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SEM Collaborative Webinar - Applications for AI in SEM: Agents, Coaches, and Process Documentation

Strategic Energy Management Collaborative · 6,947 words · 32 min read

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0:00I'm going to go ahead and get started

0:01and folks can join us as they're able

0:03to. I appreciate everyone joining us

0:06today for this applications for AI and

0:08SEM with agents, coaches, and process

0:11documentation. We're excited to have Dr.

0:13Jason Trager with uh CEO and the founder

0:16of plentiful.ai as our guest speaker

0:18today. Just a little bit uh about the

0:21strategic energy management

0:23collaborative. My name is Crystal Marx.

0:24I am the executive director of the SEM

0:26collaborative and I'd love to tell you

0:29about what we do. We exist to connect,

0:32learn and advance. And what that looks

0:34like is bringing people together across

0:36the SEM field. Whether that's

0:38practitioners, PAs, impleers,

0:40researchers, partners, whoever that

0:41might be. We exist to help you learn by

0:44sharing emerging practices, research

0:46tools, and lessons from across the SEM

0:48community. And work we work together to

0:51strengthen and grow strategic energy

0:53management as a field. You can learn

0:54more about us and find a bunch of great

0:56resources on the website semhub or

0:59semhub.com.

1:00That website will be changing uh as we

1:03get through the month of August to

1:05semccolaborative.org.

1:07It's not live yet, but we're excited to

1:09welcome you to that and show you more

1:11about uh what it is that we do. And

1:13we'll talk a little bit more about that

1:14as we get through the webinar. Before we

1:17get started, I just want to let you know

1:19the webinar is being recorded right now.

1:21We really hope that you will uh share

1:24this webinar with people afterwards.

1:26We're going to publish it on our YouTube

1:27page and on our website. We'll also

1:29email you a link to it as well. Please

1:32use the Q&A function throughout the

1:34presentation. We'll have time for

1:35discussion near the end. But the Q&A

1:38function again is on the bottom toolbar

1:39of your Zoom. If you can't find it where

1:41it says Q&A, click on the round symbol

1:44with the three dots where it says more

1:46and you should be able to find it there.

1:48If you see a question that you like,

1:50upvote it so that we know that you want

1:51it answered or you can feel free to

1:53comment on it as well. And we'll start

1:56with a brief three question poll here in

1:58a moment led by Emily Lang with Cascade

2:01Energy. But I want to make sure you know

2:03to stick around at the end of the Zoom

2:06webinar for a very brief survey just to

2:08let us know uh how we did and to let us

2:11know what else you'd like for future uh

2:13programming. So now I'll introduce Emily

2:15Lang, a business development lead at

2:17Cascade Energy. She is also a member of

2:19our events committee and the key

2:21organizer of today's webinar. So take it

2:23away, Emily.

2:25>> Awesome. Thank you, Crystal. Um, can

2:28everyone everyone can hear me? I see my

2:30green box lighting up, so I'm assuming

2:31that means yes. Okay. Um, yeah. So, as

2:35Crystal said, uh we're going to start

2:37today with a quick poll just to give us

2:41a sense of where everyone's at in their

2:44AI uh journey. I hate that word, but I'm

2:47going to use it anyways. Like, where how

2:49are you feeling about AI adoption? Um,

2:52and I believe Laura is going to pull it

2:54up for me. Is that right?

2:56Cool.

3:14Okay, perfect. So, hopefully I got the

3:16poll pop up on my end, so hopefully

3:18everyone else did as well. Um, three

3:20questions, multiple choice, not too not

3:23too hard. Um,

3:25uh, I guess I'll read the questions out

3:27loud. I'll go ahead and read them while

3:28you're filling out the responses. So

3:30number one is how would you describe

3:33your organization's current use of AI?

3:37Um

3:39and then number two, where do you see

3:42the greatest potential for AI in SEM?

3:49And finally, number three, when using AI

3:52tools, which type of data are you

3:54currently comfortable using? Oh, and you

3:57can select more than one. uh I believe

4:00for yeah the last two. All right. So,

4:04we'll give everyone a minute to fill

4:05those out and then we'll take a look at

4:07the results.

4:14Oh, I was just trying to fill it out

4:15myself. I don't get a chance to vote.

4:17That's okay.

4:21[clears throat]

4:45All right. Is that enough time? Laura,

4:47do you want to pull the results up? Can

4:49you see how many people?

4:50>> Yeah, we've got uh why don't we give one

4:51more minute? We've got about 2/3

4:5470% and there's a few more clicking in.

4:56So, we'll give them just 30 more

4:57seconds. I think people are filling them

4:59in.

5:0115 more seconds.

5:05Okay, I'll end it here in just five,

5:10four, three, two, one.

5:19All right.

