Full transcript
Intro
0:00do you know exactly what to do to build
0:02a strong influencer relationship between
0:04your company and the influencer and best
0:06of all the audience of that influencer
0:08howdy howdy everyone Nate here HubSpot
0:10reached out to me to make this video for
0:12you because I have spent thousands of
0:14hours working directly with influencers
0:17just like the ones you're looking at and
0:19understanding the behind the scenes of
0:21what's going on in those influencers
0:23minds and exactly what they're looking
0:24for to work with you so let's dive in
0:27here shall we I've boiled it down to
Influencer Partnerships - Are you cool?
0:29three main things that influencers are
0:30wondering when they're considering
0:32working with you and consequently when
0:34you accomplish these three things with
0:36your influencers you will have an
0:37extremely lucrative long-term
0:39relationship with them one they want to
0:41know are you cool with cool here meaning
0:45are you as a company cool is your point
0:47of contact cool and what is the
0:49experience of working with you is that
0:52cool and yes I intentionally used a more
0:54casual word here I could have replaced
0:56that with professional ethical Etc but I
0:59think as we walk through this you'll
1:01understand a bit more of why a more
1:03casual word was used instead of the
1:05Alternatives you see what's really going
1:07on in the influencer's mind underneath
1:09this question is what is it like to work
1:12with you and the number one thing that
1:14makes or breaks that relationship
1:16between your company and that influencer
1:19is your point of contact the person that
1:22you have designated in charge of partner
1:24relationships if that person understands
1:26these things I'm about to explain to you
1:28it will make a world of difference you
1:30see what you're looking for with your
1:31point of contact is twofold here number
1:34one is this if your point of contact or
1:36your partner manager on your team feels
1:38like they pre- apprpriate what that
1:41influencer is doing before asking for
1:43money or asking for any sort of
1:45partnership it makes a huge difference I
1:47can't tell you how many emails I get in
1:49my inbox literally every single day of
1:52companies that reach out and say hey we
1:53saw your content and by the way we have
1:55this product that is really awesome and
1:57we think it'll fit your audience
1:58contrasted with hey I watched your
2:01recent video about insert something in
2:03the blank and here is why I thought it
2:05was so cool in fact after watching that
2:07video I decided to watch more videos on
2:09your channel and I really appreciate how
2:11you insert whatever real appreciation
2:14things your point of contact has for
2:15that influencer would you be open to
2:17having a conversation about promoting
2:19what we're doing with your audience I
2:21think it might be a really awesome fit
2:23so we've got genuine appreciation here's
2:25the second thing influencers are looking
2:26for advocacy between your point of
2:29contact and your company because many
2:32influencers don't have the experience of
2:34working with a huge team or having a
2:36large company behind them in fact many
2:38of them are influencers because they
2:40didn't want that it can feel like your
2:42company is this big unknown thing that
2:45they don't know if they want to navigate
2:47they're not sure they want to put the
2:48mental focus in that it requires to
2:50understand how to effectively work with
2:52how your company does business you could
2:55have the coolest company culture in the
2:57world and that influencer might not know
2:59it which is why it's so important for
3:01your point of contact your partner
3:03Advocate or your partner relationship
3:04manager to feel like they are the one
3:07that's The Interpreter or The Advocate
3:09between your company and what projects
3:11you're going to do with the influencer
3:13in fact if you want a meta example of
3:15this I don't work directly for HubSpot
3:17but HubSpot reached out to me because of
3:19my expertise in these topics and Jake
3:22and Brandon on the HubSpot team have
3:24been absolutely excellent to work with
3:26so brownie points for HubSpot for doing
3:28this really well okay so let's talk
3:30tactics with your approach here here's
3:32what I want you to do first have your
3:34partnership manager or point of contact
3:36watch this video to understand the vital
3:38nature of appreciation and advocacy
3:41before any deals are made in in fact if
3:43you want a simpler way to go about doing
3:45this that's mostly completely done for
3:48you I'll include a very handy HubSpot
3:50made guide for working with influencers
3:53it includes templates is mostly done for
3:55you you just need to fill in the blanks
3:57next with your approach of working with
3:58a new influencer I would recommend doing
4:00a test period make it a certain number
4:03of time or a certain number of pieces of
4:04content that allows both you and the
4:06influencer to fully answer this question
4:08are you actually the type of person or
4:10business that I want to work with then
4:12after that you can look into longer term
4:14agreements with influencers I let's move
Influencer Partnerships - Is it worth it?
