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How to grow your business by doing 50% less work

Ross Harkness · 1,994 words · 10 min read

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0:00Most business owners work 60 hours a

0:02week and still aren't growing the way

0:03they want to. And that used to be me as

0:05well until I built a system which let me

0:07work 50% less but grow my business twice

0:10as fast. And it hasn't just worked for

0:12me, it's exactly what I give to my six,

0:13seven, and 8 figureure clients to help

0:15them do the same. So in this video, I'm

0:18going to show you what that system is

0:20and how you can use it to both scale

0:22faster and work [music] less. Because

0:25guess what? See, if you do things right,

0:27then you don't need to work more to

0:28grow. And in fact, doing more is often

0:30the thing that's holding you back. Let

0:32me show you why. See, as business

0:34owners, there's always this underlying

0:35feeling that we're not working hard

0:37enough, that if we did more, we grow

0:38faster, and that there's always more to

0:40do. So, most entrepreneurs try to do

0:42more. They look for new [music] offers

0:43to sell a new marketing channel, a new

0:45strategy. And that's exactly what I used

0:47to do. I'd find success one thing, then

0:49try to build a new marketing funnel or

0:51set up a second business, and next thing

0:52you know, I was actually getting worse

0:54results doing more. Because it's like

0:57imagine you had to play both tennis and

0:59golf. If you went all in on one of them,

1:01you'd likely do pretty well. But if you

1:02try to be amazing at both, or worse,

1:05play both at the same time, then you're

1:06going to be crap at both. See, when it

1:08comes to doing more to scale, it doesn't

1:10mean doing more things. It means doing

1:12more of what's already working. Because

1:14as a business owner, you're probably not

1:16underworking. I've never met a business

1:18owner that is underworking that actually

1:20has a business and makes money, right?

1:21But you are likely underfocused. And the

1:23best business owners are the most

1:25focused business owners, which means

1:27they consciously keep their business

1:28simple. So, they can be focused, which

1:30is what lets them scale faster. And I'll

1:33prove it to you right now. See, if I

1:34throw one ball at you, you'll be able to

1:36catch it. But if I throw forward once,

1:38you're not going to catch any. There's

1:39too much going on, too much to focus on.

1:41Business is no different. If you sell

1:42one thing, you've got one offer, one

1:44avatar, one funnel, one sales process,

1:46one delivery system. That's 1* 1* 1 * 1

1:50* 1. That's a lot of ones. multiply them

1:52together, it still gives you a

1:54complexity of one. But if you sell two

1:56things, you've got two offers, two

1:57avatars, two funnels, two sales

1:59processes, two delivery systems, that's

2:012

2:01>> [music]

2:01>> * 2 * 2 * 2 * 2, a complexity of 32. And

2:06that complexity isn't just for you

2:07running the business. That is for your

2:09team. They have something new to learn,

2:11something else to focus on. And so you

2:12end up with two competing priorities.

2:14Which offer do you focus on? Well, your

2:16team has to focus on both. And so do

2:17your customers. And more choice means

2:19more decisions, which means more

2:21friction. and less sales. See, when

2:23things are simple, you can make better

2:25decisions. You [music] can execute

2:26faster. It's easier for your team to do

2:28the work, and it's easier for your

2:29customers to buy, which means it's

2:31easier to run and easier to scale.

2:34Obviously, this goes without saying, but

2:35there's times for offering multiple

2:37things to sell. Like, if you sell

2:39clothes, [music] you don't sell one

2:40t-shirt skew. You sell different

2:42clothes. That's fine. But it doesn't

2:44mean you start selling water bottles and

2:45backpacks. Or if you sell a carpentry

2:48service, that's fine. That means you can

2:49fit kitchens or you can lay a floor or

2:52you can frame an extension. It doesn't

2:54mean you start offering electrical work.

2:56Because see, the more you do, the more

2:58you spread yourself thin. And there's

3:00only one way to really guarantee that

3:02your business can grow consistently over

3:05a year. So imagine you needed heart

3:07surgery. Who do you go to? Your general

3:09family doctor or the heart surgeon?

3:11Well, you go to the heart surgeon,

3:12right? It'll cost you a ton of money,

3:14but you know that the person is good and

3:16they're specialized and that they'll get

3:18you the result that you want. So, you're

3:19happy to pay the extra money. Your

3:21customers are no different. And

3:22obviously, there will always be a subset

3:24of the market which wants to pay the

3:27lowest price because they don't have

3:28much money. That's fine. Doesn't mean

3:29you have to serve them. Okay? Because

3:31when you go for when you compete in

3:33price and try to get that bottom

3:34percentile of the market, you end up

3:36crushing your margins. You make it way

3:38harder to run, way harder to scale. It's

3:40not a business that you want to be in.

