Full transcript
Intro
0:00In this video, I'm going to teach you
0:01how to write a winning ad that will
0:02scale in your account. I'm not just
0:04going to hand you a framework. I'm also
0:06going to accompany it with building a
0:08script live so you can see the exact
0:10thought process. By the end of this
0:11video, you'll know the nine things that
0:13every ad that's ever sold anything
0:15actually does. You'll be able to read
0:17any script from your team, and you'll be
0:19able to give them feedback beat by beat.
0:21And you'll know which of the 40 drafts
0:23that are put in front of you is the is
0:25the one that's actually worth running.
0:27Now, nothing that sells in copywriting
0:29or script writing has really been
0:30invented since 1966. Every ad script
0:33that you see these days has core
0:36fundamentals and principles that were
0:38developed years and years ago. And so,
0:40we're going to pull them into this
0:42video. We're going to teach you the
0:43fundamentals of copywriting so that you
0:46can understand where all this theory
0:47came from and then how you can actually
0:49go and put it into application. So,
0:51here's how this video is going to run.
0:53We're going to start off with the buyer
0:54and understanding the consumer. We'll
0:56then move into the research and the
0:57offer piece. Then we go into writing the
1:00argument line by line. Then we're going
1:01to take that one argument that we write
1:03and we're going to put it into three
1:05completely different formats. And
1:07lastly, we'll finish with what kind of
1:09AI scripting can be done to complete it.
1:11We are aiming to make this video the
1:13most valuable copywriting, script
1:15writing, ads scaling video that exists
1:17on YouTube. Tens of hours of prep has
1:20gone into this video. So let's dive in.
1:22So firstly, 99% of sales theory or
1:24copywriting hasn't really been invented
1:27since 1966. Kennedy in 1904, Hopkins
1:301923, Collier 1931, Capable 1932, Reeves
1:341961, Oglev 1963, Shorts, Eugene Schwarz
1:381966.
1:40If you see any copywriting content, if
1:43you see any sales content, if you see
1:44any sales books that come out these days
1:47on how to copyright, it's all just a
1:49distillation of these people, okay?
1:51Okay, it's all just this stuff reworked.
1:53And I want to say that up front because
1:55this video is the same thing. I'm not
1:57inventing anything new here in sales
1:59copy. We're just taking all of the OG
2:02legends and we're distilling it into a
2:04consumable format so that you can take
2:06all of these lessons and then apply them
2:08into your own script writing process.
2:09Now, I want to fix two core concepts
2:11that I have said in previous videos that
2:13I've said on Instagram reels that I put
2:14out. Number one is I have said quite
The hook sells nobody
2:17often that the hook is 80% of
2:19performance. I said this in my creative
2:21strategy video as well. The hook is 80%
2:23of performance. This is not true. This
2:25wording is actually bad by me. The hook
2:28is not driving 80% of performance.
2:31Really, what I should have said here and
2:33the correction is that the hook is 80%
2:37of the audience. Roughly none of it is
2:40persuasion.
2:42And so the hook is selling no one. Okay?
2:45No one gets sold by the hook. there's
2:46nowhere near enough scripting within the
2:49first 3 seconds to actually be able to
2:50sell someone. However, it is where 80%
2:52of the audience lies. So, that is a
2:54slight refinement of on what I've
2:56already said. Uh, which is a really
2:58important note for when we start
2:59building these scripts and thinking
3:00through these frameworks. Another thing
3:02that I said back on the 29th of Jan in
3:05both a YouTube video and an Instagram
3:07reel was that I was pushing the fact
3:09that you need to move away from
3:10frameworks. stop using frameworks
3:12because frameworks are incredibly
3:14generic and they don't allow you to
3:16actually have top 1% expertise and do
3:18something that's outside of the box and
3:19that stands out. Correct. I still stand
3:22by this. However, the refinement is that
3:25frameworks are really good to be able to
3:29get competent to be able to become top
3:3220% at a skill. Frameworks will get you
3:35there. In fact, they could probably even
3:36get you to the top 10%. Now, there's
3:38going to be some people watching this
3:39that are already really, really good at
3:40copywriting. And then there's going to
3:41be a lot of people just by the law of
3:43averages that are not very good at
3:45copywriting, and that's why you're
3:46watching this video. So, we're going to
3:48be giving you frameworks. We're going to
3:50be giving you ways to be able to create
3:52much better copy, much better scripts
3:54than you ever would have made before.
3:56Then, once you've become competent, you
3:58can break the frameworks because you've
4:00earned the right to. Now, a little side
4:02note here is in the preparation of
4:04putting this video together, I went and
4:07scraped 360
4:09YouTube video transcripts on how to
4:11write good ads because I want to see
4:13what was already out there in market.
4:14What were people talking about? And 75%
4:17of the content in like time duration of
4:21those 350 plus ads, 70% of it was just
4:25on hooks. Now, it makes sense, right?
4:28Hooks is where 80% of the audience is.
4:30But the hooks don't sell anyone. And
4:32that's really important when we're
4:33trying to write a script that sells. If
4:36the objective is to sell, to get a
4:38return on ad spend, to get a return on
4:39investment, to get more leads, you need
4:41to actually focus on the other 57
4:45seconds of the 60-second script. And so,
4:48yes, we will go into hooks in this
4:50video. Yes, we will touch on them. But
4:52at the end of the day, your hook can be
4:54terrible. And as long as some people
4:56watch past it and then like get into the
4:58proper meat of the ad, they will still
5:00buy. And so yes, the hook is where 80%
5:02of the audience is, but the hook doesn't
5:04sell anyone at all unless there's a
5:06really prevalent unique mechanism that
5:08you can put at the start, which is going
5:10to be category specific. All right. So
5:13this is a real script that we have
5:15anonymized slightly and this is the
5:17premise of the entire video. So, as we
5:20move through the video, we are going to
5:23be teaching elements to be able to come
5:25back to this script and improve it. Now,
5:27this is an okay script, but it's not
5:30going to sell that well. And so, we're
5:31going to turn it into a great script.
5:33Let's run through it really quickly. If
5:34you're finding more hair in the shower
5:36drain, you're not imagining it. Women
5:38lose it at the part line first, usually
5:41about 18 months before anybody notices,
5:44which is why we made Nourish Plus with
5:46six clinically studied ingredients,
5:48vegan, cruelty-free, and made right here
5:50in Australia. Head to the site and grab
5:52yours. A very typical script that I'm
5:55sure a lot of you have written before.
5:57And on the surface, this is like, yeah,
5:58this is good. Go and shoot it. Brand
6:00team would approve. Performance
6:01marketing team would probably approve.
6:03But if there is one thing that you take
6:05away from this entire video, let it be
6:09the finished version of this script. So
6:11at the very end, we are going to
6:13obviously chip away at this script,
6:15improve it line by line as we run
6:16through frameworks and explain how they
6:18tie in to this particular script, and
6:20we're going to turn this into a really
6:21good app. Two disclosures. Number one,
6:24this isn't a real brand. I've anonymized
6:25the script. Number two, we are going to
6:28change a lot of this script based on
6:30copyrightiting frameworks, but if the
6:32stuff that we say isn't true for your
6:34brand, don't say it because it's not
6:36compliant. Okay? So, I'm going to start
6:38to mess with these words and change them
6:41into stuff that's a lot more convincing,
6:43that sells a lot better. But if I am
6:44saying stuff that is not actually true
6:47to what the product can deliver, then
6:49obviously don't say it. But we are going
6:51to assume a particular product here and
6:53assume a particular outcome and then
6:54we're going to obviously write around
6:56that product. Let's dig into a few
6:57things here and then obviously
6:59throughout the next one to two hours
7:01we're going to continue to dive into
7:03frameworks and understand how every
7:05single word here can be improved. Let's
7:07just dive a little bit into this one
7:09because this is very very common used
7:11all the time in like every script every
7:14ad I see. So this line is making three
7:16claims. They're making a claim that it's
7:19vegan, that it's crueltyfree, and that
7:21it's made right here in Australia.
7:23Firstly, are these legitimate claims?
7:26Yes. Okay. We're compliant. Moving on to
7:28the next important question, which is,
7:30can the tub or whatever this is next to
7:34it on the shelf say the exact same
7:36thing? And the answer is probably like I
7:39imagine a good chunk of the market is
7:43vegan, cruelty-free, and made in
7:44Australia. And if that is the case, then
7:46we have just wasted about seven, eight
7:49words, probably four and a half seconds
7:51of this ad on something that is not
7:53differentiated within the market. Now,
7:55what do you generally want to do towards
7:57the end of an ad, towards the end of a
7:59script? Generally, if you're using
8:00frameworks, you'd want to objection
8:02handle. So, we could look at this line
8:03and we could say this is an objection
8:04handling line. This is a very big
8:06mistake that people make, which is that
8:08they objection handle objections that
8:10the consumer doesn't even have. How many
8:12people get to the end of this script and
8:13go, "Oh, this is a really good product
8:15and yes, my hair is falling out, but uh
8:17better be vegan. It better be
8:18cruelty-free." Like, is that really the
8:20core objective of most people that have
8:22watched through this ad to this point?
8:24Probably not. Therefore, we need to
8:26understand the consumer intimately
8:28before we start going and writing
8:30scripts like this, or else we talk about
8:31stuff that no one actually cares about
8:33and it doesn't actually sell. So, should
8:35we go and try to rewrite this? Well, you
8:38don't have to rewrite everything. Lesson
8:39one arguably of this video is deletion
8:42often is a lot better than uh trying to
8:45refine. And so we can just delete this
8:47line out. We don't need to replace it.
8:49We don't need to come up with new things
8:50here. Let's remove it. And the reason
8:51why we'll remove it is because we need
8:53to replace this with something. But no
8:56one yet, me, you guys, no one has
8:59actually done any research yet. So if we
9:00haven't done research, if we don't know
9:02what is actually unique about this
9:04product, what is unique about this brand
9:06compared to the competitors? We haven't
9:07done the competitor research. I don't
9:08know what to go and put in here. Like
9:09I'm just going to be also making up
9:11stuff that is also not convincing to the
9:14consumer. We need to start with the
9:15consumer. We need to start with the
9:16research. And it is that that is going
9:18to build in and potentially give us the
9:20capability to rebuild this sentence.
9:22Now, that was a quick 90 second script
9:24breakdown cuz what I wanted to do was
9:25tease what we're going to be doing for
9:27the next 2 hours. This is actually I'm
9:29not meant to be talking about this right
9:30now. This is meant to be in about 60
9:32minutes into the video and we'll go into
9:34more detail and start to flesh this out.
9:36Uh, but I wanted to show you the process
9:38that we're going to be running through
9:39over the next two hours, line by line,
9:41lesson by lesson, explaining how we can
9:43improve scripts. Now, you might be
9:44thinking, ah, I just came here for
9:45hooks. I just want some framework. Just
9:47give me the swipe file and let's go.
9:48Probably the wrong video for you. If you
9:50want to become really good at script
9:51writing, if you want to become really
9:52good at copywriting, if you want to
9:53become good at a skill that is actually
9:56very difficult to do, a swipe file,
9:59couple hook templates, not going to get
10:01you there. Like the best copywriters
10:03I've seen, the best script writers I've
10:04seen have written a thousand scripts and
10:06consumed all of the content from all the
10:08people that I showed you at the start,
10:09all of the OGs in uh selling and
10:12copyrightiting. And so if you just want
10:14a swap file, if you just want some
10:15hooks, leave the video. Don't continue
10:17watching. It's good. It gives everyone
10:18else who does watch the video a bit of
10:20arbitrage. So let's dive into section
Desire is found, never created
10:23one, which is the buyer. Starting off on
10:27one of the best copyrightiting quotes by
10:28Eugene Schwarz. Copy cannot create
10:31desire for a product. It can only take
10:33the hopes, dreams, fears and desires
10:35that already existed in the hearts of
10:37millions of people and focus those
10:39already existing desires onto a
10:41particular product. So this is the fact
10:43that you cannot create desire in the
10:45consumer. You simply need to channel
10:48existing desire into your product. So
10:50you want to always find the desire and
10:53then speak to the desire rather than
10:55just writing it. And so people will
10:57write what they think but you need to
10:58start from the first principle which is
11:00what is the desire that we're actually
11:01focusing towards our product. Almost
11:03every brief that I get handed starts
11:05with the product and then it tries to
11:07reverse engineer a reason to care about
11:10the product. So you might have magnesium
11:12as a product and then you go, "Okay, we
11:13need to create an ad for magnesium." But
11:16that's backwards and it's the specific
11:18thing that ends up producing flat
11:20unwanted ad copy that everybody in the
11:22audience has seen before and that all
11:24your competitors are just producing 40
11:26times a month. The general rule of thumb
11:28is that if you can't find evidence for
11:30the underlying desire somewhere outside
11:33of your own marketing, whether that's in
11:35a review, a support ticket, a Reddit
11:37thread, a call recording, then you don't
11:40have a concept and you don't have a
11:42desire that you can speak to. You have a
11:44product description where then you're
11:46just like slapping on a hook at the
11:48start and calling it an ad script and
11:49then it never performs well. Most
11:51scripts aren't bad because the hook's
11:52bad. Most scripts are bad because they
11:54don't even speak to an underlying desire
11:55and it's just like a Shopify description
11:57page put into an app. Here's a real
12:00example for a client that I worked on a
12:01couple years ago. They were using as
12:03their core messaging gentle shampoo for
12:05sensitive scalps. That was really the
12:07angle. That's what they were coming at
12:08most of their ads with. But we then went
12:10into all of their reviews and we started
12:12looking through tickets as well that
12:13were getting sent to their email
12:15support. And what we found was a
12:17recurring theme that the shampoo had a
12:20lovely fragrance that didn't activate
12:23histamine issues. Now, this speaks to a
12:27much more specific underlying problem,
12:30underlying desire. The specificity here
12:31is so much better than this one. It
12:33stands out in the crowd. How many people
12:34are actually using this kind of
12:36messaging? And so suddenly we have a
12:37script rewrite available here which is
12:40rather than saying I love this gentle
12:42shampoo because it helps with sensitive
12:44scalps which I think 5,000 people are
12:46saying you've differentiated the product
12:48cuz now you can say every fragrance-free
12:51shampoo I tried still sets my histamines
12:53off. This one fragrance didn't. There's
12:56a really famous story about how Helbert
12:58asked a classroom of I think marketing
13:00students and he said, "What advantage
13:03would you want if you were trying to
13:05sell hamburgers?" And people would say,
13:06"Well, they want the best meat. They
13:08want the best location. They want the
13:09lowest price." And then his answer was,
13:11"The only advantage I want is a starving
13:13crowd." Now, when you have access to
13:15serving ads nationwide, worldwide, you
13:19can find the starving crowd. Okay? You
13:22don't need a starving crowd locally
13:23around the hamburger shop, right? You
13:25just need to speak to that crowd and
13:27then you'll have a script and copy that
13:30sells incredibly well. Translating this
13:32into the ad platforms for a second, this
13:34isn't through audience settings anymore.
13:35You're not trying to find a persona
13:37that's starving in the metaphorical
13:39context of whatever you're selling.
13:41Instead, you're going to do this through
13:42the first line of the ad and more
13:43specifically the messaging. What you'll
13:45start to figure out about Facebook
13:47advertising is the number one most
13:49important thing about Facebook ads is
13:52the messaging. You want to be talking to
13:54the right person. And it's through every
13:55single word being selected correctly
13:58that speaks to that individual. And when
14:00you get one word wrong, they can feel
14:02something's off. They're like, "Uh, this
14:03are they really talking to me? That
14:04wasn't how I would say it. That isn't
14:06how I'd interpret it. That isn't the
14:07emotion that I actually feel at this
14:09moment." And so the messaging becomes
14:11phenomenally important for targeting the
14:13right people, which is metaphorically
14:15the starving crowd. Here's a headline
14:17example that leans into a persona call
14:19out, but not in the way that you think.
14:20Amazing secret discovered by one-legged
14:23golfer. Adds 50 yards to your drives,
14:26eliminates hooks and slices, and can
14:28slash up to 10 strokes overnight. John
14:30Carlton, written in the early 1990s,
14:33apparently one of the highest performing
14:35ads in this niche at the time. Now, you
14:38might think, "This makes no sense. How
14:40is this one of the most highest
14:41performing ads when it's doing a persona
14:43call out on one-legged golfers? How many
14:45one-legged golfers are there?" Well,
14:47it's not doing a persona call out. This
14:49is instead using this as a proof device.
14:52It's really saying without having to say
14:55it that this guy had every reason
14:58possible to have a terrible swing and to
15:00be horrific at golf. Which means that
15:02the secret to him actually being able to
15:05be good at golf must not be some kind of
15:07rare athleticism where it could be with
15:09a normal person, could be with an elite
15:11pro golfer. Instead, it has to do with
15:13the device. The most specific detail in
15:16your opening is doing the targeting,
15:18proof, and casting all at the same time.
15:20So, it's not just a targeting mechanism.
15:22It does a lot. On every differentiator
15:24that you use, you want to be asking
15:26three questions if you're going to use
15:27it in your copy. Number one, is it a
15:29proposition? Which means, does it say
15:31buy this and you get this specific
15:34thing? Number two, is it unavailable to
15:36competitors? Meaning, can competitors
15:38just say this too or is it like uniquely
15:40differentiated to just you? And then
15:42number three, is it going to move a
15:44stranger? Or like more importantly, the
15:46way to frame this is, is it strong
15:48enough to pull a mass audience? Another
15:50way to think about this. Are you making
15:52a claim? Can everyone else make the
15:53claim? Is it really a good claim? Like
15:55that's that's kind of another way to
15:57think through this. So, let's look
15:58through some really common
15:59differentiators that you see all the
16:00time. Familyowned since 1994. Is this a
16:04proposition? Yes. Is this unavailable to
16:08competitors? Yeah, probably. Like unless
16:11a competitor started in the exact same
16:12year as you and their family owned, you
16:14might be uniquely differentiated here
16:16within the market. Is this strong enough
16:18to move a mass audience towards
16:19purchasing from you? No. Ultimately,
16:22this might be a huh that's nice to know,
16:24but ultimately this isn't going to cause
16:25like conversion rates to double. What
16:27about made in Australia? Yes, that is a
16:30proposition. Is it unavailable to other
16:32people? Technically, yes. It depends on
16:35the market that you're in. If everyone's
16:36producing in Australia, this would be a
16:38no. If you are uniquely differentiated
16:40here, then yes, sure. Is this going to
16:43materially move a stranger? Probably
16:46not. Probably not a mass market.
16:48Definitely not. If there's other people
16:49doing it as well, and like this is some
16:51of the most commonly used messaging that
16:53exists. Free shipping. Is this a
16:56proposition? Yes. Free shipping by
16:59itself, sure, it is a proposition. Now,
17:01what you'll often see with free shipping
17:03is you'll see free shipping and like
17:05free returns or you'll see free shipping
17:06and great worldclass is the classic
17:09worldass service. Worldass service or
17:11great service is not a proposition
17:14because you don't actually get it.
17:16There's no proof of like, hey, no, this
17:18is factually 100% true. This is a
17:21proposition of the brand. Great service
17:22is more of a claim. It's like trust me,
17:24we have good service, but it's not a
17:27core proposition. Is it available to
17:30everyone? Yes, it's available to
17:31everyone. So, no, it is not unavailable.
17:33It is not unique. And is this going to
17:35move a stranger? No, not really. What
17:38about third-party lab tested published
17:40results on the website? Is this a
17:42proposition? For sure. Is this
17:44unavailable to everyone else? For sure,
17:46because there's a barrier of entry. It's
17:48expensive to do. Most people aren't
17:49going to do it. Is it going to move a
17:50stranger? Yes, probably. Because it's
17:53expensive. It's a high barrier of entry.
17:55Most people don't do this. And so
17:56because of that, this actually is likely
17:59going to have a material impact here.
18:01And so of all of these, the only one
18:03that you would really even want to
18:05consider mentioning in your copy and
18:07script writing is the bottom one that is
18:10a proposition that is uniquely
18:11differentiated that is going to move a
18:13mass market. Now, something I've heard
18:14quite a bit is, I don't need all of this
18:17copywriting and script writing
18:19capability. I'll just go to the Facebook
18:21ad library. I'll pull up my competitors.
18:24I'll try to find what are the longest
18:26running ads and I'll just run them,
18:28right? They must have the most amount of
18:29spend. They must be the winners because
18:31that's what's been running in the
18:32competitor's ad library the longest. But
18:34longevity of an ad in a competitor ad
18:36library doesn't mean that that ad copy
18:38and pasted into your ad account is going
18:40to work. What it really means is that
18:43that ad works for that brand at that
18:46spend level against that audience that
18:48they're talking to with that level of
18:50existing belief in that brand's name.
18:53which is why you see a lot of really big
18:55brands, nine figure ad accounts with
18:57some pretty mediocre ads that are
18:59holding a ton of spend. And it's because
19:01the ad in the context of your brand is
19:04not going to perform. But the ad in
19:05context of their brand, their audience,
19:08or the existing belief that they have
19:10built does work. When you steal
19:11someone's ad and you steal someone's
19:13copy and you steal their script, you
19:14don't inherit their entire belief chain
19:16that they've built in their consumers
19:18and target demographic, their brand
19:19recognition, their proof assets, and
19:22they're all the things that do most of
19:24the hard work in the ad account and the
19:26ad that you're looking at. Now, I put a
19:27YouTube video out on similar topic here
19:302 and 1/2 years ago. Sort the YouTube
19:32channel by oldest and go back. It's it's
19:34super obvious. It probably has 80 views.
19:36But the point in that video was I was
19:37talking about this gentle shampoo
19:39concept where the client was using all
19:41their messaging as this is a gentle
19:43shampoo for sensitive scalps, but we
19:45should reframe it towards histamines and
19:48allergies because that seemed to pop up
19:51quite a bit in their reviews and in
19:52their ticketing system. Now they didn't
19:55want to do it because they wanted to
19:57have this premium aspirational style
20:00brand rather than to make money and so
20:03they didn't want to pivot messaging in
20:05that way and wanted to continue going
20:06down the same route. So then we chose a
20:08second like method here to be able to
20:11differentiate the product without just
20:13being in the red ocean which is that we
20:15combined two generic propositions
20:18together. This is something I've said a
20:19little bit, which is like take something
20:21generic, add it to something that's also
20:23generic, and then you should hopefully
20:25get something unique because your
20:26competitors aren't doing this. This is
20:28also called like just offer stacking or
20:30USP stacking. It's an okay strategy. It
20:33isn't very good. Like I would never
20:35build a brand on just USP stacking. An
20:38example of this is that for this brand,
20:40we took like Australia made, we took
20:43great fragrance, we took gentle on the
20:46scalp, like we took all of these
20:48different things and we just tried to
20:49value stack them together. And the idea
20:51is that if a competitor isn't value
20:53stacking in this particular way, we do
20:54uniquely differentiate. Particularly if
20:56you can get two like USPS that often
20:58aren't seen together. An example of this
21:00might be like a really good fragrance
21:03shampoo that also doesn't irritate your
21:05scalp. Okay, that is unique in a way
21:07because most fragrances will have some
21:09kind of irritation and stuff that
21:12doesn't irritate is usually all natural
21:15which doesn't have a good fragrance and
21:16doesn't last. And so that's a way like
21:18you can take two value propositions,
21:19combine them and make it unique in a
21:20way. The issue with this kind of stuff
21:22is that everyone's done it. Like this is
21:23very red ocean still. You might think
21:25it's blue ocean. Oh, we're coming up
21:26with two things and we're putting it
21:28together. But ultimately, it fails on
21:31the one thing that this entire thing is
21:33about, which is right up the top here,
21:34which is that you can combine value
21:36propositions all that you want. You can
21:38mix and match generic stuff to try to
21:40uniquely differentiate. But who cares
21:42about you being uniquely differentiated?
21:45Being unique actually does not matter if
21:48we are not talking to an underlying
21:51desire and channeling it into the
21:53product. So we can combine free shipping
21:55and free returns and make some kind of
21:56unique prop. But if it doesn't speak to
21:58an underlying desire that people have,
21:59which is that people really care in this
22:01particular niche in this industry about
22:03free shipping and free returns, like is
22:05that speaking to an underlying design?
22:06No. No one has an underlying core human
22:08desire that has existed for the last 100
22:10years that they want free shipping and
22:12free returns. Like you could argue
22:14that's potentially low risk, like a
22:16lowrisk desire. But you need to be
22:18always asking yourself that question.
22:20How are we speaking to an underlying
22:22human desire that has existed for
22:23hundreds, thousands of years? All right.
The five places research comes from
22:26Where can you start sourcing these ideas
22:28from? Where can you start getting
22:29inspiration? Where can you start linking
22:30to underlying desire? Well, you've got
22:32really these core categories. You've got
22:35call recordings, support tickets,
22:37reviews, post purchase survey, and then
22:41Reddit, Facebook groups, forums. So,
22:43stuff that's just widely available on
22:45the internet that isn't specific to you.
22:46Now I'd be thinking through these in
22:48order of yield. So how much can we
22:51actually get out of it in really high
22:54quality relevant information to our
22:56particular product? And then effort, how
22:59hard is it to actually collect this? And
23:00then all of them actually have something
23:02unique. So each one of these tells you
23:04something that none of the other ones
23:05do. So call recordings. This is super
23:08high yield because you're actually
23:09talking to your customers. So this is
23:12you could talk to them in person or
23:13obviously record the calls. This is also
23:15super high effort cuz you got to go and
23:16talk to your customers. What this one is
23:18going to give you that none of the other
23:20ones are is the final objection prior to
23:24purchase. So finding out like why were
23:26you not going to buy just before
23:29purchase? What was going to stop you or
23:31what was stopping you for weeks and then
23:32you decided to actually convert. Not
23:34going to get that as well from any of
23:35these other ones because reviews,
23:37they're not going to talk about the
23:38final objection. Support tickets, you
23:40might get a little bit of it. A little
23:41bit maybe. Post-purchase survey, it's
23:44not a good use of questions. And then
23:45public forums where people aren't even a
23:47customer, you're not going to get it.
23:48Support tickets and return reasons.
