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Lecture 36: Humanizing The Medical Discourse

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0:04[music]

0:09[music]

0:18Hello everyone. I welcome you to my NPTL

0:21course introduction to medical

0:22humanities. We have come a long way. We

0:25are almost in the final lectures of our

0:29course and today uh is lecture 36 in

0:33which I am going to talk about

0:35humanizing the medical discourse. Now

0:37the word humanizing is not something

0:39which is unfamiliar to the current

0:42generation. You must have been reading

0:44about humanizing in the context of AI

0:48very often. But what happens when the

0:51discourse of humanizing penetrates

0:53within the medical humanities discourse?

0:55How does it function? I take up one

0:58short story to analyze. But before that

1:00let me introduce you to what I am going

1:02to talk about today. So I will set up

1:05the context and background and discuss

1:07what is medical discourse. Follow it up

1:10with the title short story of

1:13Jumpalahiri's interpreter of malades and

1:16take up the key character Mr. Kapasi who

1:19works as an interpreter for analyzing

1:22the discourse of medical in the context

1:24of India. I take up silence. I take up

1:27the space of diaspora. I talk about

1:30guilt and pain and I follow it up with

1:33the doctor patient relationship and then

1:36the conclusion.

1:38Now before I begin with

1:43analyzing the interpreter of malades

1:45which is the title short story of

1:46Jupalahari's collection published in

1:491999.

1:51It's important that we discuss a little

1:53bit about her because she is one of the

1:56diasporic writers I have chosen for the

1:59analysis. Now the issue with diaspora is

2:05that it looks

2:07at a gaze which is in between space. So

2:13uh if you look at Lahiri who was born in

2:161967

2:18raised in Rhode Island, USA and she her

2:21parents were Bengali and her debut

2:23collection was interpreter of malades in

2:2599. It won her two awards pulitzer and

2:29pen. her very famous novel the namesake

2:33dealing with the issues of two or more

2:36names in the context of India and how

2:40this gets problematic in the context of

2:42the west where there is only one first

2:44name and uh and a last name how naming

2:49becomes a politicized identity it's a

2:52very beautiful very interesting uh novel

2:54that you can read or there is a film by

2:57mira based on the book you can also see

2:59that and we unaccustomed. But let me

3:02come to what is my primary uh discussion

3:05today uh which is on the interpreter of

3:08malades and decode what is important in

3:13the writings of leri that we should take

3:15up. So first and foremost, like I said

3:18earlier, her space is in between the

3:22native world and the world that she has

3:25inhabited.

3:27Despite being born in America,

3:30there was so much of India that was

3:32present in her home. And

3:36while it was present in her home, it

3:38also occupied her mind. And therefore

3:41when we read her writings you will find

3:45her

3:46focusing on Indian themes. This is one

3:49such theme. This particular short story

3:52addresses that kind of a gap.

3:55So like I mentioned earlier she lives

3:57between languages between cultural

4:00expectations between medical and folk

4:03understandings of the body. considering

4:06that body is an important contributor to

4:09the making of the identity and that

4:13identity gets constituted by language,

4:16culture, tradition, many other things.

4:19So she delves into those in in between

4:23spaces

4:26in terms of what is medical discourse.

4:29There are two points that I want to make

4:31here.

4:33Medical discourse primarily talks about

4:36how do we restore the speaking subject

4:40and

4:41how does the hierarchy of patient

4:47doctor relationship work. So when we

4:51talk about the discourse

4:53the setup of patient doctor relationship

4:57is central to how the hierarchy takes

5:00place. Now when you think about that

5:03setup,

5:05the language of the clinic is

5:09like diagnosis, symptom, prognosis,

5:13very structured, very scientific and

5:16therefore there is nothing neutral,

5:20nothing customizing, nothing personal

5:24or let me put it that way, nothing

5:26subjective about the discourse that's

5:29happening.

5:32The physician speaks, the patient is

5:35spoken about and in this process the

5:40words of the physician or the doctor

5:44becomes more powerful.

5:47Now in the medical discourse this

5:50hierarchy is deconstructed

5:53and reconstructed to find the subject of

5:59the patient who speaking

6:03also at the center.

