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How To Write Meta Ads That Scale: Copywriting Masterclass

Blue Sense Digital · 37,225 words · 170 min read

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Intro

0:00In this video, I'm going to teach you

0:01how to write a winning ad that will

0:02scale in your account. I'm not just

0:04going to hand you a framework. I'm also

0:06going to accompany it with building a

0:08script live so you can see the exact

0:10thought process. By the end of this

0:11video, you'll know the nine things that

0:13every ad that's ever sold anything

0:15actually does. You'll be able to read

0:17any script from your team, and you'll be

0:19able to give them feedback beat by beat.

0:21And you'll know which of the 40 drafts

0:23that are put in front of you is the is

0:25the one that's actually worth running.

0:27Now, nothing that sells in copywriting

0:29or script writing has really been

0:30invented since 1966. Every ad script

0:33that you see these days has core

0:36fundamentals and principles that were

0:38developed years and years ago. And so,

0:40we're going to pull them into this

0:42video. We're going to teach you the

0:43fundamentals of copywriting so that you

0:46can understand where all this theory

0:47came from and then how you can actually

0:49go and put it into application. So,

0:51here's how this video is going to run.

0:53We're going to start off with the buyer

0:54and understanding the consumer. We'll

0:56then move into the research and the

0:57offer piece. Then we go into writing the

1:00argument line by line. Then we're going

1:01to take that one argument that we write

1:03and we're going to put it into three

1:05completely different formats. And

1:07lastly, we'll finish with what kind of

1:09AI scripting can be done to complete it.

1:11We are aiming to make this video the

1:13most valuable copywriting, script

1:15writing, ads scaling video that exists

1:17on YouTube. Tens of hours of prep has

1:20gone into this video. So let's dive in.

1:22So firstly, 99% of sales theory or

1:24copywriting hasn't really been invented

1:27since 1966. Kennedy in 1904, Hopkins

1:301923, Collier 1931, Capable 1932, Reeves

1:341961, Oglev 1963, Shorts, Eugene Schwarz

1:381966.

1:40If you see any copywriting content, if

1:43you see any sales content, if you see

1:44any sales books that come out these days

1:47on how to copyright, it's all just a

1:49distillation of these people, okay?

1:51Okay, it's all just this stuff reworked.

1:53And I want to say that up front because

1:55this video is the same thing. I'm not

1:57inventing anything new here in sales

1:59copy. We're just taking all of the OG

2:02legends and we're distilling it into a

2:04consumable format so that you can take

2:06all of these lessons and then apply them

2:08into your own script writing process.

2:09Now, I want to fix two core concepts

2:11that I have said in previous videos that

2:13I've said on Instagram reels that I put

2:14out. Number one is I have said quite

The hook sells nobody

2:17often that the hook is 80% of

2:19performance. I said this in my creative

2:21strategy video as well. The hook is 80%

2:23of performance. This is not true. This

2:25wording is actually bad by me. The hook

2:28is not driving 80% of performance.

2:31Really, what I should have said here and

2:33the correction is that the hook is 80%

2:37of the audience. Roughly none of it is

2:40persuasion.

2:42And so the hook is selling no one. Okay?

2:45No one gets sold by the hook. there's

2:46nowhere near enough scripting within the

2:49first 3 seconds to actually be able to

2:50sell someone. However, it is where 80%

2:52of the audience lies. So, that is a

2:54slight refinement of on what I've

2:56already said. Uh, which is a really

2:58important note for when we start

2:59building these scripts and thinking

3:00through these frameworks. Another thing

3:02that I said back on the 29th of Jan in

3:05both a YouTube video and an Instagram

3:07reel was that I was pushing the fact

3:09that you need to move away from

3:10frameworks. stop using frameworks

3:12because frameworks are incredibly

3:14generic and they don't allow you to

3:16actually have top 1% expertise and do

3:18something that's outside of the box and

3:19that stands out. Correct. I still stand

3:22by this. However, the refinement is that

3:25frameworks are really good to be able to

3:29get competent to be able to become top

3:3220% at a skill. Frameworks will get you

3:35there. In fact, they could probably even

3:36get you to the top 10%. Now, there's

3:38going to be some people watching this

3:39that are already really, really good at

3:40copywriting. And then there's going to

3:41be a lot of people just by the law of

3:43averages that are not very good at

3:45copywriting, and that's why you're

3:46watching this video. So, we're going to

3:48be giving you frameworks. We're going to

3:50be giving you ways to be able to create

3:52much better copy, much better scripts

3:54than you ever would have made before.

3:56Then, once you've become competent, you

3:58can break the frameworks because you've

4:00earned the right to. Now, a little side

4:02note here is in the preparation of

4:04putting this video together, I went and

4:07scraped 360

4:09YouTube video transcripts on how to

4:11write good ads because I want to see

4:13what was already out there in market.

4:14What were people talking about? And 75%

4:17of the content in like time duration of

4:21those 350 plus ads, 70% of it was just

4:25on hooks. Now, it makes sense, right?

4:28Hooks is where 80% of the audience is.

4:30But the hooks don't sell anyone. And

4:32that's really important when we're

4:33trying to write a script that sells. If

4:36the objective is to sell, to get a

4:38return on ad spend, to get a return on

4:39investment, to get more leads, you need

4:41to actually focus on the other 57

4:45seconds of the 60-second script. And so,

4:48yes, we will go into hooks in this

4:50video. Yes, we will touch on them. But

4:52at the end of the day, your hook can be

4:54terrible. And as long as some people

4:56watch past it and then like get into the

4:58proper meat of the ad, they will still

5:00buy. And so yes, the hook is where 80%

5:02of the audience is, but the hook doesn't

5:04sell anyone at all unless there's a

5:06really prevalent unique mechanism that

5:08you can put at the start, which is going

5:10to be category specific. All right. So

5:13this is a real script that we have

5:15anonymized slightly and this is the

5:17premise of the entire video. So, as we

5:20move through the video, we are going to

5:23be teaching elements to be able to come

5:25back to this script and improve it. Now,

5:27this is an okay script, but it's not

5:30going to sell that well. And so, we're

5:31going to turn it into a great script.

5:33Let's run through it really quickly. If

5:34you're finding more hair in the shower

5:36drain, you're not imagining it. Women

5:38lose it at the part line first, usually

5:41about 18 months before anybody notices,

5:44which is why we made Nourish Plus with

5:46six clinically studied ingredients,

5:48vegan, cruelty-free, and made right here

5:50in Australia. Head to the site and grab

5:52yours. A very typical script that I'm

5:55sure a lot of you have written before.

5:57And on the surface, this is like, yeah,

5:58this is good. Go and shoot it. Brand

6:00team would approve. Performance

6:01marketing team would probably approve.

6:03But if there is one thing that you take

6:05away from this entire video, let it be

6:09the finished version of this script. So

6:11at the very end, we are going to

6:13obviously chip away at this script,

6:15improve it line by line as we run

6:16through frameworks and explain how they

6:18tie in to this particular script, and

6:20we're going to turn this into a really

6:21good app. Two disclosures. Number one,

6:24this isn't a real brand. I've anonymized

6:25the script. Number two, we are going to

6:28change a lot of this script based on

6:30copyrightiting frameworks, but if the

6:32stuff that we say isn't true for your

6:34brand, don't say it because it's not

6:36compliant. Okay? So, I'm going to start

6:38to mess with these words and change them

6:41into stuff that's a lot more convincing,

6:43that sells a lot better. But if I am

6:44saying stuff that is not actually true

6:47to what the product can deliver, then

6:49obviously don't say it. But we are going

6:51to assume a particular product here and

6:53assume a particular outcome and then

6:54we're going to obviously write around

6:56that product. Let's dig into a few

6:57things here and then obviously

6:59throughout the next one to two hours

7:01we're going to continue to dive into

7:03frameworks and understand how every

7:05single word here can be improved. Let's

7:07just dive a little bit into this one

7:09because this is very very common used

7:11all the time in like every script every

7:14ad I see. So this line is making three

7:16claims. They're making a claim that it's

7:19vegan, that it's crueltyfree, and that

7:21it's made right here in Australia.

7:23Firstly, are these legitimate claims?

7:26Yes. Okay. We're compliant. Moving on to

7:28the next important question, which is,

7:30can the tub or whatever this is next to

7:34it on the shelf say the exact same

7:36thing? And the answer is probably like I

7:39imagine a good chunk of the market is

7:43vegan, cruelty-free, and made in

7:44Australia. And if that is the case, then

7:46we have just wasted about seven, eight

7:49words, probably four and a half seconds

7:51of this ad on something that is not

7:53differentiated within the market. Now,

7:55what do you generally want to do towards

7:57the end of an ad, towards the end of a

7:59script? Generally, if you're using

8:00frameworks, you'd want to objection

8:02handle. So, we could look at this line

8:03and we could say this is an objection

8:04handling line. This is a very big

8:06mistake that people make, which is that

8:08they objection handle objections that

8:10the consumer doesn't even have. How many

8:12people get to the end of this script and

8:13go, "Oh, this is a really good product

8:15and yes, my hair is falling out, but uh

8:17better be vegan. It better be

8:18cruelty-free." Like, is that really the

8:20core objective of most people that have

8:22watched through this ad to this point?

8:24Probably not. Therefore, we need to

8:26understand the consumer intimately

8:28before we start going and writing

8:30scripts like this, or else we talk about

8:31stuff that no one actually cares about

8:33and it doesn't actually sell. So, should

8:35we go and try to rewrite this? Well, you

8:38don't have to rewrite everything. Lesson

8:39one arguably of this video is deletion

8:42often is a lot better than uh trying to

8:45refine. And so we can just delete this

8:47line out. We don't need to replace it.

8:49We don't need to come up with new things

8:50here. Let's remove it. And the reason

8:51why we'll remove it is because we need

8:53to replace this with something. But no

8:56one yet, me, you guys, no one has

8:59actually done any research yet. So if we

9:00haven't done research, if we don't know

9:02what is actually unique about this

9:04product, what is unique about this brand

9:06compared to the competitors? We haven't

9:07done the competitor research. I don't

9:08know what to go and put in here. Like

9:09I'm just going to be also making up

9:11stuff that is also not convincing to the

9:14consumer. We need to start with the

9:15consumer. We need to start with the

9:16research. And it is that that is going

9:18to build in and potentially give us the

9:20capability to rebuild this sentence.

9:22Now, that was a quick 90 second script

9:24breakdown cuz what I wanted to do was

9:25tease what we're going to be doing for

9:27the next 2 hours. This is actually I'm

9:29not meant to be talking about this right

9:30now. This is meant to be in about 60

9:32minutes into the video and we'll go into

9:34more detail and start to flesh this out.

9:36Uh, but I wanted to show you the process

9:38that we're going to be running through

9:39over the next two hours, line by line,

9:41lesson by lesson, explaining how we can

9:43improve scripts. Now, you might be

9:44thinking, ah, I just came here for

9:45hooks. I just want some framework. Just

9:47give me the swipe file and let's go.

9:48Probably the wrong video for you. If you

9:50want to become really good at script

9:51writing, if you want to become really

9:52good at copywriting, if you want to

9:53become good at a skill that is actually

9:56very difficult to do, a swipe file,

9:59couple hook templates, not going to get

10:01you there. Like the best copywriters

10:03I've seen, the best script writers I've

10:04seen have written a thousand scripts and

10:06consumed all of the content from all the

10:08people that I showed you at the start,

10:09all of the OGs in uh selling and

10:12copyrightiting. And so if you just want

10:14a swap file, if you just want some

10:15hooks, leave the video. Don't continue

10:17watching. It's good. It gives everyone

10:18else who does watch the video a bit of

10:20arbitrage. So let's dive into section

Desire is found, never created

10:23one, which is the buyer. Starting off on

10:27one of the best copyrightiting quotes by

10:28Eugene Schwarz. Copy cannot create

10:31desire for a product. It can only take

10:33the hopes, dreams, fears and desires

10:35that already existed in the hearts of

10:37millions of people and focus those

10:39already existing desires onto a

10:41particular product. So this is the fact

10:43that you cannot create desire in the

10:45consumer. You simply need to channel

10:48existing desire into your product. So

10:50you want to always find the desire and

10:53then speak to the desire rather than

10:55just writing it. And so people will

10:57write what they think but you need to

10:58start from the first principle which is

11:00what is the desire that we're actually

11:01focusing towards our product. Almost

11:03every brief that I get handed starts

11:05with the product and then it tries to

11:07reverse engineer a reason to care about

11:10the product. So you might have magnesium

11:12as a product and then you go, "Okay, we

11:13need to create an ad for magnesium." But

11:16that's backwards and it's the specific

11:18thing that ends up producing flat

11:20unwanted ad copy that everybody in the

11:22audience has seen before and that all

11:24your competitors are just producing 40

11:26times a month. The general rule of thumb

11:28is that if you can't find evidence for

11:30the underlying desire somewhere outside

11:33of your own marketing, whether that's in

11:35a review, a support ticket, a Reddit

11:37thread, a call recording, then you don't

11:40have a concept and you don't have a

11:42desire that you can speak to. You have a

11:44product description where then you're

11:46just like slapping on a hook at the

11:48start and calling it an ad script and

11:49then it never performs well. Most

11:51scripts aren't bad because the hook's

11:52bad. Most scripts are bad because they

11:54don't even speak to an underlying desire

11:55and it's just like a Shopify description

11:57page put into an app. Here's a real

12:00example for a client that I worked on a

12:01couple years ago. They were using as

12:03their core messaging gentle shampoo for

12:05sensitive scalps. That was really the

12:07angle. That's what they were coming at

12:08most of their ads with. But we then went

12:10into all of their reviews and we started

12:12looking through tickets as well that

12:13were getting sent to their email

12:15support. And what we found was a

12:17recurring theme that the shampoo had a

12:20lovely fragrance that didn't activate

12:23histamine issues. Now, this speaks to a

12:27much more specific underlying problem,

12:30underlying desire. The specificity here

12:31is so much better than this one. It

12:33stands out in the crowd. How many people

12:34are actually using this kind of

12:36messaging? And so suddenly we have a

12:37script rewrite available here which is

12:40rather than saying I love this gentle

12:42shampoo because it helps with sensitive

12:44scalps which I think 5,000 people are

12:46saying you've differentiated the product

12:48cuz now you can say every fragrance-free

12:51shampoo I tried still sets my histamines

12:53off. This one fragrance didn't. There's

12:56a really famous story about how Helbert

12:58asked a classroom of I think marketing

13:00students and he said, "What advantage

13:03would you want if you were trying to

13:05sell hamburgers?" And people would say,

13:06"Well, they want the best meat. They

13:08want the best location. They want the

13:09lowest price." And then his answer was,

13:11"The only advantage I want is a starving

13:13crowd." Now, when you have access to

13:15serving ads nationwide, worldwide, you

13:19can find the starving crowd. Okay? You

13:22don't need a starving crowd locally

13:23around the hamburger shop, right? You

13:25just need to speak to that crowd and

13:27then you'll have a script and copy that

13:30sells incredibly well. Translating this

13:32into the ad platforms for a second, this

13:34isn't through audience settings anymore.