5:21Um, so it looks like we're we are all in

5:25kind of the middle stages of our AI

5:27adoption between pretty equally spread

5:30between we're experimenting informally

5:33using AI for specific things or have

5:36some type of organizationwide initiative

5:40um

5:42all over the map on where we think there

5:44might be a good potential for AI and SEM

5:47which is probably true that it is going

5:49to be applicable able to many different

5:51aspects of an SEM program. Uh the winner

5:55here was energy data analysis and

5:56insights. And then finally using AI

6:00tools um what are we currently

6:03comfortable with? Uh publicly available

6:06information is number one uh followed by

6:09things that are not confidential.

6:12Uh which makes a lot of sense. All

6:14right. Thank you all for participating

6:16in that. Um, and uh, I don't know about

6:20all of you, but I am super burnt out on

6:23listening to AI presentations that are

6:25just like super high level and have no

6:27real world application, which is why I

6:30am very excited for uh, the presentation

6:33today. Uh, Jason Trager, if you don't

6:36know him, he's awesome. He is a a PhD

6:40from UC Berkeley who is a serial

6:43entrepreneur. He's started multiple uh

6:46startups and um he's here to walk us

6:50through what types of processes that

6:54like we are actually using in SEM could

6:56be AI ready today. Um he's going to give

6:59us a plain language framework for how to

7:02think about chat bots, agents, and

7:04coaches and then get into some of the

7:06real case studies um on work that he's

7:09actually done in the field. Um, and so

7:12with that, I'm gonna pass it to Jason.

7:15>> Sounds great. Yeah, let's go to the next

7:17slide. Um, uh, also, uh, absolute

7:21shameless plug, um, uh, I'm giving, uh,

7:25a talk next week at ASP Flex Connect,

7:29um, on flexibility in the space, and I

7:32run or I'm booting up a renewable energy

7:34themed art gallery, um, which you should

7:37talk to me about.

7:38>> Um, all right. Uh yeah, that was a good

7:41intro. Um I've been doing AI, machine

7:45learning, data science in the space for

7:47um about 16 years now. Um and today uh

7:52we're going to do a little bit talking

7:53about like the frameworks that we can

7:56use. Um and then I thought to myself,

7:59hey, how do I explain AI to a whole

8:01bunch of SCM folks? And we are going to

8:03have a treasure hunt. Um, so there is a

8:07worksheet that um did get distributed

8:11question mark um or will be distributed.

8:14>> It will be distributed when you when you

8:17get to that portion.

8:18>> Okay, great. There's going to be a

8:20worksheet. We're going to um

8:23look at um look at our organizations

8:26like we would look at um the

8:29organizations that SEM programs serve.

8:32All right, let's go to the next slide.

8:35Um

8:37uh has anyone

8:39heard someone say uh some form of let's

8:44just AIify it or can't we just use AI to

8:48improve that and stop to say well how

8:54how do we engage in that? Um

8:57we uh

9:01at plentiful you know one of the two

9:03main things we do is AI enablement and

9:06helping organizations like implement AI

9:09with discipline and almost without fail

9:12uh we come in people say here is the

9:16pile of things how do we put AI into it

9:21and we look at it we say well the

9:24documentation here is kind of thin. The

9:28process isn't aligned. How do we um

9:34how do how could we possibly me manage

9:36what we can't measure? And if we can't

9:38manage it, we can't have a robot manage

9:40it. Um and so for us, we think of this

9:43as uh documentation is the basis upon

9:46which we build the M&V of the process.

9:47We don't have a baseline, we don't have

9:49a savings claim. Um and let's keep

9:52going. I'm going to beat this uh analogy

9:55to death. Um so we're going to start

9:58with AI 101. Let's keep going.

10:02Okay. Um so AI uh did anyone and you can

10:07just raise your hand or can you raise

10:10your hands? Do an emoji of some kind. If

10:12at some point in your childhood or one

10:15of your kids' childhoods, you had that

10:18uh little 20 questions game that was

10:21usually a little red ball and it would

10:23ask you 20 yes or no questions and tell

10:25you what plant or animal you were

10:27thinking about. Um, okay. That was my

10:31favorite example of AI because it was

10:34available in like the 80s. um it seemed

10:38like magic and it uh performed a very

10:43noticeable task in the way that a human

10:45would um by breaking down a uh

10:49complex decision tree into yes or no

10:52questions. So any system that performs

10:55tasks we associate with humans is

10:57artificial intelligence but it was

10:59static it was pre-programmed. Machine

11:02learning is a type of AI where things

11:06are not pre-programmed

11:08and the machine can actually learn from

11:11examples. Um, and everything we're

11:14getting used to as modern AI is a

11:16descendant of that. Deep learning um was

11:21uh developed uh using neural networks.

11:24It's using multi-layer decision trees

11:26and generative AI is uh a lot of like

11:29the image and text generation we're

11:31familiar with right now. Um and it

11:34predicts and produces new text and

11:35images and audio from uh current

11:39examples. All right, next slide.