6:06So you find that the position

6:10is

6:12deconstructed

6:14to make a more meaningful discourse out

6:17of that medical setup.

6:20So there is a clinical language

6:23for all kinds of metaphors, silence,

6:26cultural idom, grief, guilt, all those

6:30things. So when a patient

6:33narrates

6:34the story of his or her illness or their

6:39illness,

6:41they may not be in the clinical language

6:44and they can be in terms of all these

6:47things that I talked about.

6:50While words are important sometimes just

6:53the silence. So if you remember yourself

6:57maybe uh a pain abdomen, you just shrunk

7:03with that pain abdomen. It doesn't have

7:05words possibly, but that shrinking is

7:08the language. So when you curl up with

7:11pain abdomen on your bed,

7:14even in the absence of words, you have

7:17communicated that your pain is enormous.

7:21So in the discourse of medical or what

7:25you term as medical discourse you find

7:28there are more ways of telling

7:31than just what clinicians can say and

7:35that's what we analyze through the

7:39interpreter of malades.

7:42Now when I had read this short story

7:45long long back,

7:48I think when it came, I had not imagined

7:51that 26 years later I will be taking up

7:55in a medical humanities class. But even

7:58when I had read it 26 years back, I knew

8:01there was something more about this

8:03short story, this had something more to

8:07tell. I did not know about the scope and

8:11the area and the field of medical

8:13humanities then. But over a course of

8:16time when I started teaching medical

8:18humanities, when I started researching

8:20in medical humanities, I found that I

8:23was going back to this short story again

8:26and again whenever the Indian context

8:29came into my mind. And therefore I

8:32thought in week eight discussing this

8:34short story with a very customized

8:38Indian socioultural background would be

8:42a good idea for the matter. Let me begin

8:44then with the title itself. Now the

8:47title is called interpreter.

8:50So who is an interpreter? It's a very

8:52professional

8:54kind of a designation. An interpreter

8:57translates languages.

9:00In India, it's very important. We have

9:04so many languages, so many dialects. And

9:09to build empathy,

9:12linguistic knowledge is must. And

9:15therefore sometimes

9:18when the doctor is unaware of the

9:22language in which

9:25they are placed

9:26or knows little about it, there is an

9:30interpretator required.

9:32Mr. Kapasi who is who the protagonist of

9:35this short story is an interpretator and

9:39he interprets malades.

9:42Now when we think of maladies they are

9:46usually stories of illness and suffering

9:50mostly embedded with feelings of grief,

9:55loneliness, guilt and dislocation.

10:01So

10:03what it means is that it interprets

10:07suffering, loneliness, guilt,

10:11dislocation and many such issues.

10:15This means that in the absence of formal

10:19medicine being devoid of

10:23a metaphor that can reflect all these

10:27emotions.

10:29How do you go about I have chosen an

10:32exerpt from the short story that reflect

10:34this phenomena. It says he found nothing

10:39noble in interpreting people's maladies.

10:42Aciduously translating the symptoms of

10:45so many swollen bones, countless cramps

10:48of bellies and bowels, spots on people's

10:51palm that changed color, shape or size.

10:55So,

10:57Lahi writes that there was nothing very

11:00significant about his job because he was

11:04just interpreting

11:06whatever the malades of the people were

11:10and they could be anything. It could be

11:12a symptom, it could be a feeling, it

11:15could be a changed color. So he would

11:20basically interpret

11:22the melodies in terms of its linguistic

11:27aspect.

11:29But there is more to the short story.

11:32But before that let us focus on these

11:34three characters. There is Mr. Das, Mrs.

11:36Das and Mr. Kapasi.

11:39Now the short story

11:42has a plot in which Mr. and Mrs. Das an

11:46American couple have come to India and

11:48they have hired Mr. Kapasi

11:51as their taxi driver or and a tourist

11:54guide and they are going to Sun Temple

11:57in Kon Odisha.

12:00Now on their way

12:03Mrs. Das gets interested in knowing as

12:08to what Mr. Kapasi does just to strike a

12:11conversation. She asks him what is what

12:13does he do and he tells her that he's an

12:18interpreter of malades.

