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Business is hard until you copy this marketing system

Ross Harkness · 2,431 words · 12 min read

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0:00Most entrepreneurs find business hard

0:01because they struggle to get new

0:03customers. So, they turn to ads, cold

0:05outreach, networking, and yet works, but

0:07it's expensive, it's exhausting, and the

0:09second you stop, the leads dry up. I

0:12built an audience of over 600,000

0:13followers across two platforms and

0:15turned that into a business doing

0:16multiple six figures a year without

0:18spending a penny on ads or sending a

0:20single DM. So, in this video, I'm going

0:22to show you the exact content strategy

0:24that will scale your business, the

0:25mistakes I made that you need to avoid,

0:28and how to systematize it so that

0:29getting new customers is easy and

0:31predictable. Now, to start, let me show

0:33you something that will completely

0:35change how you think about getting

0:36customers forever. The average person

0:39>> [music]

0:39>> spends nearly 2 and 1/2 hours on social

0:41media every day. That's where the

0:43attention is, and attention is where

0:45customers come from. Think about it. All

0:47the fastest-growing businesses are going

0:49big on social media. They're all posting

0:51content, and that's not for no reason.

0:54It's because the future of business is

0:55media, and if you want your business to

0:57grow, you need to do the same, which

0:59means you need to create content. But,

1:01not content that gets views, you need

1:03content that gets customers. So, how on

1:06earth do you do that? Well, let me show

1:07you. Over the past 5 or so years of

1:10posting online, I find that

1:11high-performing, high-converting content

1:13has three pillars. The first is

1:15authority. The viewer needs to see you

1:18as having the solution to their problem,

1:20that you are an authority in that space,

1:22which means you need to first figure out

1:24your target avatar, so the ideal

1:26customer for your business, which you

1:27likely already know. Then, you list all

1:30their problems, and you make content

1:32that solves those problems. For example,

1:34my ideal target avatar is a high six- to

1:36low seven-figure business owner whose

1:38business relies entirely on them. One of

1:40the problems they have is that they

1:41never have time to work on the business,

1:43they're always stuck working in it.

1:45[music] So, I made this video here,

1:47"Business Is Hard Until You Manage Your

1:49Time Like This,"

1:50>> [music]

1:50>> which solves that exact problem. So, my

1:52avatar is going to see that video and

1:54go, "Oh crap, that sounds like what I

1:56need. Let me watch this." Then, they're

1:58going to watch it, and if the advice is

2:00genuinely useful, if they leave

2:02thinking, you know, like I need to

2:03implement that, or if you change how

2:05they view things, you'll build authority

2:07because essentially they're at point A,

2:09they want to get to point B. My avatar

2:10wants a business that doesn't rely on

2:12them. One step to getting there is

2:14solving the problem of not having the

2:16time to work on the business. So, my

2:17video gives them one step to get to

2:19their goal, and someone who watches that

2:21now sees me as someone who can help

2:23them, which builds my authority. But,

2:25you also need your viewers to trust you,

2:27and that is the second pillar. So, to

2:29build trust, there's two main things

2:31that you can do. Firstly, you need to

2:33give real value. If your content is like

2:35fluff, people will feel it instantly,

2:37and they won't trust you. So, you need

2:38to solve their real problems in your

2:40content. [music] Secondly, work your

2:42social proof into your content. So, be

2:44it your own story or customer

2:45testimonials, this way it shows people,

2:47"Oh, what he's saying actually works."

2:50For example, at the start of this video,

2:52which is about social media, I showed

2:53you that I have 600,000 followers across

2:55platforms. That is proof that I know

2:57what I'm talking about, therefore you

2:59trust me more, therefore you're more

3:00likely to listen to me. And when someone

3:02sees you as an authority, and they trust

3:04you, they're so much more likely to

3:06actually buy from you. But, here's the

3:07next problem. If they don't like you,

3:09they're going to go and work with the

3:10person that they do like, which means

3:12the third pillar is likeability. But,

3:14honestly, there's not much you can do

3:16about this one. People will either like

3:17you or they won't. So, the main thing is

3:20that you just be yourself. I know that

3:21sounds basic, but it is the most

3:23underrated filter in business because

3:25it's an automatic way to attract the

3:26right people and repel the wrong ones.