4:16on to the next big question on
4:17influencers Minds is it worth it to work
4:21with you just this past week I was
4:23working with an influencer who is in my
4:25opinion poised to explode very soon and
4:28they were starting to get these messages
4:31from companies like yours requesting to
4:33work together and as this influencer and
4:35I were reviewing these options that
4:37we're being presented a couple of
4:39important things came up number one is
4:41influencer fears when it comes to
4:44working with you this is so vitally
4:46important that your point of contact or
4:48if you're the partnership manager
4:49watching this you understand what's
4:51going on behind the scenes for these
4:53influencers the first big fear they have
4:55is being a sellout With Their audience
4:57you see each overtly sponsored video
5:00that they do for your company has a cost
5:02associated with it and we're not just
5:04talking money or time here we're talking
5:06relationship cost with their audience so
5:09that cost can be small or large to that
5:11influencer depending on how well what
5:13you're doing fits and as a general rule
5:15of thumb the closer your product or
5:17service matches the needs of that
5:19audience and you're a cool person which
5:21is what we talked about previously the
5:23lower the perceived cost to the
5:25influencer so to get inside the
5:27influencer's Mind here I want you to
5:28think of it in terms of a scale from not
5:30happy to very happy to work with you
5:32this space right here is what I would
5:35call the no-go Zone there's some
5:37non-negotiables if the influencer is
5:39smart they have some non-negotiables and
5:41if something about the partnership
5:43doesn't fit for them they will say no
5:44that's an absolute not I'm not going to
5:46do this but everywhere between this
5:48non-negotiable line and here to
5:50absolutely loving working with you is a
5:52space that we can work with and there
5:53are actions that you can take to move it
5:56further this direction if this is being
5:58helpful to you thus far I would love if
6:00you would like this video so that can
6:02spread to more people I appreciate it
6:04which brings us to our approach here
6:07these are the knobs you can turn to make
6:08it much more worth it to your influencer
6:10a you can pay more it's no surprise that
6:13any influencer any relationship any
6:14business we looking to make money with
6:16what we're doing so a you can pay more B
6:18you can do this streamline the process
6:21of working with your influencer as much
6:23as possible the easier you make it for
6:25them to work with you the less the
6:27perceived cost including the load of
6:30working with you and third is this the
6:32more creative freedom you give that
6:34influencer to work with you it tends to
6:36be better within limits so let me give
6:39you a scale example of what this Freedom
6:42aspect looks like here on one extreme it
6:44can look like hey we want to sponsor a
6:46segment of your video it needs to be 90
6:48seconds long here is the ad read here is
6:50exactly the footage you need to put in
6:52here's exactly what you need to do on
6:54the opposite extreme we've got
6:55influencer Anarchy where you say well
6:57hey just talk about our stuff however
6:58you want to what you're looking for is
7:00somewhere in between and it's going to
7:01be up to you to figure out exactly what
7:03that looks like based on what you're
7:05offering and what the influencer style
7:07is like but with our approach here the
7:09more favorable these three things look
7:11to your influencer the happier they will
7:13be to work with you all right and we're
Influencer Partnerships - Is it valuable?
7:15moving on to the next question that your
7:17influencer will have before working with
7:19you is what you have valuable is it the
7:22type of thing that I want to promote now
7:25part of answering this question is
7:26making sure that what you offer is
7:28actually good it's actually valuable for
7:30an audience which I hope it really is so
7:33assuming that is true we need to make
7:34sure that your potential influencer also
7:36knows that that is true and not only
7:38that but that it's a fit for Their
7:40audience so here's how I look at it I've
7:42drawn out this sequence here your
7:43product what you're offering shared with
7:45the influencer who then hopefully shares
7:47It With Their audience so if this is a
7:49sequence it makes sense that we have a
7:51few important points to make sure this
7:53partnership is successful right here and
7:56right here to make sure your offering
7:59connects well with the influencer it
8:01makes sense to do a test now depending
8:04on what your offer is it could look like
8:05giving them access to your software and
8:06or shipping something to them but the
8:08important thing here is to give some
8:10parameters for this test to know that
8:12it's successful with the influencer one
8:14give them a time limit to test out your
8:16thing and two if you're looking for a
8:18more organic or integrated into the
8:20influencer's life type of promotion ask
8:23them to use it in their everyday life
8:25and see what they think of it because if
8:27we do this well then hopefully at this
8:29point the influencer is on board and
8:31it's time to take it to the audience the
8:33main thing to say at this point when the
8:34influencer is sharing with their
8:35audience is that not all influencers are
8:38the same when it comes to selling so an
8:40important thing you can include at this
8:42point is some tips for selling these can
8:45include prior Integrations that
8:47performed well like if you worked with
8:49other influencers previously and they've
8:51converted really well you can share
8:52those videos and the timestamps of those
8:55call to actions with this new potential
8:57influencer you can also give them
8:58industry standard wording or phrases
9:00that they can use within the video to
9:02make it more simple for them if you want
9:04to see some industry standards for how
9:06to approach doing this I'm going to put
9:07the link below this video now I wanted
Combo - Red Carpet
9:10to include a bonus here for the
9:11overachievers here they roll out the red
9:14carpet for their influencers by comboing
9:17the benefits for those influencers let
9:19me give you an example aside from the
9:21base compensation which is standard when
9:24working with between companies and
9:25influencers the companies that I've seen
9:27be most successful with this also offer
9:29an Insider group like maybe they only
9:31work with very particular influencers
9:33and those insiders get access to a
9:35specific group where they get extra
9:37support or extra help from you as the
9:39company other companies I've seen
9:40Implement a bonus system where if a
9:42certain amount of traffic is generated
9:44for the company they offer awesome
9:46bonuses like trips or cash Etc and the
9:49third combo thing that I've seen be
9:50successful again and again is genuine
9:54appreciation most influencers the type
9:56that you're going to be reaching out to
9:58are receiving a lot of messages from
10:00companies that appear outwardly to be
10:03just like yours if your point of contact
10:05genuinely really appreciates what that
10:07influencer is doing maybe they're
10:09organically watching their content
10:11outside of reaching out to them the
10:12conversation is way different so give it
10:15a go use the free readymade templates
10:17made by HubSpot in the link below this
10:19video and you also want to check out
10:21this next video that happens to be
10:23extremely useful for businesses working
10:25with influencers