11:44Um

11:45uh so we're going to talk about language

11:47models uh more because like most people

11:48talk about like integrating claude or

11:50chat GBT or um like some open source

11:53model into their work. Um they're

11:55reliably good at drafting, summarizing,

11:57translating and formatting. Um answering

12:00questions from documents

12:02uh finding uh finding patterns from um

12:08uh and exceptions in task text and

12:10following written procedures step by

12:12step. Uh, it doesn't know your

12:15programming data or rules inherently.

12:17Um, it is possible to program that in.

12:21We're going to talk about that a little

12:22bit. It can't check its own numbers.

12:24LLMs are notoriously bad at math. Um,

12:27they don't stay current without being

12:29fed sources and they don't say I don't

12:31know. Um, which leads to our favorite

12:34thing of slop. Um, which we'll talk more

12:37about later. Let's go to the next slide.

12:40Okay. I think that the the three

12:43categories of AI in the space are chat

12:47bots, agents, and coaches. Um, and I

12:52think we're a little bit familiar with

12:53each of these at this moment. Um, but

12:55chat bots are uh are just like it gives

13:00you the answer. Um, there's a lot of uh

13:04this present in uh the the Google search

13:07revamp. Um, it takes a chatbot format.

13:10it it'll search and then it gives you a

13:11Q&A over the internet. Um uh which is or

13:18is not useful depending on you know if

13:20you were good at Google search before.

13:21Uh there are agents. It'll take steps on

13:24your behalf. It'll send an email. It'll

13:25schedule a call. It'll uh match up

13:28files. Uh it it typically should have

13:31guard rails and a human in the loop. And

13:34then there are coaches that will like

13:36help you out with the process um over

13:39time um with a memory and some sort of

13:43human handoff. We've been seeing a good

13:45amount of these in programs where um the

13:48the coaches act alongside human uh

13:51coaches uh in programs. Um just checking

13:56my time. Okay, let's keep on going

13:58please.

14:00Um we have red flags to design around um

14:04which are hallucination, wrong number

14:06bias, unverifiable output, human and

14:08loop and data leakage. Uh essentially

14:11hallucination

14:14LLMs want to give you an answer. They're

14:16programmed to give you an answer even if

14:18they don't know what's going on. So they

14:20just lie. Um

14:23uh the next two are like forms of

14:25hallucination. They can't verify it.

14:28it's no good to you. If it's the wrong

14:29number, it's also no good to you.

14:31They're bad at math. Um, if you don't

14:35have a human in the loop, you might want

14:37one. And you should really know where

14:39your data goes cuz if you're putting

14:41data in, it might violate somebody's

14:43terms of service. So, we need to be

14:44aware of that. All right, let's keep

14:47going.

14:49Um,

14:51okay. Uh at the heart of all good

14:54automation is good process

14:57documentation. Let's dig into what that

14:59means and how uh how we engage with it.

15:04Uh okay. Um so uh how many of you feel

15:10like you're good at treasure hunts? Um

15:13you can respond with emojis of any kind

15:16cuz I can't see your faces which is only

15:18a little weird. Um

15:21so um

15:25you know in in a treasure hunt or in um

15:30like in a mass documentation

15:33we take the operator operational

15:36controls and document procedures um in

15:38SEM this maps pretty directly to the

15:41prompts and procedure and AI runs

15:42against treasure hunts are looking

15:45around for um wasted energy um we're

15:48we're looking for wasted attention and

15:50an opportunity register maps pretty much

15:53directly to an AI backlog um uh which

15:57you will be receiving uh shortly um so

16:01let's keep on going in fact this was

16:03kind of a perfect uh analogy um

16:07you know plan do check act is a loop um

16:12I uh tried to get this as a circle uh

16:15but Claude refused so I'm Sorry. Uh

16:19[clears throat] I didn't feel like

16:20putting in enough effort to make it do

16:22it. Um so, uh

16:27okay, fun fact about me. Um I did a lot

16:32of my PhD studying, uh the work of W.

16:34Edwards Deming, um and his work in um

16:38and and process control is applied to

16:40energy efficiency and buildings, which

16:41is how I'm just generally fascinated by

16:44SEM. Um

16:47uh and plan do check act comes a lot

16:49from that and has come down and um like

16:53originally from Toyota then into agile

16:56and lean and six sigma and then into

16:58software as devops um and in uh SEM and

17:02now is in uh is in agentic tooling um

17:06because this is pretty much the loop an

17:09agent executes when engaging with it.

17:11It'll it'll it'll make a plan. It'll do

17:13things. It'll check if it worked and

17:15then if it doesn't uh if it if it um

17:21uh if if that check fails it'll act more

17:25um uh

17:28um and go back to planning um and it

17:30improves every cycle. Um so this is uh a

17:35useful loop in AI as well as all sorts

17:38of different processes. Um let's go to

17:40the next slide.