13:35You're not trying to find a persona

13:37that's starving in the metaphorical

13:39context of whatever you're selling.

13:41Instead, you're going to do this through

13:42the first line of the ad and more

13:43specifically the messaging. What you'll

13:45start to figure out about Facebook

13:47advertising is the number one most

13:49important thing about Facebook ads is

13:52the messaging. You want to be talking to

13:54the right person. And it's through every

13:55single word being selected correctly

13:58that speaks to that individual. And when

14:00you get one word wrong, they can feel

14:02something's off. They're like, "Uh, this

14:03are they really talking to me? That

14:04wasn't how I would say it. That isn't

14:06how I'd interpret it. That isn't the

14:07emotion that I actually feel at this

14:09moment." And so the messaging becomes

14:11phenomenally important for targeting the

14:13right people, which is metaphorically

14:15the starving crowd. Here's a headline

14:17example that leans into a persona call

14:19out, but not in the way that you think.

14:20Amazing secret discovered by one-legged

14:23golfer. Adds 50 yards to your drives,

14:26eliminates hooks and slices, and can

14:28slash up to 10 strokes overnight. John

14:30Carlton, written in the early 1990s,

14:33apparently one of the highest performing

14:35ads in this niche at the time. Now, you

14:38might think, "This makes no sense. How

14:40is this one of the most highest

14:41performing ads when it's doing a persona

14:43call out on one-legged golfers? How many

14:45one-legged golfers are there?" Well,

14:47it's not doing a persona call out. This

14:49is instead using this as a proof device.

14:52It's really saying without having to say

14:55it that this guy had every reason

14:58possible to have a terrible swing and to

15:00be horrific at golf. Which means that

15:02the secret to him actually being able to

15:05be good at golf must not be some kind of

15:07rare athleticism where it could be with

15:09a normal person, could be with an elite

15:11pro golfer. Instead, it has to do with

15:13the device. The most specific detail in

15:16your opening is doing the targeting,

15:18proof, and casting all at the same time.

15:20So, it's not just a targeting mechanism.

15:22It does a lot. On every differentiator

15:24that you use, you want to be asking

15:26three questions if you're going to use

15:27it in your copy. Number one, is it a

15:29proposition? Which means, does it say

15:31buy this and you get this specific

15:34thing? Number two, is it unavailable to

15:36competitors? Meaning, can competitors

15:38just say this too or is it like uniquely

15:40differentiated to just you? And then

15:42number three, is it going to move a

15:44stranger? Or like more importantly, the

15:46way to frame this is, is it strong

15:48enough to pull a mass audience? Another

15:50way to think about this. Are you making

15:52a claim? Can everyone else make the

15:53claim? Is it really a good claim? Like

15:55that's that's kind of another way to

15:57think through this. So, let's look

15:58through some really common

15:59differentiators that you see all the

16:00time. Familyowned since 1994. Is this a

16:04proposition? Yes. Is this unavailable to

16:08competitors? Yeah, probably. Like unless

16:11a competitor started in the exact same

16:12year as you and their family owned, you

16:14might be uniquely differentiated here

16:16within the market. Is this strong enough

16:18to move a mass audience towards

16:19purchasing from you? No. Ultimately,

16:22this might be a huh that's nice to know,

16:24but ultimately this isn't going to cause

16:25like conversion rates to double. What

16:27about made in Australia? Yes, that is a

16:30proposition. Is it unavailable to other

16:32people? Technically, yes. It depends on

16:35the market that you're in. If everyone's

16:36producing in Australia, this would be a

16:38no. If you are uniquely differentiated

16:40here, then yes, sure. Is this going to

16:43materially move a stranger? Probably

16:46not. Probably not a mass market.

16:48Definitely not. If there's other people

16:49doing it as well, and like this is some

16:51of the most commonly used messaging that

16:53exists. Free shipping. Is this a

16:56proposition? Yes. Free shipping by

16:59itself, sure, it is a proposition. Now,

17:01what you'll often see with free shipping

17:03is you'll see free shipping and like

17:05free returns or you'll see free shipping

17:06and great worldclass is the classic

17:09worldass service. Worldass service or

17:11great service is not a proposition

17:14because you don't actually get it.

17:16There's no proof of like, hey, no, this

17:18is factually 100% true. This is a

17:21proposition of the brand. Great service

17:22is more of a claim. It's like trust me,

17:24we have good service, but it's not a

17:27core proposition. Is it available to

17:30everyone? Yes, it's available to

17:31everyone. So, no, it is not unavailable.

17:33It is not unique. And is this going to

17:35move a stranger? No, not really. What

17:38about third-party lab tested published

17:40results on the website? Is this a

17:42proposition? For sure. Is this

17:44unavailable to everyone else? For sure,

17:46because there's a barrier of entry. It's

17:48expensive to do. Most people aren't

17:49going to do it. Is it going to move a

17:50stranger? Yes, probably. Because it's

17:53expensive. It's a high barrier of entry.

17:55Most people don't do this. And so

17:56because of that, this actually is likely

17:59going to have a material impact here.

18:01And so of all of these, the only one

18:03that you would really even want to

18:05consider mentioning in your copy and

18:07script writing is the bottom one that is

18:10a proposition that is uniquely

18:11differentiated that is going to move a

18:13mass market. Now, something I've heard

18:14quite a bit is, I don't need all of this

18:17copywriting and script writing

18:19capability. I'll just go to the Facebook

18:21ad library. I'll pull up my competitors.

18:24I'll try to find what are the longest

18:26running ads and I'll just run them,

18:28right? They must have the most amount of

18:29spend. They must be the winners because

18:31that's what's been running in the

18:32competitor's ad library the longest. But

18:34longevity of an ad in a competitor ad

18:36library doesn't mean that that ad copy

18:38and pasted into your ad account is going

18:40to work. What it really means is that

18:43that ad works for that brand at that

18:46spend level against that audience that

18:48they're talking to with that level of

18:50existing belief in that brand's name.

18:53which is why you see a lot of really big

18:55brands, nine figure ad accounts with

18:57some pretty mediocre ads that are

18:59holding a ton of spend. And it's because

19:01the ad in the context of your brand is

19:04not going to perform. But the ad in

19:05context of their brand, their audience,

19:08or the existing belief that they have

19:10built does work. When you steal

19:11someone's ad and you steal someone's

19:13copy and you steal their script, you

19:14don't inherit their entire belief chain

19:16that they've built in their consumers

19:18and target demographic, their brand

19:19recognition, their proof assets, and

19:22they're all the things that do most of

19:24the hard work in the ad account and the

19:26ad that you're looking at. Now, I put a

19:27YouTube video out on similar topic here

19:302 and 1/2 years ago. Sort the YouTube

19:32channel by oldest and go back. It's it's

19:34super obvious. It probably has 80 views.

19:36But the point in that video was I was

19:37talking about this gentle shampoo

19:39concept where the client was using all

19:41their messaging as this is a gentle

19:43shampoo for sensitive scalps, but we

19:45should reframe it towards histamines and

19:48allergies because that seemed to pop up

19:51quite a bit in their reviews and in

19:52their ticketing system. Now they didn't

19:55want to do it because they wanted to

19:57have this premium aspirational style

20:00brand rather than to make money and so

20:03they didn't want to pivot messaging in

20:05that way and wanted to continue going

20:06down the same route. So then we chose a

20:08second like method here to be able to

20:11differentiate the product without just

20:13being in the red ocean which is that we

20:15combined two generic propositions

20:18together. This is something I've said a

20:19little bit, which is like take something

20:21generic, add it to something that's also

20:23generic, and then you should hopefully

20:25get something unique because your

20:26competitors aren't doing this. This is

20:28also called like just offer stacking or

20:30USP stacking. It's an okay strategy. It

20:33isn't very good. Like I would never

20:35build a brand on just USP stacking. An

20:38example of this is that for this brand,

20:40we took like Australia made, we took

20:43great fragrance, we took gentle on the

20:46scalp, like we took all of these

20:48different things and we just tried to

20:49value stack them together. And the idea

20:51is that if a competitor isn't value

20:53stacking in this particular way, we do

20:54uniquely differentiate. Particularly if

20:56you can get two like USPS that often

20:58aren't seen together. An example of this

21:00might be like a really good fragrance

21:03shampoo that also doesn't irritate your

21:05scalp. Okay, that is unique in a way

21:07because most fragrances will have some

21:09kind of irritation and stuff that

21:12doesn't irritate is usually all natural

21:15which doesn't have a good fragrance and

21:16doesn't last. And so that's a way like

21:18you can take two value propositions,

21:19combine them and make it unique in a

21:20way. The issue with this kind of stuff

21:22is that everyone's done it. Like this is

21:23very red ocean still. You might think

21:25it's blue ocean. Oh, we're coming up

21:26with two things and we're putting it

21:28together. But ultimately, it fails on

21:31the one thing that this entire thing is

21:33about, which is right up the top here,

21:34which is that you can combine value

21:36propositions all that you want. You can

21:38mix and match generic stuff to try to

21:40uniquely differentiate. But who cares

21:42about you being uniquely differentiated?

21:45Being unique actually does not matter if

21:48we are not talking to an underlying

21:51desire and channeling it into the

21:53product. So we can combine free shipping

21:55and free returns and make some kind of

21:56unique prop. But if it doesn't speak to

21:58an underlying desire that people have,

21:59which is that people really care in this

22:01particular niche in this industry about

22:03free shipping and free returns, like is

22:05that speaking to an underlying design?

22:06No. No one has an underlying core human

22:08desire that has existed for the last 100

22:10years that they want free shipping and

22:12free returns. Like you could argue

22:14that's potentially low risk, like a

22:16lowrisk desire. But you need to be

22:18always asking yourself that question.

22:20How are we speaking to an underlying

22:22human desire that has existed for

22:23hundreds, thousands of years? All right.

The five places research comes from

22:26Where can you start sourcing these ideas

22:28from? Where can you start getting

22:29inspiration? Where can you start linking

22:30to underlying desire? Well, you've got

22:32really these core categories. You've got

22:35call recordings, support tickets,

22:37reviews, post purchase survey, and then

22:41Reddit, Facebook groups, forums. So,

22:43stuff that's just widely available on

22:45the internet that isn't specific to you.

22:46Now I'd be thinking through these in

22:48order of yield. So how much can we

22:51actually get out of it in really high

22:54quality relevant information to our

22:56particular product? And then effort, how

22:59hard is it to actually collect this? And

23:00then all of them actually have something

23:02unique. So each one of these tells you

23:04something that none of the other ones

23:05do. So call recordings. This is super

23:08high yield because you're actually

23:09talking to your customers. So this is

23:12you could talk to them in person or

23:13obviously record the calls. This is also

23:15super high effort cuz you got to go and

23:16talk to your customers. What this one is

23:18going to give you that none of the other

23:20ones are is the final objection prior to

23:24purchase. So finding out like why were

23:26you not going to buy just before

23:29purchase? What was going to stop you or

23:31what was stopping you for weeks and then

23:32you decided to actually convert. Not

23:34going to get that as well from any of

23:35these other ones because reviews,

23:37they're not going to talk about the

23:38final objection. Support tickets, you

23:40might get a little bit of it. A little

23:41bit maybe. Post-purchase survey, it's

23:44not a good use of questions. And then

23:45public forums where people aren't even a

23:47customer, you're not going to get it.

23:48Support tickets and return reasons.

23:51Yield is high. Le e effort is very, very

23:54low because you're collecting this

23:55already. So, you just pull it in through

23:57an MCP or an API into Claude or any LLM

24:00and just have this populating into a

24:02Slack channel. What this is going to

24:03give you that the other ones aren't cuz

24:05these are unhappy customers, is it's

24:07going to give you the failure modes. So

24:10where does this product actually fail in

24:11the customer's own escalating language

24:14and then how do we repel that those type

24:17of people those that type of messaging

24:19that led to the failure mode. You see

24:21this all the time in consumer package

24:22goods or any kind of product that you

24:24need to use and you see a transformation

24:25like you might have makeup and you're

24:27claiming that it makes your skin glow

24:29and then it doesn't make your skin glow

24:31but you're saying tons of stuff. So

24:32you're saying it makes your skin glow,

24:34it helps with covering up acne, it does

24:36this, it does that. And a bunch of them

24:38it works really well at, but one

24:40particular value proposition it doesn't

24:41falls apart. We want to make sure we

24:43know what those failure modes are

24:44because we don't want to talk about that

24:45in ads. Then no matter how good the

24:47return on ad spend is, if we have a 50%

24:48return rate on one particular angle that

24:50we're pushing, we don't want to push the

24:52angle. Reviews are also quite high

24:54yields and also the lowest effort that

24:58exists cuz this is often just on an

25:00automated flow to collect reviews.

25:02What's unique here is the word. So the

25:06exact words that the consumer will use

25:08to describe the product. You often end

25:10up getting some of the best stuff out of

25:12reviews. Post-purchase survey is medium

25:14yield. The reason being is that this is

25:16typically multi- choice. The second you

25:18move away from multi- choice, the submit

25:19rate will go down enormously. Quality of

25:22data here too is like not incredible

25:24because they don't have the product yet.

25:26So on call recordings they have the

25:28product, they've used it. On support

25:29they have the product, they've used it.

25:30On reviews, they have the product,

25:32they've used it. On post purchase

25:33surveys, haven't even got the product

25:34yet. They just bought it. They might

25:36have impulse purchased. So the quality

25:38of the data on someone that hasn't even

25:40received the product yet isn't very

25:42high. The effort here though is low.