23:51Yield is high. Le e effort is very, very
23:54low because you're collecting this
23:55already. So, you just pull it in through
23:57an MCP or an API into Claude or any LLM
24:00and just have this populating into a
24:02Slack channel. What this is going to
24:03give you that the other ones aren't cuz
24:05these are unhappy customers, is it's
24:07going to give you the failure modes. So
24:10where does this product actually fail in
24:11the customer's own escalating language
24:14and then how do we repel that those type
24:17of people those that type of messaging
24:19that led to the failure mode. You see
24:21this all the time in consumer package
24:22goods or any kind of product that you
24:24need to use and you see a transformation
24:25like you might have makeup and you're
24:27claiming that it makes your skin glow
24:29and then it doesn't make your skin glow
24:31but you're saying tons of stuff. So
24:32you're saying it makes your skin glow,
24:34it helps with covering up acne, it does
24:36this, it does that. And a bunch of them
24:38it works really well at, but one
24:40particular value proposition it doesn't
24:41falls apart. We want to make sure we
24:43know what those failure modes are
24:44because we don't want to talk about that
24:45in ads. Then no matter how good the
24:47return on ad spend is, if we have a 50%
24:48return rate on one particular angle that
24:50we're pushing, we don't want to push the
24:52angle. Reviews are also quite high
24:54yields and also the lowest effort that
24:58exists cuz this is often just on an
25:00automated flow to collect reviews.
25:02What's unique here is the word. So the
25:06exact words that the consumer will use
25:08to describe the product. You often end
25:10up getting some of the best stuff out of
25:12reviews. Post-purchase survey is medium
25:14yield. The reason being is that this is
25:16typically multi- choice. The second you
25:18move away from multi- choice, the submit
25:19rate will go down enormously. Quality of
25:22data here too is like not incredible
25:24because they don't have the product yet.
25:26So on call recordings they have the
25:28product, they've used it. On support
25:29they have the product, they've used it.
25:30On reviews, they have the product,
25:32they've used it. On post purchase
25:33surveys, haven't even got the product
25:34yet. They just bought it. They might
25:36have impulse purchased. So the quality
25:38of the data on someone that hasn't even
25:40received the product yet isn't very
25:42high. The effort here though is low.
25:46What this is going to give you that's
25:47unique is the real time thinking on the
25:52moment of purchase. So, right as the
25:54consumer purchases, we're getting an
25:56understanding what were they thinking
25:57that like got them over the line. Then
25:59we got Reddit and external stuff. This
26:01is medium uh potentially low. And this
26:03just depends on your quality of scraping
26:05and how relevant it is on the stuff that
26:06you're looking at. The effort here is
26:09not high but not low. It's also medium.
26:12What this is going to give you is the
26:14language of people who haven't bought
26:17your product yet. And so what are people
26:19talking about in their industry? What
26:21are they wanting to see? What is
26:23failures of competitors? How can you
26:25differentiate? So all there's no best
26:28one here. Obviously like the ones that
26:30are ranked high are obviously where you
26:32should start if you can only do one of
26:34them, but all of them have a unique
26:36piece of context that is going to help
26:38in the broader picture. So, we would
26:40strongly recommend that you do all of
26:41them. If you are time constrained and
26:43capacity constrained, I would start at
26:46the top and work your way down. Now, if
26:49you're a startup and you have no uh
26:51customers, you have to start at the
26:52bottom and work your way up because you
26:55don't have any customers. So, you're
26:57going to have to start here and then as
26:58you start getting customers and on you
27:00go. I'll give you two tips here before
27:02we move on. Tip number one is on
27:04reviews. Where there's a lot of value in
27:07reviews, particularly in the scripting
27:09structure and the framework we're going
27:10to go through, is in the like two to
27:12four star reviews. And where there is
27:14value there is that they think the
27:17product's okay, but they have some
27:18reservations. Those reservations are
27:21your objections. So the objections, the
27:23reasons why people wouldn't buy. Why
27:24wouldn't they buy? The service was bad.
27:26they wouldn't buy because they thought
27:28it would be a little bit better at doing
27:30this or whatever the specific mechanism
27:32is in the product, they were like,
27:33"Yeah, it's not very good at that."
27:35Well, number one, it gives you good
27:36feedback on how your product needs to be
27:37better, like improve the product. Number
27:39two, now you know the exact hesitations
27:42and the language of why people are not
27:44buying and so you use that in your
27:45objection handling and your scripts.
27:47Now, if you don't actually fix the
27:49product, this is just deceitful and
27:50you're just conning the market. So like
27:52everything I'm saying here goes with
27:53like make the product good and then also
27:55make the script good. So you can make
27:57the script good by using these
27:58objections. It's obviously unethical if
28:00you don't make the product better as
28:01well. And then the second high effort
28:04thing but is worth doing is on call
28:06recordings I would look for specifically
28:09key terms like I nearly didn't. So take
28:13all of the call recordings transcribe
28:15them. What I would do is I would run
28:17them through Claude or a model that
28:20cleans up the language too. And so we
28:23will always do this on transcripts
28:24rather than just having the raw
28:25transcript where words are like if you
28:26look at the transcript of this video
28:28you're watching right now, it's going to
28:29be all over the place. It's going to say
28:30that I'm saying words that I'm not
28:32saying because of my accent. You want to
28:34clean that up. So you can just run it
28:35through a model and say clean up all the
28:37words, make the sentences make sense.
28:40And then once you do that, you make all
28:42the call recording transcripts
28:44searchable. very very searchable and so
28:46then you can go and uh tell a large
28:48language model hey I want to look for
28:51people who mentioned objections they
28:53will say something like I nearly didn't
28:56or something relevant to why they didn't
28:57purchase go and look for it and you get
28:59a much higher quality output because you
29:02have cleaned up the source data so this
29:04is exactly what you want to be hunting
29:05for now that you have all the data
29:06you've done all the research what are
29:07you actually looking for number one
29:09you're looking for the accommodation
29:11this is what they've changed about their
29:13life to work around on the problem
29:15usually without admitting that they
29:17changed it. This becomes the part of the
29:21problem within the script. By the way,
29:23we have a whole chapter on this. We're
29:24just going to be going through how to
29:26write the script around the problem as
29:27we go back to the script at the start
29:29and we start breaking down every single
29:31section. The next one is the failed
29:32solution. What did they try first? What
29:35did it cost them? And why did they stop
29:37with that solution? This goes into the
29:39objection handling part of the scripts.
29:41The nearly didn't buy. So this is the
29:43last thing standing between them and the
29:46purchase. This goes into the risk
29:49reversal and offer section of the
29:51script. The word this is the noun they
29:55use for the problem. You can you can
29:58expand this further into like talking
29:59about language. But what this really
30:00becomes is the hook. Like we want to
30:03really understand what language, what
30:05words are they using to where in just
30:08one sentence we can say something that's
30:10going to talk to that specific person
30:11and hone directly in on them. And then
30:13the moment, this is the specific trigger
30:16on the week or the month or the day that
30:18they started looking for a solution.
30:20This really goes into the entire script,
30:23but if we want to hone it down, it goes
30:26into the urgency word or sentence of the
30:29script. So why should they buy now? What
30:31is the trigger? How do we problem
30:33agitate on that trigger? Now, the script
30:34writing framework that I'm going to give
30:36you further in on this video, it has
30:38nine core elements or nine core beats or
30:41nine sections. Five of these beats or
30:44five of these sections are here. This is
30:46how you find them. You can't go and just
30:47write a script without first doing the
30:49research to find content on the problem,
30:52the objection, the risk reversal, the
30:55hook, and then urgency and scarcity.
30:58Now, you can go and try write a script,
30:59but good luck doing any of this very
31:01well. Let me give you an example on the
31:03word because this is the one that's
31:04probably the most overlooked of all five
31:06of these, but the most important of the
31:08five cuz this is messaging,
31:09communication, language. Let's say that
31:11you're selling hair thinning. So, you're
31:13selling a hair thinning solution. Now,
31:15what most marketers will do is they'll
31:18just talk to hair thinning. They'll say
31:20like, "Is your hair thinning? Are you
31:21having hair thinning problems? My hair
31:23is thinning?" Any kind of language
31:25that's around those two words. But as
31:27you start to dig into all of your
31:29research and you start to understand
31:30that the language of people that are
31:31dealing with this particular problem,
31:33you actually come to find out that they
31:35never say athenic. They don't like
31:37saying that word. Instead, they'll say
31:39stuff like, "I started to be able to see
31:41my scalp. I started to look down and see
31:43hair in the drain." The language is
31:46materially different. And with that
31:48language, you better resonate with that
31:50particular persona and with that
31:51problem. Another thing you might be
31:53selling bloating. Now, you can say all
31:55day long, do you suffer with bloating?
31:57Do you have bloating all the time? But
31:59it's too broad of a persona call out,
32:03and it's too factual rather than
32:05emotional. And so, instead, we want to
32:07use language like, "I looked 4 months
32:09pregnant by 4 p.m. And this might be
32:12actual language that is getting used in
32:14your reviews." You might sell joint
32:16support. And rather than talking about
32:19joint support or maybe I have pain in my
32:21joints, instead you talk to once again
32:23more emotional language that is the real
32:26language of the consumer dealing with
32:27this problem, which might be stuff like
32:29I struggle to get off the floor without
32:31needing support. Much more viscerally
32:34connected to the actual problem and the
32:36state in which that consumer is in.
32:38Every time you try to use your own
32:40language, your marketer language, the
32:42language that is plastered on the
32:44packaging of your product like joint
32:46support, what you were doing is you are
32:48asking for the consumer to try to
32:49translate that into their own emotions,
32:51their own feelings, their own perception
32:53of what they are dealing with. That's
32:54not what you want to do. You want to
32:55meet them where they are. Okay, what are
32:57they dealing with? Let's speak to that.
32:58Let's not try to speak to something
33:00that's irrelevant. Give you one last
33:01example, then we'll move on. Creatine.
33:03You can say creatine is great for muscle
33:05support, but that requires the consumer
33:06to connect muscle support to them
33:09starting to get pain and aches at 55
33:11years old when they go to they've never
33:12had that before. Right? It's a big
33:14connection to make. You're trying to ask
33:15them to go from that all the way to this
33:17state that they're in. So instead, we
33:19want to skip straight to the state that
33:21they're in, and we want to speak that
33:23language to that person. All right. So
33:25now, let's go and apply that to the
33:27script that we started the video off
33:30with. And we're going to apply each of
33:32these pieces of research. The
33:34accommodation is actually already in
33:36here. It's already done, which is we
33:38already pulled this from either a call
33:41review or actual review on the website,
33:44which is I stopped parting my hair in
33:46the middle because that's where you can
33:48see it thinning. And so this was used
33:50directly for this line. Women lose it at
33:53the part line first. So this was pulled
33:56from here. For the failed solution,
33:58we've got a quote that we pulled out. I
34:00did the rosemary oil thing for four
34:02months. My pillowcase smelled, but
34:04nothing actually happened. You can see
34:05how this is going to be great to work
34:07into this script later on. The nearly
34:09didn't buy. We've pulled out I almost
34:11didn't buy because everything in this
34:12category takes 6 months to actually work
34:15and I've been burned twice before. In
34:17terms of words from the research, we
34:20found that they say shedding and they
34:22say my part. So they talk about the part
34:26in their hair a lot. They don't say hair
34:29loss and they'll never say stuff like
34:30alipcia. So it'll always be shedding or
34:33my part. And then the moment we might
34:35find or pull out a moment where say it
34:38was at my sister's wedding photos. If
34:41you're calling customers, you want to be
34:43asking for the moment as much as
34:45possible. Like what was that inflection
34:46point? When was it that you realized you
34:48needed a change? You needed a solution.
34:50You needed to buy a product in this
34:51category. needed to buy our product
34:53because this becomes really great
34:56material to then use in the copy. So
34:58ultimately, look at all this, right?
35:00This this is the ad. Like the ad is
35:03pretty much almost done here. We just
35:04need to clean it up. We need to format
35:06it correctly. We need to add a few
35:07sections in that we haven't even spoken
35:08about yet. And you pretty much got a
35:10really good ad. None of this was us
35:11writing. Like we haven't even written a
35:13single word yet. This is all just from
35:15pulling research and data out of the
35:17buyer and the consumer. And so this is
35:19why uh people say that the research
35:23portion is the most important biggest
35:25component of writing because if you
35:27don't do all this stuff, if you don't
35:28understand the consumer, if you don't
35:29understand the buyer and what they're
35:30doing, what they're saying, then you'll
35:32never get an ad as good as this. And
35:33this is some like really great material
35:35to start running with. Now, as a quick
35:37example as to why this is so much more
35:39important than you just asking CHBT or
35:42an AI model for all of this data, what
35:45you can do right now, and I've just done
35:46it on my computer to the left, is go and
35:48type into Chacht, "What objections might
35:51buyers have to a hair thinning
35:53supplement?" And the response that
35:55you'll get, cuz I've got it right here,
35:56is will this actually work for me?
35:59Where's the proof? How long will it
36:01take? What if I stop taking it? Could it
36:03make my hair worse first? Are there side
36:05effects? Like this is all just super
36:08generic stuff that you will get back
36:10from any question that you ask a model
36:12because you'll just get the average. You
36:14will not get good research by using an
36:17LLM to go and pull data. You need to
36:19pull data from the categories that we
36:21showed you before in the order that we
36:23showed you before. And that's how you
36:25get a really high quality output that's
36:27going to speak to the consumer. Make
36:28sure that if you are going to use CHBT
36:31or an LLM that you always ask it to
36:33retrieve information. You don't ask it
36:36to go and invent information. So you
36:38never want it coming up with its own
36:40words. You want it going out and just
36:42scraping the internet and pulling quotes
36:44in. And you want it to give you the
36:45hyperlink to the quote because that way
36:47you can get stuff like this if it's
36:48publicly available on the internet and
36:50it's just a research tool rather than a
36:52tool that's making up the copy and the
36:54words for you. Now you might go, Dan, we
36:56don't have time for all of this. like
36:58this is so much work. We need to pump
36:59out 50 ads a week. How are we going to
37:02do 50 ads a week if we're going to have
37:03to do this every time? Well, you batch
37:05it, right? You batch one large section
37:07of res research. You do as much as
37:10possible and you structure it through
37:12the concepting system. Now, if you've
37:13watched our creative strategy video,
37:15which is on the way to 100,000 views
37:17next week. So, I'd strongly recommend
37:19that if you haven't watched that, that's
37:20the next video that you watch from us.
37:22We break down exactly how we walk
37:24through creative strategy. But the idea
37:26here is you want to build concepts. And
37:28a concept is a persona. So who exactly
37:31are we talking to here? What is the
37:33angle? So what is the value proposition?
37:35How are we approaching it? This is the
37:37messaging. And then what is the offer?
37:40What are we actually giving people? When
37:41you do all this research, you want to be
37:44researching and finding out who are all
37:45the personas, who are all the people
37:47that are buying from us, and then what
37:49are all the angles? You want to pull in
37:50quotes, you want to save quotes under
37:52this structure. And what you'll end up
37:53being able to do is hopefully you can
37:55find a couple personas. You can find two
37:57to three different people. If you're a
37:58larger brand, you can probably find more
37:59than that. You want to find three to
38:01four core angles that we could speak to.
38:03And then if you have two different
38:04products, like there's two offers here.
38:06If you have one product, there's one.
38:07And then you can start obviously mixing
38:09matching these where relevant.
38:11Obviously, the angle needs to meet the
38:12persona. You can't give an angle to
38:14someone that's not relevant. But then
38:15you'll have like 30 or like let's say
38:17you'll have, let's be conservative here,
38:19right? Two personas. Let's say three
38:21angles work with each. So you're going
38:22to have six concepts. Now the nice thing
38:25about six concepts is that then
38:27underneath this you can make 10 ads per
38:29concept. So you've got 60 ads. So all
38:32you need is to find a few personas, a
38:34few angles and then you're good to do
38:36quite a lot of volume. How are you
38:37actually getting this volume? If the
38:39persona and the angle in the offer is
38:40the same, you are getting this through
38:42different scripts, right? You can talk
38:43to the same person with the same angle
38:45and have a entirely different script.
38:46Okay? So it can be a very different ad.
38:48You're also creating variations through
38:50hook swaps. So change the hook a few
38:52times and you've got a few new unique
38:54ads which is actually worth doing
38:55because 80% of the audience hits the
38:57hook. So if you change the hook slightly
38:58you'll get more people to watch through.
39:00And then the other is format variation.
39:02So you could do a VSSL animation
39:05claimation ad and then you could go into
39:06a piece of UGC then EGC then founder
39:08story like just switch the format but
39:10keep persona angle research scripting
39:12very similar and you will have
39:14differentiated ads which will reach new
39:15people which will count as diversity in
Where the buyer sits changes the script
39:17the account. The next thing we need to
39:19understand about the buyer is what do
39:21they know and how tired are they of
39:23hearing it. Now this is from Eugene
39:26Schwarz breakthrough advertising. This
39:28is me simplifying down the language.
39:30What this is actually called is the
39:32stages of awareness and over here is the
39:34stages of sophistication within the
39:36market. So what they know what stage of
39:38awareness are they at? Are they unaware?
39:41Which means they don't know that they
39:43even have a problem. An example of this
39:45is that I see no problems with using
39:47this whiteboard, but you might educate
39:49me that there are actually a lot of
39:50issues with using a whiteboard and
39:52instead you should use this other
39:54solution instead, whether it's an iPad
39:55or something digital because there's a
39:57bunch of problems that I don't even know
39:59exist yet. Or I'm problem aware. I know
40:00that there are issues with this
40:02whiteboard. I have to wipe stuff out
40:04every time and then the markers left
40:06behind and so eventually I have to do a
40:07massive clean and so I understand the
40:09problems or at least I'm aware of a
40:10couple of them. Then I could be
40:12solutions aware which is I understand
40:14the problem. I also understand that
40:16there is obvious solutions to this
40:18problem. Okay, I could get a better
40:19whiteboard. I could use a digital
40:21whiteboard instead. We could do this in
40:22a few different ways. There might still
40:24be some solutions that I'm not not aware
40:26of but generally I know solutions exist.
40:28Then there is product aware which is
40:30that I know that this specific solution
40:33that you are selling exists. An example
40:35of that is that I know that an iPad is a
40:36solve for this problem. And then most
40:38aware means that I am all the way
40:40through the funnel. I have looked at the
40:42options. I have looked at iPads. I've
40:44seen what kind of apps I could use to
40:46solve this particular problem for
40:47myself. And I'm pretty close to buying.
40:49The only thing holding me back is a
40:50really strong reason or probably
40:52pricing. And so I'm likely shopping the
40:54market deciding what I'm going to do.
40:56Now dependent on where someone is in the
40:57stages of awareness, the script looks
41:00entirely different. If people don't know
41:03that there is even a problem, we cannot
41:06talk to the problem without first
41:08addressing them at the stages of
41:10awareness that they're at. So we have to
41:11meet people where they at in stages. It
41:13is also the fact that most this is like
41:16a funnel, right? Most people are unaware
41:19or problem aware and then some people
41:21are solution aware and then much less
41:23people are product aware of your product
41:25and then very few people are in market
41:27right now. Now you've seen people try to
41:29ascribe percentages to this and the
41:31percentages you normally see is like 3%
41:34of people are down here, 9% of people
41:36are down here. Then you have like 30% up
41:39here and then obviously the entire
41:41population, well the entire remainder of
41:43the population, sorry, is unaware at the
41:46top. What will also happen when you
41:48market is that your ROI, your return on
41:50investment will go down as you go up
41:53because you are speaking to less warm
41:54audiences. You're going colder and
41:56colder. So, you can go and put an ad in
41:58the market and say like, "Hey, we sell
42:00Nike shoes." And that's amazing because
42:02if you just target people that are
42:03currently most aware or product aware
42:05and they're looking for Nike shoes, they
42:06will buy simply because you have what
42:08they're after and they're educated. But
42:10going and trying to take Nike shoes and
42:11then educate cold audiences on the
42:14product is a very expensive branding
42:15exercise because you have to go all the
42:17way up the stages of awareness and start
42:19selling value propositions, start
42:20objection handling against competitors,
42:22start telling them about problems they
42:24didn't know even existed that you solve.
42:25And so the skill required to go up in
42:27the stages of awareness increases a lot.
42:30It becomes much harder. It becomes very
42:32very hard. There's really not many
42:34people in the world like there'd be I'm
42:36going to argue they'd probably be in the
42:37tens of thousands at a maximum people
42:39that can create phenomenal unaware ads.
42:41Very very rare skill. It's very hard to
42:43do. And you can almost think about your
42:45progression as a script writer or
42:47copywriter as progressing up in your
42:50ability to write scripts at the stages
42:52of awareness scale. Then we have the
42:53layers of sophistication. Stage one
42:56means that you're speaking to a product
42:59and you're first to market. So the
43:02claims that you're making, it's the
43:03first claims that have ever been made.
43:05An example of this is let's say you were
43:09the first to GLP1s and you were saying
43:12that GLP1s help with fat loss and they
43:16can help you lose x amount of weight in
43:184 weeks. Now, if you're the first person
43:20to ever make the claim, if you're the
43:22first person to ever say that, and
43:23realistically in stages of awareness,
43:25we'd actually have to go back past JLP
43:27ones, and we'd have to go to the first
43:29weight loss solution ever, ever made,
43:31right? If we go all the way back like 60
43:33years, first weight loss ads, they would
43:35have been stage one. The reason why
43:36stage one is so advantageous and the
43:39methodology and the way that you script
43:40changes as you go to earlier stages is
43:42because you're first to market. No one's
43:44heard the claim before, and so people
43:45believe you. It's very easy to convince
43:46people on something new, right? But then
43:49as we move to stage two, this is where
43:51the claim already exists in the market.
43:54So people have been making this claim
43:55and so with that people trust it less
43:58that we've heard this before. I've
43:59bought these weight loss products and
44:01these weight loss tablets and they don't
44:02actually work. And so why do I trust
44:04this brand? Because I tr I trusted these
44:06other brands and it didn't work. So what
44:07happens at stage two? Claims increase.
44:12They enlarge. So rather than claiming
44:14that this will help you lose weight,
44:16suddenly the claims go from this will
44:18help you lose weight to this will help
44:20you shred 40 lbs in 7 days while still
44:24eating whatever you want. So the claims
44:26become crazy and the reason for that is
44:29that people stop converting as well
44:30because they're used to the claims. So
44:32everyone has to become like more verbose
44:34in what they're saying, which is where
44:35compliance gets pretty sketchy. Stage
44:38three, the market becomes tired of all
44:40these claims. They've been burned at
44:41stage one. We've gone through stage one.
44:43We've gone to stage two. Claims have
44:44gone ridiculous. Everyone's like, "This
44:46stuff doesn't work." Like this guy is
44:47saying, "I can make money online. I've
44:49gone through four courses before and
44:50like this clearly isn't true." This is
44:52the stage in where people start to
44:54introduce unique mechanisms. And so this
44:57and I'll use the like make money online
44:59option is that rather than just making a
45:02claim, hey, you can make money online by
45:04the course, it becomes you've tried a
45:07bunch of stuff. You've tried A, you've
45:09tried B, you've tried C. And all of
45:11these were from gurus making false
45:12claims. But this isn't anything that
45:14what we're doing. Instead, we're doing
45:16the Tik Tok ad method, which is
45:19completely new and unfounded. No one's
45:21even touched this. This is a digital
45:22gold mine. You want to pivot into this
45:24completely new mechanism because that is
45:26what's going to get you there. And so
45:27what they're introducing there is like
45:29clear uniqueness in the market through a
45:31mechanism that no one's heard of before.
45:33And so this effectively revitalizes
45:35hope. It's like, oh, we've been told
45:37this would work. Then people got
45:38ridiculous with their claims. But okay,
45:40this seems to be differentiated. Then we
45:42move into stage four. Everybody now has
45:45a mechanism. So what happens? The
45:47mechanism claim then goes and
45:49enlargements. Just like from stage one
45:51to stage two where the claims got
45:52bigger. Now the mechanisms get bigger.
45:54The mechanisms get crazier. And then
45:56stage five is the mechanism exhausts.
45:59And now the market has become used to
46:02the mechanism. And so instead, where
46:04does messaging pivot? It pivots to you
46:07selling transformation and who the buyer
46:10becomes. And so rather than now talking
46:13to some unique mechanism that's going to
46:14make you money online that you've never
46:16heard of before, now all the messaging
46:19switches to emotion and it goes, imagine
46:21the life you can live. Imagine how
46:22things will change. Imagine that you
46:24don't have to get up worried. Like all
46:26of this kind of language starts to
46:28become very prevalent because we've
46:30exhausted mechanisms. We've exhausted
46:32claims. They don't work anymore in this
46:34market. Everyone's used to it. And so,
46:35we have to really tie into emotion. Now,
46:37it's important to know in your
46:39particular industry, in your niche,
46:40where you're from, what stage of
46:42sophistication are you in? Just look at
46:43your competitors. You can identify this
46:45pretty quickly. Now, the cheat code is
46:47that ads at higher stages of
46:49sophistication are better at. And so, I
46:51don't even really care if the market is
46:53in stage one, which not a lot of markets
46:55are, but let's say the market is in
46:56stage one. Good example of this actually
46:58would be AI. So AI is probably in stage
47:04two, right? Like claims are pretty big.
47:07There's a lot of claims in the market
47:08that all these AI rapper softwares can
47:11do a lot of stuff. There are some unique
47:13mechanisms getting introduced, but
47:15generally speaking, I'd say we're still
47:16quite low on the stages of
47:17sophistication and people aren't
47:19exhausted yet with AI. People are still
47:21hyped. They still think like this is
47:23this is something that is going to
47:25revolutionize at least their work and
47:28whatever you tangibly apply it to
47:30through the desire that you speak to and
47:32you use AI as a unique mechanism. But
47:34ads that are up here are always better,
47:35right? Like even if like AI right now is
47:37in stage one, you will have a better ad
47:39that will do better talking to AI if you
47:42talk to what the buyer can become
47:44through AI and if you have some kind of
47:46unique mechanism within the AI frame. If
47:49you can do that, it's much better ad
47:50than just making claims. Now, you can
47:52make claims with AI and you can get away
47:53with it. People are getting away with it
47:54right now. Like, you just make a claim
47:55that AI can do some stuff. You'll sell
47:57some courses, you'll sell some software,
47:59you'll sell whatever it is that you're
48:00selling, but you'll sell a lot better if
48:01you go up here. Before you write every
48:03ad, identify, circle, who are you
48:05talking to? What stage of awareness are
48:07we talking to? What stage of
48:08sophistication are we speaking to?