17:44Um okay. What makes a process AI ready?

17:49Um

17:50written steps and decision rules. Um uh

17:55fewer than two uh it depends uh marks.

17:59Uh digital reachable inputs. Uh this

18:02one's actually pretty key and I think

18:03something that like a lot of

18:04organizations miss is

18:07um

18:09like structured

18:12text files with routers. Uh AI tools

18:16typically

18:18um can only like me they basically can

18:22hold a magazine in memory pretty much

18:25perfectly. But the minute you have more

18:26than a magazine like a book um it gets

18:29very confused. And so reachable inputs

18:32telling it what to put into the memory

18:34every time is extraordinarily useful for

18:37controlling what comes out and matches

18:39with the process. Um and process can

18:42then get the the the the references.

18:44[clears throat]

18:45Um we want to uh do cheap verification

18:49instead of failing and handing to a

18:51customer. And we want to have reversible

18:53failures. So we want to engineer for

18:55like our failures being able to be

18:57turned around. Um, we need to know what

18:59fails and have enough volume to pay

19:01back. Um, all right, let's keep going.

19:05So, are there questions Q&A here? Um,

19:10okay. Um, also feel free to just,

19:14you know, uh, yell or put things in the

19:17Q&A. Um, I hope I prefer interaction.

19:22Um,

19:24some things, uh, fail quietly. We want

19:26to really avoid that. If something would

19:28fail quietly, we need to make its

19:30failure loud. Um, we need to

19:34uh make sure there aren't undocumented

19:36exceptions or uh have like a a low a low

19:41frequency high stakes event. Um,

19:45let's or trapped inputs or verification

19:48is slow as doing. So, let's let's go on

19:51um cuz Okay.

19:55Um,

19:56and this is uh this is an example um of

20:03uh of what we'll find on on our treasure

20:07hunt sheet. Um we have a process

20:11um which has a trigger. Um it might have

20:15um you know it might be a monthly energy

20:17report at the end of every uh every

20:20month we we do it that how much load it

20:23has. It's how many hours? So it's like

20:2512 per year times 6 hours time two

20:27people 144 hours per year. Um

20:32uh we might have partial documentation

20:36like the exceptions are in our heads. Uh

20:39the verification is faster than doing

20:41it. Um how many exceptions we get. Um

20:44this this requires like tracking how

20:46many documents go arai which is actually

20:48a part that um I think is new in the AIH

20:53is like quantitatively tracking mistakes

20:57um and attributing them to a machine as

21:01part of an improvement loop. Um and then

21:03we have you know the AI fit. Um like can

21:06we answer it uh with the human review um

21:11and then uh our estimate of savings. Um

21:15yes there we go. Um there's now uh a

21:19worksheet which I want to look at as I

21:22talk about it. Okay. We are going to do

21:24a miniature version of an AI treasure

21:27hunt

21:28um in our in our uh in our workshop

21:32here. Um and we're going to spend like a

21:35few minutes on that. Um so

21:39it's okay if we

21:42uh

21:44fake this a little. Um and by that I

21:46mean you're supposed to have a few

21:48people involved in this. Um so let's go

21:52to the um

21:55let's go to the next slide. Um I

22:00in a treasure hunt in a in a in a

22:03facility we might have different zones

22:04like the boiler room or the control uh

22:07room or um depending if it's an

22:10industrial facility, right? You might

22:12have various thermal loads and various

22:15um uh uh processes that move along a

22:19conveyor belt. Um, I don't do SEM all

22:21the time. Um, I have passing knowledge

22:24of of it. So, if any of those are

22:26inaccurate, forgive me. Um,

22:30uh, in in ours, this is a

22:34example of of an SEM company, right?

22:37like we might have data intake and

22:39cleanup as a place to look modeling and

22:42M&V reporting participant communication

22:45um actually the opportunity register uh

22:48event logist logistics and assessment uh

22:51documentation ENMS program admin

22:54knowledge retrieval and onboarding as

22:56areas we can look for a treasure hunt um

23:00and so

23:03um

23:05uh what I'd like you to do let's go to

23:07But the next slide, we're going to spend

23:106 minutes on this. Um I I'd like you to

23:13open the worksheet. Um I made this so

23:17you can keep it um and and run it. Um

23:20it's it's designed to be a 2hour

23:22situation, but I want to demo it um

23:26within for a minute. So on page four,

23:29right, there's an opportunity detail

23:31sheet. Um, and what I want you to do is

23:36like pick an opportunity ID, you know,

23:38probably one, a zone, like what area of

23:40the business it lives in, and a process

23:42name. Just like write down saying it

23:45absolutely grinds your gears that it uh

23:50it isn't automated. Um uh and then start

23:55to go through like what the trigger is,

23:57the current owner, how many times uh you

23:59do it um per year. And I'm going to

24:04be quiet for a second while we all do

24:06this. And if anyone wants to ask

24:10questions of the worksheet or can't get

24:11through to the worksheet, please tell

24:13me. Um and please share as you go

24:15through this.