25:46What this is going to give you that's

25:47unique is the real time thinking on the

25:52moment of purchase. So, right as the

25:54consumer purchases, we're getting an

25:56understanding what were they thinking

25:57that like got them over the line. Then

25:59we got Reddit and external stuff. This

26:01is medium uh potentially low. And this

26:03just depends on your quality of scraping

26:05and how relevant it is on the stuff that

26:06you're looking at. The effort here is

26:09not high but not low. It's also medium.

26:12What this is going to give you is the

26:14language of people who haven't bought

26:17your product yet. And so what are people

26:19talking about in their industry? What

26:21are they wanting to see? What is

26:23failures of competitors? How can you

26:25differentiate? So all there's no best

26:28one here. Obviously like the ones that

26:30are ranked high are obviously where you

26:32should start if you can only do one of

26:34them, but all of them have a unique

26:36piece of context that is going to help

26:38in the broader picture. So, we would

26:40strongly recommend that you do all of

26:41them. If you are time constrained and

26:43capacity constrained, I would start at

26:46the top and work your way down. Now, if

26:49you're a startup and you have no uh

26:51customers, you have to start at the

26:52bottom and work your way up because you

26:55don't have any customers. So, you're

26:57going to have to start here and then as

26:58you start getting customers and on you

27:00go. I'll give you two tips here before

27:02we move on. Tip number one is on

27:04reviews. Where there's a lot of value in

27:07reviews, particularly in the scripting

27:09structure and the framework we're going

27:10to go through, is in the like two to

27:12four star reviews. And where there is

27:14value there is that they think the

27:17product's okay, but they have some

27:18reservations. Those reservations are

27:21your objections. So the objections, the

27:23reasons why people wouldn't buy. Why

27:24wouldn't they buy? The service was bad.

27:26they wouldn't buy because they thought

27:28it would be a little bit better at doing

27:30this or whatever the specific mechanism

27:32is in the product, they were like,

27:33"Yeah, it's not very good at that."

27:35Well, number one, it gives you good

27:36feedback on how your product needs to be

27:37better, like improve the product. Number

27:39two, now you know the exact hesitations

27:42and the language of why people are not

27:44buying and so you use that in your

27:45objection handling and your scripts.

27:47Now, if you don't actually fix the

27:49product, this is just deceitful and

27:50you're just conning the market. So like

27:52everything I'm saying here goes with

27:53like make the product good and then also

27:55make the script good. So you can make

27:57the script good by using these

27:58objections. It's obviously unethical if

28:00you don't make the product better as

28:01well. And then the second high effort

28:04thing but is worth doing is on call

28:06recordings I would look for specifically

28:09key terms like I nearly didn't. So take

28:13all of the call recordings transcribe

28:15them. What I would do is I would run

28:17them through Claude or a model that

28:20cleans up the language too. And so we

28:23will always do this on transcripts

28:24rather than just having the raw

28:25transcript where words are like if you

28:26look at the transcript of this video

28:28you're watching right now, it's going to

28:29be all over the place. It's going to say

28:30that I'm saying words that I'm not

28:32saying because of my accent. You want to

28:34clean that up. So you can just run it

28:35through a model and say clean up all the

28:37words, make the sentences make sense.

28:40And then once you do that, you make all

28:42the call recording transcripts

28:44searchable. very very searchable and so

28:46then you can go and uh tell a large

28:48language model hey I want to look for

28:51people who mentioned objections they

28:53will say something like I nearly didn't

28:56or something relevant to why they didn't

28:57purchase go and look for it and you get

28:59a much higher quality output because you

29:02have cleaned up the source data so this

29:04is exactly what you want to be hunting

29:05for now that you have all the data

29:06you've done all the research what are

29:07you actually looking for number one

29:09you're looking for the accommodation

29:11this is what they've changed about their

29:13life to work around on the problem

29:15usually without admitting that they

29:17changed it. This becomes the part of the

29:21problem within the script. By the way,

29:23we have a whole chapter on this. We're

29:24just going to be going through how to

29:26write the script around the problem as

29:27we go back to the script at the start

29:29and we start breaking down every single

29:31section. The next one is the failed

29:32solution. What did they try first? What

29:35did it cost them? And why did they stop

29:37with that solution? This goes into the

29:39objection handling part of the scripts.

29:41The nearly didn't buy. So this is the

29:43last thing standing between them and the

29:46purchase. This goes into the risk

29:49reversal and offer section of the

29:51script. The word this is the noun they

29:55use for the problem. You can you can

29:58expand this further into like talking

29:59about language. But what this really

30:00becomes is the hook. Like we want to

30:03really understand what language, what

30:05words are they using to where in just

30:08one sentence we can say something that's

30:10going to talk to that specific person

30:11and hone directly in on them. And then

30:13the moment, this is the specific trigger

30:16on the week or the month or the day that

30:18they started looking for a solution.

30:20This really goes into the entire script,

30:23but if we want to hone it down, it goes

30:26into the urgency word or sentence of the

30:29script. So why should they buy now? What

30:31is the trigger? How do we problem

30:33agitate on that trigger? Now, the script

30:34writing framework that I'm going to give

30:36you further in on this video, it has

30:38nine core elements or nine core beats or

30:41nine sections. Five of these beats or

30:44five of these sections are here. This is

30:46how you find them. You can't go and just

30:47write a script without first doing the

30:49research to find content on the problem,

30:52the objection, the risk reversal, the

30:55hook, and then urgency and scarcity.

30:58Now, you can go and try write a script,

30:59but good luck doing any of this very

31:01well. Let me give you an example on the

31:03word because this is the one that's

31:04probably the most overlooked of all five

31:06of these, but the most important of the

31:08five cuz this is messaging,

31:09communication, language. Let's say that

31:11you're selling hair thinning. So, you're

31:13selling a hair thinning solution. Now,

31:15what most marketers will do is they'll

31:18just talk to hair thinning. They'll say

31:20like, "Is your hair thinning? Are you

31:21having hair thinning problems? My hair

31:23is thinning?" Any kind of language

31:25that's around those two words. But as

31:27you start to dig into all of your

31:29research and you start to understand

31:30that the language of people that are

31:31dealing with this particular problem,

31:33you actually come to find out that they

31:35never say athenic. They don't like

31:37saying that word. Instead, they'll say

31:39stuff like, "I started to be able to see

31:41my scalp. I started to look down and see

31:43hair in the drain." The language is

31:46materially different. And with that

31:48language, you better resonate with that

31:50particular persona and with that

31:51problem. Another thing you might be

31:53selling bloating. Now, you can say all

31:55day long, do you suffer with bloating?

31:57Do you have bloating all the time? But

31:59it's too broad of a persona call out,

32:03and it's too factual rather than

32:05emotional. And so, instead, we want to

32:07use language like, "I looked 4 months

32:09pregnant by 4 p.m. And this might be

32:12actual language that is getting used in

32:14your reviews." You might sell joint

32:16support. And rather than talking about

32:19joint support or maybe I have pain in my

32:21joints, instead you talk to once again

32:23more emotional language that is the real

32:26language of the consumer dealing with

32:27this problem, which might be stuff like

32:29I struggle to get off the floor without

32:31needing support. Much more viscerally

32:34connected to the actual problem and the

32:36state in which that consumer is in.

32:38Every time you try to use your own

32:40language, your marketer language, the

32:42language that is plastered on the

32:44packaging of your product like joint

32:46support, what you were doing is you are

32:48asking for the consumer to try to

32:49translate that into their own emotions,

32:51their own feelings, their own perception

32:53of what they are dealing with. That's

32:54not what you want to do. You want to

32:55meet them where they are. Okay, what are

32:57they dealing with? Let's speak to that.

32:58Let's not try to speak to something

33:00that's irrelevant. Give you one last

33:01example, then we'll move on. Creatine.

33:03You can say creatine is great for muscle

33:05support, but that requires the consumer

33:06to connect muscle support to them

33:09starting to get pain and aches at 55

33:11years old when they go to they've never

33:12had that before. Right? It's a big

33:14connection to make. You're trying to ask

33:15them to go from that all the way to this

33:17state that they're in. So instead, we

33:19want to skip straight to the state that

33:21they're in, and we want to speak that

33:23language to that person. All right. So

33:25now, let's go and apply that to the

33:27script that we started the video off

33:30with. And we're going to apply each of

33:32these pieces of research. The

33:34accommodation is actually already in

33:36here. It's already done, which is we

33:38already pulled this from either a call

33:41review or actual review on the website,

33:44which is I stopped parting my hair in

33:46the middle because that's where you can

33:48see it thinning. And so this was used

33:50directly for this line. Women lose it at

33:53the part line first. So this was pulled

33:56from here. For the failed solution,

33:58we've got a quote that we pulled out. I

34:00did the rosemary oil thing for four

34:02months. My pillowcase smelled, but

34:04nothing actually happened. You can see

34:05how this is going to be great to work

34:07into this script later on. The nearly

34:09didn't buy. We've pulled out I almost

34:11didn't buy because everything in this

34:12category takes 6 months to actually work

34:15and I've been burned twice before. In

34:17terms of words from the research, we

34:20found that they say shedding and they

34:22say my part. So they talk about the part

34:26in their hair a lot. They don't say hair

34:29loss and they'll never say stuff like

34:30alipcia. So it'll always be shedding or

34:33my part. And then the moment we might

34:35find or pull out a moment where say it

34:38was at my sister's wedding photos. If

34:41you're calling customers, you want to be

34:43asking for the moment as much as

34:45possible. Like what was that inflection

34:46point? When was it that you realized you

34:48needed a change? You needed a solution.

34:50You needed to buy a product in this

34:51category. needed to buy our product

34:53because this becomes really great

34:56material to then use in the copy. So

34:58ultimately, look at all this, right?

35:00This this is the ad. Like the ad is

35:03pretty much almost done here. We just

35:04need to clean it up. We need to format

35:06it correctly. We need to add a few

35:07sections in that we haven't even spoken

35:08about yet. And you pretty much got a

35:10really good ad. None of this was us

35:11writing. Like we haven't even written a

35:13single word yet. This is all just from

35:15pulling research and data out of the

35:17buyer and the consumer. And so this is

35:19why uh people say that the research

35:23portion is the most important biggest

35:25component of writing because if you

35:27don't do all this stuff, if you don't

35:28understand the consumer, if you don't

35:29understand the buyer and what they're

35:30doing, what they're saying, then you'll

35:32never get an ad as good as this. And

35:33this is some like really great material

35:35to start running with. Now, as a quick

35:37example as to why this is so much more

35:39important than you just asking CHBT or

35:42an AI model for all of this data, what

35:45you can do right now, and I've just done

35:46it on my computer to the left, is go and

35:48type into Chacht, "What objections might

35:51buyers have to a hair thinning

35:53supplement?" And the response that

35:55you'll get, cuz I've got it right here,

35:56is will this actually work for me?

35:59Where's the proof? How long will it

36:01take? What if I stop taking it? Could it

36:03make my hair worse first? Are there side

36:05effects? Like this is all just super

36:08generic stuff that you will get back

36:10from any question that you ask a model

36:12because you'll just get the average. You

36:14will not get good research by using an

36:17LLM to go and pull data. You need to

36:19pull data from the categories that we

36:21showed you before in the order that we

36:23showed you before. And that's how you

36:25get a really high quality output that's

36:27going to speak to the consumer. Make

36:28sure that if you are going to use CHBT

36:31or an LLM that you always ask it to

36:33retrieve information. You don't ask it

36:36to go and invent information. So you

36:38never want it coming up with its own

36:40words. You want it going out and just

36:42scraping the internet and pulling quotes

36:44in. And you want it to give you the

36:45hyperlink to the quote because that way

36:47you can get stuff like this if it's

36:48publicly available on the internet and

36:50it's just a research tool rather than a

36:52tool that's making up the copy and the

36:54words for you. Now you might go, Dan, we

36:56don't have time for all of this. like

36:58this is so much work. We need to pump

36:59out 50 ads a week. How are we going to

37:02do 50 ads a week if we're going to have

37:03to do this every time? Well, you batch

37:05it, right? You batch one large section

37:07of res research. You do as much as

37:10possible and you structure it through

37:12the concepting system. Now, if you've

37:13watched our creative strategy video,

37:15which is on the way to 100,000 views

37:17next week. So, I'd strongly recommend

37:19that if you haven't watched that, that's

37:20the next video that you watch from us.

37:22We break down exactly how we walk

37:24through creative strategy. But the idea

37:26here is you want to build concepts. And

37:28a concept is a persona. So who exactly

37:31are we talking to here? What is the

37:33angle? So what is the value proposition?

37:35How are we approaching it? This is the

37:37messaging. And then what is the offer?

37:40What are we actually giving people? When

37:41you do all this research, you want to be

37:44researching and finding out who are all

37:45the personas, who are all the people

37:47that are buying from us, and then what

37:49are all the angles? You want to pull in

37:50quotes, you want to save quotes under

37:52this structure. And what you'll end up

37:53being able to do is hopefully you can

37:55find a couple personas. You can find two

37:57to three different people. If you're a

37:58larger brand, you can probably find more

37:59than that. You want to find three to

38:01four core angles that we could speak to.

38:03And then if you have two different

38:04products, like there's two offers here.

38:06If you have one product, there's one.

38:07And then you can start obviously mixing

38:09matching these where relevant.

38:11Obviously, the angle needs to meet the

38:12persona. You can't give an angle to

38:14someone that's not relevant. But then

38:15you'll have like 30 or like let's say

38:17you'll have, let's be conservative here,

38:19right? Two personas. Let's say three

38:21angles work with each. So you're going

38:22to have six concepts. Now the nice thing

38:25about six concepts is that then

38:27underneath this you can make 10 ads per

38:29concept. So you've got 60 ads. So all

38:32you need is to find a few personas, a

38:34few angles and then you're good to do

38:36quite a lot of volume. How are you

38:37actually getting this volume? If the

38:39persona and the angle in the offer is

38:40the same, you are getting this through

38:42different scripts, right? You can talk

38:43to the same person with the same angle

38:45and have a entirely different script.

38:46Okay? So it can be a very different ad.

38:48You're also creating variations through

38:50hook swaps. So change the hook a few

38:52times and you've got a few new unique

38:54ads which is actually worth doing

38:55because 80% of the audience hits the

38:57hook. So if you change the hook slightly

38:58you'll get more people to watch through.

39:00And then the other is format variation.

