Full transcript
0:00When someone says thank you , never
0:02reply with " no problem . " Few people
0:05realize it , but these small moments
0:07determine how people judge you . And
0:09when you are thanked , never devalue
0:11what you have done . Don't make your
0:14efforts seem trivial . Your time and
0:17energy have value . And by replying " it
0:19was nothing , " you lower that value
0:21yourself . Words carry weight , and the
0:24right ones work in your favor . So ,
0:26instead , say : " I was glad to help . " It
0:30sounds stronger , more dignified , and is
0:32more memorable . Second . If you are late
0:35, don't say sorry for being late . Say
0:38thank you for waiting . This changes the
0:41entire energy of the conversation .
0:43Gratitude instead of weakness . Third .
0:47Never say " I will try . " Say : " I will do
0:51it , " or " consider it done . " Strong
0:54people make commitments ; weak people
0:57try . Fourth . Never say " I don't know . "
1:01Say : " I will find out . " This shows
1:04responsibility and control . Fifth .
1:07Never say " I was lucky . " Say : " I worked
1:11hard for this , " because failure built
1:14you , and discipline built you . A
1:17person's level is seen in the details ,
1:20and the shortest phrases speak loudest
1:22about character . Write in the comments
1:25a phrase you say on autopilot every day
1:28. I will tell you . Whether it raises
1:30your value or drops it . And how do you
1:32raise your value ? Not just in words ,
1:34but in money as well . Check my book ,
1:36link in bio .