24:35Okay,

24:38I got a good Q&A question here.

25:16Um,

25:20if some of this doesn't make sense,

25:21please pipe up.

26:13Uh, start with the um

26:17start with the uh the Word doc, not the

26:20Excel workbook.

26:34Sorry if that wasn't clear.

26:58Um,

27:00you know, while you're at that, um,

27:23So on the energy intensity issue um

27:28like one of the things I heard recently

27:30and I haven't verified it but I believe

27:32it um is that uh

27:38is that like video um there's something

27:42to excel in chat. Okay. Did we

27:46send around the word doc?

27:50>> Uh, we did. We dropped it. It's in there

27:52above it, but we can drop it again if

27:54folks need it. It's

27:56>> okay.

27:56>> Crystal just dropped it again.

28:14Um

28:16and

28:19uh like the energy use of AI it is

28:24largely in the in the training phase. I

28:28mean largely in the in the usage phase

28:29like spread across all of the um all of

28:33the usages of the inference. Um so

28:38like one of the things we can do is uh

28:40is decrease the the usage cost um by

28:44using appropriately sized models which

28:46are much more energy efficient. Um and

28:49so

28:52I think like any technology it'll get

28:55more efficient over time especially if

28:57we demand it.

29:00Um and but I I do think it's a

29:03trade-off. I think it's a valid

29:04question, right? Is is how do we how do

29:08we like use like how do we justify

29:13savings? And I think that one of the

29:14things is that um some forms of AI are

29:18you know I can run them on my laptop. I

29:20can run models on my laptop which can

29:22improve the usage of a chiller

29:25um and I run it once. It uses, you know,

29:28as much energy as making toast for

29:30breakfast one day and it can save 10% of

29:36the of the energy use of that chiller

29:38over a year as an example.

29:42So, I think it it matters like what type

29:44of AI and how.

29:48Okay, I think that we're approaching the

29:51six minute mark.

29:53Um

29:57maybe we

29:59go to the

30:02next slide.

30:06Okay. Um what we want to do is when I

30:08have a poll like what verdict you got

30:12for your process.

30:15Um

30:19uh

30:25there we go.

30:27Post and panelists can't vote. Thanks.

30:30Um

30:38okay.

30:40And if we could share the results on

30:42that. How many do nows? How many? Uh,

30:47my screen's acting up a bit, so maybe I

30:49can.

30:50>> Yeah, we'll give them another second.

30:51There's only about 10 out of the 35

30:53right now. We'll give people just a

30:55minute and and [clears throat] we'll

30:57>> right now we're sitting at most people

30:59are in the document first phase.

31:14Okay, we'll go ahead and end the poll

31:16here.

31:27Well, um,

31:30I kind of thought that would be the

31:32case. So, next slide.

31:40Well, uh, now we have a baseline. It is

31:43document first, which is what I

31:45predicted. Um

31:48uh if if you found a step you couldn't

31:52actually write down

31:54that process is hard to uh like make

31:58into AI. Um but if you have document

32:01first it can go into the AI opportunity

32:03register which is the worksheet which is

32:05the answer to the question of like how

32:06is that AI and so much of AI is boring

32:10process uh enablement. Um so uh I'd like

32:15to talk about um you know some case

32:19studies where we actually did a lot of

32:24um process building um and talk a little

32:27bit about context. So let's just uh walk

32:30through these. I think I got um 8

32:34minutes until Q&A. So we're on track. Um

32:38yeah, we recently did a did a project

32:40with um our friends at PSD um and

32:44they asked us to help like do AI

32:46enablement. Um and uh to their surprise

32:52um but ultimate delight we spent 4

32:54months documenting process and building

32:56process and like and like working

32:58through it and two months building AI

33:00muscle and like a uh a a harness which

33:03is a set of tools, prompts and

33:06procedures that the AI can follow. Um

33:10and they got significant business

33:13acceleration out of it. So 4 months

33:15building and then like 2 months building

33:18a harness um and and enabling folks

33:21leads to good results. Um the other way

33:24around

33:26you're going to you're going to get an

33:27explosion of

33:30like undocumented process. Uh let's go

33:33to the next slide.

33:35Um, we recently did a project with NIA.

33:39Um, and we did four months of

33:42interviews. Um, and uh, and and the goal

33:45was to make an AI standard for how

33:48homeowners,

33:50uh, interact with chatbots to upgrade

33:52their HVAC. Um, uh, four months of

33:56research led to like a simple one step

33:58that wasn't like written is a rubric,

34:02um, for proposals to make them

34:04intelligible.