39:02So you could do a VSSL animation

39:05claimation ad and then you could go into

39:06a piece of UGC then EGC then founder

39:08story like just switch the format but

39:10keep persona angle research scripting

39:12very similar and you will have

39:14differentiated ads which will reach new

39:15people which will count as diversity in

Where the buyer sits changes the script

39:17the account. The next thing we need to

39:19understand about the buyer is what do

39:21they know and how tired are they of

39:23hearing it. Now this is from Eugene

39:26Schwarz breakthrough advertising. This

39:28is me simplifying down the language.

39:30What this is actually called is the

39:32stages of awareness and over here is the

39:34stages of sophistication within the

39:36market. So what they know what stage of

39:38awareness are they at? Are they unaware?

39:41Which means they don't know that they

39:43even have a problem. An example of this

39:45is that I see no problems with using

39:47this whiteboard, but you might educate

39:49me that there are actually a lot of

39:50issues with using a whiteboard and

39:52instead you should use this other

39:54solution instead, whether it's an iPad

39:55or something digital because there's a

39:57bunch of problems that I don't even know

39:59exist yet. Or I'm problem aware. I know

40:00that there are issues with this

40:02whiteboard. I have to wipe stuff out

40:04every time and then the markers left

40:06behind and so eventually I have to do a

40:07massive clean and so I understand the

40:09problems or at least I'm aware of a

40:10couple of them. Then I could be

40:12solutions aware which is I understand

40:14the problem. I also understand that

40:16there is obvious solutions to this

40:18problem. Okay, I could get a better

40:19whiteboard. I could use a digital

40:21whiteboard instead. We could do this in

40:22a few different ways. There might still

40:24be some solutions that I'm not not aware

40:26of but generally I know solutions exist.

40:28Then there is product aware which is

40:30that I know that this specific solution

40:33that you are selling exists. An example

40:35of that is that I know that an iPad is a

40:36solve for this problem. And then most

40:38aware means that I am all the way

40:40through the funnel. I have looked at the

40:42options. I have looked at iPads. I've

40:44seen what kind of apps I could use to

40:46solve this particular problem for

40:47myself. And I'm pretty close to buying.

40:49The only thing holding me back is a

40:50really strong reason or probably

40:52pricing. And so I'm likely shopping the

40:54market deciding what I'm going to do.

40:56Now dependent on where someone is in the

40:57stages of awareness, the script looks

41:00entirely different. If people don't know

41:03that there is even a problem, we cannot

41:06talk to the problem without first

41:08addressing them at the stages of

41:10awareness that they're at. So we have to

41:11meet people where they at in stages. It

41:13is also the fact that most this is like

41:16a funnel, right? Most people are unaware

41:19or problem aware and then some people

41:21are solution aware and then much less

41:23people are product aware of your product

41:25and then very few people are in market

41:27right now. Now you've seen people try to

41:29ascribe percentages to this and the

41:31percentages you normally see is like 3%

41:34of people are down here, 9% of people

41:36are down here. Then you have like 30% up

41:39here and then obviously the entire

41:41population, well the entire remainder of

41:43the population, sorry, is unaware at the

41:46top. What will also happen when you

41:48market is that your ROI, your return on

41:50investment will go down as you go up

41:53because you are speaking to less warm

41:54audiences. You're going colder and

41:56colder. So, you can go and put an ad in

41:58the market and say like, "Hey, we sell

42:00Nike shoes." And that's amazing because

42:02if you just target people that are

42:03currently most aware or product aware

42:05and they're looking for Nike shoes, they

42:06will buy simply because you have what

42:08they're after and they're educated. But

42:10going and trying to take Nike shoes and

42:11then educate cold audiences on the

42:14product is a very expensive branding

42:15exercise because you have to go all the

42:17way up the stages of awareness and start

42:19selling value propositions, start

42:20objection handling against competitors,

42:22start telling them about problems they

42:24didn't know even existed that you solve.

42:25And so the skill required to go up in

42:27the stages of awareness increases a lot.

42:30It becomes much harder. It becomes very

42:32very hard. There's really not many

42:34people in the world like there'd be I'm

42:36going to argue they'd probably be in the

42:37tens of thousands at a maximum people

42:39that can create phenomenal unaware ads.

42:41Very very rare skill. It's very hard to

42:43do. And you can almost think about your

42:45progression as a script writer or

42:47copywriter as progressing up in your

42:50ability to write scripts at the stages

42:52of awareness scale. Then we have the

42:53layers of sophistication. Stage one

42:56means that you're speaking to a product

42:59and you're first to market. So the

43:02claims that you're making, it's the

43:03first claims that have ever been made.

43:05An example of this is let's say you were

43:09the first to GLP1s and you were saying

43:12that GLP1s help with fat loss and they

43:16can help you lose x amount of weight in

43:184 weeks. Now, if you're the first person

43:20to ever make the claim, if you're the

43:22first person to ever say that, and

43:23realistically in stages of awareness,

43:25we'd actually have to go back past JLP

43:27ones, and we'd have to go to the first

43:29weight loss solution ever, ever made,

43:31right? If we go all the way back like 60

43:33years, first weight loss ads, they would

43:35have been stage one. The reason why

43:36stage one is so advantageous and the

43:39methodology and the way that you script

43:40changes as you go to earlier stages is

43:42because you're first to market. No one's

43:44heard the claim before, and so people

43:45believe you. It's very easy to convince

43:46people on something new, right? But then

43:49as we move to stage two, this is where

43:51the claim already exists in the market.

43:54So people have been making this claim

43:55and so with that people trust it less

43:58that we've heard this before. I've

43:59bought these weight loss products and

44:01these weight loss tablets and they don't

44:02actually work. And so why do I trust

44:04this brand? Because I tr I trusted these

44:06other brands and it didn't work. So what

44:07happens at stage two? Claims increase.

44:12They enlarge. So rather than claiming

44:14that this will help you lose weight,

44:16suddenly the claims go from this will

44:18help you lose weight to this will help

44:20you shred 40 lbs in 7 days while still

44:24eating whatever you want. So the claims

44:26become crazy and the reason for that is

44:29that people stop converting as well

44:30because they're used to the claims. So

44:32everyone has to become like more verbose

44:34in what they're saying, which is where

44:35compliance gets pretty sketchy. Stage

44:38three, the market becomes tired of all

44:40these claims. They've been burned at

44:41stage one. We've gone through stage one.

44:43We've gone to stage two. Claims have

44:44gone ridiculous. Everyone's like, "This

44:46stuff doesn't work." Like this guy is

44:47saying, "I can make money online. I've

44:49gone through four courses before and

44:50like this clearly isn't true." This is

44:52the stage in where people start to

44:54introduce unique mechanisms. And so this

44:57and I'll use the like make money online

44:59option is that rather than just making a

45:02claim, hey, you can make money online by

45:04the course, it becomes you've tried a

45:07bunch of stuff. You've tried A, you've

45:09tried B, you've tried C. And all of

45:11these were from gurus making false

45:12claims. But this isn't anything that

45:14what we're doing. Instead, we're doing

45:16the Tik Tok ad method, which is

45:19completely new and unfounded. No one's

45:21even touched this. This is a digital

45:22gold mine. You want to pivot into this

45:24completely new mechanism because that is

45:26what's going to get you there. And so

45:27what they're introducing there is like

45:29clear uniqueness in the market through a

45:31mechanism that no one's heard of before.

45:33And so this effectively revitalizes

45:35hope. It's like, oh, we've been told

45:37this would work. Then people got

45:38ridiculous with their claims. But okay,

45:40this seems to be differentiated. Then we

45:42move into stage four. Everybody now has

45:45a mechanism. So what happens? The

45:47mechanism claim then goes and

45:49enlargements. Just like from stage one

45:51to stage two where the claims got

45:52bigger. Now the mechanisms get bigger.

45:54The mechanisms get crazier. And then

45:56stage five is the mechanism exhausts.

45:59And now the market has become used to

46:02the mechanism. And so instead, where

46:04does messaging pivot? It pivots to you

46:07selling transformation and who the buyer

46:10becomes. And so rather than now talking

46:13to some unique mechanism that's going to

46:14make you money online that you've never

46:16heard of before, now all the messaging

46:19switches to emotion and it goes, imagine

46:21the life you can live. Imagine how

46:22things will change. Imagine that you

46:24don't have to get up worried. Like all

46:26of this kind of language starts to

46:28become very prevalent because we've

46:30exhausted mechanisms. We've exhausted

46:32claims. They don't work anymore in this

46:34market. Everyone's used to it. And so,

46:35we have to really tie into emotion. Now,

46:37it's important to know in your

46:39particular industry, in your niche,

46:40where you're from, what stage of

46:42sophistication are you in? Just look at

46:43your competitors. You can identify this

46:45pretty quickly. Now, the cheat code is

46:47that ads at higher stages of

46:49sophistication are better at. And so, I

46:51don't even really care if the market is

46:53in stage one, which not a lot of markets

46:55are, but let's say the market is in

46:56stage one. Good example of this actually

46:58would be AI. So AI is probably in stage

47:04two, right? Like claims are pretty big.

47:07There's a lot of claims in the market

47:08that all these AI rapper softwares can

47:11do a lot of stuff. There are some unique

47:13mechanisms getting introduced, but

47:15generally speaking, I'd say we're still

47:16quite low on the stages of

47:17sophistication and people aren't

47:19exhausted yet with AI. People are still

47:21hyped. They still think like this is

47:23this is something that is going to

47:25revolutionize at least their work and

47:28whatever you tangibly apply it to

47:30through the desire that you speak to and

47:32you use AI as a unique mechanism. But

47:34ads that are up here are always better,

47:35right? Like even if like AI right now is

47:37in stage one, you will have a better ad

47:39that will do better talking to AI if you

47:42talk to what the buyer can become

47:44through AI and if you have some kind of

47:46unique mechanism within the AI frame. If

47:49you can do that, it's much better ad

47:50than just making claims. Now, you can

47:52make claims with AI and you can get away

47:53with it. People are getting away with it

47:54right now. Like, you just make a claim

47:55that AI can do some stuff. You'll sell

47:57some courses, you'll sell some software,

47:59you'll sell whatever it is that you're

48:00selling, but you'll sell a lot better if

48:01you go up here. Before you write every

48:03ad, identify, circle, who are you

48:05talking to? What stage of awareness are

48:07we talking to? What stage of

48:08sophistication are we speaking to?

48:10Because also, although the whole market

48:11will sit in one stage of sophistication,

48:13the reality is is that there is a bell

48:15curve of people sitting across these

48:16stages. as an example for AI, I would be

48:19very high up in the stages of awareness.

48:21I'm very skeptical of the topic. Like

48:24I'd say that I've I was an early adopter

48:26and so I've gone through the bell curve

48:27faster and so to speak to me, you

48:28wouldn't be able to speak to me at all

48:30or sell me through these stages. You'd

48:31have to go way up on the stages of

48:33awareness to actually convert me. And I

48:35would probably sit on product solution

48:38to product aware on AI products and AI

48:41solutions. And so if you wanted to talk

48:43to me, you would have to select here and

48:46here. Now, you might want to talk to me

48:48in some ads and then talk to other

48:49people in other ads. That's how you open

48:50up your total addressable market. You

48:52get more scalability in the account. You

48:53get more scale in the business.

48:54Ultimately, the more people you can talk

48:56to, the better. And so, you might do

48:57some ads like that. And then, you're

48:59going to do some ads at problem aare on

49:01stage two to three. And then, you're

49:02going to do more ads on unaware stage

49:05five. And you mix and match. And that

49:07will obviously change the language,

49:08change the ad, change who you're talking

49:10to, and ultimately change who you reach

49:12on the platforms in terms of targeting.

49:14A phrase that Dan Kennedy would use is

49:16you want message to market match. And so

49:21whatever your messaging is within the

49:23ad, it needs to meet the market that

49:26you're speaking to. So you need to

49:27identify who is the market that you're

49:29speaking to so you can start crafting

49:31the message. Awareness and stage of

49:33sophistication is a property of the

49:35whole ad rather than a unit uh that sits

49:38within the script alone. And so I have

49:40seen before a video will get written by

49:43an in-house copywriter as a problem

49:45aware ad because the copywriter went and

49:48put the brief together. Then that will

49:49go into the creative team and they will

49:51create a static that gets built at the

49:54product aware level because the designer

49:56just pulled in a shot of the product

49:57rather than actually being across what

49:59stage of awareness we're talking to

50:00here. Then the primary text will get

50:03written as solution aware because

50:05somebody in the team or the agency just

50:06went and quickly put the copy together

50:08but didn't actually think about what

50:10stage of awareness are we in right here.

50:11Meaning that nobody in that chain really

50:13did anything wrong. It was just that no

50:15one clearly stated and labeled and said

50:17this ad is at this stages of awareness.

50:20Does everyone understand this? All of

50:22the production line has to be congruent.

50:24So what ends up happening is this ad

50:25doesn't work because the buyer is

50:26hitting three different starting points

50:28in terms of stage of awareness. the

50:30targeting doesn't know who to go after

50:31and the messaging is just really messy.

50:34Let me give you stages of sophistication

50:37examples for this core script that we're

50:40going through. Stage one would be you

50:42saying this is a supplement for your

50:44hair. Stage two would be you saying this

50:47is the strongest hair supplement on the

50:49market. So you've increased the claim.

50:50Stage three would be you saying it's not

50:54about the hair, it's about the follicle.

50:56And DHT is what's shrinking it. So we've

50:59introduced a unique mechanism. We use

51:02pelito at the dose that the studies

51:05actually use, not the dose that everyone

51:06else is using. So we've got the unique

51:08mechanism, but we've ramped up the claim

51:10on the unique mechanism, which is that

51:12yeah, everyone's using this mechanism,

51:13everyone's using this ingredient, but

51:14not at the dose that it should be based

51:17on the clinical studies. And then we go

51:18all the way to stage five, which is

51:20leaning into emotion and what the buyer

51:21is going to become, which is the women

51:23who keep it are the ones who started

51:26before they could even see it. And so

51:28we're going to be integrating some of

51:29this kind of language, some of these

51:31kind of quotes into this script as we

51:33continue to iterate on it. What about

51:34stages of awareness? How does this tie

51:36into the script that we're working on?

51:38An example of unaware would be the

51:40photos you don't like of yourself are

51:42usually taken from behind and there's a

51:44reason for that. So they don't even know

51:46that they're thinning. They don't even

51:47know it's a problem, but we're going

51:49photos from behind, you don't like them.