48:10Because also, although the whole market
48:11will sit in one stage of sophistication,
48:13the reality is is that there is a bell
48:15curve of people sitting across these
48:16stages. as an example for AI, I would be
48:19very high up in the stages of awareness.
48:21I'm very skeptical of the topic. Like
48:24I'd say that I've I was an early adopter
48:26and so I've gone through the bell curve
48:27faster and so to speak to me, you
48:28wouldn't be able to speak to me at all
48:30or sell me through these stages. You'd
48:31have to go way up on the stages of
48:33awareness to actually convert me. And I
48:35would probably sit on product solution
48:38to product aware on AI products and AI
48:41solutions. And so if you wanted to talk
48:43to me, you would have to select here and
48:46here. Now, you might want to talk to me
48:48in some ads and then talk to other
48:49people in other ads. That's how you open
48:50up your total addressable market. You
48:52get more scalability in the account. You
48:53get more scale in the business.
48:54Ultimately, the more people you can talk
48:56to, the better. And so, you might do
48:57some ads like that. And then, you're
48:59going to do some ads at problem aare on
49:01stage two to three. And then, you're
49:02going to do more ads on unaware stage
49:05five. And you mix and match. And that
49:07will obviously change the language,
49:08change the ad, change who you're talking
49:10to, and ultimately change who you reach
49:12on the platforms in terms of targeting.
49:14A phrase that Dan Kennedy would use is
49:16you want message to market match. And so
49:21whatever your messaging is within the
49:23ad, it needs to meet the market that
49:26you're speaking to. So you need to
49:27identify who is the market that you're
49:29speaking to so you can start crafting
49:31the message. Awareness and stage of
49:33sophistication is a property of the
49:35whole ad rather than a unit uh that sits
49:38within the script alone. And so I have
49:40seen before a video will get written by
49:43an in-house copywriter as a problem
49:45aware ad because the copywriter went and
49:48put the brief together. Then that will
49:49go into the creative team and they will
49:51create a static that gets built at the
49:54product aware level because the designer
49:56just pulled in a shot of the product
49:57rather than actually being across what
49:59stage of awareness we're talking to
50:00here. Then the primary text will get
50:03written as solution aware because
50:05somebody in the team or the agency just
50:06went and quickly put the copy together
50:08but didn't actually think about what
50:10stage of awareness are we in right here.
50:11Meaning that nobody in that chain really
50:13did anything wrong. It was just that no
50:15one clearly stated and labeled and said
50:17this ad is at this stages of awareness.
50:20Does everyone understand this? All of
50:22the production line has to be congruent.
50:24So what ends up happening is this ad
50:25doesn't work because the buyer is
50:26hitting three different starting points
50:28in terms of stage of awareness. the
50:30targeting doesn't know who to go after
50:31and the messaging is just really messy.
50:34Let me give you stages of sophistication
50:37examples for this core script that we're
50:40going through. Stage one would be you
50:42saying this is a supplement for your
50:44hair. Stage two would be you saying this
50:47is the strongest hair supplement on the
50:49market. So you've increased the claim.
50:50Stage three would be you saying it's not
50:54about the hair, it's about the follicle.
50:56And DHT is what's shrinking it. So we've
50:59introduced a unique mechanism. We use
51:02pelito at the dose that the studies
51:05actually use, not the dose that everyone
51:06else is using. So we've got the unique
51:08mechanism, but we've ramped up the claim
51:10on the unique mechanism, which is that
51:12yeah, everyone's using this mechanism,
51:13everyone's using this ingredient, but
51:14not at the dose that it should be based
51:17on the clinical studies. And then we go
51:18all the way to stage five, which is
51:20leaning into emotion and what the buyer
51:21is going to become, which is the women
51:23who keep it are the ones who started
51:26before they could even see it. And so
51:28we're going to be integrating some of
51:29this kind of language, some of these
51:31kind of quotes into this script as we
51:33continue to iterate on it. What about
51:34stages of awareness? How does this tie
51:36into the script that we're working on?
51:38An example of unaware would be the
51:40photos you don't like of yourself are
51:42usually taken from behind and there's a
51:44reason for that. So they don't even know
51:46that they're thinning. They don't even
51:47know it's a problem, but we're going
51:49photos from behind, you don't like them.
51:50Here's why. Here's the reason. If we go
51:52to problem aare, we're saying if you've
51:54started parting it on the side, this is
51:56for you. So, we're speaking to the
51:59problem, but we're not doing a persona
52:01call out. We're actually speaking and
52:03agitating on the problem that they have.
52:04Solution aware. Most hair supplement
52:06doses use pelito, by the way. That's the
52:10ingredient at a fifth of what the
52:12studies used. So, they know the solution
52:14exists. They know about the unique
52:16mechanism, which is the ingredient, but
52:17now we're objection handling against
52:18other solutions and why ours is better.
52:20Then product and most aware kind of the
52:23same thing in terms of messaging. It's
52:25becomes very similar. What actually
52:26starts to differentiate these two stages
52:28is the ad type more than anything.
52:30Messaging in product-most aware would be
52:32the 90day pack is back and it's the last
52:35run at this price. Okay. So like they're
52:37very very product aware. They're very
52:38low down in the stages of awareness and
52:39we're just trying to convert them. Now
52:41we understand the stages of awareness.
52:43We understand the layers of
52:44sophistication and we still technically
52:47haven't written a single word yet on
52:49this script. And that is on purpose
52:51because we need to understand these
52:53things. We need to start selecting,
52:54okay, what are we going to what is all
52:55the research? Who are we talking to?
52:56What layer of sophistication is this
52:58going to be? 90% of the work is done
53:00before we even put the pen down. And
53:01once we get to the scripting stage, it's
53:03going to be pretty quick. Now, a bit of
Nothing outsells a better offer
53:04an important caveat to throw into this,
53:07which is that thing that'll ultimately
53:08beat everything is the offer. And so, if
53:10we start ranking a list of importance,
53:13number one is the offer. Then it is the
53:16market that you take that offer to and
53:17speak to. Then it is the unique
53:19mechanism. Then it is the proof and the
53:22credibility in which you can sit the
53:24brand. And then there's everything else
53:26you've ever focused on within scripting.
53:28The reason why I say this and put this
53:30in this video is because you can go and
53:32become the best copywriter script writer
53:34in the world, but ultimately if you do
53:35have a bad offer, people just will not
53:37buy from you. And the subset of the
53:39offer to be clear is and we we have a
53:42one maybe one and a half hour video on
53:43offers in e-commerce. So I would highly
53:46recommend you watch that video. But to
53:48break this down really quickly, the
53:49offer is going to be the product and
53:51it's going to be the value perception.
53:52That is really the two core components
53:55of what an offer is and why this is so
53:56important. What do I mean? If the
53:57product sucks, if you just have a really
53:59bad product, good luck. Now, you can be
54:01good enough at marketing to sell bad
54:03product. People do it all the time. Like
54:04literally all the time. The issue is no
54:06one will ever repeat buy. And the only
54:07reality is that as you scale, CAC will
54:09continue to go up no matter how good you
54:11are at marketing. And if you do not have
54:13repeat purchasing and if you're not
54:14building brand over a long time horizon,
54:16you are just capitalizing on a
54:17short-term arbitrage opportunity that is
54:19going to shrink and you're gonna have to
54:20move on to the next thing and just
54:21continue scamming people if the
54:22product's not good. So the product has
54:24to be good. Step one. Step two,
54:26consumers have to see some kind of value
54:27perception here. Now, you can write
54:29scripts good enough to increase value
54:31perception, but one of the easiest ways
54:32to do that is to just reo the offer. And
54:35so like can we go on a quarterly bundle
54:38but then add in five gifts that they get
54:40and then we can write our script around
54:42why those gifts are so valuable. Like if
54:45you make the offer better everything
54:46else will become a lot easier. And if
54:48you have a really bad offer and a really
54:49bad product you will find it very
54:51difficult no matter how good you become
54:53at script writing and copywriting and
54:54talking to the buyer and the consumer
54:56psychology. It doesn't matter doesn't
54:57matter if the offer is bad and the offer
55:00is used in a lot of the scripting as
55:02well. And so we will be limited in our
55:04ability to copyright and script if the
55:06offer isn't good. Let me tell you the
55:07elements of an offer that's important
55:08when it comes to scripting. It's the
55:10thing, the terms, the reversal, the
55:12reason for now and the effort. So the
55:14thing is what do I actually get in my
55:16own words? So like what are we selling
55:17them? The terms is what does it cost me
55:20framed against them? The reversal is
55:22what happens if it doesn't work? How do
55:25we risk reverse? And if that's not in
55:26the offer, then obviously we can't risk
55:28reverse in the script. We can't say that
55:30they can get their money back in seven
55:31days if it doesn't work. If they can't
55:32get their money back in seven days and
55:34it doesn't work, right? So the offer is
55:35reliant for a lot of these tactics that
55:37we can use in the script. The reason for
55:38buying now like why should they buy this
55:41week rather than in 2 months time? Once
55:43again, this is really contingent on the
55:45offer. So is there some kind of urgency
55:47or scarcity on the offer? We framing the
55:49product as something that is required
55:50now rather than later. Offer becomes
55:52important here. And then the last is the
55:54effort. So what do I have to do and how
55:57long does it take for me to get this to
56:00work? And so that is also once again
56:02contingent on the offer because there is
56:04stuff that you can do with bundles or
56:05changing uh the product slightly or
56:07changing the offering so that you can
56:10decrease effort and increase perceived
56:12likelihood of outcome. I wouldn't mind
56:14getting a little bit tactical on how you
56:16can actually script around pricing. So
56:18some pricing tactics that we might even
56:20put into this script later on. Number
56:22one is that you can anchor against an
56:23alternative. So an example of a bad
56:26script. What people will do here is they
56:28will say it was $89, now it is $69. A
56:32better rewrite of that would be that you
56:34can say one appointment with a hair
56:37specialist doctor will cost you $200 and
56:39they're just going to tell you to take
56:41this product. Okay? So you're reframing
56:42as what's the alternative? You can go to
56:44a doctor to try to fix your hair
56:45thinning or you can just buy this which
56:47they're going to tell you to buy anyway.
56:48Number two is you can reduce to the
56:50ridiculous. And so this is where you'll
56:52reduce to like a daily rate that can be
56:55compared to a coffee. So a bad script
56:57would be it's just $69 for a 90-day
57:00supply. A rewrite a good version of that
57:02script just spend 73 cents per day,
57:05which is less than the coffee that
57:07you're drinking while you read this or
57:09watch this right now. And so you're
57:10reframing down to a day by day or a dose
57:13by dose. Number three is you want to
57:15price the problem rather than pricing
57:18the product. So a bad version of this
57:21script would be it's only $68. The
57:25rewrite would be you've spent more than
57:28this on two other solutions and they
57:31didn't even work for you or like what is
57:33the price of the problem? If you don't
57:35get your interest rates down on your
57:37loan, then what's the price of that?
57:39Like for the average person with a home
57:41loan, it's $500,000 2%. That's going to
57:43cost you $50,000 a year if you don't fix
57:46this problem. And we can solve it for
57:48you for $400. Last tactic is you can
57:52make the effort the price. So rather
57:54than saying something like free shipping
57:56on orders over $50 or whatever your
57:58price frame is going to be, rewrite it,
58:00scrap it. Instead, frame against how
58:02loweffort this is going to be. And so if
58:04it is taking creatine and like creatine
58:07powder often people can't get into a
58:09habit because creatine powder is
58:10terrible to take unless you put it in
58:12like a protein shake and mix it in.
58:13Instead you say it's one gummy every
58:16morning. You'll forget you're even doing
58:17it because it's just a part of
58:19breakfast. And so you substantiate price
58:21through the decrease in effort. And then
58:23quick tactical rewrite on guarantees.
58:25Classic guarantee that people will put
58:27in scripts is we have a 30-day money
58:29back guarantee. So if you don't like it,
58:31you can get a refund. pretty apt rewrite
58:33for this particular script which we'll
58:35include later. Take it for 90 days. If
58:38your part hasn't changed, send us the
58:40empty tubs and we'll refund all three.
58:42What does this do better than this?
58:44Well, like so much. Almost every word is
58:46better. But if we're to framework it up,
58:48number one, it is very specific.
58:51Everybody has a 30-day money back
58:52guarantee. If you can get much more
58:54specific with like what specifically
58:56we're going to guarantee, it's going to
58:57cut through and uniquely differentiate.
58:59Number two is that it is slightly
59:02uncomfortable. A guarantee that costs
59:05the seller nothing really doesn't prove
59:07anything. So a 30-day money back
59:09guarantee to most people is like ah if
59:10they're doing that they must not be like
59:12losing much money. But if we're like if
59:13we increase the stakes we're like no no
59:16we're not just going to refund you.
59:17We're going to refund you 3 months worth
59:19and we will pay for you to send us the
59:22tubs. By increasing the stakes it
59:25increases the confidence and what you're
59:26saying is actually true. And so when I
59:28say slightly uncomfortable, it doesn't
59:29make the consumer uncomfortable. Like me
59:31as the person watching that ad, I go,
59:33"That's amazing." It should make you
59:35feel slightly uncomfortable because with
59:37you making this claim, you're like, "Oh,
59:38that's a that's a little bit of a big
59:40claim. That's not just an easy 30-day
59:41money back guarantee. Like, we're we're
59:43really putting ourselves behind this."
59:44And because of that, that's actually
59:45what's going to make it work. Number
59:46three is that it's directly matched to
59:49the mechanisms timeline. So, we expect
59:53this ingredient and this product to work
59:54over a 90-day period. So why would we
59:56guarantee on a 30-day, right? We
59:57guarantee on a 90. Reinforces the
59:59mechanism, reinforces our confidence in
1:00:01the fact that it takes 90 days,
1:00:02reinforces any studies that we show that
1:00:04might also be similar to this. And then
1:00:06number four is the most important thing
1:00:08in meta advertising, which is the
1:00:10messaging. So it's reinforcing the
1:00:13unique mechanism of 90 days. It's
1:00:15reinforcing the language here that we're
1:00:17talking about the hair part. We are also
1:00:20reinforcing that if you actually just
1:00:23use the product and you empty out the
1:00:25tubs, that is what will make it work.
1:00:27And that's why we will only refund if
1:00:30you use it. Before we move to section
1:00:32two of this video and we move away from
1:00:35the buyer, a common objection I'll get,
1:00:37particularly when saying the offer is
1:00:38really, really important when we're
1:00:40framing up and scripting the ad is that
1:00:42I'll get I'm just the creative
1:00:44strategist. I'm the the copywriter. I
1:00:46can't change the offer. that's a
1:00:48business direction move and it's three
1:00:50levels above me which is half true but
1:00:52it's also half not true and that's the
1:00:54half that I would actually be worrying
1:00:56about. I wouldn't worry about the stuff
1:00:57that you can't control. Sure you can't
1:00:59control changing the price and you
1:01:01shouldn't really be changing the price
1:01:02as the copyriter or the creative
1:01:03strategist or the agency. Like that
1:01:05should be determined by the highest
1:01:06uplevel people within the business that
1:01:08understand the price elasticity and
1:01:09where we want to sit within the market.
1:01:10Really what you want to do on the offer
1:01:12is identify things that the business is
1:01:13already doing or would be very low risk
1:01:15and easily implementable and then just
1:01:18use that better within the messaging and
1:01:19the language of the ads. If you think
1:01:21back to the stuff that I put up before,
1:01:23four of five were things that the
1:01:25business was already doing, but they
1:01:26just never said free returns isn't a
1:01:29pricing decision, right? Most people do
1:01:31free returns anyway. It's just how are
1:01:33we going to package this up and present
1:01:34it within the messaging rather than
1:01:36saying free returns putting it into the
1:01:39primary text or putting into the script.
1:01:41We're going to say the exact same thing,
1:01:43but we're going to reframe it around
1:01:45we're going to refund the first 90 days,
1:01:46but you got to send the stuff back to us
1:01:48and prove that the tubs are empty and
1:01:50prove that it actually didn't work cuz
1:01:51we're so confident it will work. The
1:01:5390-day pack, right? So, we're putting
1:01:55that guarantee on the 90-day. The offer
1:01:57would need to change to someone actually
1:01:59buying 90 days worth. And so the 90-day
1:02:02pack probably already exists. Everyone
1:02:03in the company would be probably happy
1:02:04to just put a three-pack bundle on the
1:02:06website, even hide it, put it on a
1:02:08custom landing page. Like that isn't a
1:02:09big offer change at all. But now it's
1:02:11congruent with the messaging and what we
1:02:12want to do here. The reason for why they
1:02:14should buy right now, the urgency, the
1:02:16scarcity in the offer. Well, that's
1:02:18probably built into the mechanism of the
1:02:19product, right? Which is that like if
1:02:21you're losing your hair, you should buy
1:02:22it as soon as possible because you can
1:02:24never get your hair back. Like you can't
1:02:25reverse thinning. You can only stop it.
1:02:27And so that wasn't a now it seems like a
1:02:29change to the offer because we're
1:02:30increasing urgency and scarcity, but
1:02:32we're not. So you can really change the
1:02:33perception of the offer without actually
1:02:36materially changing anything about
1:02:38pricing or structure on the website or
1:02:39the product. An offer isn't a discount.
1:02:42It isn't a bundle. It isn't a free
1:02:44shipping threshold. An offer is a
1:02:46reframe from the consumer's perspective
1:02:49of the value that they're getting. So we
1:02:51have covered the buyer, we've covered
1:02:53the market, and we have covered offers.
1:02:56and we still haven't written a single
1:02:58sentence. So, I want to start writing. I
1:03:00want to start fixing this script. So,
1:03:02we're going to go into section two of
1:03:04the video. And we're going to start with
1:03:05the highest yield mechanical edit that
1:03:08you can make on this script. All right.
1:03:10So, let's start with specificity within
1:03:12the arguments that we're going to make.
1:03:14I want to start off with pulling a lot
1:03:16of lessons from Hopkins. A lot of this
1:03:18is directly from his work around
1:03:20specificity. So, we want to be specific
1:03:22in whatever we talk about, whatever we
1:03:24script, whatever copy we write. The
1:03:26latter of what the specificity looks
1:03:28like is we want to start off with
1:03:29numbers. We want to be using measured
1:03:32numbers rather than just random
1:03:34statements. Now most people should know
1:03:35this. If you don't know that use a
1:03:37number like it's much more powerful
1:03:38saying 98% of people get clearer skin
1:03:41than saying most people get clearer
1:03:43skin. Okay? So using a number is good. A
1:03:45named third party is the second. Number
1:03:48three is specificity in a very specific
1:03:52physical detail. Number four is
1:03:54specificity in a time. For example, it
1:03:57will take 87 days to for you to start
1:04:00saying results rather than just saying
1:04:01it'll take some time. And then you want
1:04:04to use proper nouns. A little bit on
1:04:06this adjectives. Anyone can use an
1:04:08adjective. Any competitor can use any
1:04:09adjective. And that's why it's not very
1:04:11good. Adjectives are the writer's
1:04:14opinion or the ad creator's opinion
1:04:16whereas specifics are evidence. And so
1:04:18what we're doing here is building
1:04:19evidence rather than just making
1:04:22subjective claims or subjective
1:04:24opinions. I'll give you two examples.
1:04:26Example number one, our serum leaves
1:04:28skin looking healthier. Probably heard
1:04:30that a thousand times. Instead, it's
1:04:330.05%
1:04:35retinol and the first tube is dose low
1:04:37on purpose. What we're also doing there
1:04:39is creating a curiosity gap that we'll
1:04:40then solve by the end of the ad. But
1:04:42this is obviously much better
1:04:43specificity. Another example, a shorter
1:04:45example is rather than saying fast
1:04:46absorbing, we say it's dry in 40 seconds
1:04:49and we actually timed it. Much more
1:04:51specific. There's proofing built in at
1:04:53the end here as well, which makes it a
1:04:54much better script. Oglev says that
1:04:57research will always be adjectives. I'll
1:05:00give you an example. You can say luxury
1:05:02craftsmanship you can feel. Now, the
1:05:05issue with this is you're sitting
1:05:06outside of the manufacturing process.
1:05:08You're sitting outside of the brand and
1:05:09you're trying to come up with
1:05:10descriptive language. Okay? It's really
1:05:13luxury. You can really feel it. Like
1:05:15you're trying to convince people through
1:05:16adjectives. Instead, one simple fact
1:05:19about the manufacturing line if you just
1:05:21went in and looked at how they made
1:05:22stuff is you could instead say one
1:05:24person stitches each pair start to
1:05:26finish. It takes her 4 hours. Now
1:05:29suddenly you're like, well, 4 hours to
1:05:31stitch this and it's all stitched start
1:05:34to finish. It must like we know it's
1:05:36luxury then and we know that like we
1:05:38must be able to feel it. We don't even
1:05:39need the emotive language. We know the
1:05:41stakes. Hopkins wrote this in 1923
1:05:44and it's and it couldn't be more true
1:05:47than it is today, which is platitudes
1:05:49and generalities roll off the human
1:05:51understanding like water from a duck.
1:05:52They leave no impression whatsoever. To
1:05:55say best in the world, lowest prices is
1:05:57at best to simply claim the expected.
1:05:59This is what most of the scripts that
1:06:01you read and the ads that you watch are
1:06:03doing. Premium ingredients, superior
1:06:05quality, unmatched results. Every one of
1:06:08those is a word that your competitor can
1:06:10also just use whenever they want, which
1:06:12means it carries no information. It
1:06:14gives no reason for people to buy the
1:06:16product, which means that the buyer and
1:06:18the consumer will just delete it from
1:06:20their memory from the script before
1:06:22you've even finished saying it cuz it's
1:06:24meaningless. It holds no weight. If you
1:06:25remember at the start, this is what all
1:06:27these claims were. Vegan, cruelty-free,
1:06:29made right here in Australia. These hold
1:06:32no weight. They're meaningless. they
1:06:34don't even need to be here because they
1:06:35get the consumer no closer to
1:06:37purchasing. Specificity also translates
1:06:40into urgency messaging. This is
1:06:42something that Albert talks about which
1:06:44is that you don't just want urgency. You
1:06:46want honest urgency because honest
1:06:49urgency creates specificity which is
1:06:51much more powerful than just saying
1:06:52stuff. For example, a weak example of
1:06:54urgency would be you saying limited time
1:06:56only. Don't miss out. Weak meaningless
1:06:59would never do it. Instead, if you
1:07:01rewrite that to something honest, let's
1:07:02say you're a creative agency. Let's
1:07:04change industries for a second. You
1:07:06could say, "We make 400 ads a month.
1:07:08October's already gone. Our next batch
1:07:10ships on the 14th of November. You need
1:07:13to get in before the end of this month
1:07:15to be able to be involved in that
1:07:16batch." That's real. It's real scarcity
1:07:18with a real number, with a real date.
1:07:19It's not manufactured. And people can
1:07:20feel that. And it also carries with it
1:07:22specificity. There's this really good
1:07:24story about Hopkins and it's when he
1:07:26went to the Schlitz brewery in 1907
1:07:30looking for a claim that he could put
1:07:32within the marketing and he watched them
1:07:33sterilize the empty bottles with live
1:07:35steam and asked why nobody had ever
1:07:38mentioned that they do that. The answer
1:07:39was that every brewer did it. He ran it
1:07:42anyway because no one had it in the
1:07:43messaging and Schlitz climbed from fifth
1:07:45in the market to the very top of it.
1:07:47There are a couple good lessons and
1:07:48questions you should be asking off the
1:07:50back of that. Three questions I'd ask is
1:07:52what does your factory do that you
1:07:54assume is boring? Can probably be used
1:07:56in messaging. What did you reject during
1:07:58the formulation process? There's a story
1:08:00there. There's something that you can
1:08:01weave into ad messaging. And what
1:08:03constraint did the product impose on you
1:08:06that you've never mentioned before?
1:08:07There's usually a bunch of constraints
1:08:08all over the place and you could
1:08:10probably use them in the messaging and
1:08:12the reasoning as to why someone should
1:08:13buy and how you're uniquely
1:08:15differentiated. An example of this is
1:08:17that you could say that we have the best
1:08:19magnesium on the market. It's going to
1:08:20soothe your muscles. It's going to make
1:08:22you feel way better than the other
1:08:23magnesium. Or we can go ask these
1:08:25questions and then dig into a unique
1:08:27mechanism and what separates us, which
1:08:29is that we could say uh most magnesium
1:08:32is magnesium oxide. It passes straight
1:08:35through you and it's the easiest to
1:08:37manufacture, which is why all of the
1:08:39factories produce it. But ours is
1:08:42magnesium glycinate, which is what your
1:08:44body actually absorbs, but it's much
1:08:47harder to produce. We had to jump over
1:08:48hurdle after hurdle. We have to do XY Z
1:08:51in the factory. But it actually works
1:08:54and that's why we did all this stuff and
1:08:55that's why we put in all this effort.
1:08:57Important thing to understand here is
1:08:58that you can take a process which is in
1:09:00the factory and you can turn it into a
1:09:02unique mechanism and that's really
1:09:04powerful. Now a common push back that
1:09:06I'll get on the specificity section here
1:09:08is well we can't be specific because
1:09:10that puts us at compliancy risk. Okay.
1:09:13So like we can't say that it will do XY
1:09:16Z with this specificity because we can't
1:09:18back the claim. You can still be
1:09:20specific without making a claim. Okay,
1:09:22you just have to be more careful and you
1:09:24have to uh guide the narrative a little
1:09:26bit better. So you might say that you
1:09:29might do a time duration like a 90day
1:09:31rather than talking about a very
1:09:33specific time component in which it will
1:09:35fix. All right. So what is the script
The nine part script framework
1:09:37structure? What is the framework? There
1:09:39are nine core sections, nine core beats
1:09:41that I mentioned before. Number one is
1:09:44the hook. Number two is the problem.
1:09:48Number three is the promise.
1:09:51Number four is the mechanism.
1:09:55Number five is the objection. Number six
1:09:59is the proof. Number seven is the offer.
1:10:03Number eight is the risk reversal. And
1:10:07number nine is the call to action. This
1:10:10is how you should be scripting all of
1:10:12your ads. This is the exact framework.