12:20Basically he goes on to describe

12:24but Mrs. Das

12:27thinks of this job as very fascinating

12:30because this is in literal translation.

12:34This is interpreter of malades.

12:37Whereas if you look at more symbolic

12:40aspect of it, you will find that it is

12:43just an so interpretation of the

12:44language of the malades and not the

12:46malades.

12:48So

12:50Mrs. Das in that moment confides that

12:54the third child she has is not of Mr.

12:58Das

13:00and she tells him to find probably a

13:06cure for the guilt she has been with and

13:12that is the whole story about how does

13:15as to what Mr. Kapasi perceives as his

13:18job to what Mrs. Das interprets it to

13:22be. The gap between that is what this

13:25short story is about.

13:28Let us take how

13:31this interpretation

13:34gets problematic or how Lahari

13:37problematizes this interpretation.

13:40I take an excerpt when Mrs. Das talks to

13:43him to detail upon

13:47what his job is. This is what he says.

13:50The other day, a man came with a pain in

13:52his throat. He complained that he felt

13:56as if there were long pieces of straw

13:59stuck in his throat. When I told the

14:02doctor, he was able to prescribe the

14:05proper medication.

14:08Look at the

14:11metaphor here. Long pieces of straw.

14:16Now in clinical space

14:20this long pieces of straw stuck in the

14:23throat

14:26has no meaning.

14:29But in metaphorical understanding of it

14:32it does. So how does that work? Metaphor

14:37becomes the diagnosis. So when the

14:41patient says that there is straw stuck

14:43in the throat, Mr. Kapasi is quick

14:47enough to understand that it is perhaps

14:52a sore throat or a fngitis something

14:55like that. So what he does is he

14:57translate embodied metaphor into medical

15:00language a practice narrative medicine

15:03calls close listening. So if you listen

15:08to the word said there is more that than

15:12you can interpret. So when you say

15:16or not feeling well

15:20in all languages you have

15:24a phrase which which can be like this

15:29and it can ultimately lead to anything.

15:33But only a person in that clinical

15:37setup, if that person employs close

15:41listening, can decode what these phrases

15:45can mean in different context for

15:48different people through their

15:50narration. For Mr. Kapasi, it was also a

15:54responsibility

15:56to bridge that gap between the patient

15:59and the doctor. Here he was the

16:02interpreter of the language but also the

16:06interpreter of the malades.

16:09Now when I was discussing in the last

16:12week about doctor patient relationship

16:14if you remember I spoke about trust

16:17empathy of trust and I said the entire

16:20system

16:23will collapse if there is no trust

16:25building exercise because doctor patient

16:29relationship is primarily about the leap

16:33of faith you give.

16:36So in the absence of that trust

16:40one can't be vulnerable enough to

16:43discuss the maladies of the body if I

16:46can use that word here. So Mrs. Daz

16:49notes and I quote you could tell the

16:53doctor that the pain felt like a burning

16:56not straw. The patient would never know

16:59what you had told the doctor and the

17:02doctor wouldn't know that you had told

17:04the wrong thing. It's a big

17:07responsibility.

17:09So while for Mr. Kapasi this is a

17:13regular job in fact a job which he

17:16doesn't even appreciate getting such

17:18kind of a validation in which his

17:22profession is

17:24romanticized to the extent where it's a

17:27big responsibility he he doesn't know

17:30how to kind of go about it and you can

17:33clearly see how Lahari chooses the words

17:37in the short story to explain the

17:43satisfaction he's having through the

17:45validation that is coming for his job

17:49and finally the language that gaps as

17:54illness. So

17:57you must be knowing that unlike many

17:59other jobs in the profession of a doctor

18:03placement is prioritized in the

18:05cultural, linguistic and social context

18:09they are familiar with.

18:13So in case of this setup the doctor

18:17cannot speak Gujarati

18:19and the patients can't speak the

18:22doctor's language.

18:24And therefore language barrier is itself

18:28a pathology that kabasi must heal.