51:50Here's why. Here's the reason. If we go

51:52to problem aare, we're saying if you've

51:54started parting it on the side, this is

51:56for you. So, we're speaking to the

51:59problem, but we're not doing a persona

52:01call out. We're actually speaking and

52:03agitating on the problem that they have.

52:04Solution aware. Most hair supplement

52:06doses use pelito, by the way. That's the

52:10ingredient at a fifth of what the

52:12studies used. So, they know the solution

52:14exists. They know about the unique

52:16mechanism, which is the ingredient, but

52:17now we're objection handling against

52:18other solutions and why ours is better.

52:20Then product and most aware kind of the

52:23same thing in terms of messaging. It's

52:25becomes very similar. What actually

52:26starts to differentiate these two stages

52:28is the ad type more than anything.

52:30Messaging in product-most aware would be

52:32the 90day pack is back and it's the last

52:35run at this price. Okay. So like they're

52:37very very product aware. They're very

52:38low down in the stages of awareness and

52:39we're just trying to convert them. Now

52:41we understand the stages of awareness.

52:43We understand the layers of

52:44sophistication and we still technically

52:47haven't written a single word yet on

52:49this script. And that is on purpose

52:51because we need to understand these

52:53things. We need to start selecting,

52:54okay, what are we going to what is all

52:55the research? Who are we talking to?

52:56What layer of sophistication is this

52:58going to be? 90% of the work is done

53:00before we even put the pen down. And

53:01once we get to the scripting stage, it's

53:03going to be pretty quick. Now, a bit of

Nothing outsells a better offer

53:04an important caveat to throw into this,

53:07which is that thing that'll ultimately

53:08beat everything is the offer. And so, if

53:10we start ranking a list of importance,

53:13number one is the offer. Then it is the

53:16market that you take that offer to and

53:17speak to. Then it is the unique

53:19mechanism. Then it is the proof and the

53:22credibility in which you can sit the

53:24brand. And then there's everything else

53:26you've ever focused on within scripting.

53:28The reason why I say this and put this

53:30in this video is because you can go and

53:32become the best copywriter script writer

53:34in the world, but ultimately if you do

53:35have a bad offer, people just will not

53:37buy from you. And the subset of the

53:39offer to be clear is and we we have a

53:42one maybe one and a half hour video on

53:43offers in e-commerce. So I would highly

53:46recommend you watch that video. But to

53:48break this down really quickly, the

53:49offer is going to be the product and

53:51it's going to be the value perception.

53:52That is really the two core components

53:55of what an offer is and why this is so

53:56important. What do I mean? If the

53:57product sucks, if you just have a really

53:59bad product, good luck. Now, you can be

54:01good enough at marketing to sell bad

54:03product. People do it all the time. Like

54:04literally all the time. The issue is no

54:06one will ever repeat buy. And the only

54:07reality is that as you scale, CAC will

54:09continue to go up no matter how good you

54:11are at marketing. And if you do not have

54:13repeat purchasing and if you're not

54:14building brand over a long time horizon,

54:16you are just capitalizing on a

54:17short-term arbitrage opportunity that is

54:19going to shrink and you're gonna have to

54:20move on to the next thing and just

54:21continue scamming people if the

54:22product's not good. So the product has

54:24to be good. Step one. Step two,

54:26consumers have to see some kind of value

54:27perception here. Now, you can write

54:29scripts good enough to increase value

54:31perception, but one of the easiest ways

54:32to do that is to just reo the offer. And

54:35so like can we go on a quarterly bundle

54:38but then add in five gifts that they get

54:40and then we can write our script around

54:42why those gifts are so valuable. Like if

54:45you make the offer better everything

54:46else will become a lot easier. And if

54:48you have a really bad offer and a really

54:49bad product you will find it very

54:51difficult no matter how good you become

54:53at script writing and copywriting and

54:54talking to the buyer and the consumer

54:56psychology. It doesn't matter doesn't

54:57matter if the offer is bad and the offer

55:00is used in a lot of the scripting as

55:02well. And so we will be limited in our

55:04ability to copyright and script if the

55:06offer isn't good. Let me tell you the

55:07elements of an offer that's important

55:08when it comes to scripting. It's the

55:10thing, the terms, the reversal, the

55:12reason for now and the effort. So the

55:14thing is what do I actually get in my

55:16own words? So like what are we selling

55:17them? The terms is what does it cost me

55:20framed against them? The reversal is

55:22what happens if it doesn't work? How do

55:25we risk reverse? And if that's not in

55:26the offer, then obviously we can't risk

55:28reverse in the script. We can't say that

55:30they can get their money back in seven

55:31days if it doesn't work. If they can't

55:32get their money back in seven days and

55:34it doesn't work, right? So the offer is

55:35reliant for a lot of these tactics that

55:37we can use in the script. The reason for

55:38buying now like why should they buy this

55:41week rather than in 2 months time? Once

55:43again, this is really contingent on the

55:45offer. So is there some kind of urgency

55:47or scarcity on the offer? We framing the

55:49product as something that is required

55:50now rather than later. Offer becomes

55:52important here. And then the last is the

55:54effort. So what do I have to do and how

55:57long does it take for me to get this to

56:00work? And so that is also once again

56:02contingent on the offer because there is

56:04stuff that you can do with bundles or

56:05changing uh the product slightly or

56:07changing the offering so that you can

56:10decrease effort and increase perceived

56:12likelihood of outcome. I wouldn't mind

56:14getting a little bit tactical on how you

56:16can actually script around pricing. So

56:18some pricing tactics that we might even

56:20put into this script later on. Number

56:22one is that you can anchor against an

56:23alternative. So an example of a bad

56:26script. What people will do here is they

56:28will say it was $89, now it is $69. A

56:32better rewrite of that would be that you

56:34can say one appointment with a hair

56:37specialist doctor will cost you $200 and

56:39they're just going to tell you to take

56:41this product. Okay? So you're reframing

56:42as what's the alternative? You can go to

56:44a doctor to try to fix your hair

56:45thinning or you can just buy this which

56:47they're going to tell you to buy anyway.

56:48Number two is you can reduce to the

56:50ridiculous. And so this is where you'll

56:52reduce to like a daily rate that can be

56:55compared to a coffee. So a bad script

56:57would be it's just $69 for a 90-day

57:00supply. A rewrite a good version of that

57:02script just spend 73 cents per day,

57:05which is less than the coffee that

57:07you're drinking while you read this or

57:09watch this right now. And so you're

57:10reframing down to a day by day or a dose

57:13by dose. Number three is you want to

57:15price the problem rather than pricing

57:18the product. So a bad version of this

57:21script would be it's only $68. The

57:25rewrite would be you've spent more than

57:28this on two other solutions and they

57:31didn't even work for you or like what is

57:33the price of the problem? If you don't

57:35get your interest rates down on your

57:37loan, then what's the price of that?

57:39Like for the average person with a home

57:41loan, it's $500,000 2%. That's going to

57:43cost you $50,000 a year if you don't fix

57:46this problem. And we can solve it for

57:48you for $400. Last tactic is you can

57:52make the effort the price. So rather

57:54than saying something like free shipping

57:56on orders over $50 or whatever your

57:58price frame is going to be, rewrite it,

58:00scrap it. Instead, frame against how

58:02loweffort this is going to be. And so if

58:04it is taking creatine and like creatine

58:07powder often people can't get into a

58:09habit because creatine powder is

58:10terrible to take unless you put it in

58:12like a protein shake and mix it in.

58:13Instead you say it's one gummy every

58:16morning. You'll forget you're even doing

58:17it because it's just a part of

58:19breakfast. And so you substantiate price

58:21through the decrease in effort. And then

58:23quick tactical rewrite on guarantees.

58:25Classic guarantee that people will put

58:27in scripts is we have a 30-day money

58:29back guarantee. So if you don't like it,

58:31you can get a refund. pretty apt rewrite

58:33for this particular script which we'll

58:35include later. Take it for 90 days. If

58:38your part hasn't changed, send us the

58:40empty tubs and we'll refund all three.

58:42What does this do better than this?

58:44Well, like so much. Almost every word is

58:46better. But if we're to framework it up,

58:48number one, it is very specific.

58:51Everybody has a 30-day money back

58:52guarantee. If you can get much more

58:54specific with like what specifically

58:56we're going to guarantee, it's going to

58:57cut through and uniquely differentiate.

58:59Number two is that it is slightly

59:02uncomfortable. A guarantee that costs

59:05the seller nothing really doesn't prove

59:07anything. So a 30-day money back

59:09guarantee to most people is like ah if

59:10they're doing that they must not be like

59:12losing much money. But if we're like if

59:13we increase the stakes we're like no no

59:16we're not just going to refund you.

59:17We're going to refund you 3 months worth

59:19and we will pay for you to send us the

59:22tubs. By increasing the stakes it

59:25increases the confidence and what you're

59:26saying is actually true. And so when I

59:28say slightly uncomfortable, it doesn't

59:29make the consumer uncomfortable. Like me

59:31as the person watching that ad, I go,

59:33"That's amazing." It should make you

59:35feel slightly uncomfortable because with

59:37you making this claim, you're like, "Oh,

59:38that's a that's a little bit of a big

59:40claim. That's not just an easy 30-day

59:41money back guarantee. Like, we're we're

59:43really putting ourselves behind this."

59:44And because of that, that's actually

59:45what's going to make it work. Number

59:46three is that it's directly matched to

59:49the mechanisms timeline. So, we expect

59:53this ingredient and this product to work

59:54over a 90-day period. So why would we

59:56guarantee on a 30-day, right? We

59:57guarantee on a 90. Reinforces the

59:59mechanism, reinforces our confidence in

1:00:01the fact that it takes 90 days,

1:00:02reinforces any studies that we show that

1:00:04might also be similar to this. And then

1:00:06number four is the most important thing

1:00:08in meta advertising, which is the

1:00:10messaging. So it's reinforcing the

1:00:13unique mechanism of 90 days. It's

1:00:15reinforcing the language here that we're

1:00:17talking about the hair part. We are also

1:00:20reinforcing that if you actually just

1:00:23use the product and you empty out the

1:00:25tubs, that is what will make it work.

1:00:27And that's why we will only refund if

1:00:30you use it. Before we move to section

1:00:32two of this video and we move away from

1:00:35the buyer, a common objection I'll get,

1:00:37particularly when saying the offer is

1:00:38really, really important when we're

1:00:40framing up and scripting the ad is that

1:00:42I'll get I'm just the creative

1:00:44strategist. I'm the the copywriter. I

1:00:46can't change the offer. that's a

1:00:48business direction move and it's three

1:00:50levels above me which is half true but

1:00:52it's also half not true and that's the

1:00:54half that I would actually be worrying

1:00:56about. I wouldn't worry about the stuff

1:00:57that you can't control. Sure you can't

1:00:59control changing the price and you

1:01:01shouldn't really be changing the price

1:01:02as the copyriter or the creative

1:01:03strategist or the agency. Like that

1:01:05should be determined by the highest

1:01:06uplevel people within the business that

1:01:08understand the price elasticity and

1:01:09where we want to sit within the market.

1:01:10Really what you want to do on the offer

1:01:12is identify things that the business is

1:01:13already doing or would be very low risk

1:01:15and easily implementable and then just

1:01:18use that better within the messaging and

1:01:19the language of the ads. If you think

1:01:21back to the stuff that I put up before,

1:01:23four of five were things that the

1:01:25business was already doing, but they

1:01:26just never said free returns isn't a

1:01:29pricing decision, right? Most people do

1:01:31free returns anyway. It's just how are

1:01:33we going to package this up and present

1:01:34it within the messaging rather than

1:01:36saying free returns putting it into the

1:01:39primary text or putting into the script.

1:01:41We're going to say the exact same thing,

1:01:43but we're going to reframe it around

1:01:45we're going to refund the first 90 days,

1:01:46but you got to send the stuff back to us

1:01:48and prove that the tubs are empty and

1:01:50prove that it actually didn't work cuz

1:01:51we're so confident it will work. The

1:01:5390-day pack, right? So, we're putting

1:01:55that guarantee on the 90-day. The offer

1:01:57would need to change to someone actually

1:01:59buying 90 days worth. And so the 90-day

1:02:02pack probably already exists. Everyone

1:02:03in the company would be probably happy

1:02:04to just put a three-pack bundle on the

1:02:06website, even hide it, put it on a

1:02:08custom landing page. Like that isn't a

1:02:09big offer change at all. But now it's

1:02:11congruent with the messaging and what we

1:02:12want to do here. The reason for why they

1:02:14should buy right now, the urgency, the

1:02:16scarcity in the offer. Well, that's

1:02:18probably built into the mechanism of the

1:02:19product, right? Which is that like if

1:02:21you're losing your hair, you should buy

1:02:22it as soon as possible because you can

1:02:24never get your hair back. Like you can't

1:02:25reverse thinning. You can only stop it.

1:02:27And so that wasn't a now it seems like a

1:02:29change to the offer because we're

1:02:30increasing urgency and scarcity, but

1:02:32we're not. So you can really change the

1:02:33perception of the offer without actually

1:02:36materially changing anything about

1:02:38pricing or structure on the website or

1:02:39the product. An offer isn't a discount.

1:02:42It isn't a bundle. It isn't a free

1:02:44shipping threshold. An offer is a

1:02:46reframe from the consumer's perspective

1:02:49of the value that they're getting. So we

1:02:51have covered the buyer, we've covered

1:02:53the market, and we have covered offers.

1:02:56and we still haven't written a single

1:02:58sentence. So, I want to start writing. I

1:03:00want to start fixing this script. So,

1:03:02we're going to go into section two of

1:03:04the video. And we're going to start with

1:03:05the highest yield mechanical edit that

1:03:08you can make on this script. All right.

1:03:10So, let's start with specificity within

1:03:12the arguments that we're going to make.