1:10:15Let's go through what each one does. So
1:10:16the hook buys the attention at the
1:10:18start. So this isn't going to sell
1:10:19anyone, but it's going to capture the
1:10:21right people. It's important because if
1:10:22people don't like the hook, they scroll
1:10:24past and they don't watch the app. So we
1:10:25all know the importance of a hook. The
1:10:27problem is important because we're
1:10:29problem agitating and we're naming the
1:10:31consequence that they've already
1:10:33accommodated or that they already have.
1:10:35This is for context from Eugene Schwarz.
1:10:39Number three is the promise. This states
1:10:41what they get in their terms. The
1:10:43mechanism gives them a reason to trust
1:10:46or believe the promise. We then move
1:10:49into objection handling which is uh
1:10:51talking about all the other solutions
1:10:52that they have tried in the past. We
1:10:54then move into proof. So we're
1:10:56substantiating the claims on the offer.
1:10:59We actually present the product. Then
1:11:01what is the product? What is the offer?
1:11:03We then risk reverse to make the offer
1:11:05look a lot better and be more
1:11:06convincing. And then we have a call to
1:11:08action. Let's dig into the problem. When
1:11:12we're scripting out the problem section
1:11:13of the script, we want the symptom and
1:11:17we want the consequence. We always want
1:11:20to be agitating the consequence, not the
1:11:24symptom. A symptom is what the body or
1:11:26the day is doing. But the consequence is
1:11:28what the buyer has already had to change
1:11:30about their life to accommodate the
1:11:32symptom. And the consequence is what the
1:11:34buyer can't unsee or forget about once
1:11:37you've mentioned it and brought it to
1:11:39light, said it out loud. The symptom
1:11:41they likely already know about. You also
1:11:43don't have to invent the symptom. We
1:11:45actually called this something else at
1:11:47the start, which is that we called this
1:11:49the accommodation. Let me give you an
1:11:51example and then we'll actually pull
1:11:53this in and we'll start rewriting some
1:11:54of the script. Weak would be saying uh
1:11:56bloating can be uncomfortable and
1:11:58frustrating. The rewrite is you've
1:12:00started planning what you wear around
1:12:02which days are bad. Now, why does this
1:12:04work so much better? Well, it's because
1:12:05the weak version describes the state
1:12:08that the buyer already knows that
1:12:09they're in. So, it buys nothing. But the
1:12:11rewrite describes the accommodation that
1:12:15they have made in their personal life
1:12:17that they've never publicly admitted.
1:12:19And so it's directly calling out a
1:12:22persona without needing to directly
1:12:23state them or call them out. And it's
1:12:25going to stop their scroll and actually
1:12:26get them interested. So here's the
1:12:27rewrite. And I actually made a mistake
1:12:29before, which is that the accommodation
1:12:31is not the symptom. The accommodation is
1:12:32the consequence. And so you're
1:12:34accommodating your life in some capacity
1:12:36due to the consequence of the symptom.
1:12:39Just for clarity, that was messed up.
1:12:41That's where the arrow should go.
1:12:42Currently, this is actually the best
1:12:44part of the script. And we're rewriting
1:12:46the best part of the script, but this
1:12:47actually isn't that bad. If you're
1:12:48finding more hair in the shower drain,
1:12:50you're not imagining it. And then
1:12:51arguably, this is also proper agitating
1:12:53a little bit. Women lose it at the part
1:12:55line first, usually about 18 months
1:12:57before anybody notices. Now, what we've
1:12:58rewritten this to is you've stopped
1:13:01parting it in the middle. You didn't
1:13:02decide to do that. You just started
1:13:04doing it. Now, why does this sell
1:13:06harder? It sells harder because the
1:13:09shower drain is a symptom. So, this
1:13:11script right here is talking to
1:13:14symptoms. Number two, the shower drain
1:13:16is owned by anyone and so your
1:13:20competitors can write this as well. And
1:13:22you would argue that the category
1:13:24already leans pretty hard into it. The
1:13:26difference between the shower drain and
1:13:28parting your hair is that parting your
1:13:30hair is a consequence, an accommodation
1:13:33for the symptom. And so we can agitate
1:13:36on consequences. We can't really agitate
1:13:39on symptoms. Like us saying, "Oh,
1:13:41there's shower in your drain. Sorry,
1:13:43there's hair in your drain. Ah, no one
1:13:46cares about there being hair in their
1:13:48drain. As long as it goes down and it
1:13:49doesn't cause a bass and etc. No one
1:13:51really cares. What do they care about?
1:13:53They care that the hair is falling off
1:13:54their head. Like that is the that is the
1:13:56consequence of that symptom. Why this
1:13:59works even better is that the target
1:14:02demographic probably hasn't heard this
1:14:03before in an ad. She hasn't said it out
1:14:06loud, but it's a direct problem that is
1:14:08she has actually dealt with. Now, where
1:14:10this can get even more powerful, in my
1:14:12opinion, this type of script and this
1:14:13type of frame is if you change from
1:14:16first to second to third person. And so,
1:14:19you can change this to first person and
1:14:20put it into a piece of UGC, EGC, or a
1:14:23creator content or a VSSL, even even an
1:14:27animation VSSL would be good. And you
1:14:29instead switch it to I stopped parting
1:14:31my hair in the middle. I didn't decide
1:14:33to do it. I just had to start doing it.
1:14:36Right? that will be a little bit more
1:14:37personal and it'll just be another angle
1:14:39and a variation that you can test. It
1:14:40might outperform this second third
1:14:42person framing. So you want the problem
1:14:44part of the script to last about 10 to
1:14:4715 seconds. Any longer than that and
1:14:49we're just agitating on consequences for
1:14:52way too long. Now I have seen formats in
1:14:54which you can drag this out. A good
1:14:56example of this is like claimation AI
1:14:59animation VSSL ads. They will problem
1:15:01agitate for a long time. I've se I've
1:15:03seen really good high performing VSSLs
1:15:05probably agitate for like 2 minutes not
1:15:07needed like you can do them do them as
1:15:09variations put them in the account I've
1:15:11seen some of them hold like half a mill
1:15:12million dollars in total ad spend but
1:15:14you don't need to do it for your average
1:15:16script okay every script doesn't need 3
1:15:18minutes of problem agitating give it a
1:15:20shot but generally 10 to 15 seconds
1:15:22there is a way that you can really fail
1:15:25on problem agitating and problem
1:15:27scripting and that's where the agitation
1:15:31starts to read as complaining. It'll
1:15:34happen whenever you go and stack a bunch
1:15:36of symptoms instead of escalating
1:15:39towards a consequence. And the tell on
1:15:41whether you're doing this or not is
1:15:42whether you can swap any of the lines
1:15:45with any other line and it won't
1:15:48actually change the argument. Meaning
1:15:50that if the order doesn't matter, you've
1:15:53written a list rather than escalating
1:15:56the viewer or the prospect towards
1:15:59something. You can enter into a problem
1:16:01script with really like three core entry
1:16:04pathways. One is you enter with the
1:16:07accommodation. Number two is you enter
1:16:10with the moment. Number three is you
1:16:13enter with a failed solution. Just worth
1:16:16noting that this puts you into the
1:16:18solution aware stages of awareness,
1:16:21which is totally fine. You can have tons
1:16:23of ads in the solution aware stage of
1:16:25awareness. Just important to note that's
1:16:26then who you're speaking to. You lock
1:16:28yourself in. What do these actually
1:16:29sound like? Accommodation is what we
1:16:31just did here. You've stopped parting it
1:16:33in the middle, right? We're talking to a
1:16:35consequence, an accommodation. The
1:16:37moment is what I said before when I said
1:16:39it was a photo from the wedding, but
1:16:41from behind. So, we're talking about the
1:16:43moment in which someone realized they
1:16:45started feeling uncomfortable with their
1:16:46hair thinning. We speak to the moment or
1:16:48we speak to a failed solution, which is
1:16:50that you did the rosemary oil thing for
1:16:524 months, did nothing, just made your
1:16:54pillowcase smell, and nothing really
1:16:55happened. Right? That's what we're
1:16:56talking about the failed solution as the
1:16:59opening of the problem agitating. People
1:17:02often think that failed solutions only
1:17:04land in objection handling because we
1:17:06want to objection handle everything else
1:17:07that they've done. But you can agitate
1:17:09on failed solutions. Right now, an
1:17:11objection that I'll get here on this
1:17:13part of the script writing is that our
1:17:15brand doesn't want to be negative.
1:17:16Right? Our brand is aspirational. Our
1:17:18brand is looking up. We don't want to
1:17:21problem agitate on your hair parting.
1:17:23Right? That's fine. You can give them
1:17:25aspiration and you can keep the same
1:17:27level of accuracy because they're not in
1:17:29conflict. Nothing on this board is
1:17:32necessarily negative. You've stopped
1:17:33parting in the middle, right, which is
1:17:35what we used. It's not an insult. It's
1:17:38an observation. And the reason it works
1:17:40is that it's true when nobody has said
1:17:42it. What brand teams or yourself
1:17:44actually probably objecting to is pity.
1:17:48You don't want there to be pity within
1:17:49the brand's messaging. Pity is what you
1:17:51get when you stack a bunch of symptoms
1:17:53and you describe someone as a sufferer.
1:17:55So you're framing them into being a
1:17:58sufferer. Now you can take problem
1:17:59agitating too far and that is where you
1:18:02start to frame someone as a sufferer.
1:18:04And that's what happens really when you
1:18:05extend the problem agitating part of a
1:18:07creative out to 2 3 4 5 minutes is that
1:18:10you are really starting to lean into
1:18:12this kind of messaging and totally fair
1:18:15that you think that that would be an
1:18:17objection to the brand. The difference
1:18:19here is that we're naming just one thing
1:18:21and we're letting the consumer recognize
1:18:22it in themsel. The rule I would give is
1:18:25that you always want to frame against an
1:18:27accommodation, never the affliction. And
1:18:29that should generally allow you to pass
1:18:30through brand reviews and stay more on
1:18:33brand. There's a few things to be
1:18:34careful of when you are going and you're
1:18:36writing out the problem part of the
1:18:37script. Number one is you generally want
1:18:41to argue to a degree at a category level
1:18:45rather than a product level. At this
1:18:46point in the script, you haven't
1:18:48introduced the unique mechanism yet. So,
1:18:50we're not really trying to talk about
1:18:51your product. In fact, we're really
1:18:53trying not to introduce the product at
1:18:54all. And instead, we want to talk about
1:18:55the category at large. Reason being is
1:18:57that you can't dismiss an entire
1:18:59category as like marketing hype. You
1:19:02might be able to with AI and stuff like
1:19:04that, but generally speaking, like you
1:19:06can't say the entire industry of
1:19:08preventing hair loss is completely a
1:19:11lie, right? There's a little bit of
1:19:12authority automatically built into the
1:19:14category level. And so you want to move
1:19:15up to the category and then home down
1:19:17into the product as you move through the
1:19:18script. If you do this too, you're not
1:19:20asking them to believe anything about
1:19:21you yet. You're not really asking them
1:19:23for belief until you get all the way
1:19:25down here towards the end of the ad. The
1:19:27next thing is that you always want to
1:19:28problem agitate on one person, not two.
1:19:31This is the single biggest predictor of
1:19:33really whether the problem agitating
1:19:34part of an ad will work well. You can't
1:19:36problem agitate everyone. You can't
1:19:38problem agitate multiple people. You
1:19:39have to problem agitate one single
1:19:41person. And then the last thing is do
1:19:43not resolve the problem in the problem
1:19:46part of the ad. The whole point in this
1:19:48part of the ad is to create discomfort.
1:19:51It's to be uncomfortable. You don't want
1:19:53to resolve it straight away. You want to
1:19:55sit them in the discomfort and then you
1:19:57want to move into the other stages. So
1:19:58what you can actually use from this
1:20:00right now latest script that you've
1:20:02written is take the problem section out
1:20:04of the script and ask whether it names a
1:20:06symptom or an accommodation. If it's an
1:20:09accommodation, aka a consequence, you're
1:20:11on the right track. If it's a symptom,
1:20:12which most people use, the fix is going
1:20:15back to the start of the video, doing
1:20:18research, and finding out what are some
1:20:20accommodations, what are some
1:20:21consequences of the core problem, and
1:20:24then pull that into your script. So now
1:20:26the prospect recognizes themsself in the
1:20:28ad. Now we need to tell them what are
1:20:30they actually going to get and what is
1:20:32the promise of delivery here? How are we
1:20:34going to solve? And so that's where we
1:20:36move into the promise and the mechanism.
1:20:40So we want to answer what does she get?
1:20:42The woman that we're talking to in this
1:20:44particular ad, the target demographic,
1:20:45what is she actually going to get? Most
1:20:48scripts that people write never actually
1:20:50answer that question in a single
1:20:51sentence. Instead, what you will often
1:20:53do is you'll describe a problem. You'll
1:20:56then explain the mechanism. You'll list
1:20:58a bunch of proof, and then you'll have a
1:20:59call to action, and you'll ask for the
1:21:01sale. But then the buyer in this case
1:21:03the person that we're trying to talk to
1:21:05is left to work out what the actual
1:21:06outcome is for herself from the context
1:21:09of the little amount of information that
1:21:10you've provided. So what are the failure
1:21:12modes of promise mechanism? Well number
1:21:15one that there's no promise at all.
1:21:17People will often go problem straight
1:21:18into mechanism but they won't have the
1:21:20promise section. This is really common
1:21:22in like technically minded brands. So
1:21:24brands that sell a very like technical
1:21:27solution. It's a really common shape in
1:21:29supplements as well. Second failure mode
1:21:31is five promises. People make way too
1:21:33many promises and so they all lose their
1:21:35value. An example of this is the vegan
1:21:37cruelty-free made in Australia, right?
1:21:40Just a bunch of promises that are
1:21:41meaningless. Promise stated as a
1:21:43feature. This is actually kind of
1:21:46common. For example, people would
1:21:50sometimes say that this part of the
1:21:52script with six clinically studied
1:21:54ingredients, they're saying that's a
1:21:56promise. Not a promise at all. It's just
1:21:58a a feature. It's an input. it's not
1:22:00what we want to be talking about here.
1:22:02And then a promise bigger than the
1:22:03proof. We actually dive into this in a
1:22:04lot more detail in probably another 30
1:22:06to 40 minutes in the video. So I'll
1:22:08leave that there. So with our original
1:22:09script, we don't have the promise,
1:22:11right? This is one of the issues with it
1:22:13is we go straight from the problem into
1:22:15the mechanism. So let's add a line.
1:22:18We're going to add the line into here.
1:22:20Here's the promise we're going to add.
1:22:21This is about keeping what you've still
1:22:22got, not getting back what's gone. And
1:22:24to my understanding of hair loss, that
1:22:26actually is a really good compliant
1:22:28claim, which is that I don't really know
1:22:30of any solutions other than surgery that
1:22:31allow you to increase the density of
1:22:33hair. You can just stop it going away.
1:22:36You can stop it getting worse. And so
1:22:38that's what we're saying here. And it's
1:22:40truthful if they know anything about the
1:22:42topic, which they should because they're
1:22:43dealing with this problem. So this is a
1:22:45great way in which we can implement a
1:22:47promise that is talking to them in
1:22:49between the problem and the mechanism.
1:22:50This also effectively uses the Ben Svena
1:22:54rule which is that a smaller promise
1:22:58that you can prove will outsell a larger
1:23:00promise that you can't prove every
1:23:02single time. So we can prove this. We
1:23:05can't prove something more extreme. So
1:23:06we shouldn't say something more extreme.
1:23:08So what people will commonly do is they
1:23:10will only have two of these three
1:23:12elements but the three elements all work
1:23:14together to push someone through the
1:23:16cell. So the feature is what it is. The
1:23:19promise is what you get and the
1:23:22mechanism is how you get it. Aka the
1:23:25thing that produces the promise.
1:23:27Features alone sell to an already
1:23:29convinced audience which when you're
1:23:31trying to push to cold audiences and
1:23:33scale cold targeting that's no one. So a
1:23:35feature by itself is selling to
1:23:36absolutely no one. The promise also
1:23:39really won't sell people by itself
1:23:41because anyone can make a promise. The
1:23:43whole category is probably making
1:23:44promises and dependent on the stage of
1:23:45sophistication, it's probably not going
1:23:47to work in isolation. Although you need
1:23:49it as a bridging mechanism and as a way
1:23:50to complete the story so that then when
1:23:52you introduce the mechanism it makes the
1:23:54promise believable and it differentiates
1:23:57you inside of the one sentence. So you
1:23:59can promise mechanism feature all very
1:24:01quickly and you get a script that
1:24:03convinces someone and pulls through and
1:24:05gives them a reason to buy. A good way
1:24:06to think about this is that you're
1:24:09saying the feature which means the
1:24:11promise which is why the mechanism and
1:24:14I'll give you an example. So saw pelmet
1:24:17meadow. So this is a ingredient 320 mg
1:24:21that's the feature then the promise. So
1:24:23you can ask yourself which means you
1:24:25stop losing hair at the part which is
1:24:28why DHT is what shrinks the follicle
1:24:31every cycle. Pelito blocks the DHT
1:24:34enzyme. So we're listing what the
1:24:36feature is. We're then listing the
1:24:38promise. So like what does it actually
1:24:39mean? And this is why the promise is
1:24:41important because people skip the
1:24:42promise because it's like anyone can
1:24:43make a promise. But the promise to an
1:24:45unaware or cold audience explains like
1:24:47what does this actually mean for them?
1:24:49We can explain the features, the
1:24:50mechanism, the jargon. What does it
1:24:52mean? Well, it means that you won't lose
1:24:54your hair. Why won't I lose my hair?
1:24:55Well, because there's this unique
1:24:56mechanism that you didn't know about,
1:24:58and this product actually fixes it. So,
1:24:59the next thing is a promise always has
1:25:01to be followed by a mechanism. An
1:25:03example of this is that a weak script
1:25:05would say it has as much caffeine as an
1:25:07energy drink, but you don't get the
1:25:08crash. Why don't you get the crash?
1:25:09There's no unique mechanism that
1:25:11explains the why or gives the consumer a
1:25:14reason to believe this is different. And
1:25:15so instead, you would rewrite it to
1:25:17caffeine gives you the alertness and the
1:25:19jitters in the same dose, but eltheanine
1:25:22cancels the jitters out. So you no
1:25:23longer feel the crack. And so you
1:25:25introduce that unique mechanism, which
1:25:26in this case is elanine. In the case of
1:25:28supplements, it's pretty much always
1:25:29just the ingredient. When you list a
1:25:32feature and it has no mechanism, you
1:25:34need to either go and find a real
1:25:35mechanism to be able to put in there or
1:25:38you need to switch the feature out. If
1:25:39the feature isn't paired with the
1:25:40mechanism, there's no point in even
1:25:41putting it in. Or if you cannot find the
1:25:44feature with a unique mechanism in your
1:25:46entire product and all of your
1:25:47advertising, then you need to just
1:25:48switch it out for proof. And so this is
1:25:50very commonly done at the lower down in
1:25:53the stages of sophistication, which is
1:25:55that you will just promise and proof,
1:25:57promise and proof. So you're like, we
1:25:58can do this for you because look at our
1:26:00results. But you never actually
1:26:02introduce any kind of unique mechanism.
1:26:04It's not going to work as well as this,
1:26:05but it's your alternative. Now, the
1:26:07order in which you present these two is
1:26:08really important. Some people, and you
1:26:10see this very commonly in scripts,
1:26:12probably now that I've told you this, 30
1:26:14to 40% of ads that you watch now on your
1:26:16feed, you'll notice that people make
1:26:17this mistake, which is that they
1:26:18introduce the mechanism before they
1:26:20introduce the promise. Example of this
1:26:22is, and this is a real ad, they say
1:26:24lowers grein and increases leptin, which
1:26:26makes you less hungry. Now, the issue
1:26:28with structuring in this way is that the
1:26:31retention curve falls as people go
1:26:33through the ad. And if you're opening at
1:26:35the front of the ad with technical
1:26:37jargon language that people don't
1:26:39understand, you'll just lose a bunch of
1:26:40people and they won't even understand
1:26:42what it means and they won't even get to
1:26:43the promise. And so you want to
1:26:45introduce the promise because everyone
1:26:46knows what the promise is. It's going to
1:26:48hit the whole TAM and then you move into
1:26:50the unique mechanism which also then
1:26:52makes sense cuz it's clarified by the
1:26:54promise. So how you would rewrite this
1:26:55is you stop thinking about food at 11:00
1:26:58a.m. because the ketones suppress ghrein
1:27:00which is the hunger hormone. So suddenly
1:27:03you stop thinking about food at 11:00
1:27:04a.m. We're actually problem agitating on
1:27:06something that they're feeling and then
1:27:07we're moving into the unique mechanism
1:27:09and explaining it. Always present the
1:27:11promise then the mechanism. And if you
1:27:14do not have a mechanism, find a
1:27:16different feature or value proposition
1:27:18that has one. And if you still can't do
1:27:20that, switch it all out for proof. Now
1:27:22the objection we'll get here is, well,
1:27:24my product doesn't have a mechanism
1:27:26because it's a t-shirt or it's clothes.
1:27:28But there's still a bunch of unique
1:27:29mechanisms that you can talk to there,
1:27:31right? It has a fabric which could be
1:27:33unique. It has a construction process.
1:27:35It has a supplier. It has likely some
1:27:37kind of wash test that is done during
1:27:39the supply process. There's a person who
1:27:40cuts the t-shirt out. A mechanism is
1:27:43just the reason that the feature
1:27:45produces the promise. Every physical
1:27:47product still has one because somebody
1:27:49made a decision and that decision has a
1:27:51consequence that you can go and name.
1:27:53Marino wool in a t-shirt is an argument.
1:27:55The fiber is crimped so it traps air so
1:27:57it holds odor in the fiber rather than
1:27:59on your skin when you're working out.
1:28:01There's no chemistry in it. There's no
1:28:02ingredient technically that we're using
1:28:04like we would in supplements, but
1:28:06there's still so many unique mechanisms
1:28:07that you can find. Another really
1:28:09important disclaimer here on this part
1:28:10of the script is you don't want to name
1:28:12the product before the un before the
1:28:15mechanism is introduced and understood
1:28:17by the consumer. An example of this is
1:28:19that if you sell electrolytes, right?
1:28:21You don't want to give away that you
1:28:23sell electrolytes right at the start and
1:28:25that's what the product is because then
1:28:27you just fall into the sea of every
1:28:29other electrolyte provider and then why
1:28:31don't you just go to the cheapest option
1:28:32cuz they're all just selling salt and a
1:28:34little bit of magnesium, right? So
1:28:36instead, when you're at this part in the
1:28:37script, you want to introduce some kind
1:28:39of mechanism that differentiates your
1:28:42electrolytes from everyone else in some
1:28:44kind of way. Now, once again, your
1:28:45electrolytes could be the exact same as
1:28:47everyone else, but you look at the
1:28:48manufacturing process. You look at
1:28:50something that's in the supply chain and
1:28:52you can pull on that and then make an
1:28:53argument for why it's better. Even if
1:28:55it's just the flavor, like you can speak
1:28:57to the fact that you spent 6 months in
1:28:58the factory doing this, that, this, and
1:29:00then discovered this process, which
1:29:01allowed for the flavor of the
1:29:02electrolytes to be substantially better.
1:29:04Like, whatever the mechanism is, you
1:29:05need to lean into the mechanism and then
1:29:07you need to introduce the product later
1:29:10down. What I also don't like is that
1:29:11sometimes people use a contradiction and
1:29:14they think that a contradiction is a
1:29:15mechanism, which it isn't. So, an
1:29:17example of a contradiction would be
1:29:19saying that this caffeine gum gives you
1:29:22as much energy as a coffee, but you
1:29:23don't get the crash. Now, you look at
1:29:25that and you go, "Oh, that's like that's
1:29:26a good line. We should probably run
1:29:28that." But the issue is you're not
1:29:29actually introducing any kind of
1:29:30mechanism there. You're just in
1:29:32introducing a contradiction. You're
1:29:33trying to open a curiosity gap, but we
1:29:35don't have any way to substantiate it at
1:29:37this part in the script. And so you
1:29:39either need to in introduce the
1:29:40mechanism here, you need to move that
1:29:42and make it the hook instead or you need
1:29:44to remove it entirely and think about a
1:29:46rewrite. A little side note, all of this
1:29:48also applies into the design of static
1:29:50ads. So when you're putting static ads
1:29:52together and you're trying to get
1:29:53something that's a little bit more top
1:29:54of funnel, it's effectively the exact
1:29:56same process is we want to think about
1:29:57where are the where's the eyes going
1:29:59first. That's going to be the hook. Then
1:30:01we want to move people into some kind of
1:30:02problem agitation. Now that could just
1:30:04be in the imagery. And then we need a
1:30:06promise, a mechanism. And then we need
1:30:08to ideally have some kind of objection
1:30:10proof offer. If we don't, this stuff
1:30:12then all goes on the landing page
1:30:13because we don't have enough room to
1:30:15work with in just one static ad. And we
1:30:17keep all of this in the static. Now,
1:30:18we've talked about the problem promise
1:30:20mechanism, but we skipped the hook at
1:30:22the start. So, let's dive into the hook.