18:32In my communication class at IIT Patna,

18:36when some students ask me as to how they

18:41can improve on their English language, I

18:44often emphasize the fact that in case of

18:47not only English language but any

18:50language if you want to learn, you have

18:52to forget that you know any other

18:54language but then that

18:57is the basic premise from where you have

19:00to begin And

19:05that happens also in the medical

19:07discourse. So here you will find that

19:11Mr. Kapasi has huge responsibility

19:15of interpreting

19:17what is the symptoms of the patients

19:20because there is a language barrier that

19:23exists between the doctor and the

19:25patient and hence his role becomes

19:29critical. He's not just anyone. He's the

19:33clinical agent because he's interpreting

19:36what is said by the patients.

19:40So there is uh this confession scene

19:42like I said Mrs. Das tells him

19:46Mr. capaci the third child is not her

19:50husband's and that scene is

19:55basically the focus point of the entire

19:57short story the interpreter of malades

20:01and I quote from the text for 8 years on

20:04your screen everyone for 8 years I

20:08haven't been able to express this to

20:10anybody I was hoping you could tell me

20:14feel better say the right thing suggest

20:18some kind of remedy. So

20:22when Laheri

20:25puts word into the mouth of Mrs. Das you

20:31feel that there is certain kind of

20:33urgency there is certain kind of guilt

20:37there is certain kind of a mixed emotion

20:42that is not just about the day she meets

20:44Mr. Kapazi

20:46and it is also not about the child

20:50completely.

20:51It's about many moments that she has

20:54lived with Mr. Das earlier.

20:57How she has

20:59thought about her marriage, her family,

21:03her children. So there are many things

21:05into that which you can read and

21:08simulate through this lines.

21:12She's looking for

21:14a remedy,

21:17a clinical term. But what happens?

21:22The question that Mr. Kapasi

21:27does in return

21:31is not what she's expecting because

21:32she's expecting a remedy. But in the

21:35diet of patient doctor relationship

21:40kapasi is not trained for that. So he

21:43asks is it really pain you feel Mrs. Das

21:46or is it guilt?

21:49And then Mrs. Das just doesn't say

21:52anything. Some certain knowledge seemed

21:54to pass before her eyes and she stopped.

21:58In that moment in which Mr. Kapasi asks

22:02Mrs. is asked this question. She knows

22:05there is something a miss. She just

22:09you know couldn't

22:12give in more. She holds back

22:15and that is where

22:20the conversation which was

22:22so much more than what Mr. Kapasi was

22:26interpreting

22:28dilutes itself

22:31because if you look at how trajectory

22:33takes place,

22:35Mrs. Das is treating Mr. Kapasi like a

22:38physician

22:40expecting some kind of diagnosis, some

22:43kind of remedy, some kind of cure.

22:46But that doesn't happen because

22:51narratives of illness

22:54serve several functions

22:56in this case

22:58because Mr. Kapasi is just an

23:01interpreter

23:03and not the physician or not the

23:06clinician or somebody who's not trained

23:09to understand

23:11the issue that she's trying to raise may

23:14not

23:16respond the way she wanted.

23:19I had discussed the narratives of

23:21illness earlier as well but here I

23:24thought it would be appropriate to

23:27recapitulate it once again where

23:30narratives function as restitution

23:34in this case Mrs. Das wants to restitute

23:38her

23:39previous

23:41space where there was no guilt perhaps

23:46no uh feeling of loss or

23:50whatever she was she's trying to say

23:53there are chaos narratives

23:56so when you talk about those gaps in

23:59between

24:01the patient Mr. Capaci interpreting and

24:04the doctor when you imagine that those

24:06set up that's a chaos narrative and then

24:09there are quest narratives where when

24:12you narrate you they are meaning making

24:15process for yourself nobody else Arthur

24:18Frank in the wounded storyteller talks

24:20about it that how these narratives are

24:23not just narratives alone they are meant

24:28for something they have a purpose and

24:31that is

24:32when Mr. Kapasi questions that

24:37this particular question is it really

24:39pain you feel Mrs. Das or is it guilt

24:42that question

24:46fails because there is no therapeutic

24:48relationship which has been established

24:51between Mr. Kapasi and Mrs. us. There is

24:54no

24:56relationship over there. There is no

24:58empathy of trust. If you remember what I

25:01discussed in the last week and therefore

25:06even the interpretation

25:09both of them have towards the profession

25:12has gap.