1:03:14I want to start off with pulling a lot

1:03:16of lessons from Hopkins. A lot of this

1:03:18is directly from his work around

1:03:20specificity. So, we want to be specific

1:03:22in whatever we talk about, whatever we

1:03:24script, whatever copy we write. The

1:03:26latter of what the specificity looks

1:03:28like is we want to start off with

1:03:29numbers. We want to be using measured

1:03:32numbers rather than just random

1:03:34statements. Now most people should know

1:03:35this. If you don't know that use a

1:03:37number like it's much more powerful

1:03:38saying 98% of people get clearer skin

1:03:41than saying most people get clearer

1:03:43skin. Okay? So using a number is good. A

1:03:45named third party is the second. Number

1:03:48three is specificity in a very specific

1:03:52physical detail. Number four is

1:03:54specificity in a time. For example, it

1:03:57will take 87 days to for you to start

1:04:00saying results rather than just saying

1:04:01it'll take some time. And then you want

1:04:04to use proper nouns. A little bit on

1:04:06this adjectives. Anyone can use an

1:04:08adjective. Any competitor can use any

1:04:09adjective. And that's why it's not very

1:04:11good. Adjectives are the writer's

1:04:14opinion or the ad creator's opinion

1:04:16whereas specifics are evidence. And so

1:04:18what we're doing here is building

1:04:19evidence rather than just making

1:04:22subjective claims or subjective

1:04:24opinions. I'll give you two examples.

1:04:26Example number one, our serum leaves

1:04:28skin looking healthier. Probably heard

1:04:30that a thousand times. Instead, it's

1:04:330.05%

1:04:35retinol and the first tube is dose low

1:04:37on purpose. What we're also doing there

1:04:39is creating a curiosity gap that we'll

1:04:40then solve by the end of the ad. But

1:04:42this is obviously much better

1:04:43specificity. Another example, a shorter

1:04:45example is rather than saying fast

1:04:46absorbing, we say it's dry in 40 seconds

1:04:49and we actually timed it. Much more

1:04:51specific. There's proofing built in at

1:04:53the end here as well, which makes it a

1:04:54much better script. Oglev says that

1:04:57research will always be adjectives. I'll

1:05:00give you an example. You can say luxury

1:05:02craftsmanship you can feel. Now, the

1:05:05issue with this is you're sitting

1:05:06outside of the manufacturing process.

1:05:08You're sitting outside of the brand and

1:05:09you're trying to come up with

1:05:10descriptive language. Okay? It's really

1:05:13luxury. You can really feel it. Like

1:05:15you're trying to convince people through

1:05:16adjectives. Instead, one simple fact

1:05:19about the manufacturing line if you just

1:05:21went in and looked at how they made

1:05:22stuff is you could instead say one

1:05:24person stitches each pair start to

1:05:26finish. It takes her 4 hours. Now

1:05:29suddenly you're like, well, 4 hours to

1:05:31stitch this and it's all stitched start

1:05:34to finish. It must like we know it's

1:05:36luxury then and we know that like we

1:05:38must be able to feel it. We don't even

1:05:39need the emotive language. We know the

1:05:41stakes. Hopkins wrote this in 1923

1:05:44and it's and it couldn't be more true

1:05:47than it is today, which is platitudes

1:05:49and generalities roll off the human

1:05:51understanding like water from a duck.

1:05:52They leave no impression whatsoever. To

1:05:55say best in the world, lowest prices is

1:05:57at best to simply claim the expected.

1:05:59This is what most of the scripts that

1:06:01you read and the ads that you watch are

1:06:03doing. Premium ingredients, superior

1:06:05quality, unmatched results. Every one of

1:06:08those is a word that your competitor can

1:06:10also just use whenever they want, which

1:06:12means it carries no information. It

1:06:14gives no reason for people to buy the

1:06:16product, which means that the buyer and

1:06:18the consumer will just delete it from

1:06:20their memory from the script before

1:06:22you've even finished saying it cuz it's

1:06:24meaningless. It holds no weight. If you

1:06:25remember at the start, this is what all

1:06:27these claims were. Vegan, cruelty-free,

1:06:29made right here in Australia. These hold

1:06:32no weight. They're meaningless. they

1:06:34don't even need to be here because they

1:06:35get the consumer no closer to

1:06:37purchasing. Specificity also translates

1:06:40into urgency messaging. This is

1:06:42something that Albert talks about which

1:06:44is that you don't just want urgency. You

1:06:46want honest urgency because honest

1:06:49urgency creates specificity which is

1:06:51much more powerful than just saying

1:06:52stuff. For example, a weak example of

1:06:54urgency would be you saying limited time

1:06:56only. Don't miss out. Weak meaningless

1:06:59would never do it. Instead, if you

1:07:01rewrite that to something honest, let's

1:07:02say you're a creative agency. Let's

1:07:04change industries for a second. You

1:07:06could say, "We make 400 ads a month.

1:07:08October's already gone. Our next batch

1:07:10ships on the 14th of November. You need

1:07:13to get in before the end of this month

1:07:15to be able to be involved in that

1:07:16batch." That's real. It's real scarcity

1:07:18with a real number, with a real date.

1:07:19It's not manufactured. And people can

1:07:20feel that. And it also carries with it

1:07:22specificity. There's this really good

1:07:24story about Hopkins and it's when he

1:07:26went to the Schlitz brewery in 1907

1:07:30looking for a claim that he could put

1:07:32within the marketing and he watched them

1:07:33sterilize the empty bottles with live

1:07:35steam and asked why nobody had ever

1:07:38mentioned that they do that. The answer

1:07:39was that every brewer did it. He ran it

1:07:42anyway because no one had it in the

1:07:43messaging and Schlitz climbed from fifth

1:07:45in the market to the very top of it.

1:07:47There are a couple good lessons and

1:07:48questions you should be asking off the

1:07:50back of that. Three questions I'd ask is

1:07:52what does your factory do that you

1:07:54assume is boring? Can probably be used

1:07:56in messaging. What did you reject during

1:07:58the formulation process? There's a story

1:08:00there. There's something that you can

1:08:01weave into ad messaging. And what

1:08:03constraint did the product impose on you

1:08:06that you've never mentioned before?

1:08:07There's usually a bunch of constraints

1:08:08all over the place and you could

1:08:10probably use them in the messaging and

1:08:12the reasoning as to why someone should

1:08:13buy and how you're uniquely

1:08:15differentiated. An example of this is

1:08:17that you could say that we have the best

1:08:19magnesium on the market. It's going to

1:08:20soothe your muscles. It's going to make

1:08:22you feel way better than the other

1:08:23magnesium. Or we can go ask these

1:08:25questions and then dig into a unique

1:08:27mechanism and what separates us, which

1:08:29is that we could say uh most magnesium

1:08:32is magnesium oxide. It passes straight

1:08:35through you and it's the easiest to

1:08:37manufacture, which is why all of the

1:08:39factories produce it. But ours is

1:08:42magnesium glycinate, which is what your

1:08:44body actually absorbs, but it's much

1:08:47harder to produce. We had to jump over

1:08:48hurdle after hurdle. We have to do XY Z

1:08:51in the factory. But it actually works

1:08:54and that's why we did all this stuff and

1:08:55that's why we put in all this effort.

1:08:57Important thing to understand here is

1:08:58that you can take a process which is in

1:09:00the factory and you can turn it into a

1:09:02unique mechanism and that's really

1:09:04powerful. Now a common push back that

1:09:06I'll get on the specificity section here

1:09:08is well we can't be specific because

1:09:10that puts us at compliancy risk. Okay.

1:09:13So like we can't say that it will do XY

1:09:16Z with this specificity because we can't

1:09:18back the claim. You can still be

1:09:20specific without making a claim. Okay,

1:09:22you just have to be more careful and you

1:09:24have to uh guide the narrative a little

1:09:26bit better. So you might say that you

1:09:29might do a time duration like a 90day

1:09:31rather than talking about a very

1:09:33specific time component in which it will

1:09:35fix. All right. So what is the script

The nine part script framework

1:09:37structure? What is the framework? There

1:09:39are nine core sections, nine core beats

1:09:41that I mentioned before. Number one is

1:09:44the hook. Number two is the problem.

1:09:48Number three is the promise.

1:09:51Number four is the mechanism.

1:09:55Number five is the objection. Number six

1:09:59is the proof. Number seven is the offer.

1:10:03Number eight is the risk reversal. And

1:10:07number nine is the call to action. This

1:10:10is how you should be scripting all of

1:10:12your ads. This is the exact framework.

1:10:15Let's go through what each one does. So

1:10:16the hook buys the attention at the

1:10:18start. So this isn't going to sell

1:10:19anyone, but it's going to capture the

1:10:21right people. It's important because if

1:10:22people don't like the hook, they scroll

1:10:24past and they don't watch the app. So we

1:10:25all know the importance of a hook. The

1:10:27problem is important because we're

1:10:29problem agitating and we're naming the

1:10:31consequence that they've already

1:10:33accommodated or that they already have.

1:10:35This is for context from Eugene Schwarz.

1:10:39Number three is the promise. This states

1:10:41what they get in their terms. The

1:10:43mechanism gives them a reason to trust

1:10:46or believe the promise. We then move

1:10:49into objection handling which is uh

1:10:51talking about all the other solutions

1:10:52that they have tried in the past. We

1:10:54then move into proof. So we're

1:10:56substantiating the claims on the offer.

1:10:59We actually present the product. Then

1:11:01what is the product? What is the offer?

1:11:03We then risk reverse to make the offer

1:11:05look a lot better and be more

1:11:06convincing. And then we have a call to

1:11:08action. Let's dig into the problem. When

1:11:12we're scripting out the problem section

1:11:13of the script, we want the symptom and

1:11:17we want the consequence. We always want

1:11:20to be agitating the consequence, not the

1:11:24symptom. A symptom is what the body or

1:11:26the day is doing. But the consequence is

1:11:28what the buyer has already had to change

1:11:30about their life to accommodate the

1:11:32symptom. And the consequence is what the

1:11:34buyer can't unsee or forget about once

1:11:37you've mentioned it and brought it to

1:11:39light, said it out loud. The symptom

1:11:41they likely already know about. You also

1:11:43don't have to invent the symptom. We

1:11:45actually called this something else at

1:11:47the start, which is that we called this

1:11:49the accommodation. Let me give you an

1:11:51example and then we'll actually pull

1:11:53this in and we'll start rewriting some

1:11:54of the script. Weak would be saying uh

1:11:56bloating can be uncomfortable and

1:11:58frustrating. The rewrite is you've

1:12:00started planning what you wear around

1:12:02which days are bad. Now, why does this

1:12:04work so much better? Well, it's because

1:12:05the weak version describes the state

1:12:08that the buyer already knows that

1:12:09they're in. So, it buys nothing. But the

1:12:11rewrite describes the accommodation that

1:12:15they have made in their personal life

1:12:17that they've never publicly admitted.

1:12:19And so it's directly calling out a

1:12:22persona without needing to directly

1:12:23state them or call them out. And it's

1:12:25going to stop their scroll and actually

1:12:26get them interested. So here's the

1:12:27rewrite. And I actually made a mistake

1:12:29before, which is that the accommodation

1:12:31is not the symptom. The accommodation is

1:12:32the consequence. And so you're

1:12:34accommodating your life in some capacity

1:12:36due to the consequence of the symptom.

1:12:39Just for clarity, that was messed up.

1:12:41That's where the arrow should go.

1:12:42Currently, this is actually the best

1:12:44part of the script. And we're rewriting

1:12:46the best part of the script, but this

1:12:47actually isn't that bad. If you're

1:12:48finding more hair in the shower drain,

1:12:50you're not imagining it. And then

1:12:51arguably, this is also proper agitating

1:12:53a little bit. Women lose it at the part

1:12:55line first, usually about 18 months

1:12:57before anybody notices. Now, what we've

1:12:58rewritten this to is you've stopped

1:13:01parting it in the middle. You didn't

1:13:02decide to do that. You just started

1:13:04doing it. Now, why does this sell

1:13:06harder? It sells harder because the

1:13:09shower drain is a symptom. So, this

1:13:11script right here is talking to

1:13:14symptoms. Number two, the shower drain

1:13:16is owned by anyone and so your

1:13:20competitors can write this as well. And

1:13:22you would argue that the category

1:13:24already leans pretty hard into it. The

1:13:26difference between the shower drain and

1:13:28parting your hair is that parting your

1:13:30hair is a consequence, an accommodation

1:13:33for the symptom. And so we can agitate

1:13:36on consequences. We can't really agitate

1:13:39on symptoms. Like us saying, "Oh,

1:13:41there's shower in your drain. Sorry,

1:13:43there's hair in your drain. Ah, no one

1:13:46cares about there being hair in their

1:13:48drain. As long as it goes down and it

1:13:49doesn't cause a bass and etc. No one

1:13:51really cares. What do they care about?

1:13:53They care that the hair is falling off

1:13:54their head. Like that is the that is the

1:13:56consequence of that symptom. Why this

1:13:59works even better is that the target

1:14:02demographic probably hasn't heard this

1:14:03before in an ad. She hasn't said it out

1:14:06loud, but it's a direct problem that is

1:14:08she has actually dealt with. Now, where

1:14:10this can get even more powerful, in my

1:14:12opinion, this type of script and this

1:14:13type of frame is if you change from

1:14:16first to second to third person. And so,

1:14:19you can change this to first person and

1:14:20put it into a piece of UGC, EGC, or a

1:14:23creator content or a VSSL, even even an

1:14:27animation VSSL would be good. And you

1:14:29instead switch it to I stopped parting

1:14:31my hair in the middle. I didn't decide

1:14:33to do it. I just had to start doing it.