1:30:25First thing is the visual element. So,
1:30:26right out of the gate, you can choose
1:30:28two different formats. You can go like
1:30:30lowfi native or you can go hi-fi clearly
1:30:32an ad. That's really the two
1:30:34distinctions that I'd make here. In
1:30:35bucket A, we have hero. We have polished
1:30:38up hero shots. We have like your logo is
1:30:41centered in the middle. You've got a
1:30:42tagline. You've got something that's
1:30:43obviously an ad, very professional. On
1:30:45B, we have an example of like it opens
1:30:47with a screenshot. We've got notes to
1:30:49self. We've got loi talking cam. So, we
1:30:52all intuitively know what this is. This
1:30:53looks native to the platform. This is
1:30:55something you would actually potentially
1:30:56post on organic. This does not look
1:30:58native. This looks like an ad. Generally
1:31:00speaking, we would opt to put majority
1:31:03of your focus over here. This has a
1:31:05role. It creates some kind of branding
1:31:08effect where people will associate
1:31:10aspiration to the brand. This is like
1:31:12particularly important in fashion. You
1:31:14still need your photo shoots that go up
1:31:17as ads. However, if you're trying to
1:31:19really cut through and get performance,
1:31:22performance normally comes out of bucket
1:31:23B and then bucket A kind of helps it by
1:31:26substantiating value and making the
1:31:27brand look better. The idea of the hook
1:31:30is to pre-qualify the consumer before
1:31:33they go through the ad as opposed to
1:31:35trying to hook and capture everyone's
1:31:37attention. Really critical. Also really
1:31:38critical in the optimization of the
1:31:40campaigns. The campaigns will optimize
1:31:41towards the people that are actually
1:31:43watching the ad. Even if you're
1:31:44optimizing for the purchase objective,
1:31:45they're going to go people watch this
1:31:47ad, this type of person. Let us serve
1:31:49more to those people. An example of a
1:31:52weak headline, a weak piece of copy on
1:31:54the hook, or even just a weak piece of
1:31:56primary text would be introducing the
1:31:59new summer collection. Now, I know a lot
1:32:01of like high-end aspirational fashion
1:32:02brands, you have no other choice. Like,
1:32:04this is what you have to do. This is the
1:32:05messaging of the brand. This is the
1:32:06positioning. You can't really go outside
1:32:08of the box here. But if you can, and you
1:32:10have the luxury too, then you can rework
1:32:13this entire front end of the ad. You can
1:32:16rewrite too. I ordered this dress in
1:32:18three sizes because I had no idea which
1:32:20one I was. Opens up a curiosity gap.
1:32:22Actually fills native to the platform.
1:32:24Probably shot on lowfi talking cam. This
1:32:26is a substantially better hook. Now, we
1:32:28want would want to like risk reverse out
1:32:29of this by talking about how they don't
1:32:31actually need to buy three sizes and how
1:32:32there's a size guide because this would
1:32:34obviously just lead to people buying a
1:32:35bunch of sizes and returning. So, we
1:32:37don't want to encourage this behavior,
1:32:38but it's an incredible hook to be able
1:32:41to get people listening and watching
1:32:43through. Hellbert came up with this idea
1:32:45back in the 80s. It's like this is
1:32:46nothing new for digital and social. What
1:32:49they used to look at this in in terms of
1:32:51pile A and pile B is that pile A is
1:32:54everything that's obviously advertising
1:32:57when you get letters in the mail. So you
1:32:59can look at the letter and you just
1:33:00immediately know it's advertising and so
1:33:01you put it into pile A. And then pile B
1:33:04is everything that appears to be a
1:33:06personal letter. And so this is where
1:33:08this concept comes from which is you get
1:33:09a bunch of letters and you quickly sort
1:33:10into two piles and one you probably
1:33:12never look at and throw in the bin and
1:33:13the other one you'll work through. you
1:33:15want to make sure you land in the one
1:33:17that people actually work through on and
1:33:18actually open and read. And so it's the
1:33:20exact same concept in a hook on a video
1:33:22ad. Now, these concepts that we're
1:33:23talking about here in terms of hooks,
1:33:25this applies not only into the hook of
1:33:27the script of a video ad, but it applies
1:33:29into the hook on the headline of the
1:33:31Facebook ad. It applies into the hook of
1:33:33the primary text and it applies into the
1:33:36hook of the landing page if we're
1:33:38driving to some kind of listical, some
1:33:40kind of advvertorial or long form
1:33:42preander. you really ultimately have a
1:33:44bunch of hooks that are all getting
1:33:46presented to the consumer at the exact
1:33:47same time. And we want to make sure
1:33:49there is congruency in the argument.
1:33:50What you'll see very commonly is the
1:33:52first frame of the ad speaks towards
1:33:55luxury, but then the spoken word over
1:33:58the ad has cheap language in it. Then
1:34:00the overlay or maybe the primary text
1:34:03has sale messaging and then the primary
1:34:06headline down the bottom is talking to
1:34:08science or some kind of science backing.
1:34:10And so there's immediately a disconnect
1:34:12between all of these things. And you
1:34:13could argue, oh, it's creating a
1:34:14curiosity gap, but we don't want them to
1:34:16conflict each other. We want them to
1:34:18make one clear claim out of the gates
1:34:19that gets people to start watching. An
1:34:21example of a bad headline would be, and
1:34:23once again, this is bad hook, bad
1:34:25headline, bad primary text, bad top of a
1:34:27avitorial landing page, introducing
1:34:29Nourish Plus. Remember, this is the
1:34:32product that we have over here in the
1:34:33script that we're working on. Stronger
1:34:35version would be why hair thins at the
1:34:37part line first. Now, this obviously
1:34:40immediately encapsulates the persona
1:34:41that we want to talk to because if your
1:34:43hair is parting, you're going to keep
1:34:44listening. The core objection to having
1:34:46a hook that feels native to the platform
1:34:48that fits in feeds and that actually
1:34:50gets your target demographic to continue
1:34:52watching. Brand teams will often go,
1:34:54we'll never get this signed off. We
1:34:55can't go and launch like influence UGC
1:34:58or EGC or anything that's lower than
1:35:01what we're currently running. And that's
1:35:02kind of fair enough, but I wouldn't
1:35:04think about the difference between pile
1:35:06A and pile B in terms of fidelity. Like
1:35:10the actual resolution of the content is
1:35:13not what makes it feel native. You could
1:35:14take the pile A, which is the stuff that
1:35:17is obviously an ad. And you could just
1:35:18make this a little bit lower quality and
1:35:20it will still be seen as an ad. So what
1:35:22makes it look like an ad? It's the
1:35:24marketing language. And so you want to
1:35:26move away from heavy marketing language
1:35:29within the hook and you want to move
1:35:30towards more native language that feels
1:35:33like you're not about to get sold to. So
1:35:34this is less of a visual thing, although
1:35:36it is definitely a visual thing. Like
1:35:38changing the visuals to some native
1:35:40format on the platform does work
1:35:41phenomenally well. Like if you can hide
1:35:43in plain sight, it's going to work. But
1:35:45if you can't do that, I would more so be
1:35:47thinking about the marketing language
1:35:48than just the quality and the format.
1:35:50Now, I would go deeper on the hook, but
1:35:52we already have a 1-hour video on how to
1:35:54write and script good hooks in Facebook
1:35:57ads. So, I recommend going to that
1:35:58video. I just search up hook strategy,
1:36:00blue sense digital. We also have our 2
1:36:02and 1/ half hour creative strategy video
1:36:04where we also spend about 25 minutes on
1:36:06this topic. So, there's a lot of
1:36:07pre-existing content if you want to go
1:36:09deeper on hooks, but that is the core
1:36:11premise on how to script and write that
Most ads die at the bridge
1:36:13portion of the ad. Now, the section that
1:36:15isn't listed here that I want to quickly
1:36:17touch on is these transitions. So as you
1:36:19move from the hook into the body and
1:36:21from the body into the offer, these are
1:36:25bridges. And people will often write all
1:36:27of these separate sections in isolation
1:36:29and not think about how they bridge into
1:36:31each other. And what that ends up
1:36:32causing is this retention decay. So if
1:36:35we have retention in seconds on the y-
1:36:38axis and then we have the amount of
1:36:39people watching on the x- axis, this is
1:36:42what a normal retention curve will look
1:36:44like. If you have a bad bridge, what
1:36:46will happen is you'll have everyone at
1:36:48the hook and then it will fall like that
1:36:50and then as you move from proof to
1:36:52offer, it'll do that again. So, you'll
1:36:55end up losing a lot of people cuz it's
1:36:58very obvious that you're either moving
1:37:00into a sale or the content just isn't
1:37:01good. Cuz at the end of the day, a video
1:37:03ad is just a piece of content. And if
1:37:05people are watching it and suddenly
1:37:06there's a disconnect and they're like,
1:37:07"I'm going to scroll." They're going to
1:37:09scroll and you're going to lose them. A
1:37:10good way to really sum bridges up and to
1:37:13be thinking through them is that the
1:37:15whole objective of the first line in
1:37:17your script is to get the user to watch
1:37:20or read the second line in the script.
1:37:23And the whole objective of the second
1:37:24line in the script is to get the user to
1:37:27watch and listen to the third line in
1:37:29the script. That's the entire discipline
1:37:31here. And if the hook suddenly h is
1:37:34disconnected in some way from the
1:37:36problem or if the objection and proof is
1:37:39somehow disconnected from when the offer
1:37:40and then the product gets introduced,
1:37:42there will be a large drop off in
1:37:44retention. Now just thinking tactically
1:37:46for a second, how do people make this
1:37:47mistake? Like how do you not do this?
1:37:49Well, the easy way that people make this
1:37:52mistake is they make a bunch of hooks
1:37:53and then they put them onto the front of
1:37:55the ad and they don't think about how
1:37:57all of these 20 hooks that they made are
1:37:59going to flow into the second line of
1:38:01the ad. And so what ends up happening is
1:38:03you have a bunch of hooks. There might
1:38:04be good hooks in isolation. You look at
1:38:06them and you go, that's good. And then
1:38:08you see it stitched onto the second
1:38:10sentence, which becomes the problem
1:38:12agitation, and you go, that's a that
1:38:14makes no sense. Like why did you stitch
1:38:16that hook onto that body? And that's
1:38:17where you get this massive retention
1:38:19fall off because there's this
1:38:20discontinuity down the bottom here. How
1:38:23people people often make the mistake on
1:38:25the second bridge that occurs. And this
1:38:27bridge can actually be like anywhere
1:38:29here. It's just really when you go from
1:38:32the consumer not knowing about the
1:38:34product to knowing about the product. So
1:38:36it's the moment in which the product is
1:38:37introduced. this bridge is also messed
1:38:39up a lot of the times because people
1:38:40will just go through all of this good
1:38:42scripting a good ad and then they'll go
1:38:44and that's why the Nourish Plus is your
1:38:47best solution and they'll just introduce
1:38:49the ad almost like a TV advertisement
1:38:51and you're like what you were just
1:38:53telling me about hair loss and educating
1:38:55me about these chemicals and then just
1:38:57bang suddenly your product like you need
1:38:59to kind of ease into the product getting
1:39:01introduced and there's ways to do this
1:39:03and like you could visually introduce
1:39:05the product without talking about it yet
1:39:07and then you can actually mention the
1:39:08product a few lines later. Like there's
1:39:10a lot of good ways in which you can
1:39:13bridge in without substantially like
1:39:15shocking the user that like, oh, this is
1:39:16an ad I'm getting sold to right now. I
1:39:18would argue this script that we're
1:39:20working through and we're going to have
1:39:21a final version of this script by the
1:39:23end of the video. Um, I would argue this
1:39:25script does a pretty average job on the
1:39:27bridge, right? So, women lose it at the
1:39:30partline first, usually about 18 months
1:39:31before anybody else notices, which is
1:39:33why we made Nourish Plus. And I bet
1:39:36B-roll of Nourish Plus is going to
1:39:37appear in the video. As that said, I
1:39:40think that this could be smoothed out
1:39:41quite a bit. Now, trying to smooth this
1:39:43out in the existing script is actually
1:39:45very difficult to do. There's not an
1:39:47easy edit or an easy rewrite of one line
1:39:49here that's going to fix it. This whole
1:39:51second half of the script really needs
1:39:53an entire rework to where we can go and
1:39:55introduce the product way later down
1:39:57where it really should be introduced,
1:39:59which is in the offer stage or even
1:40:01sometimes you can push all the way to
1:40:03the CTA. So attempting a rewrite hair,
1:40:05let's say we remove line three and we go
1:40:08from women lose it at the part line
1:40:09usually about 18 months before anybody
1:40:11else notices. The fix isn't a better
1:40:14shampoo. It's getting the follicle to
1:40:17stop shrinking. Three things that do
1:40:18that and the first is the reason most
1:40:21people fail. And then we go into the
1:40:23three reasons and then we introduce the
1:40:25product later on. What this will
1:40:27immediately do other than it being
1:40:28better scripting is that it will hold
1:40:30users through. And then for the call to
1:40:32action bridge when you're introducing
1:40:33the product, a weak example is so head
1:40:36to the site and grab yours. But a
1:40:38rewrite and how you can introduce the
1:40:41product slower is you can buy those
1:40:44separately and people do. So we're
1:40:46talking about three different
1:40:47ingredients or three different products
1:40:48there or you can take them all in one
1:40:50capsule. Here's what's in it. And so
1:40:53we're introducing the product subtly.
1:40:55The product is probably going to get
1:40:56introduced in some capacity in the
1:40:58visual. Um but we're not calling out the
1:41:00name of it. We're not calling out the
1:41:01brand. We're not going this is the
1:41:02solution. So, the important thing to
1:41:04understand about bridging through the ad
1:41:06is that nothing will make you scroll
1:41:08past an ad faster than watching like a
1:41:10storytime video or something that's very
1:41:12storytelling based and then 5 seconds in
1:41:16suddenly obviously becomes an ad, right?
1:41:19What you don't want is product awareness
1:41:22to go from zero to 100 immediately. We
1:41:25need to smooth it in because in an
1:41:27organic feeling piece of content, how
1:41:29people will normally talk and walk
1:41:31through organic content is they'll go
1:41:34random thought, small complaint,
1:41:36personal story, and then maybe they'll
1:41:38mention the product. That's how people
1:41:40normally communicate. And so that is how
1:41:42you need to communicate through the
1:41:44creative so it doesn't abundantly feel
1:41:46like an ad. People typically don't go
1:41:49random thought story, this is the
1:41:51product, please buy. Okay, there needs
1:41:53it needs to be smoothed out. And you see
1:41:55this in all really good creative. So the
1:41:57next section of the video, we're going
1:41:59to dive into the objection portion of
1:42:01the script. Now, this is really
1:42:03underlying beliefs. And an exercise that
1:42:05I would recommend is that you sit down,
1:42:08you grab a pen and paper or you grab a
1:42:10word document and you start to walk
1:42:12through what beliefs does my customer
1:42:15have to have for them to buy? What
1:42:18beliefs are true? Now in objection
1:42:20handling beliefs are often actually very
1:42:22similar. People think that objections
1:42:24are individualized to your particular
1:42:26business. Like the reason why your
1:42:27customers don't buy is very different
1:42:28from why these guys customers don't buy.
1:42:30There is a bit of nuance for sure.
1:42:32Generally we can categorize it into six
1:42:34core objections. Number one is this
1:42:37isn't for me. Number two this won't
1:42:39work. Number three it might work but it
1:42:42won't work for me. It's not worth it.
1:42:44What if I'm wrong and then I'll do it
1:42:46later? Now, how do you fix all of these
1:42:49objections in your script? Because they
1:42:52all have a very easy fix. This isn't for
1:42:54me. We want the language to be persona
1:42:58specific. This is why you are generally
1:43:00better off talking to a specific person
1:43:03rather than a very large wide audience
1:43:05because if you talk to a specific
1:43:07person, they know it's for them because
1:43:09you're speaking to the exact profile
1:43:11that they are. This won't work for me.
1:43:13You need mechanism which is already
1:43:15built into this scripting structure
1:43:17which is great and you need proof. It
1:43:20might work but not for me. This is where
1:43:23you need testimonial or evidence of
1:43:27proof for this specific persona. So
1:43:30rather than having generalized
1:43:31mechanisms and proof, you need proof
1:43:33that is specific to the persona. It's
1:43:36not worth it. This ultimately comes down
1:43:38to the offer which is uh the product and
1:43:41the perception of value. Also you could
1:43:44argue that this is the like cost of not
1:43:48purchasing which is like if you're
1:43:50selling anti acne cream you could say
1:43:53well the cost of you not doing this is
1:43:56that you'll have to go hop on rowacetine
1:43:58which is medication that you'll need to
1:44:00be on for 2 to three years which will
1:44:01cost thousands of dollars over its
1:44:03lifetime. you'll need to get a medical
1:44:04appointment and because of that the cost
1:44:06of you not just simply buying this
1:44:08product is going to be in the thousands
1:44:09long term. What if I'm wrong? This is
1:44:12where you require a guarantee or some
1:44:15kind of risk reversal which is down here
1:44:17and then I'll do it later. This is
1:44:20obviously why we require some kind of
1:44:23urgency as well. That's why during sales
1:44:25periods or like Black Friday this is
1:44:27built into the day and so you get a
1:44:30natural spike in sales. Now, I've also
1:44:32done it in this order because this is
1:44:34also the direct order of how the script
1:44:36has to run. You do not want to go and
1:44:39objection handle what if I'm wrong, I'll
1:44:41do it later. At the beginning,
1:44:43obviously, right, we're starting off
1:44:45with this is for you. This will work. It
1:44:48will actually work specifically for you.
1:44:50It's absolutely worth the money and
1:44:52value. We guarantee that it will work or
1:44:54you'll get your money back and you have
1:44:56to buy it today. That's like effectively
1:44:59the message structure here. and it's
1:45:01objection handling all of these issues
1:45:03through this script structure. I'll give
1:45:06you an example of really good script
1:45:08writing that handles an objection before
1:45:11the customer even thinks about it. So
1:45:13what we could say is it's gentle enough
1:45:17for sensitive skin. Okay, it's gentle
1:45:20enough for sensitive skin. the stronger
1:45:23reframe of that script. The great
1:45:26rewrite for this is you're going to
1:45:28react to this in week one. Everyone
1:45:30does. That's why we made the first tube
1:45:33just 0.05%
1:45:35concentration and why the second one
1:45:37bumps up slightly. So rather than us
1:45:39just saying, "Yeah, it works for gentle
1:45:41skin." We're specifically calling out an
1:45:44experience that the customer has had
1:45:46before, which has to be done through the
1:45:48research phase. We can't just invent
1:45:49these things. And we know that customers
1:45:51often have bought stuff that is claimed
1:45:54it's good for gentle skin, but then on
1:45:56the first round, bang, they get a flare
1:45:57up because their skin isn't used to it.
1:45:59It's not tolerated at whatever the dose
1:46:01of this particular mechanism is at. And
1:46:04so, we're calling it out. We're saying,
1:46:05"Yeah, we know that is why we did this."
1:46:08So, we're preempting. And that's really
1:46:09the key here with objection handling is
1:46:12that you want to preempt as much as
1:46:15possible what the core objection is
1:46:18going to be. And you want to answer the
1:46:20objection in the customer's own language
1:46:22through the customer's own experience
1:46:25that they're used to. Okay? We're not
1:46:26just saying yes, trust us. We're
1:46:28threading it through an experience that
1:46:30they have had. All right. Here is the
The proof ladder, strongest to weakest
1:46:32proof ladder, which is effectively the
1:46:35strongest to the weakest proof that you
1:46:38can have in an ad. Number one is
1:46:40demonstration. Pretty obvious. This is
1:46:41just the thing clearly working on
1:46:44camera. An example of this would be a
1:46:46before and after. Before and afters are
1:46:48some of the most powerful things you can
1:46:50have because you can real time
1:46:52demonstrate like here's the makeup
1:46:55before, here's the makeup after, here's
1:46:56the weight before, here's the weight
1:46:58loss after. That would also be included
1:47:00inside of demonstration. Number two is
1:47:03third-party verification. This is
1:47:05typically going to be within supplements
1:47:06and consumables, which is going to be
1:47:08clinical results, lab tests,
1:47:10certifications. Independent press is
1:47:14also a really good one here. So, if
1:47:15you've actually like been on the news,
1:47:17if there's been a news article does work
1:47:19phenomenally well, okay, some of the
1:47:21best performing ads I have seen have
1:47:23actually been like news anchor style ads
1:47:25that are real, like they were on the
1:47:27news and they absolutely crush. Number
1:47:29three is volume of specific social
1:47:32proof. So, this is how many reviews do
1:47:34you actually have? How many total amount
1:47:36of customers do you actually have? That
1:47:38ends up being the third. Number four is
1:47:40a named individual testimony. You can
1:47:43sometimes argue that this is more
1:47:45important than this, it ends up being
1:47:48brand specific, but as an example, for a
1:47:51marketing agency, which I know we're
1:47:52talking about ecom here, but for a
1:47:53marketing agency, a very specific test
1:47:57uh testimonial outweighs a million
1:48:00reviews any day of the week. Because if
1:48:02you as a makeup brand see a video
1:48:06testimonial on the BlueSense website
1:48:08from a $100 million makeup brand
1:48:11founder, you are going to go, I trust
1:48:13Blueense because that's one of our
1:48:15biggest competitors and they work with
1:48:16very specific and that's why it works.
1:48:19Compared to you might look at another
1:48:20agency, they have 5,000 fivestar
1:48:23reviews, but there's no specificity
1:48:25anywhere. So you're like this, these
1:48:27could be brick and mortar hairdressing
1:48:29shops that they're servicing. has
1:48:31nothing to do with me. So, it is going
1:48:32to be like brand and niche and industry
1:48:34specific. But that's number four. Number
1:48:36five is the mechanism explanation. It's
1:48:39not really proof, but it leans on making
1:48:42the claim plausible through logical
1:48:45selling. Right? So, whenever you're
1:48:47explaining like creatine, how creatine
1:48:50works and you explain the mechanism of
1:48:51creatine, that ends up being proof in
1:48:53itself for the expected out. And then
1:48:56we've got founder assertion. This is the
1:48:58weakest of all of these. Sometimes
1:49:00people will just go on with this and
1:49:01think it'll g a brand. It won't. This
1:49:04will really only work when the founder
1:49:07has some kind of like standing in the
1:49:09market. So, is the founder David
1:49:11Beckham, right? Is the founder a really
1:49:15decently well-known scientist? Does the
1:49:17founder have incredible credentials
1:49:20within the domain in which they're
1:49:22selling that therefore acts as a point
1:49:24of proof? Like you could be one of the
1:49:28leading uh neurosurgeons in the world
1:49:31and you come out with a cognitive health
1:49:33product. Yeah. Like okay that's like not
1:49:36bad. That's not bad. We should we should
1:49:38probably use that. We should probably
1:49:39capitalize on that. That's not bad
1:49:40proof. All of these things still
1:49:42necessary but this has some weight. Vice
1:49:45versa. If you're like a 20-year-old who
1:49:49is like didn't go to uni trying to get a
1:49:52startup, made like a cognitive enhancer,
1:49:54don't talk about the founder story.
1:49:56That's not much proof there to be able
1:49:58to back the claims that you're making.
1:50:00I'll give you an example of a rewrite of
1:50:03bad to good social proofing. So weak
1:50:06social proofing is you say in your
1:50:08script, customers love it. This is
1:50:11unfortunately in a lot of ad scripts.
1:50:14The strong version of this would be to
1:50:16include this stuff and have specificity.
1:50:18Now, this could be enormous. I can make
1:50:19this like four sentences by including
1:50:21all of this. We're just keeping it
1:50:22short. We can go, we have 360,000
1:50:28happy customers. And the word finally
1:50:32appears in our reviews over 6,000 times
1:50:38because our customers so happy that they
1:50:40could finally find a solution to their
1:50:42acne problems. Right? So, two pieces of
1:50:45specificity there. Specificity in
1:50:47exactly how many customers we have,
1:50:48which is number three. And then this is
1:50:51a quote, which is a testimony. It's a
1:50:54testimony that has been done 6,000
1:50:56times. A really important principle to
1:50:58remember is that you always want to
1:51:00match the proof to the claim. Modest
1:51:05claim with strong proof beats a large
1:51:10claim with weak proof any day of the
1:51:12week. So you always want to make sure
1:51:14that your proof is higher than whatever
1:51:17the claim is because you can always
1:51:18inflate claims all day long. And this is
1:51:21really like what happens when you move
1:51:22into the level two of market
1:51:24sophistication. But just making large
1:51:25claims is likely not going to do much
1:51:28because most people are not operating in
1:51:29a level two market. They're operating in
1:51:31a level four, five market. And so claims
1:51:33need greater proof. This all comes from
1:51:37Chel Deini's book influence in 1984. I'm
1:51:41trying to write this somewhere.
1:51:42Influence 1984 where there are core
1:51:46principles of the book as to the
1:51:49psychology of how you build proof.
1:51:51Number one is authority. And this is
1:51:54really through number two and arguably
1:51:56number six. Number two is social proof.
1:52:00Now this applies to multiple of this.
1:52:03Number three is scarcity
1:52:06which is what we actually talked about
1:52:08when we were talking about the objection
1:52:09types. Number four is reciprocity which
1:52:13honestly is explaining the mechanism. So
1:52:16we're giving education about how
1:52:17something works. So we're giving
1:52:19information hoping for something back.
1:52:21Number five is commitment and
1:52:25consistency. The next one is liking. The
1:52:28next one is unity. Unity is about
1:52:31identity, which is in the next chapter,
1:52:33what we're going to go into in about 15
1:52:35minutes. Liking is about casting and
1:52:38register, which is what we've already
1:52:39talked about previously. Commitment and
1:52:42consistency. This is really to do with
1:52:44how we approach the call to action and
1:52:47how we make some asks throughout. So,
1:52:49the call to action isn't crazy. Now, I
1:52:51prefer personally the way that we've
1:52:53frameworked everything so far, which is
1:52:54why we're not just using and just
1:52:57regurgitating this book and this
1:52:58framework because this can be hard to
1:53:00start to pull apart and demonstrate into
1:53:02an actual script. But I always have to
1:53:05give credence to where these ideas come
1:53:07from. I'll quickly just give you how you
1:53:10should think through call to actions,
1:53:12which is that you should always
1:53:14structure the script around a call to
1:53:15action by number one naming the action
1:53:18that we want taken. Number two, we want
1:53:21to state what happens next. Number
1:53:24three, we want to price the effort. And
1:53:27then number four is we want to give a
1:53:30reason for now. Effectively, we want to
1:53:33push urgency and scarcity. This writing
1:53:35quality is terrible. Let's move over to
1:53:37here. A weak example of this is to just
1:53:41say like learn more. Click the link
1:53:43below is much better or like shop now at
1:53:46the link below. Like all of this stuff
1:53:47isn't great. Let's just go learn more.
1:53:48learn more by like clicking below. What
1:53:50does this do? It um if you say by
1:53:52clicking below, it names the action that
1:53:54should be done. It doesn't state what
1:53:56happens next. It doesn't price the
1:53:58effort and it doesn't give a reason for
1:54:00now. And so a stronger version of this
1:54:02call to action, the strong rewrite here
1:54:04is take the 60-second quiz. You'll get
1:54:06your size and two cuts that suit your
1:54:09shape. So here we're driving to a quiz
1:54:11funnel. We're pricing the effort, which
1:54:14it's only 60 seconds. We're naming the
1:54:16action. Take the quiz. We're going to
1:54:18state what happens next. You'll get your
1:54:20size and two cuts that suit your shape.