3:29So, if you swear, swear. Like, I'm from

3:31Northern Ireland, swear words are

3:33basically punctuation here. And if you

3:35make jokes in real life, make jokes. So,

3:37look, the reality is that some people

3:38aren't going to like you, but that's

3:40okay because if you try to please

3:41everyone, you please no one. So, you

3:43can't worry about being likable. Just be

3:46yourself, and the people who like you

3:48will keep watching. And look, content is

3:50a complete rabbit hole. Like, I can make

3:52a million videos on content, whether

3:54it's positioning strategy, packaging,

3:56writing hooks, creating open loops,

3:58scripting, recording, editing, funnels,

3:59conversions, lead magnets, and all the

4:01rest. So, if you want me to make a video

4:02on anything specific that you have

4:03content on, just let me know in the

4:05comments below, and I'll happily do it.

4:06But, the primary foundations for

4:08creating content that grows your

4:09business is that you target the problems

4:11your target avatar has, solve them in

4:13the content, show some social proof to

4:15prove to them that what you're telling

4:17them to do works, and then be your damn

4:19self. And that brings us to a huge

4:21problem most business owners never

4:22consider when it comes to creating

4:24content. Look, people are not going to

4:26just watch one piece of content, then

4:29buy from you. In fact, it can take a

4:30long, long time for someone to cross

4:33that line because you don't build trust,

4:35authority, or likeability overnight. In

4:37fact, Google found something interesting

4:40based on a ton of data that they call

4:41the 7-11-4 rule, where the idea is that

4:44someone has to spend 7 hours consuming

4:46your content before they'll buy from

4:48you. And depending on your content,

4:50those 7 hours could take 1 week or 1

4:52year for someone to go through. Now,

4:54don't get too caught up in the 7 hours,

4:56okay? The main idea is that the faster

4:58you can get someone to spend more time

5:00with you, the more likely they are to

5:01buy from you. Like, let me give you an

5:03example. If I post an Instagram reel

5:05that's 1 minute long every day for 2

5:07months, I've only posted 1 hour of

5:09content for someone to consume. And on

5:11Instagram, after 3 to 4 days, that post

5:13dead. Nobody is ever going to see it

5:15again. So, it's going to take a heck of

5:17a long time for someone to consume 7

5:19hours of my content. But, if I post a

5:2120-minute video on YouTube every week

5:23for 2 months, I've posted nearly 3 hours

5:26of new content. And with YouTube, if

5:29somebody watches a video, they'll push

5:30your older videos to them as well. So,

5:32someone could binge 7 hours of you in a

5:34weekend, which makes YouTube by far the

5:37best platform for business owners. Now,

5:38this is not to say the likes of

5:40Instagram, LinkedIn, Twitter, and all

5:41the rest don't work for business. They

5:44do. Like, I have 450,000 followers on

5:47Instagram, 100,000 on Twitter, 50,000 on

5:49LinkedIn. They all work. But, when you

5:51understand that conversion requires time

5:53spent with you, YouTube has a massive

5:55advantage because it is long-form

5:57content. But, there is a trade-off.

5:59Okay, YouTube is the hardest platform

6:01because it is way easier to hold

6:03someone's attention for 30 seconds on a

6:05reel than 20 minutes on YouTube. So,

6:07look, I'm not saying that you must do

6:10YouTube. I'm saying if you're a business

6:12owner, and you want the best shot at

6:14turning content into customers, YouTube

6:17is the best way to do that. And look, if

6:19you want content to work, do not, and I

6:21mean do not try and grow multiple

6:23platforms at once when you start, okay?

6:25Because growing an audience takes so

6:27much effort that if you're trying to

6:29grow on multiple platforms, you're going

6:31to grow on none of them, okay? Because

6:33you're splitting your focus too much.