1:14:36Right? that will be a little bit more

1:14:37personal and it'll just be another angle

1:14:39and a variation that you can test. It

1:14:40might outperform this second third

1:14:42person framing. So you want the problem

1:14:44part of the script to last about 10 to

1:14:4715 seconds. Any longer than that and

1:14:49we're just agitating on consequences for

1:14:52way too long. Now I have seen formats in

1:14:54which you can drag this out. A good

1:14:56example of this is like claimation AI

1:14:59animation VSSL ads. They will problem

1:15:01agitate for a long time. I've se I've

1:15:03seen really good high performing VSSLs

1:15:05probably agitate for like 2 minutes not

1:15:07needed like you can do them do them as

1:15:09variations put them in the account I've

1:15:11seen some of them hold like half a mill

1:15:12million dollars in total ad spend but

1:15:14you don't need to do it for your average

1:15:16script okay every script doesn't need 3

1:15:18minutes of problem agitating give it a

1:15:20shot but generally 10 to 15 seconds

1:15:22there is a way that you can really fail

1:15:25on problem agitating and problem

1:15:27scripting and that's where the agitation

1:15:31starts to read as complaining. It'll

1:15:34happen whenever you go and stack a bunch

1:15:36of symptoms instead of escalating

1:15:39towards a consequence. And the tell on

1:15:41whether you're doing this or not is

1:15:42whether you can swap any of the lines

1:15:45with any other line and it won't

1:15:48actually change the argument. Meaning

1:15:50that if the order doesn't matter, you've

1:15:53written a list rather than escalating

1:15:56the viewer or the prospect towards

1:15:59something. You can enter into a problem

1:16:01script with really like three core entry

1:16:04pathways. One is you enter with the

1:16:07accommodation. Number two is you enter

1:16:10with the moment. Number three is you

1:16:13enter with a failed solution. Just worth

1:16:16noting that this puts you into the

1:16:18solution aware stages of awareness,

1:16:21which is totally fine. You can have tons

1:16:23of ads in the solution aware stage of

1:16:25awareness. Just important to note that's

1:16:26then who you're speaking to. You lock

1:16:28yourself in. What do these actually

1:16:29sound like? Accommodation is what we

1:16:31just did here. You've stopped parting it

1:16:33in the middle, right? We're talking to a

1:16:35consequence, an accommodation. The

1:16:37moment is what I said before when I said

1:16:39it was a photo from the wedding, but

1:16:41from behind. So, we're talking about the

1:16:43moment in which someone realized they

1:16:45started feeling uncomfortable with their

1:16:46hair thinning. We speak to the moment or

1:16:48we speak to a failed solution, which is

1:16:50that you did the rosemary oil thing for

1:16:524 months, did nothing, just made your

1:16:54pillowcase smell, and nothing really

1:16:55happened. Right? That's what we're

1:16:56talking about the failed solution as the

1:16:59opening of the problem agitating. People

1:17:02often think that failed solutions only

1:17:04land in objection handling because we

1:17:06want to objection handle everything else

1:17:07that they've done. But you can agitate

1:17:09on failed solutions. Right now, an

1:17:11objection that I'll get here on this

1:17:13part of the script writing is that our

1:17:15brand doesn't want to be negative.

1:17:16Right? Our brand is aspirational. Our

1:17:18brand is looking up. We don't want to

1:17:21problem agitate on your hair parting.

1:17:23Right? That's fine. You can give them

1:17:25aspiration and you can keep the same

1:17:27level of accuracy because they're not in

1:17:29conflict. Nothing on this board is

1:17:32necessarily negative. You've stopped

1:17:33parting in the middle, right, which is

1:17:35what we used. It's not an insult. It's

1:17:38an observation. And the reason it works

1:17:40is that it's true when nobody has said

1:17:42it. What brand teams or yourself

1:17:44actually probably objecting to is pity.

1:17:48You don't want there to be pity within

1:17:49the brand's messaging. Pity is what you

1:17:51get when you stack a bunch of symptoms

1:17:53and you describe someone as a sufferer.

1:17:55So you're framing them into being a

1:17:58sufferer. Now you can take problem

1:17:59agitating too far and that is where you

1:18:02start to frame someone as a sufferer.

1:18:04And that's what happens really when you

1:18:05extend the problem agitating part of a

1:18:07creative out to 2 3 4 5 minutes is that

1:18:10you are really starting to lean into

1:18:12this kind of messaging and totally fair

1:18:15that you think that that would be an

1:18:17objection to the brand. The difference

1:18:19here is that we're naming just one thing

1:18:21and we're letting the consumer recognize

1:18:22it in themsel. The rule I would give is

1:18:25that you always want to frame against an

1:18:27accommodation, never the affliction. And

1:18:29that should generally allow you to pass

1:18:30through brand reviews and stay more on

1:18:33brand. There's a few things to be

1:18:34careful of when you are going and you're

1:18:36writing out the problem part of the

1:18:37script. Number one is you generally want

1:18:41to argue to a degree at a category level

1:18:45rather than a product level. At this

1:18:46point in the script, you haven't

1:18:48introduced the unique mechanism yet. So,

1:18:50we're not really trying to talk about

1:18:51your product. In fact, we're really

1:18:53trying not to introduce the product at

1:18:54all. And instead, we want to talk about

1:18:55the category at large. Reason being is

1:18:57that you can't dismiss an entire

1:18:59category as like marketing hype. You

1:19:02might be able to with AI and stuff like

1:19:04that, but generally speaking, like you

1:19:06can't say the entire industry of

1:19:08preventing hair loss is completely a

1:19:11lie, right? There's a little bit of

1:19:12authority automatically built into the

1:19:14category level. And so you want to move

1:19:15up to the category and then home down

1:19:17into the product as you move through the

1:19:18script. If you do this too, you're not

1:19:20asking them to believe anything about

1:19:21you yet. You're not really asking them

1:19:23for belief until you get all the way

1:19:25down here towards the end of the ad. The

1:19:27next thing is that you always want to

1:19:28problem agitate on one person, not two.

1:19:31This is the single biggest predictor of

1:19:33really whether the problem agitating

1:19:34part of an ad will work well. You can't

1:19:36problem agitate everyone. You can't

1:19:38problem agitate multiple people. You

1:19:39have to problem agitate one single

1:19:41person. And then the last thing is do

1:19:43not resolve the problem in the problem

1:19:46part of the ad. The whole point in this

1:19:48part of the ad is to create discomfort.

1:19:51It's to be uncomfortable. You don't want

1:19:53to resolve it straight away. You want to

1:19:55sit them in the discomfort and then you

1:19:57want to move into the other stages. So

1:19:58what you can actually use from this

1:20:00right now latest script that you've

1:20:02written is take the problem section out

1:20:04of the script and ask whether it names a

1:20:06symptom or an accommodation. If it's an

1:20:09accommodation, aka a consequence, you're

1:20:11on the right track. If it's a symptom,

1:20:12which most people use, the fix is going

1:20:15back to the start of the video, doing

1:20:18research, and finding out what are some

1:20:20accommodations, what are some

1:20:21consequences of the core problem, and

1:20:24then pull that into your script. So now

1:20:26the prospect recognizes themsself in the

1:20:28ad. Now we need to tell them what are

1:20:30they actually going to get and what is

1:20:32the promise of delivery here? How are we

1:20:34going to solve? And so that's where we

1:20:36move into the promise and the mechanism.

1:20:40So we want to answer what does she get?

1:20:42The woman that we're talking to in this

1:20:44particular ad, the target demographic,

1:20:45what is she actually going to get? Most

1:20:48scripts that people write never actually

1:20:50answer that question in a single

1:20:51sentence. Instead, what you will often

1:20:53do is you'll describe a problem. You'll

1:20:56then explain the mechanism. You'll list

1:20:58a bunch of proof, and then you'll have a

1:20:59call to action, and you'll ask for the

1:21:01sale. But then the buyer in this case

1:21:03the person that we're trying to talk to

1:21:05is left to work out what the actual

1:21:06outcome is for herself from the context

1:21:09of the little amount of information that

1:21:10you've provided. So what are the failure

1:21:12modes of promise mechanism? Well number

1:21:15one that there's no promise at all.

1:21:17People will often go problem straight

1:21:18into mechanism but they won't have the

1:21:20promise section. This is really common

1:21:22in like technically minded brands. So

1:21:24brands that sell a very like technical

1:21:27solution. It's a really common shape in

1:21:29supplements as well. Second failure mode

1:21:31is five promises. People make way too

1:21:33many promises and so they all lose their

1:21:35value. An example of this is the vegan

1:21:37cruelty-free made in Australia, right?

1:21:40Just a bunch of promises that are

1:21:41meaningless. Promise stated as a

1:21:43feature. This is actually kind of

1:21:46common. For example, people would

1:21:50sometimes say that this part of the

1:21:52script with six clinically studied

1:21:54ingredients, they're saying that's a

1:21:56promise. Not a promise at all. It's just

1:21:58a a feature. It's an input. it's not

1:22:00what we want to be talking about here.

1:22:02And then a promise bigger than the

1:22:03proof. We actually dive into this in a

1:22:04lot more detail in probably another 30

1:22:06to 40 minutes in the video. So I'll

1:22:08leave that there. So with our original

1:22:09script, we don't have the promise,

1:22:11right? This is one of the issues with it

1:22:13is we go straight from the problem into

1:22:15the mechanism. So let's add a line.

1:22:18We're going to add the line into here.

1:22:20Here's the promise we're going to add.

1:22:21This is about keeping what you've still

1:22:22got, not getting back what's gone. And

1:22:24to my understanding of hair loss, that

1:22:26actually is a really good compliant

1:22:28claim, which is that I don't really know

1:22:30of any solutions other than surgery that

1:22:31allow you to increase the density of

1:22:33hair. You can just stop it going away.

1:22:36You can stop it getting worse. And so

1:22:38that's what we're saying here. And it's

1:22:40truthful if they know anything about the

1:22:42topic, which they should because they're

1:22:43dealing with this problem. So this is a

1:22:45great way in which we can implement a

1:22:47promise that is talking to them in

1:22:49between the problem and the mechanism.

1:22:50This also effectively uses the Ben Svena

1:22:54rule which is that a smaller promise

1:22:58that you can prove will outsell a larger

1:23:00promise that you can't prove every

1:23:02single time. So we can prove this. We

1:23:05can't prove something more extreme. So

1:23:06we shouldn't say something more extreme.

1:23:08So what people will commonly do is they

1:23:10will only have two of these three

1:23:12elements but the three elements all work

1:23:14together to push someone through the

1:23:16cell. So the feature is what it is. The

1:23:19promise is what you get and the

1:23:22mechanism is how you get it. Aka the

1:23:25thing that produces the promise.

1:23:27Features alone sell to an already

1:23:29convinced audience which when you're

1:23:31trying to push to cold audiences and

1:23:33scale cold targeting that's no one. So a

1:23:35feature by itself is selling to

1:23:36absolutely no one. The promise also

1:23:39really won't sell people by itself

1:23:41because anyone can make a promise. The

1:23:43whole category is probably making

1:23:44promises and dependent on the stage of

1:23:45sophistication, it's probably not going

1:23:47to work in isolation. Although you need

1:23:49it as a bridging mechanism and as a way

1:23:50to complete the story so that then when

1:23:52you introduce the mechanism it makes the

1:23:54promise believable and it differentiates

1:23:57you inside of the one sentence. So you

1:23:59can promise mechanism feature all very

1:24:01quickly and you get a script that

1:24:03convinces someone and pulls through and

1:24:05gives them a reason to buy. A good way

1:24:06to think about this is that you're

1:24:09saying the feature which means the

1:24:11promise which is why the mechanism and

1:24:14I'll give you an example. So saw pelmet

1:24:17meadow. So this is a ingredient 320 mg

1:24:21that's the feature then the promise. So

1:24:23you can ask yourself which means you

1:24:25stop losing hair at the part which is

1:24:28why DHT is what shrinks the follicle

1:24:31every cycle. Pelito blocks the DHT

1:24:34enzyme. So we're listing what the

1:24:36feature is. We're then listing the

1:24:38promise. So like what does it actually

1:24:39mean? And this is why the promise is

1:24:41important because people skip the

1:24:42promise because it's like anyone can

1:24:43make a promise. But the promise to an

1:24:45unaware or cold audience explains like

1:24:47what does this actually mean for them?

1:24:49We can explain the features, the

1:24:50mechanism, the jargon. What does it

1:24:52mean? Well, it means that you won't lose

1:24:54your hair. Why won't I lose my hair?

1:24:55Well, because there's this unique

1:24:56mechanism that you didn't know about,

1:24:58and this product actually fixes it. So,

1:24:59the next thing is a promise always has

1:25:01to be followed by a mechanism. An

1:25:03example of this is that a weak script

1:25:05would say it has as much caffeine as an

1:25:07energy drink, but you don't get the

1:25:08crash. Why don't you get the crash?

1:25:09There's no unique mechanism that

1:25:11explains the why or gives the consumer a

1:25:14reason to believe this is different. And

1:25:15so instead, you would rewrite it to

1:25:17caffeine gives you the alertness and the

1:25:19jitters in the same dose, but eltheanine

1:25:22cancels the jitters out. So you no

1:25:23longer feel the crack. And so you

1:25:25introduce that unique mechanism, which

1:25:26in this case is elanine. In the case of

1:25:28supplements, it's pretty much always

1:25:29just the ingredient. When you list a

1:25:32feature and it has no mechanism, you

1:25:34need to either go and find a real

1:25:35mechanism to be able to put in there or

1:25:38you need to switch the feature out. If

1:25:39the feature isn't paired with the

1:25:40mechanism, there's no point in even

1:25:41putting it in. Or if you cannot find the

1:25:44feature with a unique mechanism in your

1:25:46entire product and all of your

1:25:47advertising, then you need to just

1:25:48switch it out for proof. And so this is

1:25:50very commonly done at the lower down in

1:25:53the stages of sophistication, which is

1:25:55that you will just promise and proof,

1:25:57promise and proof. So you're like, we

1:25:58can do this for you because look at our

1:26:00results. But you never actually

1:26:02introduce any kind of unique mechanism.

1:26:04It's not going to work as well as this,

1:26:05but it's your alternative. Now, the

1:26:07order in which you present these two is

1:26:08really important. Some people, and you

1:26:10see this very commonly in scripts,

1:26:12probably now that I've told you this, 30

1:26:14to 40% of ads that you watch now on your

1:26:16feed, you'll notice that people make

1:26:17this mistake, which is that they

1:26:18introduce the mechanism before they

1:26:20introduce the promise. Example of this

1:26:22is, and this is a real ad, they say

1:26:24lowers grein and increases leptin, which

1:26:26makes you less hungry. Now, the issue

1:26:28with structuring in this way is that the

1:26:31retention curve falls as people go

1:26:33through the ad. And if you're opening at

1:26:35the front of the ad with technical

1:26:37jargon language that people don't

1:26:39understand, you'll just lose a bunch of

1:26:40people and they won't even understand

1:26:42what it means and they won't even get to

1:26:43the promise. And so you want to

1:26:45introduce the promise because everyone

1:26:46knows what the promise is. It's going to

1:26:48hit the whole TAM and then you move into

1:26:50the unique mechanism which also then

1:26:52makes sense cuz it's clarified by the

1:26:54promise. So how you would rewrite this

1:26:55is you stop thinking about food at 11:00

1:26:58a.m. because the ketones suppress ghrein

1:27:00which is the hunger hormone. So suddenly

1:27:03you stop thinking about food at 11:00

1:27:04a.m. We're actually problem agitating on

1:27:06something that they're feeling and then

1:27:07we're moving into the unique mechanism

1:27:09and explaining it. Always present the

1:27:11promise then the mechanism. And if you

1:27:14do not have a mechanism, find a

1:27:16different feature or value proposition

1:27:18that has one. And if you still can't do

1:27:20that, switch it all out for proof. Now

1:27:22the objection we'll get here is, well,

1:27:24my product doesn't have a mechanism

1:27:26because it's a t-shirt or it's clothes.