1:54:23And we give them a reason why, right?
1:54:25They're going to find out what suits
1:54:26their particular shape. Actually, to be
1:54:28fair, we didn't give a reason for why
1:54:30they should do it right now. So, we
1:54:31could add something like these are our
1:54:33our top selling products are about to
1:54:35sell out or like some kind of real
1:54:38urgency or scarcity as to why they
1:54:40should buy. We can add that as a final
1:54:41line down the bottom here. Now, using
1:54:43everything we've just gone through,
1:54:44we'll do another rewrite on this script
1:54:47and we'll show what it's turned into at
1:54:48this point. But before that, a lot of
1:54:50people are probably thinking, well, that
1:54:52ladder of proof doesn't apply to us
1:54:54because we don't have proof. We're not a
1:54:56clinical brand. We can't afford a trial
1:54:58and we just started. So, like, we don't
1:55:01have reviews. How do we have proofing
1:55:03within our ads to make them good? And
1:55:05that's why that ladder applies more to
1:55:07you than it does to anyone else. Cuz if
1:55:09you remember what I put as number one
1:55:11there or if you want to skip back on the
1:55:12video, it was demonstration.
1:55:14Demonstration anyone can do. I just like
1:55:17you can invent a product tomorrow and
1:55:18you can demonstrate it. You have no
1:55:20proof from customers. You have no proof
1:55:22from third party uh clinical tests, but
1:55:25you can demonstrate all day long. So I
1:55:27would be leaning into demonstration as
1:55:29much as possible. Then number four here
1:55:32was specific testimonial from customers.
1:55:34Now, you can very easily give your
1:55:37product out to 20 people and say,
1:55:39"Please give us a review and please be
1:55:41detailed in exactly what you say and
1:55:43precise as to how the product helped
1:55:44you." Don't just say, "Yeah, it was
1:55:46good. Tell us why." Like, dig in. Give
1:55:48us something and we'll give you the
1:55:49product for free. Then you'll get 20
1:55:50reviews with a lot of specificity in the
1:55:52language and then you just pull out that
1:55:54specificity and you use it within your
1:55:55ads and you use it within your landing
1:55:57pages and there you go. Now, yes, the
1:55:59other options are probably off for now,
1:56:01like you can't claim volume of customers
1:56:03or volume of reviews. You can't go and
1:56:06have like third party uh testing like
1:56:09founder story might not be relevant. So,
1:56:10yes, you do lose elements of proof, but
1:56:12you still have a lot here to work with.
1:56:14All right, so as a reminder, we started
1:56:16here with this script. Then we went
1:56:19through having an accommodation replace
1:56:22the symptom. And so we did that with a
1:56:25basic rewrite here, which is where
1:56:28rather than us talking about women lose
1:56:30it at the part line first, usually about
1:56:3218 months, we moved to actually talking
1:56:34about well, how is this person
1:56:36accommodated this particular symptom,
1:56:38which is you've stopped parting it in
1:56:40the middle. You didn't decide to do
1:56:42that. You just started doing it. Right?
1:56:45Then we went and introduced a promise
1:56:47because it's always important to have a
1:56:49promise before the unique mechanism,
1:56:51which is this line right here. This is
1:56:53about keeping what you've still got, not
1:56:55getting back what's gone. So, a promise
1:56:57has been made. Then we have moved
1:57:00through bridging through the script. So,
1:57:03we've improved it to you stopped parting
1:57:05in the middle and there's nothing in the
1:57:07shampoo aisle for it. The fix sits
1:57:10upstream of the shampoo aisle. It's
1:57:12getting the follicle to stop shrinking.
1:57:14Follicles shrink when DHT binds to them.
1:57:16Every cycle, the hair comes back finer
1:57:18until one cycle it doesn't come back.
1:57:20Three things slow that down. Saw palmeo
1:57:23blocks the enzyme that makes the DHT.
1:57:26Rosemary oil keeps blood at the root and
1:57:28a keratin precursor gives the follicle
1:57:31something to build with. You can buy
1:57:33those three separately and plenty of
1:57:35people do or you can take one capsule at
1:57:38night. So we have introduced a lot of
1:57:40the mechanism work that we went through.
1:57:42We've got bridging introduced as well.
1:57:44So, this does a really good job at going
1:57:48problem, solution, mechanism, specific
1:57:51solution, product. And then finally,
1:57:54getting up to speed on everything that
1:57:56we've learned and taught so far in this
1:57:58video. This is where your script writing
1:58:00should be at. You've stopped parting it
1:58:02in the middle. You didn't decide to do
1:58:04that. You just started doing it. This is
1:58:06us speaking to an accommodation. This is
1:58:08about keeping what you've still got, not
1:58:11getting back what's gone. This is our
1:58:13promise. The fixed sits upstream of the
1:58:15shampoo aisle. This is the bridge.
1:58:18Follicles shrink when DHT binds to them
1:58:20and every cycle the hair comes back
1:58:22finer until one cycle it doesn't come
1:58:24back. We've moved into the unique
1:58:26mechanism. Three things slow that down.
1:58:29We're using a retention mechanism here.
1:58:31So, we're opening a curiosity gap. So,
1:58:32people want to know what the three
1:58:33things are. Saw pelito blocks the enzyme
1:58:35that makes the DHT. Rosemary oil keeps
1:58:38blood at the root. A keratin precursor
1:58:40gives the follicle something to build
1:58:41with. You've done the rosemary oil, four
1:58:44months, smelly pillowcase, nothing.
1:58:46That's our objection handling. Then we
1:58:48move into proof. 4,812 reviews. The word
1:58:51that comes up most is finally. Then we
1:58:53move into the offer. It's the 90-day
1:58:56pack because the cycle is 90 days and a
1:58:5930-day pack is designed to fail. 76
1:59:02cents a day. Send back the empties if
1:59:04your part hasn't changed and we'll
1:59:06refund all three. Now, this script isn't
1:59:08done. As you can see here, over the next
1:59:101 hour of this video, we are going to
1:59:12continue to iterate into a even better
1:59:14version of this script. We're going to
1:59:16do one more iteration, then another,
1:59:19then another, and then we are going to
1:59:20have the final piece of script writing
1:59:24at the bottom here, which I hope is
1:59:27going to be a winning ad. At the very
1:59:29least, it's going to have a much much
1:59:32higher hit rate than anything that you
1:59:34were producing before you watch this
1:59:36video. In this section, we'll be going
Logical agreement does not make anyone buy
1:59:39through emotion and identity. Now, where
1:59:43this script that we just went through
1:59:46starts to break down is when we do the
1:59:48so what test against emotion and
1:59:50identity. So, if you go through every
1:59:52single line in what we just went through
1:59:54and you ask so what and the answer to so
1:59:56what can't be the mechanism, right? It
1:59:58has to be like why do people actually
2:00:00care about this? This starts to break
2:00:02down a little bit. The reason being is
2:00:03that nobody has ever bought a supplement
2:00:06simply because they want a supplement.
2:00:08Just like nobody buys hair or like a wig
2:00:11because they just feel like buying a
2:00:13wig. What they're actually buying is a
2:00:15version of themsel that did something
2:00:17about it early instead of waiting,
2:00:19right? They're buying the future
2:00:20outcome. And at the end of the day,
2:00:22they're buying the emotional connection
2:00:24and the identity that they believe they
2:00:26are. The Robert Kellier letter book from
2:00:301931
2:00:32has a really good sentence on this,
2:00:34which is that you shouldn't enter the
2:00:36conversation. Instead, you should find
2:00:39where their attention already is, arrive
2:00:42there in the register of someone who
2:00:44belongs, and only then introduce your
2:00:46subject. Now, this is sales 101, but at
2:00:50the end of the day, marketing or
2:00:52scripting is just one-on-one sales, but
2:00:55to the masses. And so, we want to arrive
2:00:59at the identity and the emotional
2:01:01position that the consumer is in. And
2:01:05only then do we want to start to guide
2:01:07them towards the subject that we want to
2:01:10talk about and that we want to get in
2:01:11front of them. How is this applicable
2:01:13into what we're writing? We want to ask
2:01:15where is their attention right now?
2:01:18Where is their attention right now which
2:01:20typically is not where your product is?
2:01:22What register belongs there? We'll come
2:01:24back to this in about 20 minutes time in
2:01:27the video. And then what did they
2:01:29already feel before they arrived?
2:01:31Because you're not creating a feeling.
2:01:33You're just joining into it. Let's run
2:01:35through some examples of how what it
2:01:38does connects to what it makes them. And
2:01:40this is us creating identity or thinking
2:01:43about what is the identity behind why
2:01:45this thing matters at all. So it blocks
2:01:47DHT. What does that mean for them? It
2:01:49means that if they care about this, then
2:01:51they're the type of person who wants to
2:01:53start before the hair loss becomes
2:01:55visible. That's their identity. What
2:01:58about someone that gets sold on 12 g of
2:02:00collagen? It's someone who takes it
2:02:02seriously rather than dabbling in lower
2:02:04doses. What about marino wool? Well,
2:02:07marino wool is like light and it
2:02:09generally doesn't hold a smell and so
2:02:11it's for someone who just wants to pack
2:02:13one bag. Okay, that's the identity. Why
2:02:14would someone care about wearing
2:02:16something for 4 days straight and it not
2:02:17having a smell? It's probably someone
2:02:19who wants to only pack one bag and
2:02:21that's a core part of their identity.
2:02:22They travel light. What about a 90-day
2:02:24guarantee? This connects to the identity
2:02:27of someone who has already been sold to
2:02:29before and it failed. And so their
2:02:32identity is nope, I don't trust things.
2:02:35I don't trust this category. And so the
2:02:37guarantee gets around that and speaks to
2:02:39that particular identity. What about a
2:02:41supplement that absorbs in 40 seconds?
2:02:44Why would anyone care? Well, the type of
2:02:46people that would care how this would
2:02:47connect to their identity is the kind of
2:02:49person who's on the move who needs to
2:02:51leave the house at 6:30 a.m. in the
2:02:53morning. They need to quickly take the
2:02:55supplement and go. What about third
2:02:56party tests? Well, third party tests,
2:02:58how that connects to identity is
2:03:00somebody who likes to check things.
2:03:02somebody who doesn't just rush into
2:03:04taking a supplement, but they want to
2:03:05know, okay, what's the what's the
2:03:07scientific backing? Now, even whether
2:03:08they do that or not doesn't matter. It's
2:03:11all about the cognitive identity. How do
2:03:13they see themselves? And as long as they
2:03:14see themselves as someone that does
2:03:16their due diligence and checks around
2:03:18and makes sure that everything's valid,
2:03:20that's all that matters because we're
2:03:22playing to that identity. This is
2:03:25Schwarz's fifth stage of sophistication.
2:03:28So, if you remember back to the very
2:03:30start when we talked about the stages of
2:03:32sophistication, level one, and this is
2:03:34going to test my memory, level one is
2:03:36that you can just make claims and it'll
2:03:37sell people because they've never seen
2:03:38the product before. Level two is now
2:03:40everyone's making claims, so you need to
2:03:42make your claim larger. Level three is
2:03:44now everyone's making large claims, so
2:03:46you have to introduce a unique
2:03:47mechanism. Level four is everyone's got
2:03:51unique mechanisms, so you need to make
2:03:52yours bigger. Level five is everyone in
2:03:55the market is sick of unique mechanisms.
2:03:57all of these claims being made. And so
2:03:59now what do you need to do in the fifth
2:04:01stage? You need to speak to identity and
2:04:05to emotion. You need to speak to the
2:04:07person that they become. And that is how
2:04:09you cut through on a level five market
2:04:12in the stages of sophistication. Now,
2:04:15how do you just not turn this into like
2:04:16branding fluff? How is this actually
2:04:18mechanically applicable into scripting?
2:04:20Well, we're going to go through it
2:04:21later. like we're going to pick apart
2:04:22the scripts and I'm going to show you
2:04:23how this actually materially changes the
2:04:25way that the sentences are crafted and
2:04:27additional sentences that should be put
2:04:29in. However, the important headline is
2:04:32that identity without mechanism is just
2:04:36a lifestyle brand with some kind of
2:04:38supplement attached. So the identity
2:04:40can't exist without the mechanism. This
2:04:43is where like branding exercises and a
2:04:46brand team in isolation can do a lot of
2:04:48work that doesn't actually really
2:04:49materially move the business is that
2:04:51they'll just get stuck in over here. So
2:04:53it's like what's the identity of the
2:04:54customer? We believe the customer is
2:04:56someone like this, someone like this.
2:04:58And it's like okay great but how does
2:05:01that materially matter at all in regards
2:05:04to what the product actually does? What
2:05:06the mechanisms and value propositions
2:05:08are? Because like we can talk about
2:05:10their identity all day long, but it
2:05:12needs to actually materially tie to
2:05:14something that exists within the product
2:05:16or else we're just stuck in brand land
2:05:17and none of this actually shows up into
2:05:20any kind of scripting or any kind of ads
2:05:22or any kind of copy on the landing page.
2:05:24So how do we go and add this into the
2:05:25running script? As a reminder, this is
2:05:28the running script. And what we will do
2:05:30is we will add a line to the very end.
2:05:32And the line is going to be the women
2:05:35who keep it are the ones who started
2:05:38before they could see it. This is us
2:05:39making a direct play to their identity.
2:05:42Are they the kind of person that's going
2:05:44to prevent their hair from falling out
2:05:47before or are they not? And if they're
2:05:49not, that's totally fine. They're
2:05:50probably not the target demographic. We
2:05:52probably don't want to convince them to
2:05:53buy because they're not going to keep
2:05:54the habit anyway, right? Like if you
2:05:57aren't willing to prevent hair loss
2:05:59before it starts being visible, then if
2:06:02we sell you a hair loss prevention
2:06:03product, you're going to use it a bit
2:06:04and you're going to be like, "Ah, this
2:06:05is annoying. I don't want to use this."
2:06:06And you're going to go back to your old
2:06:07ways. So, we don't even really want to
2:06:09sell you anywhere. Which is why this is
2:06:11a really powerful sentence that is not
2:06:13only speaking to identity and emotion,
2:06:15but it is also technically like a
2:06:17persona call out because we're saying
2:06:19like, "Don't even buy unless you're
2:06:20going to do this." Honestly, here's the
2:06:23thing that I got wrong for years in
2:06:25scripting and the first version of this
2:06:28video didn't have this in it was that I
2:06:31used to teach the mechanism as though
2:06:34believing was the same as wanting, but
2:06:37it's not. And they're not even remotely
2:06:39close. You can build an argument so
2:06:42logical that a buyer agrees with every
2:06:45single sentence and still does nothing.
2:06:48And that ad and that script will look
2:06:50completely fine in every review meeting
2:06:52that it goes through because everybody
2:06:54in the room is checking whether it's
2:06:56correct. It's like, "Yep, that's
2:06:57correct. That's correct. Yep. It's
2:06:58following the framework. Amazing." But
2:07:00nobody in the room is checking whether
2:07:01anybody actually wants it. Every great
2:07:04direct response copywriter knew this.
2:07:06And it's the half that doesn't survive
2:07:09being turned into a framework, which is
2:07:11why it's often left out of frameworks
2:07:13because it's like, where do I put the
2:07:14emotion and identity in here? It should
2:07:16be throughout. should be bleeding
2:07:18through every single word. There should
2:07:19be some dedicated sentences here and
2:07:20there, but there's no rule. It's not
2:07:21like put the identity at the ends like
2:07:23we just did, right? So, it's hard to
2:07:25framework it, but it's absolutely
2:07:27critical to take the script that we've
2:07:30worked all this time on perfecting and
2:07:32then elevating it. A good line to
2:07:34remember here is a checklist produces
2:07:37competence. Great, we're competent now.
2:07:40But competence is not what anybody
2:07:42actually remembers because the checklist
2:07:44doesn't connect to emotion and identity.
2:07:46Now, the objection at this point in the
2:07:47video is you're sitting there and you're
2:07:49going, "Wow, Nathan, who's so
2:07:51performance-driven and all of the videos
2:07:52are so logical, has just gone and turned
2:07:54a performance video into a brand video.
2:07:57What are we doing? I want him talking
2:07:59about finance and CFO and logical
2:08:01checklists again. I'm not watching a
2:08:03Blue Sense video for this kind of
2:08:05stuff." And I agree. I don't claim to be
2:08:09on the brand side. I'm much more leaning
2:08:11towards performance. And that's why we
2:08:13want to make this logical. I want to
2:08:14give tangible examples like I've already
2:08:16done and then we want to actually start
2:08:18thinking through the application here.
2:08:20The example I gave you I think is a
2:08:22really good logical like non-branding
2:08:24way to represent this idea which is that
2:08:27effectively like rather than us ending
2:08:29this ad on a call to action and an ask
2:08:31which most people do. Most ads end in
2:08:33like buy my stuff at ends. Instead we're
2:08:36going like a very smooth nice call to
2:08:39action of like here's why you should buy
2:08:41the 90 instead of the 30. We'll do a
2:08:43risk reversal. Every month you wait is
2:08:45another cycle which is a little bit of
2:08:46an emotional play. And then we round the
2:08:50whole thing out with a play towards
2:08:51identity. So you could take this as the
2:08:53framework if you want. It's like final
2:08:54sentence in the ad should be a play
2:08:57towards the identity of the consumer.
2:08:59Also this is brand work. Absolutely.
2:09:01This is all brand work if you're not
2:09:02connecting it to mechanisms. So if
2:09:04you're just like coming up with all this
2:09:05identity stuff. If you're just like
2:09:07living here for sure this is like this
2:09:09is not a blue scans video. You can go
2:09:11and talk about this elsewhere. We're not
2:09:12going to do this on our channel. We
2:09:14don't claim to be like branding experts.
2:09:16But if you're going to do this indirect
2:09:18connection to this, oh well now like
2:09:21this is performance marketing, right?
2:09:22This is direct response copyrightiting.
2:09:24This is sales because we're taking
2:09:26unique mechanisms and we're connecting
2:09:27it to identity like sales 101. This is a
Story carries the whole script
2:09:30great section. We are now going to talk
2:09:33about storytelling. Some of the best
2:09:37brands right now doing a million dollars
2:09:39a day. incredible storytellers and
2:09:41they're doing this through really long
2:09:43format ads that can be as long as seven
2:09:45to eight minutes where they're telling
2:09:46these intricate stories and it weaves in
2:09:48your product and it problem agitates and
2:09:50it does everything here but it does it
2:09:52through the lens of a story. An
2:09:55important first note here is that a
2:09:57story is not a beat in here. So we're
2:10:00not going like okay story is number four
2:10:02or story is number seven. The story is
2:10:04interwoven across the entire script.
2:10:07It's a way of carrying all of these
2:10:10things. The reason most storytelling
2:10:12advice in this industry is really bad is
2:10:15because people treat it as an add-on.
2:10:17Like, cool, you've written your script,
2:10:18you've got all these elements. Now,
2:10:19let's just add a story in or let's like
2:10:21like bolt on a 30-cond story. Maybe at
2:10:24the start, maybe in the middle, maybe at
2:10:25the end. Don't do that. That the whole
2:10:27ad has to be the story. It's really like
2:10:29this is a good way to think about it.
2:10:31It's really the delivery mechanism. It's
2:10:34the same thing on scripting as changing
2:10:37between like second or first person.
2:10:40When you change the point of view, this
2:10:44also materially changes the whole app.
2:10:46So what's happening when we put this
2:10:48through a story is that we're carrying
2:10:51the viewer through a sequence of events
2:10:53happening to somebody changes nothing
2:10:55about this. It just changes the way that
2:10:57we present it and potentially the way
2:10:59that it lands with the consumer. Let's
2:11:01run through some examples of how we can
2:11:03take specific beats within the overall
2:11:07uh script. So a beat being the hook,
2:11:09problem, promise, mechanism, etc. And
2:11:10then how does this actually tie into a
2:11:12specific script? Let's start here. So
2:11:14the shape, this is the failed solutions
2:11:17journey. Very very common when anyone's
2:11:19doing storytelling scripting in ecom.
2:11:21It'll open something like this. I tried
2:11:24the rosemary oil, then the supplements,
2:11:26then my GP told me it's hormonal and
2:11:28there's nothing I can do. What does that
2:11:29say? and objection handling. Obviously,
2:11:32we're using a story to be able to
2:11:33objection handle a bunch of stuff that
2:11:34didn't work. Then there's the discovery
2:11:36section of the script. I found out why
2:11:38it happens at the part first and it
2:11:40changed the way that I bought. This is
2:11:43obviously leading into and talking to
2:11:45the mechanism. They went through this
2:11:47discovery journey of understanding why
2:11:49the accommodation tied to the symptom
2:11:52tied to the mechanism actually occurs.
2:11:54The transformation with a witness is a
2:11:56great one. My my sister noticed it
2:11:58before I did. That's the bit that got me
2:12:01right. This is moving into proof. We've
2:12:03then got and this is also like you can
2:12:05see how this is tied so directly into
2:12:06identity as well. And then the
2:12:08confession I stopped parting it in the
2:12:10middle about a year ago. I never told
2:12:11anyone I'd done that. That is the
2:12:14problem. We're directly problem
2:12:15agitating. But instead of us uh speaking
2:12:18through in like second or third person,
2:12:21this is all first person storytelling,
2:12:23right? into just a shift a shift in
2:12:26point of view and we can move this into
2:12:28a storytelling journey and we can often
2:12:31in these scripts actually get a lot more
2:12:32emotion. You can still do this in second
2:12:34person. You can just talk about someone.
2:12:36This is very common in you'll see this
2:12:37in the AI like claimation kind of ads,
2:12:41right? Which is that you have a lot of
2:12:42first person ones, but then you have a
2:12:43lot of second person ones which we can
2:12:45say like Gracie tried the rosemary oil,
2:12:47then she tried the supplements, then she
2:12:49went to her GP and the GP told her it
2:12:51was hormonal and we have like obviously
2:12:53animations going over the top. She
2:12:55actually went and discovered why it
2:12:57happens at the part first and it
2:12:58completely changed how she went about
2:13:00the solution. And oh god, did we mention
2:13:02that the first time she noticed it, it
2:13:04was her sister. And then like obviously
2:13:06there's a bunch of visuals over the top
2:13:08that's demonstrating the entire story.
2:13:09These storytell telling ads right now at
2:13:12the 18th of September 2026 end up being
2:13:15very heavily AIdriven ads because it is
2:13:19so easy to suddenly just put visuals
2:13:21over a story using AI video. Otherwise,
2:13:24previously you would have to like chop a
2:13:26bunch of B-roll clips together. you'd
2:13:28probably have to go and actually film
2:13:29like this story and you'd have to have
2:13:30an actor acting it all out or it's just
2:13:32a piece of UGC talking a camera. But uh
2:13:34that gives a bit of context as to why AI
2:13:36is being leveraged so heavily here. Now
2:13:38the reason why I've listed these four
2:13:40different story types is that these are
2:13:42very commonly like 90% of storytelling
2:13:46in ads and direct to consumer ecom which
2:13:49is that the stories are pretty much
2:13:50always some kind of failed solution
2:13:53journey some kind of discovery process
2:13:55over like I discovered creatine and it
2:13:58transformed my life transformation with
2:13:59a witness so there was a witness
2:14:01involved or there's some kind of
2:14:03confession these are 80% of stories not
2:14:06to say that there's other stories
2:14:07stories that exist and there's other
2:14:08like script writing narratives. There
2:14:10are you can find them, you can use them,
2:14:12but we're trying to cover the most bases
2:14:14here and this is most of the bases. So
2:14:16now, how does storytelling translate
2:14:19into our script? We have redone the
2:14:22whole script now into first person
2:14:25through the lens of a story. I stopped
2:14:28parting my hair in the middle about a
2:14:30year ago. This is the hook. I didn't
2:14:32decide to do that. I just started doing
2:14:35it. And then I saw a photo from my
2:14:36sister's wedding from behind and I
2:14:38understood what I'd been avoiding. This
2:14:40is the problem agitation. Here's what I
2:14:42didn't know. It's not the hair, it's the
2:14:44follicle. And it's shrinking a bit every
2:14:47cycle because of DHT. And every cycle it
2:14:49becomes it comes back thinner until one
2:14:52cycle it doesn't come back at all. This
2:14:54is further problem agitating plus
2:14:56actually talking to the mechanism. Now
2:14:59here we can't make a promise before the
2:15:01mechanism because this is a first person
2:15:03story FYI. Otherwise, a promise would be
2:15:05in it. I've done the rosemary oil 4
2:15:07months. My pillowcase smelled and
2:15:09nothing happened. And that's because it
2:15:10was never going to work upstream of the
2:15:13thing that's actually doing it. So, this
2:15:15is more talking to the mechanism and we
2:15:18are directly objection handling on the
2:15:20rosemary oil. Three things slow it down.
2:15:23Saw pelito blocks the enzyme. We already
2:15:25know this from the previous scripts.
2:15:26Rosemary oil keeps the blood, which is
2:15:28why it half worked. And keratin
2:15:31precursor gives the follicle something
2:15:33to build. You can buy those separately
2:15:34and people do or you can take one
2:15:36capsule at night. It's 90 days because
2:15:37the cycle's 90 days and if your part
2:15:39hasn't changed, you can send it back
2:15:40with the empties. The women who keep it
2:15:42are the ones who started before they
2:15:43could see it. Right? So, we've
2:15:45integrated all of this storytelling into
2:15:47the front end of the ad. Now, do I think
2:15:49this is a perfect ad? No. And that's why
2:15:51we have one more rewrite left because I
2:15:53think the bridge could have been
2:15:54significantly improved here. We could
2:15:56have bridged more carefully between the
2:15:58story into the call to action. Generally
2:16:01with these storytelling ads, they have
2:16:02to be longer in length. Like I don't
2:16:05think I've seen a 30 second storytelling
2:16:07ad or a 45 second storytelling ad
2:16:09because you can't talk about a story and
2:16:11then just say buy this supplement,
2:16:14right? The the bridge is off here. It
2:16:16feels off. And so if we wanted this to
2:16:19continue with this storytelling
2:16:20narrative all the way to the call to
2:16:22action, I'd probably need two pages.
2:16:23this this script would need to be a lot
2:16:25longer to be able to effectively walk
2:16:27through a bridge into proof offer etc.