25:15In case of uh interpreter of maladies,

25:18we also find silence playing a larger

25:21role as language. And how? Because Mr.

25:26Kapasi's wife never asked him about the

25:29patients. She was

25:32according to the short story not

25:34interested. But this doesn't mean like

25:37that. Perhaps she was not interested

25:41in the way

25:43Mrs. Das was thinking of that profession

25:47because of the different cultural setups

25:49they came from. They were interpreting

25:52the role of an interpretator

25:55in differently.

25:57So

25:59I take up an excerpt from the text. It

26:01says if ever she referred to his

26:04position, she used the phrase doctor's

26:08assistant as if the process of

26:11interpretation were equal to taking

26:13someone's temperature or changing a

26:15bedpan. And this is where you find the

26:18cultural customization

26:21important to the discourse of medical.

26:23Mrs. Das is speaking from the cultural

26:26space she is familiar with. She's come

26:29from America.

26:31But

26:33Mrs. Kapasi is interpreting the job of

26:36an interpretator from the lived

26:39experience of people in India.

26:44And therefore in the meaning or in also

26:48visualizing the profession you find two

26:51different ways in which they go about.

26:55Therefore, a literary atlas of idioms of

26:59distress. It maps the way in which

27:02people use the lack of language of a

27:04dominant culture express what ails them.

27:08So different culture like I said will

27:11have different kind of vocabulary of

27:14ailment, healing, medicine,

27:18care,

27:20disease, illness, grief, so many that I

27:24can just go on and on.

27:28Uh I talked about in between spaces and

27:31diaspora is one such space. uh and

27:35therefore you find the untransatable

27:38symptom. You just don't know what Mrs.

27:40Daz is feeling. So before that this Mr.

27:45Kapasi hasn't heard of this experience

27:48where a woman would come and say this

27:50third child that I have is not my

27:54husband's child. He doesn't know. This

27:57is an unheard malady for Mr. capaci and

28:01therefore he cannot gorge the issue

28:05behind that confession.

28:09Gujarati patients usually came and

28:12described pain in metaphors which the

28:15doctor did not understand and because

28:18they were culturally loaded and they had

28:22to be medically coded by the clinician

28:28Mr. Kapasi only interpreted he just

28:31translated in some ways. Therefore

28:35when you look at this story you

28:37understand that there is the need for

28:41cultural competence which we discussed

28:44or when we were theorizing defining

28:46medical humanities.

28:48This becomes an uncompromising

28:52condition in India all the more because

28:56every

28:57few miles or every state has a different

29:02culture or a group of state have

29:04different culture to

29:07showcase.

29:09So there has to be a willing to inhabit

29:12the space in between to be genuinely

29:14bilingual in the deepest sense which

29:17means bicultural. So language in India

29:21different languages rather in India they

29:24are not just languages

29:27and at all point of time most of us are

29:32at least bilingual

29:35and bicultural at the same time.

29:39So for

29:41clinical competence, this cultural

29:44competence where you are familiar with

29:48the language

29:50or let me say linguistic landscape where

29:53the social, cultural, traditional all

29:57other elements also

30:00map the mental and emotional makeup of

30:06that place. becomes seminal.

30:11So uh quickly I will come to how

30:14interpreter of malades talks about

30:17in terms of language you have the type

30:20of malady as Mrs. Da's guilt which has

30:23come out of infidelity. The response of

30:26the language is confession to a

30:28stranger. She doesn't know Mr. Kapasi

30:31but she just opens up.

30:34When you think of it in a clinical

30:36sense, you find a term called moral

30:39injury, a term used in contemporary

30:43psychology mostly and

30:47gets equated with depression also

30:49sometimes but I will stick to this term

30:53in psychology which is moral injury.