34:06Um 70% of the interviewees named uh

34:10incomprehensible incomparable bids. So

34:14what I'm trying to bang home is that if

34:17you go around and interview the folks at

34:19your company and document the process,

34:20you will find the pain points and you

34:22will gather the the the the

34:25rubrics.

34:27Um

34:29all right. Uh I I want to talk about one

34:32more thing um before we get to uh Q&A.

34:36Um so let's go to the next slide.

34:39Um

34:42I think that a lot of people um

34:46forget or don't understand how context

34:48works. Um and context is a technical

34:51term for uh how much a AI can fit into

34:54its memory. Think of it like um the easy

34:57way I explain it is you can fit one

34:59magazine but not a whole book. Um and

35:04in reality it depends on like how big

35:05the magazine is or how big the book is.

35:07But like just for simple thought process

35:10just think I can fit a magazine but not

35:11a book which means you need to be

35:13selective about what you put in there.

35:15So for me in making this slide deck

35:18which I made with Claude um and I did

35:20like

35:22six versions of it before I and then I

35:24hand edit it before I got um to a place

35:27I was happy. Uh first I ran a research

35:31report in Claude on like um good

35:35templates for energy star uh and DOE

35:37toolkits um for treasure hunts um uh

35:42field field lists uh and failure modes.

35:45And I said, "All right, put that in the

35:47context." Um and then I ran a research

35:49report saying like, "Okay, what are

35:51people like liking for AI 101 teacher

35:53material?" cuz like I have my set of

35:55things that I've had over the past few

35:57years, but um and in particular I really

36:00like IBM's videos. Um they're like 8

36:03minutes long and pretty informative. Um

36:06so I ran these two research reports. I

36:08was like great, hold those in context

36:09and then let's combine them into uh

36:14into a first draft of the report. And I

36:16got a remarkably good first draft. So,

36:18like my process on this is describe

36:21something I like and describe something

36:23else I like that I want to combine with

36:24it and then smush them together. And the

36:28thing about context is that if you put a

36:30whole book in there or if you ask it to

36:31like randomly gather stuff, it's going

36:33to hallucinate and it's going to make

36:35stuff up. So, like be selective about

36:37using your expert knowledge to to put

36:40appropriate documents into context

36:41before making things. Um, uh, next

36:45slide. Um, so like why this works, um,

36:50context is basically the budget. It's

36:52it's working me memory. If you make a

36:55cold ass, the model might go out and get

36:57things, but it doesn't have your

36:58experience. It's it's very going to be

37:00very generic. If you dump a whole book

37:03in there, you're going to uh like it's

37:07it's only going to remember a few

37:09chapters and you're going to be missing

37:11things. And so you can prime your work

37:13with research reports. Um and and and

37:16the SEM version is you wouldn't build a

37:18model without an energy review, right?

37:20Don't ask a model to build something

37:22without a research base unless it's it's

37:24very easy. Um okay. Uh I am

37:28approximately on time. Let's uh um so I

37:32I've given you a kit. You can take it

37:34home. Um you can

37:36or to work or wherever you work. Uh

37:39there's a kit on the uh AI and

37:41automation uh treasure hunt kit um with

37:44the ground rules, a three-phase run

37:46agenda. If you do this at your company,

37:48you're going to get some good results.

37:51You will improve your process. We we do

37:54it's not exactly the same. I adapted it

37:56to a treasure hunt for this audience. We

37:58do this very similarly for a lot of our

38:01clients. Um, uh, you you can adjust your

38:0510 zone map. Uh, make the printable

38:07detail sheet and like go through the

38:08scoring guide. Uh, the workbook is kind

38:11of like the the the verdict per per

38:14zone. It's your opportunity register.

38:16And I made it for a program office. Um,

38:21so,

38:23uh, you know, you should expect document

38:26first to win the the verdict, which is

38:28what I've been trying to bang home this

38:29whole, uh, conversation. and I hope it

38:32sticks is that um robots aren't humans.

38:35They need more explicit instructions and

38:38we need to give them them. Um and that's

38:40good news, not bad news.

38:43So, we go to the next slide. Um

38:46uh if you've met me, you will realize

38:49you get uh either homework prizes or

38:52both at my talks. Um

38:56uh you're not here, so no uh no prizes.

39:00Sorry, only homework. Um, but I would

39:03encourage you to document one process

39:04this month. Like log it like an an

39:07opportunity register, then

39:08[clears throat] hunt, document, and

39:10automate in that order. Um, and we'll go

39:14to questions.

39:20Um,

39:22questions, complaints, discussion.

39:29Also, if you want to put a question in

39:31the Q&A uh that and you would like to

39:34speak, just go ahead and, you know, put

39:36in speak and I can unmute you and allow

39:39you to ask a question out loud to Jason

39:41if you'd like to do so. We'll wait

39:42another couple of minutes for that. And

39:45if we don't get a lot of questions,

39:46that's okay. We will uh move to the

39:49closing and a couple of follow-up items

39:51for you, but we'll give it a moment or

39:53two.