2:16:30Now the reason why this script in
2:16:32particular works is because people like
2:16:35stories. The story ends up changing the
2:16:38consumer's perspective or job. When a
2:16:41consumer is watching an ad, their job is
2:16:42to evaluate you. So, she's sitting
2:16:45outside of it deciding whether to agree.
2:16:47And every sentence you write is a
2:16:49sentence that the consumer or her in
2:16:52this instance is going to be auditing
2:16:53you. In a story, her job is to find out
2:16:56what happened. She's like inside the
2:16:59narrative and the argument arrives while
2:17:01she's doing something else, which is
2:17:03just consuming the story. Every single
2:17:05beat is still there, but the consumer
2:17:08isn't actively like marking through
2:17:10them. Instead, they're just consuming
2:17:12the information because they think
2:17:14they're being walked through a story
2:17:16that's very familiar to their own
2:17:18experience. There is three things that
2:17:20break a storytelling ad. Number one is
2:17:24the bridge and we purposely kept that as
2:17:28a failure of the script that we looked
2:17:30at before so you can see the actual
2:17:31impact of this because this is the most
2:17:32common uh miss. This is the most common
2:17:34mistake that people make when doing a
2:17:36storytelling script is that effectively
2:17:38the story runs and then the ad starts.
2:17:41You don't want that. You want to bridge
2:17:43into introducing the product very
2:17:45naturally. Number two, where this breaks
2:17:47is if the narrator is obviously an
2:17:51actor. Effectively, this will break if
2:17:54you are doing this as a piece of UGC and
2:17:56just the UGC creator isn't very good at
2:17:59acting quite frankly. Now, if you are
2:18:01making claims, then it's not compliant
2:18:03for someone to make claims if they
2:18:04haven't actually used or bought the
2:18:05product, FYI. So, usually this is a
2:18:08customer. But even if it is a customer,
2:18:09a customer can be an actor, right?
2:18:11Because they can record a testimonial ad
2:18:12for you, in which case they could just
2:18:15be bad. Like, you could just not believe
2:18:17them. You could look at it and go, "Ah,
2:18:18this person is obviously just reading
2:18:20off a script and this doesn't look
2:18:21natural." And that will ruin a
2:18:23storytelling ad a lot of the time. And
2:18:25then the third is a story with no
2:18:29stakes, right? All right. So if nothing
2:18:30was risked, nothing was lost, no one was
2:18:33embarrassed, then no one cares about the
2:18:36story, right? This is uh the most common
2:18:39failure of the three alongside the
2:18:41bridge. And it is because there's not
2:18:43enough research done because typically
2:18:45the script writer is not the person in
2:18:47the circumstance, right? Generally,
2:18:49you're not losing your hair or at least
2:18:52probably the person writing the script
2:18:54to the woman who is losing her hair
2:18:56probably isn't an older woman losing
2:18:57their hair writing the script. Okay,
2:19:00generally you don't match the ICP. It
2:19:01would be pretty unlikely. Helpful if you
2:19:03are, but unlikely. And so with that,
2:19:05people don't do enough research and the
2:19:07writer doesn't have an accommodation.
2:19:10They have no failed solution. They have
2:19:12no moment of realization. So there was
2:19:14nothing to build a sequence out of. So
2:19:16they just went and invented a story
2:19:18themselves that like doesn't really
2:19:20exist and is a little bit off and no
2:19:22one's actually experienced that. So a
2:19:24weak example of this would be, I've been
2:19:26looking for something to help with my
2:19:28hair for a while. A better rewrite of
2:19:30that would be, "I'd stopped going to the
2:19:32hairdresser because I thought she'd say
2:19:34something." So, you can see we've
2:19:35reframed from something that had no
2:19:37stakes. I've been looking for something
2:19:38to help with my hair. Who cares? To I
2:19:42stopped going to the hairdresser cuz I
2:19:43thought she'd say something. Now, bang,
2:19:45we've got stakes. We've got risk. We've
2:19:48got something to lose, which is the
2:19:49hair. And we've got something that's
2:19:51embarrassing. So, such a better script,
2:19:54better story. That's obviously going to
2:19:57work. Now, the objection to storytelling
2:19:59is you might be thinking, "This only
2:20:01works for UGC and founder ads. My
2:20:03category is not personal." Well, the
2:20:06narrator does not have to be a customer
2:20:08and it does not have to be a person. The
2:20:11four shapes that we went through before,
2:20:13they're structures. They're not like
2:20:16casting notes on who has to be in the
2:20:17ad. You can just change from first to
2:20:20second to third person and you can
2:20:21pretty much have anyone like in a story.
2:20:24This is applicable anywhere. For
2:20:25example, like the discovery part where
2:20:27we're talking about discovering the
2:20:29mechanism, discovering that you ended up
2:20:31having this problem. This can be the
2:20:33through the lens of like literally the
2:20:34brand talking about it. The brand can
2:20:36say somebody worked out why this
2:20:38happens. Here is what they found. Here
2:20:39is what changed. Okay, it's the same
2:20:41thing, but you're talking in third
2:20:42person about something else. Very common
2:20:44storytelling thing that people will do
2:20:46here is talk about like something
2:20:48getting discovered hundreds of years
2:20:49ago. There's actually a really good one
2:20:51in supplements where there will be a
2:20:53supplement that you probably haven't
2:20:54really heard of much and they're like,
2:20:56"This was a natural remedy used in 1,000
2:21:00BC by this tribe for hundreds of years
2:21:03and it went undiscovered and everyone
2:21:04forgot about it and now we have brought
2:21:06it back because this like that is a
2:21:09story where it has nothing to do with
2:21:11the founder. You're just doing a third
2:21:13person story that anyone can tell about
2:21:15some old age herbal remedy that fixed a
2:21:18problem. This is pretty much what every
2:21:20good long form static and every
2:21:22advvertorial ever written has done. And
2:21:24it's the shape of most of the best B2B
2:21:26copy in existence. What you can't do is
2:21:29run any of them without stakes. And if
2:21:31your category genuinely has no stakes,
2:21:34then the problem isn't the story, it's
2:21:36that you've not found the accommodation
2:21:38yet. And that's chapter 3 problem. So 10
2:21:41to 18 minutes into this video where we
2:21:43talked about accommodations. And so you
2:21:45need to go back there and try to find
2:21:47one. Three quick tips. You don't have to
2:21:49do these, but they're tips. Number one,
2:21:51the best tense and person rule is first
2:21:54person past tense. That is generally the
2:21:57best performing script type. It is not
2:21:59to say you can't write in present or
2:22:01future. It's not to say that you can't
2:22:03write in second or third. And in fact,
2:22:05that's a really easy way to take a
2:22:07winning ad and get way more volume is
2:22:09you just take this whatever the script
2:22:10was and you switch it into past tense,
2:22:12switch it into future tense, switch it
2:22:14into second, third person, etc. Great
2:22:16way to get more volume. But if you're
2:22:17just going to choose one and if you're
2:22:18just going to write one script, first
2:22:20person past tense. Second thing, do not
2:22:22resolve the story in the hook. Really
2:22:25important. Some people who are nervous
2:22:27about retention on an ad will just try
2:22:29to like resolve the story as quickly as
2:22:31possible. Do not do that. I have seen
2:22:33phenomenally good ads spending so much
2:22:36money um that are 9 minutes long. So I
2:22:39like do not stress about trying to
2:22:41resolve quickly. Number three is if the
2:22:43story didn't happen, it's fiction and
2:22:46it's got to read like fiction. If you
2:22:48want to retain ethics and if you want to
2:22:51retain compliance and so do not make up
2:22:54stories, which makes you wonder where do
2:22:55we get the stories, you get the stories
2:22:57from the truth which is discovered
2:23:00through research. So you need to talk to
2:23:02your customers. You need to ask them
2:23:03about their stories, their experiences.
2:23:06You need to go and talk to real things
2:23:07that happened in the past and you need
Say every script out loud before shooting
2:23:09to be very careful about claims in a
2:23:12story that is fictional. Now, let's talk
2:23:14about writing for voice. We would be
2:23:18doing a disservice if we didn't do a
2:23:20chapter on this because this whole video
2:23:23is about what to say, but not how it
2:23:27sounds when you say it, which is a
2:23:29completely different skill, right? I can
2:23:30tell you what to say all day. We've
2:23:32given you all the frame. We've given you
2:23:33so many frameworks in this video. take
2:23:35them all, write a ton. But if they don't
2:23:37write through something that actually
2:23:40sounds good, that sounds natural, that
2:23:42you can actually pass that script off
2:23:44and you can make a good ad out of, um,
2:23:46then it doesn't matter. So, you need to
2:23:47have sentence level craft or you need to
2:23:50write for the voice. Let me give you an
2:23:52over-the-top example just to push home
2:23:54the point. Let's say you wrote this.
2:23:56Follicular miniaturization occurs when
2:23:59dihydrotestosterone
2:24:00binds to receptors at the base of the
2:24:02follicle resulting in progressively
2:24:04finer hair with each successive growth
2:24:06cycle. Or the better version, there's a
2:24:09hormone that binds to the follicle.
2:24:11Every cycle the hair comes back a bit
2:24:13finer. Then one cycle it doesn't come
2:24:15back at all. Obviously substantially
2:24:17better. But why is it better? Number
2:24:18one, we only want to have one idea per
2:24:20sentence. So you notice this is three
2:24:22sentences. This is one. Okay? We don't
2:24:24want to have tons of stuff in one big
2:24:26large sentence. We want to move through
2:24:28it like in a staccato fashion. Number
2:24:30two is the verbs need to be moved to the
2:24:33front of any meaning. So the verbs here
2:24:36binds and doesn't come back and comes
2:24:40back. So this is just like this is
2:24:42simpler sentence structure which is
2:24:44effectively the takeaway here. But we
2:24:46want to go verb white matters. Verb
2:24:48white matters. We don't want verb and
2:24:50then like trailing sentence and then
2:24:52like we get to it. So an example here is
2:24:53in the first sentence it's resulting in
2:24:55progressively finer hair with each
2:24:57successive growth cycle. So it's long
2:24:59and winding like there's not a clear
2:25:01connection between verb this is what
2:25:02happens whereas over here it's verb
2:25:04binds to the follicle here comes back a
2:25:08bit finer doesn't come back right so
2:25:10it's like straight to the point it's
2:25:12much more simple to understand. Number
2:25:14three is all complex words have been
2:25:15removed. Number four is we're using
2:25:17shorter sentences. My number five tip,
2:25:20this is probably the biggest tip of
2:25:21writing for voice is you always want to
2:25:23say your script out loud. Always. This
2:25:25is like number one. You will I will
2:25:28write stuff all of the time and I will
2:25:30read it in my head and I'll go, "That's
2:25:32great." And then we'll sit down and
2:25:33we'll go to record and I'll be looking
2:25:35at the teleprompter and I'll start
2:25:36reading and I'll go, "What is this
2:25:38script? This is terrible. This doesn't
2:25:41sound natural at all." And it's because
2:25:43I didn't actually say it out loud. So,
2:25:45you don't just want to say it in your
2:25:46head. we want to actually say it out
2:25:47loud cuz it does make a substantial
2:25:49difference. And what you will realize
2:25:50is, oop, that sounds a bit complex. Uh,
2:25:52that sentence is a little bit long. Uh,
2:25:55we probably need to shorten and just
2:25:56have verb outcome. And you will notice
2:25:58all these things naturally cuz you'll be
2:25:59like, that's not how I talk. Here are
2:26:00the six writing decisions, sentence
2:26:02level decisions that you need to think
2:26:04about every time you're writing. Number
2:26:06one is uh what's the person? So, is it
2:26:08first, second, or third person? Um,
2:26:10generally first person for storytelling,
2:26:13second person for most scripting. Um you
2:26:16can also go to third person but really
2:26:18performance is in that order best
2:26:19performance first second third um so
2:26:24second person is saying you you have
2:26:26this problem you are trying this etc um
2:26:29third person describes and first person
2:26:34is like we me this is what I've dealt
2:26:36dealt with tense you want to go past for
2:26:40stories and you want to go present for
2:26:43mechanisms in terms of sentence length.
2:26:45You generally don't want them to be very
2:26:47long, but uh you do want to vary
2:26:49sentence length or else it sounds super
2:26:51robotic. Um a big giveaway of AI is
2:26:54super short sticado sentences and uh
2:26:56contrast negation. So you don't want
2:26:58contrast negation and you don't want
2:27:00short short sentences. But you want to
2:27:03vary this because it's actually what
2:27:04like creates rhythm in talking. If you
2:27:06even just look at the transcript of how
2:27:08I've spoken over the last two minutes,
2:27:09you'll notice I probably have a long
2:27:11sentence, then a short one, and then I
2:27:13go back to long sentences and then I
2:27:14have a short one. And it's because
2:27:16that's the natural speech pattern of how
2:27:18people communicate. So, you want to
2:27:20mimic that as well. Now, if you actually
2:27:22want a rule, you could get like Claude
2:27:24or any of your AI models to just look
2:27:25for this and go, "Okay, in my script,
2:27:28make sure there is a consistent pattern
2:27:29of like long, long, short." So, there's
2:27:31a long sentence, long sentence, short.
2:27:33that ends up being like this is a really
2:27:34good writing structure that I like.
2:27:36Reading level, you want to keep reading
2:27:38level in my opinion below grade seven.
2:27:41Some people will say like grade five
2:27:42English at a maximum. I like I don't
2:27:44like restricting. You notice by my
2:27:46content like I don't speak at a grade
2:27:48five level because I am trying to
2:27:50attract between $10 million to $1
2:27:53billion founders and marketing managers.
2:27:55And so I want to speak in the language
2:27:57that they talk in. Same thing with like
2:27:58your product. You just have to think
2:28:00about who like who is our target
2:28:01demographic? Who are we selling to? Are
2:28:03we selling some like supplement that
2:28:05actually has quite a complex mechanism
2:28:07and the type of people that we're
2:28:08selling to aren't the general public?
2:28:10Instead, we're selling to athletes.
2:28:11Well, we can probably increase our
2:28:13language a bit in complexity and reading
2:28:15level because the athletes probably have
2:28:17a little bit more education around type
2:28:20one and type two muscle fibers. And so,
2:28:22we can go to that level. Contractions.
2:28:25You always always want to contract. Um,
2:28:29if you don't know what contractions are,
2:28:31it's rather than saying cannot, you're
2:28:34saying can't or instead of do not,
2:28:36don't. Um, AI, I don't know why, will
2:28:39always do this by default, which is so
2:28:42robotic and so not how people actually
2:28:44talk. And so, you always want to
2:28:46contract. I would, if you're using AI to
2:28:48script, I would put all of this into
2:28:50like your MD file as instructions for
2:28:54the script. last word. You always want
2:28:55the last word to be uh an important
2:28:59word. Now, this is obviously not always
2:29:00going to be possible, but it's generally
2:29:02a good writing methodology. So, you do
2:29:04want some deliberate use of the final
2:29:07word. I'll quickly just say three
2:29:09examples of mixing this stuff around.
2:29:11So, you can see that you can actually
2:29:12get quite a lot of diversity, new
2:29:14scripts, um like slightly new angles
2:29:16just by changing the writing style.
2:29:18Number one would be like a UGC ad which
2:29:22is second person present tense and
2:29:25generally low reading level, lots of
2:29:28contractions, very casual. Okay, so I
2:29:31stopped parting in the middle. I didn't
2:29:34even notice I was doing it. That's the
2:29:36crazy part. So that would be UJC script.
2:29:38Now saying the exact same thing, we
2:29:40could switch to like a documentary
2:29:42style. So we go third person, slightly
2:29:44older, no enthusiasm. There's a point
2:29:47where the accommodation in your life
2:29:50happens before the awareness. She
2:29:52changed where she was parting her hair
2:29:54about a year before she even admitted to
2:29:56herself. Why? Then we can change again
2:29:58and we can go to like a diary register.
2:30:00So this is first person past tense, but
2:30:03it's being written to nobody. I stopped
2:30:05partying in the middle today. I didn't
2:30:07decide to. I just started doing it. So
2:30:09we're using the same angle. We've got
2:30:10the same persona, but we just wrote
2:30:12three very different feeling and
2:30:14scripted ads by simply changing the
2:30:16writing style here. Now, the best advice
2:30:19I can give you, the most helpful advice
2:30:20I've ever received and that I do now all
2:30:23the time when I have time to, is to read
2:30:26the script out loud. Stand up. Don't
2:30:29read it in your head. Say it out loud.
2:30:31Project properly and read it at the pace
2:30:33that somebody would actually say it.
2:30:35Every time you trip up, and I' I've
2:30:37tripped up quite a few times reading
2:30:39scripts throughout this. That's where
2:30:40you actually want to stop, cut and fix
2:30:42it. Every time you run out of breath,
2:30:44the sentence is way too long. Every time
2:30:46you feel embarrassed saying a line
2:30:47because it's written weirdly, and you're
2:30:49like, I would never say that, then don't
2:30:51say it, rewrite it, rescript it. And
2:30:53that's really like the whole technique.
2:30:55Takes 4 minutes, requires absolutely no
2:30:57talent, no software. You just need to
2:30:59take your script and you need to say it
The format decision comes last
2:31:01out loud and read it as if you're the
2:31:02one recording it. So now you've got a
2:31:05finished script. We're all the way we've
2:31:06finished the script, but now you should
2:31:08make the decision as to, well, what does
2:31:10this actually get made into? And most
2:31:13people start there, which is the wrong
2:31:14thing. They go, "Oh, let's make a piece
2:31:15of UGC." And then they go into the
2:31:17scripting process, research everything
2:31:19we've done so far, and only now, only at
2:31:21this point in all this script writing
2:31:23that we've done, do we go, "Okay, now
2:31:25what does this ad actually look like?
2:31:27What are the visuals? What are we
2:31:29creating here?" And so this is what we
2:31:32will call surfaces. How is the ad
2:31:34actually surfacing into the creative? So
2:31:37here's what we want to do. We want to
2:31:39find the loadbearing beat. We then want
2:31:41to score the surface on six properties.
2:31:43Then we want to write what is the
2:31:45loadbearing beat. This is the part of
2:31:48this script that does most of the
2:31:50persuading. As an example, for products
2:31:52whose unique edge is invisible, like a
2:31:55multivitamin or a supplement, well, the
2:31:58biggest loadbearing beat usually in the
2:32:01script is going to be the actual
2:32:03mechanism. For a product whose edge is
2:32:05that it very visibly shows what works.
2:32:08It's not invisible in the body
2:32:09somewhere, but it's very visual. Well,
2:32:10then it's going to be the proof because
2:32:13we can just show before and afters and
2:32:15very clearly demonstrate how the product
2:32:16works. And so this is going to be like
2:32:19gadgets that have a unique mechanism.
2:32:20They end up just being very proof and
2:32:22demonstrationheavy rather than mechanism
2:32:24heavy. For a product whose edge is in
2:32:26the actual like terms or like the the
2:32:30offer is differentiated in some way,
2:32:32then obviously the offer becomes the
2:32:34loadbearing beat. The beat that's
2:32:36important is a property of the
2:32:39proposition, not the format. So [snorts]
2:32:42these are the six properties that you
2:32:44need to score against to know which
2:32:46format to go into. Number one, can it
2:32:49carry a human face? So based on the
2:32:51scripting, can it or does it need to
2:32:53carry a human face? What does this
2:32:54relate to in terms of structure, in
2:32:56terms of loadbearing? It relates to the
2:32:58problem and it relates to proof. If for
2:33:00social proofing we actually need a face
2:33:02and someone showing up, well obviously
2:33:04we need an asset that's going to have
2:33:05that. And then the same for problem
2:33:08agitating. If we're going to be problem
2:33:09agitating and it requires a human
2:33:11actually going through the problem,
2:33:13there you go. Can it show what a camera
2:33:15cannot? This is like showing the the
2:33:17unshowable. Where this shows up is in
2:33:19the mechanism, particularly in
2:33:21supplements and sometimes in proof as
2:33:23well. An example of this is that we
2:33:25might be talking about how this
2:33:27supplement helps help helps with gut
2:33:28health. Now, we could show gut health
2:33:30through like bloating of an actual
2:33:32person or we could use an AI video or we
2:33:35could use like a real animation that
2:33:36someone's built and it goes into the gut
2:33:38and it shows like the gut lining
2:33:40repairing and stuff like that. And so
2:33:42suddenly that visual is required in the
2:33:45asset which restricts what the asset can
2:33:46be. Number three, do you control the
2:33:48order in which it is received? Number
2:33:51four, can you assume sound? So, will it
2:33:54have sound? Will it hold attention long
2:33:56enough to develop something? Does it
2:33:58read as a person rather than as an
2:34:01advertisement to quickly match these in
2:34:04terms of beats? So number one car can it
2:34:06carry a human face? This is number two
2:34:09and number six. Can it show what a human
2:34:12camera cannot? This is related to the
2:34:15mechanism and the proof. Can you control
2:34:17the order in which it is received? This
2:34:19is relevant to the promise through to
2:34:21the end. Can we control the sequence of
2:34:23the script or does the script have to
2:34:25differ here? Like for example, before I
2:34:27showed you a script that uh couldn't
2:34:29have a promise because it was first
2:34:31person, someone talking to a story. So
2:34:32we actually physically couldn't put a
2:34:34promise at the start. And that's going
2:34:35to change the modality. Number four, can
2:34:37you assume sound? This is going to be
2:34:39relevant to pretty much all of these.
2:34:42Number five, will it hold attention long
2:34:43enough to develop into something? This
2:34:46is going to be in the problem mechanism
2:34:49and the offer. And then this will be
2:34:51relevant to the start of the ad. So the
2:34:53hook and the problem. Every format
2:34:55failure that I've seen is typically part
2:34:58of the script that's placed on a format
2:35:01that can't hold it. So, it's not
2:35:02actually a production failure. It's
2:35:04typically a writing failure that ends up
2:35:06looking like a production failure, which
2:35:07is exactly why it keeps getting sent
2:35:09back to the editor on multiple
2:35:11revisions. An example is that a
2:35:13proposition resting on proof should not
2:35:16be made on a surface with no believable
2:35:19face. Right? Like if we're relying on
2:35:21proof, we need some kind of human in
2:35:23there. A proposition that's resting on a
2:35:26mechanism that's invisible should not be
2:35:28a talking head. Typically, you want to
2:35:30go into a format that is going to
2:35:32visually represent the mechanism. This
2:35:33is why you often end up with much
2:35:35greater performing ads. When you script
2:35:39everything and then you think, okay, now
2:35:40that it's all there, let's find like
2:35:42what's the loadbearing beat? How do we
2:35:44score across these properties? Cool.
2:35:46What should the formats look like? And
2:35:47formats can even like change materially
2:35:49across the ads in terms of the visuals
2:35:51because we could start with like a talk
2:35:53to camera UGC, then we can blend into AI
2:35:55animations, then we can blend back into
2:35:57that same talking camera UGC. So there's
2:35:59also flexibility here in terms of how
2:36:01the ad shows up. So let's just break the
2:36:03properties down across three different
2:36:05styles. Now there are like infinite
2:36:08styles and new formats come about all
2:36:10the time, right? like the new formats
2:36:12that are like pretty hot right now is
2:36:14obviously the claimation AI ads which is
2:36:15why I've mentioned them quite a bit but
2:36:17new formats are always getting invented
2:36:19there's always format innovation and so
2:36:21this is just a generalization across
2:36:23like larger level formats that are
2:36:24relatively consistent over time but you
2:36:26can do this exercise down to every
2:36:28single different format that you have
2:36:29live action what I'm saying here is like
2:36:31live action in terms of a person is on
2:36:33camera talking one person so it could be
2:36:35UGC it could be EGC it could be founder
2:36:36story it doesn't matter one person on
2:36:38the camera talking a camera like this
2:36:40are they a believed human face. Can we
2:36:42show the unshowable here? No. Can you
2:36:45control the sequence? Yes. Can we get
2:36:48sound here? Yes. Can we sustain
2:36:50attention? I would say like yes dash no.
2:36:55Typically, if it's just like a talking
2:36:57head to cam, it's actually not a very
2:36:58good asset for holding attention
2:37:00throughout. reads as a person depends
2:37:03entirely on the actual scripting as well
2:37:06as the talent actually reading the
2:37:09script as if it is a person and it's not
2:37:10an actor. Now, what if we do drawn,
2:37:12rendered, AI, etc. Some kind of like
2:37:14animation style? Is there a believed
2:37:16human face? No. Does it show the
2:37:19unshowable? Yes. Can you control the
2:37:21sequence? Yes. Can we have sound? Yes.
2:37:24Can we sustain attention much better in
2:37:27this format because we have much more
2:37:28flexibility to cut and change? It's
2:37:31generally a more engaging format. And
2:37:33then does it read as a person? Yes, we
2:37:35can definitely get it to read as a
2:37:36person. And we're not pretending like
2:37:38someone is talking through our voice.
2:37:39And so it's actually arguably easier
2:37:41here. What about a long form native
2:37:43static? For those that don't know what
2:37:44this is, it's a static image ad that
2:37:46looks incredibly native to the platform.
2:37:48Think a photo of a garden and that's it.
2:37:50And then there's long form copy that
2:37:52accompanies it that talks to a story. Is
2:37:54there a believed human face? No. Can it
2:37:56show the unshowable? Can you control the
2:37:58sequence? No. Because it's a static ad,
2:38:01so you don't have control over the
2:38:03sequence in which people will consume
2:38:05these components of the ad. How their
2:38:07eye moves is out of your control. Can we
2:38:09implement sound? No. Can we sustain
2:38:12attention? Yes. And then does it read
2:38:15like a person? Yes. Often this reads
2:38:17like a person more than any of them. And
2:38:19so different formats here will do
2:38:21different things. So if we need these
2:38:23elements for what we've scripted, then
2:38:25we go for this. If we need these
2:38:27elements for what we've scripted, then
2:38:28we go for this, etc. If we are happy
2:38:30with these elements, then we can go into
2:38:32a long form static. None of these
2:38:33perform better than the other, right?
