends on everything I
20:49think the best business idea is a
20:55solution to a massive problem that no
20:59one else can see that's what I think it
21:02is I don't think it's a solution to a
21:04problem that's really obvious or already
21:06been done I think it's one that no one
21:08else can see and its massive like those
21:11are the ones which I think are the best
21:13and you know the more painful the
21:16problem the the better the business is
21:20going to be like if you could figure out
21:21a way to make to make yourself like like
21:27if you could find a pill that you could
21:29take that made you like a billion
21:30dollars
21:30all right that would be a great business
21:32idea because the the pain is like you
21:36know the pain of poverty in the pain of
21:37non success is very high also the pain
21:40of different diseases like cancer and
21:42things like that if you found a solution
21:43to that
21:43I mean I'm using extreme examples to
21:46make a point but the great the the more
21:49painful the problem and the more
21:51widespread the problem the greater the
21:53opportunity is when you solve that
21:55problem and sometimes you can't think
21:57that big in the beginning by I didn't
22:00think big at all I compared to some
22:02people that you know my so I'm still
22:03thinking small but you just start
22:07somewhere and just try and solve
22:08problems they all business
22:10this really is solving people's problems
22:12yeah yes so if you if anyone's wondering
22:17like I don't have any ideas or what's a
22:22cool idea or how do I come up with an
22:23idea don't look for ideas just look for
22:26problems and then the solution to that
22:27problem is your idea and if you do that
22:30you should have no problem being
22:32successful in business
22:40you