39:54Matt,

39:55>> I'm just going to call on people if you

39:56don't have questions.

40:08Here

40:21we go. We've got one from Trevor in the

40:22chat right here. Jason, if you're able

40:24to see that one.

40:26>> Yeah. Um,

40:30okay.

40:33Yes. And

40:35it depends on like what kind of what

40:38kind of information you talking about.

40:39Are you talking about like

40:42um

40:43like time series data or

40:46um like research reports? Um generally

40:53uh like if if you're if you're pulling

40:55in time series data um

40:59in in all these I would encourage an

41:01intermediate step if you're making a big

41:02report um and by an intermediate step I

41:05mean um you can have someplace where

41:10you dump files like a set of files and

41:13then it can like assemble the files and

41:15and a lot of the modern systems will

41:17manage their own context.

41:18Um, and so you can dump a CSV, you can

41:22dump a research report. Um, if you're

41:26looking to like assemble a big report

41:29and um then you can

41:32uh

41:35uh so you have the agent pull the

41:38reports, dump them there in chunks. So

41:41you like dump the CSV of the time series

41:43data, graph it and validate that. Check.

41:46All right. leave it as an artifact. Uh

41:48pull uh like an analyst interpretation

41:51out of another report, put it in there

41:53as text, validate that it looks good,

41:55check um and so on and so on and so on.

41:58So you have like 20 documents and then

42:00you say, "Okay, here's this reference

42:01pile. Assemble from that. Here's the

42:04source material if you need to uh like

42:06grab anything else, but that's secondary

42:08material." And so in this way, you're

42:10controlling your context and controlling

42:12the workflow of the agent uh assembling

42:14work.

42:23All right.

42:27I think Sam Thomas had some good

42:29questions earlier or thoughts earlier.

42:32What do you got, Sam?

42:41I just put it in the reopen section. It

42:42says for Q3. So this is from earlier um

42:45and for question three. So it depends on

42:48what AI platform we're using. So it

42:49looks like regarding the the previous

42:52poll uh which if I believe um we talked

42:56about

42:58uh when using AI tools, which types of

43:00data are you currently comfortable

43:02including?

43:05And so

43:05>> interesting

43:06>> depends on what AI platform folks are

43:08using seems to be the the answer to that

43:10one so far from Sam.

43:13Um,

43:16so

43:18I think this is actually like an area of

43:20like big

43:22movement is on how we handle

43:25confidential information using AI tools.

43:28Um, and it it comes in two flavors,

43:34three really. Um, one is check your data

43:38management policies.

43:41Um meaning like do you have an explicit

43:44agreement with the provider that they

43:46can't train on your data and if so is it

43:50okay to upload into the system. Two can

43:53you host it locally

43:55and three and I think this is like new

43:57and moving is can you build containers

44:00that anonymize your data sufficiently

44:03that they can be uh utilized in analyses

44:06by frontier tools.

44:08Um, which is a a really interesting area

44:11that that we're we're looking at.

44:18Other questions?

44:27Here's one that uh someone mentioned.

44:29Uh, the energy use is important to

44:31consider as is the scale. For example,

44:34driving to a single site can often have

44:36a higher environmental impact than an

44:38individual's annual usage of LLMs.

44:42>> Yeah, I'm with that. Um

44:47I mean

44:51I struggle every time I fly because of

44:54because of that you know it's at the end

44:57of the day

45:00like SEM work is very important because

45:02it systematizes finding energy savings

45:05at sites that um

45:09you know that drive might be worth might

45:11use more energy than the whole the whole

45:14energy uses. But like if you're like

45:15systematizing like industrial sites

45:18energy usage, you're lowering the carbon

45:20footprint for every uh element those

45:23industrial sites put out into society.

45:26So

45:29it's it's it's a struggle to to think of

45:32like how how we we do that.

45:38Any

45:42last call for any Oh, we got one here

45:44from Chad. What does success look like

45:46for SEM firms and for program

45:48administrators with respect to AI usage?

45:51That may be too broad of a question, but

45:53if you have some general wisdom to

45:55share, that's great. For example, all

45:57orgs should be doing X, some should be

45:59doing Y, and potentially a couple may be

46:02thinking about Z.

46:04>> Um, yeah. So,

46:08I think that every like

46:12like in some ways SEM is like both

46:14incredibly procedural and incredibly

46:17bespoke, right? It's like industrial

46:20plants are these weird entities that are

46:22just like, you know, custom process next

46:27to custom load next to custom output.