30:57the resolution it can't be done anything

31:02it's the diagnosis is not there

31:04clinically at least so there is no cure

31:06so Mr. Kapasi also couldn't respond,

31:09couldn't uh fathom the situation. And

31:13when you look at any of the language

31:18present, you will find that

31:21despite coding

31:23most of the emotions,

31:27there is no language that can be

31:30uniformly discussing the pain and

31:32suffering or disease and illness of

31:35people because that gets customized.

31:39And when we talk about humanizing the

31:41medical discourse, we talk about this

31:44customization.

31:45We talk about the aspect of medicine,

31:49community, confession, body, suffering

31:53and many other aspects that are held in

31:57the narratives to be coming together to

32:01find the meaning

32:03and therefore one has to humanize the

32:08perspective. I think uh one of the

32:10things atcom models talk about it I'll

32:13discuss I think uh quickly so the doctor

32:17patient relationship is reimagined where

32:19we have the biomedical model and

32:21narrative model which I think I

32:23discussed it in great detail where

32:26broadly speaking I will not go much into

32:29detail here I have already explained it

32:31in great detail but let me just quickly

32:33recapitulate the biomedical model

32:35emphasizes on the body the narrative

32:38model emphasizes on the experience of

32:40the patients. So in biomedical it is the

32:43clinician's diagnosis that is primary.

32:46It's clinician's gaze that is primary.

32:49The person is at the center of the

32:51narration. But in narrative model it is

32:54the lived experience of the patient that

32:57holds the narrative together.

33:00So other aspects mean the culture and

33:04emotion are to be minimized. Here in

33:07narrative model, emotional pain is

33:10important.

33:12Language is just a tool. Here it's just

33:16an expression of the human condition,

33:19the patient's subjective experience.

33:22Finally, when we think of medical

33:24discourse in medical humanities, we find

33:28the role of interpreter

33:32extremely crucial to how we understand

33:35the short story because Mr. Kapasi shows

33:39that interpreters are not just

33:41translators of the language. They are

33:44clinical agents. In that sense, they are

33:46not tools. They are methodology.

33:51Medical ethics accounts for translation

33:53as a site of care and power where the

33:56translator is not just translating

34:01even in the you know in the language

34:03that is familiar to you. You are not

34:04just translating the language

34:07you are translating more than that. So

34:11you have to honor the whosoever it is

34:13interpreter.

34:15Listen for silence. Like I said, you

34:18being curled up in your bed without even

34:21a word speaks volumes about your pain

34:24abdomen. So you have to work on the

34:27semiotics of silence. Also validate

34:30cultural idioms and distress like in the

34:33straw in the throat. Who would have

34:35known? How do you know what it is unless

34:38you know the cultural context and locate

34:42the malady in relationship which is Mrs.

34:45Da's malady is relational. It's not just

34:49very individual because there is so much

34:52of past

34:54involved in in in that. Lahari insists

34:58that the clinic expand its unit of

35:00analysis from body to relationship to

35:03community. Which means that the cultural

35:05and social factors also are

35:08uh adding to the meaning of the

35:12therapeutic

35:16relationship that will be shared in the

35:18clinical space. Finally to conclude I

35:20can say that uh when we think of medical

35:24humanities discourse body speaks in

35:28languages metaphor silence ritual

35:31cultural idioms and not just that.

35:35Additionally when you think of

35:37humanizing the discourse this does not

35:39mean that clinical science has to be

35:42replaced. What it means is that there

35:45has to be an added value of the

35:47sentiment that gets

35:51added at the point of time when the

35:53discussion is taking place when the

35:55person is expressing the narrative that

36:00one has.

36:01It means also inclusion and expansion

36:06and not a myopic gaze around the

36:09clinical vocabulary. And finally, it's

36:13about training

36:15the clinicians to attend, represent and

36:19affiliate with the complex, irreducible

36:24human being in front of them.

36:28And finally, I want to leave you at the

36:32thought in which you feel when was the

36:36last time you truly heard in a clinical

36:39encounter. I want you to hold that

36:42thought till we go to the next lecture

36:44where I discuss the crucial and

36:48foundational aspect of medical

36:50humanities bioeththics in great detail.

36:54See you soon. Thank you.

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