3:42You don't want to be competing [music]

3:43on price. So most customers though, they

3:46want the best result. So they'll go to a

3:48specialist. Like if you want electrical

3:50work done to your house, you go to an

3:52electrician, not some random handyman

3:54who claims he can wire your house

3:55because that is bloody risky. And if you

3:57do a bit of everything in your business,

3:58then in your customer's eyes, you're not

4:00the specialist. Which means you have to

4:03charge less to get customers because

4:04they don't believe that you're worth the

4:06higher price, which destroys your unit

4:07economics, destroys your margins. See,

4:10scaling consistently over years only

4:12happens to businesses between the 90th

4:13and 99th percentile. See, all these

4:15other ones between 0 and the 89th

4:17percentile, they don't scale

4:18consistently over years because they are

4:20not the go-to. The businesses in the

4:2290th and the 99th percentile are the

4:25go-to businesses. And you can only get

4:26there by going deep on one thing,

4:29mastering it, and becoming the go-to

4:31business. Because if you don't all if

4:33you don't, you'll always get beat by the

4:35businesses that do. In fact, it's

4:36actually safer to go all in on one

4:38because five things which you're okay at

4:40is way riskier in business in the long

4:41run than one thing that you're the best

4:43at. But how do you know what to focus

4:45on? What to go all in on. And how do you

4:47do it without [ __ ] up your business?

4:49Because that is the last thing you want.

4:51Well, most business owners pick what to

4:53focus on emotionally. They keep the

4:55offer that they enjoy the most or the

4:57newest one that they're most excited

4:58about or the one that sounds the most

4:59impressive when someone asks what they

5:01do. But that's not the best way to do

5:03it. There is a way to know what you

5:05should focus on in your business. Okay?

5:06So, let me show you now. What I want you

5:08to do is list out every single thing you

5:10sell. So, every product or service. Then

5:13score each one of them out of 10 on free

5:16things where 10 is the best. Okay? So,

5:18firstly, we want to look at profit per

5:20sale. And I mean profit, okay, not

5:22revenue because your biggest revenue

5:23driver might have the highest delivery

5:25cost and therefore the lowest margins.

5:27So, we don't want to worry about that.

5:28We want to look at profit per sale.

5:30Secondly, demand. Now this might be a

5:32bit more subjective depending on your

5:34business, your marketing system, your

5:36data, but what do people keep coming to

5:38you for? What do you get the most leads

5:40for? What are people most interested in

5:42buying from you? And thirdly, how much

5:44does it depend on you? Because see an

5:46offer, it can make you brilliant money,

5:49but it can still trap you in the

5:50business. So score how easily it runs

5:52without you because that is how you get

5:54freedom. Now, what you want to do now is

5:56add up the free scores [music] for each

5:57offer. And whichever has the highest

5:59score is the thing that you go all in

6:01on. And going allin really means three

6:04things. Firstly, you stop selling

6:06everything else. Now, you don't have to

6:07stop selling everything today, but wind

6:10them down over time. And then secondly,

6:11as you do that, you take all that freed

6:13up energy and you pour it into making

6:15the one thing exceptional and becoming

6:17the go-to person for that thing. Okay?

6:20And then thirdly, you want to hold the

6:21line because the pull to add something

6:23new never fully goes away. And staying

6:25simple is harder than getting simple.

6:27But it is well worth it because that is

6:29how you become the go-to person in your

6:31industry, [music] which is how you get

6:32to charge premium prices, have the best

6:34margins, hire the best talent, scale

6:36faster, keep things simple, and have a

6:38business that [music] runs without

6:40relying on you. And of course, there can

6:42be nuance here. Not every business needs

6:44to sell [music] just one thing. You can

6:46add on more things to sell in the

6:47future, but every single business should

6:49be as simple as possible. And most sell

6:52way too many things, which makes them

6:54too complex, demands far too much time

6:56from the business owner, and makes

6:57business way way way way

7:03harder than it needs to, especially if

7:05you have zero systems and your business

7:06is full of chaos. So, if you do want me

7:09to personally help you systemize your

7:10business so that you can scale in 4

7:12hours a day, click the link in the

7:13description below for more info on how

7:15we can work together. But even at that,

7:17if you're not careful, you can have one

7:19offer and still work 80our weeks. So,

7:21here's how you turn your focus into

7:23freedom. And the best way to explain

7:25this is to think about why you're still

7:27doing everything yourself right now.

7:29Even the stuff that you know you should

7:31have handed off a long time ago. See,

7:33when you're running five offers, every

7:35single one needs its own process, its

7:36own system, its own standard, its own

7:38checking up on, and not one of them ever

7:40sits still long enough for you to

7:41properly document it or hand it over.

7:43You know, you think, right, I'm going to

7:44systemize this one thing. You start

7:45doing the work and next thing you know,

7:47there's a fire over here. So, you have

7:48to run that. And so, you never finish

7:50anything that you start. So, basically

7:52what happens is it all stays in your

7:54head. And a business that lives in your

7:55head can only ever be run by you. So,

7:58you want to take that one thing and you

8:00want to systemize it. So how this looks

8:03on a highle overview is you want to map

8:05out the workflow from start to finish

8:07how it's done. Okay, and the customer

8:09journey aspect of it as well. You want

8:11to then write down the exact

8:12step-by-step process for how each step

8:14is done. Build scorecards for it to

8:16track data. Decide exactly what good

8:19looks like for each data point and put a

8:21number on it and build all the assets

8:23that are needed for someone else to do

8:25it. Then you can delegate it. So, you

8:27scale faster by going all in on in the

8:29most profitable and scalable thing that

8:31you sell. Then you work less by

8:33systemizing your business around it. But

8:35of course, this means that you need to

8:36know how to build systems. So, click the

8:38video on screen now and I'll show you

8:40exactly how to do

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