46:30Um, and I think that um,

46:34like

46:36I I think for SEM orgs in particular,

46:39the challenge I hear a lot of folks say

46:41is that like like getting the folks on

46:44the same page, getting the folks

46:45involved. Um, I think that

46:49um

46:51like one of the best uses of AI in my

46:54mind is like uh

46:58making

46:59making uh interactions

47:03like be more frequent and and rewarding.

47:07Um, and so like rant like having a

47:12report out to your internal champion

47:14faster with elements that are more

47:17sharable um is is is what I would say

47:20everyone should be doing like um and I

47:23think all orgs should be um embracing

47:27using like meeting transcriptions and AI

47:30inputs. Um that's that's that's me. like

47:33that might feel a little privacy uh

47:35invasive to you, but you know, privacy

47:37is dead. So, um we should probably

47:41accept that. Um and if you're not

47:44keeping your own transcript, then

47:46Microsoft is keeping it. So, you might

47:47as well use it, I think. Um I'd be happy

47:51to brainstorm with you a lot more later

47:53if you want.

47:55>> Um

47:56>> a couple more questions came in here in

47:58the last few minutes.

47:59asks, "What are your thoughts on using

48:01machine learning on BAS systems?"

48:04>> Um, I think that

48:10I assume you mean like building

48:12automation systems like

48:16um

48:18so

48:20I think all BAS systems are programmed

48:23by some individual like weird bespoke

48:25names on all the parts. So all the

48:27boxes, all the sensors, everything just

48:29has like one weird name. And like the

48:31biggest first machine learning task is

48:33naming things in a standard way. And the

48:36second machine learning task is like

48:38fault diagnostics on that. And so uh

48:42yes, I love the thought of doing that. I

48:45would encourage you to look into um uh

48:48there's a onto a brick ontology also

48:51haststack are very good data tagging

48:54schemas for that.

48:56Um, and I actually have like tons and

48:59tons of thoughts on that. So, more than

49:02uh I could answer here politely. Um,

49:06and then virtual commissioning work. Um,

49:09yeah, call me.

49:12Um, uh, I think there's a a few folks

49:15doing uh virtual commissioning work. um

49:19uh some of them uh are uh more prevalent

49:24than others, but it's it's very um

49:29like it's it's

49:31if you have AMI data, you can clearly

49:33see when there's something wrong with a

49:35building and then you can automate

49:36outreach. Um it is not uh

49:42it's not exactly a rocket science as I

49:44say um talking over a computer which is

49:47part rocket science. Um it's it's not

49:51exactly you know uh quantum field

49:54engineering. So I think that it is is

49:58definitely doable. There's going to be a

49:59lot of folks doing it. Um I love that

50:02idea and would love to talk about it a

50:05lot. Um

50:08uh but I'm not going to name any

50:10particular companies on on that. Um

50:14okay. Uh

50:19and since I don't see any more

50:20questions, I'm wondering if you all know

50:21what the wind turbine's favorite music

50:23is.

50:28Yeah, they're all big fans of heavy

50:29metal.

50:34We started with a good joke and we ended

50:36with a good or a dad joke. I'm a I'm

50:38good with either of those. Jason, thank

50:41you so much for uh for joining us and

50:43for being our guest speaker today. Um

50:46everyone, please feel free to drop your

50:48favorite emoji in to show your

50:50appreciation to Jason and to each other

50:52for engaging in a great conversation

50:54with us. There will be a brief survey

50:57when you leave uh the Zoom webinar. It

51:00would be just five questions. It'd be

51:01great if you could take that uh on the

51:04screen if you want to get your phones

51:06out and take a quick picture of a or

51:08scan a QR code. There are many ways to

51:10get involved with the SEM collaborative.

51:12If you want to dig deeper on in issues,

51:15whether that's building performance

51:16standards, growing SEM, working in K

51:19through2 groups, uh school groups,

51:22decarbonization efforts, please scan

51:25that learn about SEMC working groups QR

51:28code. If you are interested in

51:29volunteering, putting on amazing events,

51:31you want to have a say in what it is

51:33that we do for webinars or our quarterly

51:35member roundts, scan that one as well.

51:37We also have a certification committee

51:39that is going strong and looking at what

51:41is SEM coach certification look like in

51:44this field and who gets to decide what.

51:47Finally, if you are not a member of the

51:49SEM collaborative or you're unsure if

51:52your organization is a member, scan that

51:54QR code and I will be reaching out to

51:56you as well. You'll receive all of these

51:59materials. Um, this PowerPoint uh is

52:03recorded. You'll receive access to that.

52:05You have the files that we shared within

52:07the webinar, but we'll also include that

52:10as well, and that will be sent out to

52:12you. Jason, thank you again so much. And

52:14Laura and Emily for all your volunteer

52:16work on this. Everyone else, thank you

52:19so much for your time, and we're so glad

52:21that you joined us and hope you have a

52:22wonderful rest of your day. Thank you so

52:25much.

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