6:35So, just choose one, go all in on it

6:37until you figure out it's systematized

6:38and it's easy. The only exception here,

6:40and if you really want to supercharge

6:42your content turning people into buyers,

6:44I would highly recommend you do it is to

6:45build an email list. So, get someone to

6:48join your list through your content like

6:49I do in my descriptions. If you want to

6:50go check that out, you can see how I did

6:52and send them a valuable,

6:53problem-solving email at least once a

6:55week. But now, I know what you're

6:56thinking. You're already stretched thin

6:58as it is. Where are you going to find

6:59the time to start creating content every

7:01day or every week? Well, let me show

7:03you. Firstly, if time is your

7:05bottleneck, and for most entrepreneurs

7:07it is, I help business owners free up

7:0820-plus hours a week by systematizing

7:10both their business and their personal

7:11operations. There's a link in the

7:12description below if you want to see how

7:14that works. But, secondly, delegation is

7:16your best friend, okay? If you're not

7:18tech-savvy, or, you know, you don't want

7:20to learn how your cameras, editing,

7:21posting, thumbnails, and all that work,

7:23then don't, okay? Hire someone who is,

7:26and you just do the part that actually

7:27requires, you know, the showing up, the

7:29recording, the like, communicating the

7:30value and ideas. Now, what you hire and

7:33who you hire depends entirely on your

7:35budget. Like, a full content strategist

7:37and editor could run you anywhere from a

7:39few thousand a month to 20 grand a

7:41month, depending on the level, the

7:43caliber that you want. But, if you want

7:44a lean start, you can always hire

7:47someone someone like a local 19-year-old

7:50from your area who's obsessed with

7:51social media and train them on your

7:53business. They'd be perfect here, and

7:55rather inexpensive. It It will be

7:57obviously a bit more trial and error

7:59compared to hiring someone with 5 or 10

8:00years' experience, but it will be fine.

8:02It's just a trade-off of price and

8:03experience. It's up to you what you want

8:05to do. But, content is like every

8:07process in business. If you don't want

8:09to do it, you either delegate it or

8:11eliminate it. And with how important

8:12content is in this day and age, I would

8:14not eliminate it. I would say you either

8:16find the time to do it yourself or

8:18[music] you delegate it. And look,

8:20you're not going to blow up overnight.

8:21It's going to take a bit of time to

8:22figure out what works, especially if

8:24you're doing it yourself, and you know,

8:25you don't have a coach or consultant or

8:27someone experienced on your team. So,

8:29content is a long-term game, and you

8:31need to commit. Like, I've been creating

8:32content 5 years now, and I feel like I'm

8:34only starting. So, the secret to making

8:37this content game sustainable for your

8:39business is you either prioritize it

8:40yourself and make time for it every

8:42week, or you hire someone so you're not

8:44the one doing everything. Either way,

8:46you're going to need systems either free

8:48up your time or to make delegation go

8:49smoothly. So, click the link in the

8:51description below to work with me, and

8:52we'll build the systems [music] that you

8:54need. Now, I know you might be a bit

8:56disappointed. sake, this isn't

8:58going to be overnight. Yeah, it's

9:00probably not going to be. But, here's

9:02the thing, [music] right? You don't

9:03actually want to blow up overnight. That

9:05was the biggest mistake that I made with

9:07my brand. See, I have an audience of

9:09about 450,000 people on Instagram, but

9:11I'd say about 70% of them are not

9:13business owners because a few years ago,

9:15I made content about whatever I felt

9:17like, mindset, self-improvement,

9:18philosophy, you know, all good topics,

9:20and it worked. Like, I grew really fast

9:22in like a year, but I wasn't solving a

9:24specific problem for a specific buyer.

9:26So, I built an audience on Instagram

9:28that mostly will never buy from me.

9:29Plus, since I've gone more targeted with

9:31my content, it doesn't appeal to those

9:33people. So, when Instagram shows them my

9:35content, they don't engage, therefore my

9:37content takes a bit of a hit in the

9:38algorithm, and it doesn't get pushed

9:40nearly as much as it used to. But, what

9:42I'm trying to say is that with content,

9:43you can take two paths. You can go super

9:46broad, so, you know, think general

9:48self-improvement. It applies to every

9:50single person on the planet, so it can

9:52reach more people, therefore you will

9:53grow faster because the pool of people

9:55is bigger, but you get people following

9:58you who won't work with you. So, it's

10:00completely pointless and not worthwhile.

10:01Trust me, I I literally did this. So,

10:03learn from my mistakes. Don't do it. The

10:05second path is you go niche. This is

10:07what I've done more so with my YouTube

10:09channel where I only target specific

10:11problems of my target avatar. Now, this

10:13means you reach fewer people because,

10:15say, 100,000 people might want to

10:17systematize their business, but 8

10:19billion people want to improve their

10:20life. So, you're working with a smaller

10:22pool of people when you go niche, but

10:25when you go specific and niche, almost

10:26everybody who watches is a potential

10:28customer. So, it does depend on what you

10:30value. If you want to grow your business

10:32and your bank account, then be specific

10:34and go niche. If you want uh to grow a

10:36follower number, which does nothing but

10:37massage your ego, then go broad. And as

10:40a business owner, I'd recommend you

10:41stick to targeting the problems of your

10:43avatar, but obviously, everything I just

10:46told you only works if you actually have

10:48the time to execute it. So, if you're

10:50stuck working 10-hour days inside your

10:51business, you don't. So, click this

10:53video on screen now, and I'll show you

10:54how to fix that. First.

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