2:38:34There's long form statics that have
2:38:36produced millions, rendered ads that
2:38:37have produced millions, live action ads
2:38:39produced millions. They just have to be
2:38:41relevant to the ad and they have to
2:38:42complement the ad and the script that
2:38:44we've created. Big question is what
2:38:47should the length of the ad be? Should
2:38:49it be 30 seconds? Should it be 60
2:38:51seconds? Should it be 5 minutes? Now,
2:38:53the short answer is that all of them
2:38:55work. There are 30 secondond ads that
2:38:57have spent millions of dollars. There
2:38:59are 20inut ads that have spent millions
2:39:02of dollars. There is no like perfect
2:39:04length of an ad that is going to be the
2:39:06best converting ad to get cold audiences
2:39:08across the line. Now, as you increase
2:39:11the length of the ad, the cost of
2:39:12production obviously increases. Not just
2:39:15in actually creating the ad, like the
2:39:17shooting, the editing, the post, but
2:39:20also in the scripting. Going and
2:39:22scripting a 5minute ad takes a lot of
2:39:24time. That is like probably 2 days worth
2:39:27of work if you're going to manually go
2:39:29and write a 5minute ad and do it
2:39:31properly and it have a good chance of
2:39:33being a winner. Vice versa in the same
2:39:35amount of time you could whip out tons
2:39:37of 30-second ads. And so there is like a
2:39:39middle ground that you have to weigh in
2:39:41terms of as you lengthen creative does
2:39:44your hit rate improve? because your hit
2:39:46rate must get better or the spend
2:39:48capacity of those ads must get better or
2:39:51else it's not worth it because you spend
2:39:53two days making one ad or you could
2:39:55spend two days making 10 ads and if the
2:39:57hit rate is both 10% well you're way
2:39:59better off doing the 10 shorter ads cuz
2:40:01you're going to get a winner whereas
2:40:02you're only you're not going to get a
2:40:03winner here because you only made one
2:40:04ad. So you need to weigh that up.
2:40:05Generally speaking and most people I
2:40:07believe would agree with me on this who
2:40:09have run tons of ads and have millions
2:40:11of dollars in ad spend under management.
2:40:13And for context, right now we spend
2:40:15about a million dollars a day on ads.
2:40:17The more the length of the ad increases,
2:40:20the more scalable the ad becomes because
2:40:23to increase the length of the ad, what
2:40:25you end up doing is just going more
2:40:27unaware because to get like if you just
2:40:29hook someone straight away and you start
2:40:31talking about their problem, well, like
2:40:32we're already deep into the ad by now.
2:40:34So like let's just start moving through
2:40:35the elements. So how do you end up with
2:40:37an ad that's 5 6 minutes long? Well, you
2:40:40go to something that's super unaware.
2:40:42And so you look at these like animation
2:40:44ads these days and they will start with
2:40:47something like my husband just broke up
2:40:50with me and then so when I went to work
2:40:53I had to tell everyone and then I went
2:40:55home and did this and then I did this
2:40:57and they talk through a story and you
2:40:59have that like they haven't even really
2:41:01started problem agitating till we're
2:41:02like 10 seconds in and then they just
2:41:05problem agitate for like 2 minutes and
2:41:06this is where most of the length ends up
2:41:08coming from through like a bunch of
2:41:09storytelling and then they will
2:41:11storytell through how they found some
2:41:13kind of mechanism that helped them
2:41:15through this like breakup that they're
2:41:16going through, etc., etc. Objection
2:41:19handling ends up getting lengthened
2:41:21quite a bit. Proof then ends up going on
2:41:23for quite a while and then there's a
2:41:24bunch of risk reversals. So, honestly,
2:41:26my like generalized recommendation is to
2:41:28test a bunch like I would do bunch of
2:41:3030-cond ads, bunch of 60-second. I would
2:41:33really encourage you to test in three,
2:41:35five, six minute ads as well. It's just
2:41:37when you're testing longer ads, you want
2:41:39to be extending the problem agitation.
2:41:43This is where you're going to get
2:41:44length. You want to be extending
2:41:46sometimes the mechanism like you can
2:41:48draw the mechanism out a little bit
2:41:49rather than just explaining it
2:41:50succinctly. You can explain all of like
2:41:53the different mechanisms of the
2:41:54supplement that helps. And then what you
2:41:56end up wanting to do like this is
2:41:58something that IM8 does very well to
2:42:00extend the length of their ads is they
2:42:02cycle between these. And so you will go
2:42:06problem, you will generally go like
2:42:08problem, promise, mechanism, objection,
2:42:10proof, back to problem, promise,
2:42:13mechanism, objection, proof, back to
2:42:16problem. And you will loop through this
2:42:17like three times. And that allows you to
2:42:19increase the duration of your ad. Now,
2:42:21how do you do this? Well, in the example
2:42:23that we've been using this whole time on
2:42:26DHT for hair loss, what we would do is
2:42:28we would choose one of the mechanisms,
2:42:30which might be DHT, we would problem
2:42:33agitate. We would then promise that this
2:42:35is going to work. We would talk about
2:42:37DHT as a mechanism. We would do a bunch
2:42:39of objection handling. Then we would
2:42:42loop back and we would problem agitate
2:42:44again on like let's say DHT is great,
2:42:47but DHT by itself is actually not going
2:42:50to fix the problem because I bet you've
2:42:51tried DHT products before. And so what
2:42:54actually makes DHT work is when you
2:42:56combine it with rosemary oil at the same
2:42:59time because and then we go into the
2:43:02mechanism. Rosemary oil helps with blood
2:43:05distribution to the hair which helps the
2:43:06DHT actually find the hair follicles. We
2:43:09can go into more objection handling. We
2:43:10can go into proof behind it and then we
2:43:13can loop back again and we can loop back
2:43:14to another problem and then we can go
2:43:16through another promise, another
2:43:17mechanism or how the mechanism ties into
2:43:19that promise and problem and then back
2:43:21to the objection. The way that IM8 does
2:43:23this is, and honestly, it's actually how
2:43:26I would do it here, is they do it
2:43:28through timelining the impact of the
2:43:31supplement over time to your health. And
2:43:34so they will do a off the top of my
2:43:36head, it's something like a 7-day, 14,
2:43:3930, 90, and then like a 180. And so they
2:43:42will go by day seven, you will already
2:43:45start feeling your gut lining healing,
2:43:47but by day 14, you will then have this
2:43:50transformation. So this problem that
2:43:51you've been having becomes solved and
2:43:53then back to this problem you have well
2:43:56this is going to be solved by day 30 90
2:43:58180 etc. So they use this as like a
2:44:01scripting vehicle for being able to just
2:44:03cycle around problem promise problem
2:44:05promise mechanism to be able to extend
2:44:07the length of their ad. Why does the
2:44:09length of the ad help improve and get
2:44:11better performance? It's like the exact
2:44:13same thing with content, which is that
2:44:15if you're at this stage of the video,
2:44:16you're probably 3 hours, I'd say, we're
2:44:19in right now to this video. The chances
2:44:21of you reaching out to work at BlueSense
2:44:23Digital or work with us is substantially
2:44:26higher than if this video was 8 minutes
2:44:28because you have spent 3 hours with me.
2:44:30And so there is a lot of credibility
2:44:32built by this point. Same thing with
2:44:34direct consumer and creative. If you
2:44:36spend 30 seconds trying to convince
2:44:38someone why to buy, obviously like
2:44:40you're not going to convert as many
2:44:41people as if you spend seven minutes
2:44:43trying to convince them why they should
2:44:45buy. So how these change as you increase
2:44:48the length of the ad is the hook always
2:44:50remains the same. The hook doesn't
2:44:52lengthen like the hook is a oneliner.
2:44:54The problem will be just a oneliner. If
2:44:57your ad is 15 to 45 seconds, then as you
2:45:00go to 90 seconds and above, the problem
2:45:03extends to multiple lines. And then as
2:45:05you go to like a six to 10 minute ad,
2:45:08the problem becomes a scene in itself.
2:45:10And this is where the problem section
2:45:12can become two to three minutes of
2:45:14problem agitating and storytelling. For
2:45:16the promise, in a 15-second ad, you're
2:45:18not even going to have a promise.
2:45:19There's not enough time. In 30 seconds,
2:45:21the promise will get introduced as one
2:45:23sentence, maybe two. As you go up to 3
2:45:26to 10 minutes, the promise can extend to
2:45:28two sentences, but you're really not
2:45:29going to get much length there. in the
2:45:31mechanism. You're honestly in a
2:45:3315-second ad, not even going to be able
2:45:34to get the mechanism in. It's too short.
2:45:36Once you go to 45 to 60 seconds, you're
2:45:39going to get the mechanism in in one
2:45:40single sentence. For 3 minutes or like a
2:45:431 to 3 minute ad, the mechanism can get
2:45:45drawn out into 2 3 4 sentences. It can
2:45:49become actually the majority of the
2:45:50watch time in the creative if the
2:45:52mechanism is good enough. And then as
2:45:53you go for like five, six, 10 minutes,
2:45:57this becomes a very large loadbearing
2:46:00portion of the ad. And so just like the
2:46:03problem can come out and become 3
2:46:04minutes, so can the mechanism section of
2:46:07the ad. I would think about this as like
2:46:10edutainment, right? We're educating
2:46:12people, but we're keeping it
2:46:13entertaining as we're going through.
2:46:14That's what these ads generally do quite
2:46:16well. And so as people watch them, they
2:46:18actually feel accomplished. Particularly
2:46:19like an older demo watching through a a
2:46:22VSSL style ad, they feel accomplished
2:46:24cuz they're like, I've learned so much.
2:46:26Like I didn't know that my problems with
2:46:28getting tired at the end of the day was
2:46:30due to menopause causing this specific
2:46:32hormonal imbalance that causes this that
2:46:35has a knock-on effect that then causes
2:46:37these mechanisms and because I'm eating
2:46:38that, it's causing these problems. like
2:46:40they feel like they're getting watching
2:46:41a YouTube video educating themsel about
2:46:44the mechanisms of menopause when in
2:46:46reality maybe they like they are sure
2:46:48like it's all true but it's pushing them
2:46:51on a narrative towards an underlying
2:46:53desire towards a product that solves it.
2:46:55We then go to the objection in very
2:46:57short 15-second ads no room for an
2:46:59objection. If you go up to a 60 to two
2:47:01minute ad, 60 seconds, two minutes, you
2:47:04can have two to three sentences on
2:47:05objections and you can handle multiple
2:47:07objections. And then in a six minute
2:47:09plus ad, you can have multiple large
2:47:11blocks of objection handling. So you can
2:47:14really fill like 2 minutes of objection
2:47:16handling. And this objection handling
2:47:18will often get filled into the problem
2:47:21agitating block. Where you're spending 3
2:47:22minutes problem agitating, you're
2:47:24normally going to include a lot of
2:47:26preemptive objection handling. on proof.
2:47:28This never gets too long. 15-second ad
2:47:31doesn't exist. 60cond to 2 minute,
2:47:33you'll often have one, two, maybe three
2:47:35pieces of proof. And then as you go to a
2:47:38super long ad, you can you can honestly
2:47:40start going to like an infinite proof
2:47:42level. And you could put like five to
2:47:44six different pieces of social proofing.
2:47:45And remember back to my proof ladder
2:47:47from before, you would be putting all
2:47:49six in at the back of the ad. On the
2:47:52offer, this is always going to remain
2:47:54short. The offer isn't going to be a
2:47:55part where you get length out of the ad,
2:47:57and you don't want to. You don't want
2:47:59the ad to just be you talking about the
2:48:01offer. Risk reversal isn't going to fit
2:48:04in a sub 60-cond ad. Once you go over 60
2:48:07seconds, the risk reversal will fit. It
2:48:08will always be one single line. And then
2:48:11the call to action will be in every ad.
2:48:14As the ad gets a bit longer, you will
2:48:16have a longer CTA like what we scripted
2:48:17out before. Rather than one line, it
2:48:19becomes two or three. If you have a long
2:48:21enough ad that is 4 minutes plus, you
2:48:24will have multiple CTAs. So you won't
2:48:27just make an ask at the end, you will
2:48:29make an ask at the 3 minute mark, 5
2:48:32minute mark, 7 minute mark, right? You
2:48:34will make an ask like Yeah. And by the
2:48:36way, click the link in the description
2:48:37and you can find out about the product.
2:48:38But look at what John did when he got
2:48:40and then you go you go back into proof
2:48:44back into offer back into risk reversal
2:48:45CTA and then you so you loot back
2:48:48through the script structure so that you
2:48:50can make multiple call to actions. I've
2:48:52said in a reel that I put out before
2:48:53that what you want to do is script an
2:48:55ad, hand it to an editor and get a five
2:48:58minute version and then you want like a
2:48:59one to two minute version to test. That
2:49:01was bad advice. I don't advise doing
2:49:03that because if you script for a
2:49:05six-inute ad and you try to cut it down
2:49:07into a two-minute ad, it's often going
2:49:09to be very difficult to do. Instead, you
2:49:11want to do the script cutting yourself.
2:49:13And so, if you want to test a few
2:49:16different lengths of ads, write your
2:49:18six-inute ad, but then you yourself need
2:49:20to refine the second script down to 2
2:49:23minutes, and it's ultimately going to
2:49:25look materially different. Like, the
2:49:26bridges are going to look different.
2:49:28When you try to take a really long ad
2:49:29and just edit it down, it doesn't end up
2:49:31being that good. It's just the reality.
2:49:33Sometimes you can make it work,
2:49:34sometimes it does work. I would build
2:49:36for the length. I wouldn't just make a
AI writes the average unless you feed it
2:49:37long ad and then try to snip it into
2:49:39shorter ones. So, the issue with AI
2:49:42script writing is that it's using
2:49:44abstraction. So, it's always trying to
2:49:46find what is the most probable next
2:49:48thing to say and then filling it with
2:49:50the probability of what the next word
2:49:52should be. And so what you end up with
2:49:54is the mean, the average, the average
2:49:56regression. A lot of the time, even when
2:49:58you do have good training data and
2:49:59context, it will inevitably move towards
2:50:02the average. That is not to say that AI
2:50:04can't write really good copy. It's not
2:50:06to say that we haven't received copy
2:50:08before that's been like excellent and
2:50:10not actually needed any any revisions
2:50:11and pushed it straight into a script and
2:50:14straight into production. But it is to
2:50:15say that if you don't put a lot of
2:50:19context and instructions, it will revert
2:50:21to the average. and the script writing
2:50:23will be very very mediocre. So you
2:50:26actually have to put a lot of effort
2:50:28into getting a good outcome here. One of
2:50:30the main issues with using AI scripting
2:50:33is that you don't want it to really use
2:50:36any of its existing context from the
2:50:38training data on the internet. Instead,
2:50:40you want to give it all of the research
2:50:42that we went through at the start and
2:50:44you want to tell it just use that. Like
2:50:46don't go and make stuff up. like use the
2:50:49exact words and stories that have come
2:50:51from our customers on phone call
2:50:52recordings, on reviews, on testimonials.
2:50:55That will give you an incredible output
2:50:57because it will just take all of the
2:50:58corpus of data that you have in the
2:51:00research and then it will just like
2:51:02cherrypick out points and then structure
2:51:04it against a good uh copyrightiting
2:51:06structure. What AI won't be able to do
2:51:09well too is it won't it will hallucinate
2:51:12a mechanism if you don't have one. You
2:51:15want to make sure it doesn't go and
2:51:16hallucinate mechanisms or it will use
2:51:18just a generic mechanism that everyone
2:51:20else is using. Once again, reverting to
2:51:22the mean. And so you want your input
2:51:24data across all of this and your
2:51:26research to be really good. Like the
2:51:27thing is like the reason why AI script
2:51:31writing isn't actually super high
2:51:33leverage is because you still have to do
2:51:36all of the work up until writing the
2:51:39actual words. And then like yes, you can
2:51:41save time on writing the actual words
2:51:43because like AI will output it. But
2:51:46writing the actual words was kind of
2:51:48never really the hard bit about writing
2:51:50good scripts about writing good copy.
2:51:53Like the hard bit is the 80% of time
2:51:55that is spent on this enormous corpus of
2:51:58research and structure and thinking
2:52:00about all of these things. It's all in
2:52:01the prep work. You still have to do a
2:52:03lot of the prep work. Like AI can help
2:52:05here and there. You need to come up with
2:52:07a mechanism. You need to come up and
2:52:09find not come up. You always need to
2:52:11find the mechanism. You need to find the
2:52:13objection. You need to find the
2:52:15problems. You need to find the proof.
2:52:17And then you need to give all of that
2:52:18and say, "Hey, right." I would also
2:52:20think very closely about what your
2:52:23source material is in how you are uh
2:52:27directionally telling it to write. So
2:52:30the as an example you can tell it to
2:52:32write your give it all this stuff and
2:52:33tell it to write your copy and it will
2:52:36be writing of training data of 40,000
2:52:39product description pages or you could
2:52:41tell it to write but write with always
2:52:45top of mind in using frameworks from
2:52:48Oglev Schwarz Halbert Sugarman Benanger
2:52:52like you can have all of their writing
2:52:55you can have all of their books
2:52:56transcribed you can have it sitting in a
2:52:57context file and you can Okay, every
2:52:59time you write a script, read all of
2:53:01their books, read all of their content,
2:53:03and then write the script. You will
2:53:04probably get a better output, having
2:53:07better context relevant to the types of
2:53:09frameworks and the types of writing that
2:53:11you want to go for rather than letting
2:53:13it just revert to the mean where it's
2:53:14probably been trained like how many
2:53:17oggov books was Claude trained on and
2:53:20then how many product description pages
2:53:23on Shopify was Claude trained on? It's
2:53:25probably like a 300 to1 ratio towards
2:53:28the product description pages on Shopify
2:53:30because it's just the the corpus of
2:53:32learning data is just scraping from the
2:53:33internet. That's why the writing isn't
2:53:35that good. So, what ends up becoming the
2:53:37job here is selection. Selection is the
2:53:41job. Okay? You need to be able to do all
2:53:43of this stuff and then be able to throw
2:53:45it in an AI script writer and then be
2:53:48able to understand whether it's good or
2:53:50not and be able to select the good
2:53:52parts, the bad parts, the rewrites, etc.
2:53:54I'll give you a bunch of really good
2:53:56tactical instructions that you should
2:53:58use and things that you should think
2:53:59about. Retrieval, not invention. I
2:54:01already said this before, but you want
2:54:02to make sure it's retrieving content
2:54:04from your research, not just inventing
2:54:06stuff. Transposition. AI is really good
2:54:10at taking an existing winning script
2:54:12that's worked and transposing it into a
2:54:14different format. And so if you have a
2:54:16winning uh storytelling ad that's in
2:54:19first person past tense, then you can
2:54:22tell it, hey, take this winning ad, keep
2:54:24it as similar as possible, but transpose
2:54:27it into, you could either change the
2:54:30persona, you could change the mechanism,
2:54:31or you could say, change this into
2:54:33present tense, third person, and then it
2:54:36will do an incredible job at that very
2:54:37quick, much faster than you could do it.
2:54:39It's also decent at cutting down ads,
2:54:42extending ads, as long as you give clear
2:54:44instructions about what specific
2:54:46component of the creative it should
2:54:48spend more or less time on, or else
2:54:50it'll just like loop around on the hook
2:54:51more, loop around on the risk reversal
2:54:53more. It's really good at variant
2:54:55volume. So once again, winning ad. Don't
2:54:57just transpose it. Make a bunch of
2:54:59variants of this. Here are what we
2:55:01believe makes it a winning ad. Don't
2:55:02adjust that much. Change it up.
2:55:04Structural checking. It's very good at
2:55:06this. models are very good auditors
2:55:08against a framework. And so if you for
2:55:10example load this framework into a
2:55:12markdown file, every time you write a
2:55:14script, put it in there and say audit it
2:55:16against this framework. Is it a good
2:55:18script or not? No, your script is
2:55:20missing a promise. Okay, great. Give me
2:55:22five promise options. All right, I'm
2:55:24going to select this one cuz our job is
2:55:26selection and I'm going to put it in.
2:55:27The next is that it's really good as a
2:55:30first draft. Obviously, sometimes people
2:55:32have writers block. they even with all
2:55:33this research and stuff, you get there
2:55:34and you're like, I don't I don't know
2:55:36where to start on this particular ad.
2:55:38So, dump it all, get the first draft,
2:55:40and then from there, refine. So, here's
2:55:42all the lessons, everything that we've
2:55:44gone through. We're about to pull up the
2:55:45script, and we'll go through the final
2:55:46read of how this all applies into the
2:55:49script. Number one, the first thing you
2:55:51need to do is you need to find the
2:55:52desire and you need to evidence it.
2:55:54Okay? You always need to speak to an
2:55:56underlying pre-existing desire and then
2:55:58you need to have actual evidence within
2:55:59your customer base to prove how we are
2:56:02going to speak to the desire. You don't
2:56:03invent either of these. Number two, you
2:56:06then run the five stages of research
2:56:08that we went through. Number three, you
2:56:10then place the buyer on the stages of
2:56:13awareness and sophistication. So, what
2:56:15stage of awareness are we speaking to
2:56:17here? Where does this person exist? And
2:56:19what level of sophistication are they
2:56:21at? Number four, we need to fix the
2:56:24offer. Before we do any kind of script
2:56:26writing or we put any kind of ad
2:56:27together, the offer needs to be good.
2:56:29So, we can't understate that. Number
2:56:31five, you need to come up with unique
2:56:33adjectives. Anyone can say, "This
2:56:36shampoo makes my hair soft." What can
2:56:39you say that's unique to you? How can
2:56:41you be one of one? How can you combine
2:56:43multiple adjectives that people normally
2:56:45don't do to position you in a unique
2:56:48way? But we need unique adjectives.
2:56:49You're not just going in with common
2:56:51language. Number six, we need to agitate
2:56:54the consequence, never the symptom. You
2:56:56never want to be agitating on the
2:56:57symptom, which people do all the time.
2:56:59Instead, you want to be agitating on the
2:57:00consequence or the accommodation. Number
2:57:03seven, we want to promise, then we want
2:57:05to go into the mechanism. The promise
2:57:07always precedes the mechanism. Big
2:57:08mistake doing it in the opposite
2:57:10direction. Number eight, the hook needs
2:57:12to sell line two. More importantly, when
2:57:15you go and write out three to five
2:57:17hooks, the hook needs to make sense as
2:57:20it flows into line two. Biggest mistake
2:57:22people make is they just go and get AI
2:57:24to make them 10 hooks and they make
2:57:26absolutely no sense as they bridge into
2:57:27the problem agitation. So, we need to
2:57:29make sure that the hooks are well
2:57:30scripted and make sense in conjunction
2:57:33with the body. Number nine, the proof
2:57:35must always be greater than the claim. A
2:57:37claim with a great amount of proof is
2:57:40always better than a great claim with no
The finished script complete
2:57:42proof. Number 10 is the format needs to
2:57:44match the visual requirements of the ad.
2:57:47So, let's do the full read. Original ad.
2:57:49Here's where we started the video. If
2:57:52you're finding more hair in the shower
2:57:53drain, you're not imagining it. Women
2:57:55lose it at the part line first, usually
2:57:57about 18 months before anybody else
2:57:59notices, which is why we made Nourish
2:58:01Plus with six clinically studied
2:58:02ingredients, vegan, cruelty-free, made
2:58:05right here in Australia. Head to the
2:58:06site and grab yours. Now, the finished
2:58:09version, which you should be creating
2:58:12after everything that we've gone through
2:58:14and learned. I stopped parting my hair
2:58:16in the middle about a year ago. I didn't
2:58:18decide to do that. I just started doing
2:58:20it. And then I saw a photo of my
2:58:22sister's wedding from behind and I
2:58:24understood what I'd been avoiding. What
2:58:26are we doing here? We're creating an
2:58:28incredible hook that plays to identity,
2:58:30plays to emotion, and it probably
2:58:32agitates incredibly well. Here's what I
2:58:33didn't know. It's not the hair, it's the
2:58:36follicle. And it's shrinking a bit.
2:58:38Every cycle because of DHT. And every
2:58:40cycle, it comes back finer until one
2:58:43cycle it doesn't come back at all. This
2:58:45is about keeping what you've still got,
2:58:47not getting back what's gone. That's an
2:58:49identity sentence. And this is the
2:58:51unique mechanism. I've done the rosemary
2:58:53oil. 4 months. My pillowcase smelled and
2:58:55nothing happened. And that's because it
2:58:57was never going to work upstream of the
2:58:59thing that's actually doing it. What
2:59:01have we done? We've objection handled
2:59:03clearly. Three things slow it down.
2:59:05We're using a retention mechanism. Salt
2:59:07palm blocks the enzyme that makes the
2:59:09DHT. Rosemary oil keeps blood at the
2:59:12root, which is why it half worked, and a
2:59:15keratin precursor gives the follicles
2:59:17something to build with. 4,800 people
2:59:20have reviewed it. The word that came up
2:59:22the most was finally. You can buy those
2:59:25three separately, and people often do,
2:59:27or you can take one capsule at night.
2:59:29It's the 90-day pack that I bought
2:59:32because the cycle is 90 days and a
2:59:3430-day pack is designed to fail. 60
2:59:37cents a day. If your part hasn't
2:59:39changed, you can send back the empties
2:59:41and they refund you for all three. The
2:59:44women who keep it are the ones who
2:59:46started before they could actually see
2:59:48it. This phenomenally better ad than
2:59:52this, right? We've gone and increased
2:59:54the chances of this creative working and
2:59:56scaling by 10fold. and it's through
2:59:58implementing the script structure and
3:00:00everything that we have gone through and
3:00:03learned in this video. With all of that
3:00:05being said, if you're an e-commerce
3:00:06brand or retailer doing over $5 million
3:00:08a year, click the link in the
3:00:09description to reach out to us for a
3:00:11completely free audit. It's a one to one
3:00:13and a half hour Loom video where we will
3:00:15break down your technical account
3:00:16structure, data integrity, and creative
3:00:19to help you grow. If you are a
3:00:21performance marketer with at least two
3:00:23years experience in media buying on
3:00:24Facebook and ideally Google, please
3:00:27reach out to us at
3:00:28hiring@bluensedigital.com.au.
3:00:30We will also have a link in the
3:00:31description below to see what the job
3:00:33application looks like and so you can
3:00:35reach out to us and apply. And if you
3:00:37are neither of those buckets, would
3:00:39really appreciate if you like, comment,
3:00:42share, subscribe if you can boost this
3:00:44video as much as possible. I am really
3:00:46hoping that this is the highest
3:00:47performing video on the channel
3:00:49considering how much effort we put into
3:00:51this.