1:27:28But there's still a bunch of unique

1:27:29mechanisms that you can talk to there,

1:27:31right? It has a fabric which could be

1:27:33unique. It has a construction process.

1:27:35It has a supplier. It has likely some

1:27:37kind of wash test that is done during

1:27:39the supply process. There's a person who

1:27:40cuts the t-shirt out. A mechanism is

1:27:43just the reason that the feature

1:27:45produces the promise. Every physical

1:27:47product still has one because somebody

1:27:49made a decision and that decision has a

1:27:51consequence that you can go and name.

1:27:53Marino wool in a t-shirt is an argument.

1:27:55The fiber is crimped so it traps air so

1:27:57it holds odor in the fiber rather than

1:27:59on your skin when you're working out.

1:28:01There's no chemistry in it. There's no

1:28:02ingredient technically that we're using

1:28:04like we would in supplements, but

1:28:06there's still so many unique mechanisms

1:28:07that you can find. Another really

1:28:09important disclaimer here on this part

1:28:10of the script is you don't want to name

1:28:12the product before the un before the

1:28:15mechanism is introduced and understood

1:28:17by the consumer. An example of this is

1:28:19that if you sell electrolytes, right?

1:28:21You don't want to give away that you

1:28:23sell electrolytes right at the start and

1:28:25that's what the product is because then

1:28:27you just fall into the sea of every

1:28:29other electrolyte provider and then why

1:28:31don't you just go to the cheapest option

1:28:32cuz they're all just selling salt and a

1:28:34little bit of magnesium, right? So

1:28:36instead, when you're at this part in the

1:28:37script, you want to introduce some kind

1:28:39of mechanism that differentiates your

1:28:42electrolytes from everyone else in some

1:28:44kind of way. Now, once again, your

1:28:45electrolytes could be the exact same as

1:28:47everyone else, but you look at the

1:28:48manufacturing process. You look at

1:28:50something that's in the supply chain and

1:28:52you can pull on that and then make an

1:28:53argument for why it's better. Even if

1:28:55it's just the flavor, like you can speak

1:28:57to the fact that you spent 6 months in

1:28:58the factory doing this, that, this, and

1:29:00then discovered this process, which

1:29:01allowed for the flavor of the

1:29:02electrolytes to be substantially better.

1:29:04Like, whatever the mechanism is, you

1:29:05need to lean into the mechanism and then

1:29:07you need to introduce the product later

1:29:10down. What I also don't like is that

1:29:11sometimes people use a contradiction and

1:29:14they think that a contradiction is a

1:29:15mechanism, which it isn't. So, an

1:29:17example of a contradiction would be

1:29:19saying that this caffeine gum gives you

1:29:22as much energy as a coffee, but you

1:29:23don't get the crash. Now, you look at

1:29:25that and you go, "Oh, that's like that's

1:29:26a good line. We should probably run

1:29:28that." But the issue is you're not

1:29:29actually introducing any kind of

1:29:30mechanism there. You're just in

1:29:32introducing a contradiction. You're

1:29:33trying to open a curiosity gap, but we

1:29:35don't have any way to substantiate it at

1:29:37this part in the script. And so you

1:29:39either need to in introduce the

1:29:40mechanism here, you need to move that

1:29:42and make it the hook instead or you need

1:29:44to remove it entirely and think about a

1:29:46rewrite. A little side note, all of this

1:29:48also applies into the design of static

1:29:50ads. So when you're putting static ads

1:29:52together and you're trying to get

1:29:53something that's a little bit more top

1:29:54of funnel, it's effectively the exact

1:29:56same process is we want to think about

1:29:57where are the where's the eyes going

1:29:59first. That's going to be the hook. Then

1:30:01we want to move people into some kind of

1:30:02problem agitation. Now that could just

1:30:04be in the imagery. And then we need a

1:30:06promise, a mechanism. And then we need

1:30:08to ideally have some kind of objection

1:30:10proof offer. If we don't, this stuff

1:30:12then all goes on the landing page

1:30:13because we don't have enough room to

1:30:15work with in just one static ad. And we

1:30:17keep all of this in the static. Now,

1:30:18we've talked about the problem promise

1:30:20mechanism, but we skipped the hook at

1:30:22the start. So, let's dive into the hook.

1:30:25First thing is the visual element. So,

1:30:26right out of the gate, you can choose

1:30:28two different formats. You can go like

1:30:30lowfi native or you can go hi-fi clearly

1:30:32an ad. That's really the two

1:30:34distinctions that I'd make here. In

1:30:35bucket A, we have hero. We have polished

1:30:38up hero shots. We have like your logo is

1:30:41centered in the middle. You've got a

1:30:42tagline. You've got something that's

1:30:43obviously an ad, very professional. On

1:30:45B, we have an example of like it opens

1:30:47with a screenshot. We've got notes to

1:30:49self. We've got loi talking cam. So, we

1:30:52all intuitively know what this is. This

1:30:53looks native to the platform. This is

1:30:55something you would actually potentially

1:30:56post on organic. This does not look

1:30:58native. This looks like an ad. Generally

1:31:00speaking, we would opt to put majority

1:31:03of your focus over here. This has a

1:31:05role. It creates some kind of branding

1:31:08effect where people will associate

1:31:10aspiration to the brand. This is like

1:31:12particularly important in fashion. You

1:31:14still need your photo shoots that go up

1:31:17as ads. However, if you're trying to

1:31:19really cut through and get performance,

1:31:22performance normally comes out of bucket

1:31:23B and then bucket A kind of helps it by

1:31:26substantiating value and making the

1:31:27brand look better. The idea of the hook

1:31:30is to pre-qualify the consumer before

1:31:33they go through the ad as opposed to

1:31:35trying to hook and capture everyone's

1:31:37attention. Really critical. Also really

1:31:38critical in the optimization of the

1:31:40campaigns. The campaigns will optimize

1:31:41towards the people that are actually

1:31:43watching the ad. Even if you're

1:31:44optimizing for the purchase objective,

1:31:45they're going to go people watch this

1:31:47ad, this type of person. Let us serve

1:31:49more to those people. An example of a

1:31:52weak headline, a weak piece of copy on

1:31:54the hook, or even just a weak piece of

1:31:56primary text would be introducing the

1:31:59new summer collection. Now, I know a lot

1:32:01of like high-end aspirational fashion

1:32:02brands, you have no other choice. Like,

1:32:04this is what you have to do. This is the

1:32:05messaging of the brand. This is the

1:32:06positioning. You can't really go outside

1:32:08of the box here. But if you can, and you

1:32:10have the luxury too, then you can rework

1:32:13this entire front end of the ad. You can

1:32:16rewrite too. I ordered this dress in

1:32:18three sizes because I had no idea which

1:32:20one I was. Opens up a curiosity gap.

1:32:22Actually fills native to the platform.

1:32:24Probably shot on lowfi talking cam. This

1:32:26is a substantially better hook. Now, we

1:32:28want would want to like risk reverse out

1:32:29of this by talking about how they don't

1:32:31actually need to buy three sizes and how

1:32:32there's a size guide because this would

1:32:34obviously just lead to people buying a

1:32:35bunch of sizes and returning. So, we

1:32:37don't want to encourage this behavior,

1:32:38but it's an incredible hook to be able

1:32:41to get people listening and watching

1:32:43through. Hellbert came up with this idea

1:32:45back in the 80s. It's like this is

1:32:46nothing new for digital and social. What

1:32:49they used to look at this in in terms of

1:32:51pile A and pile B is that pile A is

1:32:54everything that's obviously advertising

1:32:57when you get letters in the mail. So you

1:32:59can look at the letter and you just

1:33:00immediately know it's advertising and so

1:33:01you put it into pile A. And then pile B

1:33:04is everything that appears to be a

1:33:06personal letter. And so this is where

1:33:08this concept comes from which is you get

1:33:09a bunch of letters and you quickly sort

1:33:10into two piles and one you probably

1:33:12never look at and throw in the bin and

1:33:13the other one you'll work through. you

1:33:15want to make sure you land in the one

1:33:17that people actually work through on and

1:33:18actually open and read. And so it's the

1:33:20exact same concept in a hook on a video

1:33:22ad. Now, these concepts that we're

1:33:23talking about here in terms of hooks,

1:33:25this applies not only into the hook of

1:33:27the script of a video ad, but it applies

1:33:29into the hook on the headline of the

1:33:31Facebook ad. It applies into the hook of

1:33:33the primary text and it applies into the

1:33:36hook of the landing page if we're

1:33:38driving to some kind of listical, some

1:33:40kind of advvertorial or long form

1:33:42preander. you really ultimately have a

1:33:44bunch of hooks that are all getting

1:33:46presented to the consumer at the exact

1:33:47same time. And we want to make sure

1:33:49there is congruency in the argument.

1:33:50What you'll see very commonly is the

1:33:52first frame of the ad speaks towards

1:33:55luxury, but then the spoken word over

1:33:58the ad has cheap language in it. Then

1:34:00the overlay or maybe the primary text

1:34:03has sale messaging and then the primary

1:34:06headline down the bottom is talking to

1:34:08science or some kind of science backing.

1:34:10And so there's immediately a disconnect

1:34:12between all of these things. And you

1:34:13could argue, oh, it's creating a

1:34:14curiosity gap, but we don't want them to

1:34:16conflict each other. We want them to

1:34:18make one clear claim out of the gates

1:34:19that gets people to start watching. An

1:34:21example of a bad headline would be, and

1:34:23once again, this is bad hook, bad

1:34:25headline, bad primary text, bad top of a

1:34:27avitorial landing page, introducing

1:34:29Nourish Plus. Remember, this is the

1:34:32product that we have over here in the

1:34:33script that we're working on. Stronger

1:34:35version would be why hair thins at the

1:34:37part line first. Now, this obviously

1:34:40immediately encapsulates the persona

1:34:41that we want to talk to because if your

1:34:43hair is parting, you're going to keep

1:34:44listening. The core objection to having

1:34:46a hook that feels native to the platform

1:34:48that fits in feeds and that actually

1:34:50gets your target demographic to continue

1:34:52watching. Brand teams will often go,

1:34:54we'll never get this signed off. We

1:34:55can't go and launch like influence UGC

1:34:58or EGC or anything that's lower than

1:35:01what we're currently running. And that's

1:35:02kind of fair enough, but I wouldn't

1:35:04think about the difference between pile

1:35:06A and pile B in terms of fidelity. Like

1:35:10the actual resolution of the content is

1:35:13not what makes it feel native. You could

1:35:14take the pile A, which is the stuff that

1:35:17is obviously an ad. And you could just

1:35:18make this a little bit lower quality and

1:35:20it will still be seen as an ad. So what

1:35:22makes it look like an ad? It's the

1:35:24marketing language. And so you want to

1:35:26move away from heavy marketing language

1:35:29within the hook and you want to move

1:35:30towards more native language that feels

1:35:33like you're not about to get sold to. So

1:35:34this is less of a visual thing, although

1:35:36it is definitely a visual thing. Like

1:35:38changing the visuals to some native

1:35:40format on the platform does work

1:35:41phenomenally well. Like if you can hide

1:35:43in plain sight, it's going to work. But

1:35:45if you can't do that, I would more so be

1:35:47thinking about the marketing language

1:35:48than just the quality and the format.

1:35:50Now, I would go deeper on the hook, but

1:35:52we already have a 1-hour video on how to

1:35:54write and script good hooks in Facebook

1:35:57ads. So, I recommend going to that

1:35:58video. I just search up hook strategy,

1:36:00blue sense digital. We also have our 2

1:36:02and 1/ half hour creative strategy video

1:36:04where we also spend about 25 minutes on

1:36:06this topic. So, there's a lot of

1:36:07pre-existing content if you want to go

1:36:09deeper on hooks, but that is the core

1:36:11premise on how to script and write that

Most ads die at the bridge

1:36:13portion of the ad. Now, the section that

1:36:15isn't listed here that I want to quickly

1:36:17touch on is these transitions. So as you

1:36:19move from the hook into the body and

1:36:21from the body into the offer, these are

1:36:25bridges. And people will often write all

1:36:27of these separate sections in isolation

1:36:29and not think about how they bridge into

1:36:31each other. And what that ends up

1:36:32causing is this retention decay. So if

1:36:35we have retention in seconds on the y-

1:36:38axis and then we have the amount of

1:36:39people watching on the x- axis, this is

1:36:42what a normal retention curve will look

1:36:44like. If you have a bad bridge, what

1:36:46will happen is you'll have everyone at

1:36:48the hook and then it will fall like that

1:36:50and then as you move from proof to

1:36:52offer, it'll do that again. So, you'll

1:36:55end up losing a lot of people cuz it's

1:36:58very obvious that you're either moving

1:37:00into a sale or the content just isn't

1:37:01good. Cuz at the end of the day, a video

1:37:03ad is just a piece of content. And if

1:37:05people are watching it and suddenly

1:37:06there's a disconnect and they're like,

1:37:07"I'm going to scroll." They're going to

1:37:09scroll and you're going to lose them. A

1:37:10good way to really sum bridges up and to

1:37:13be thinking through them is that the

1:37:15whole objective of the first line in

1:37:17your script is to get the user to watch

1:37:20or read the second line in the script.

1:37:23And the whole objective of the second

1:37:24line in the script is to get the user to

1:37:27watch and listen to the third line in

1:37:29the script. That's the entire discipline

1:37:31here. And if the hook suddenly h is

1:37:34disconnected in some way from the

1:37:36problem or if the objection and proof is

1:37:39somehow disconnected from when the offer

1:37:40and then the product gets introduced,

1:37:42there will be a large drop off in

1:37:44retention. Now just thinking tactically

1:37:46for a second, how do people make this

1:37:47mistake? Like how do you not do this?

1:37:49Well, the easy way that people make this

1:37:52mistake is they make a bunch of hooks

1:37:53and then they put them onto the front of

1:37:55the ad and they don't think about how

1:37:57all of these 20 hooks that they made are

1:37:59going to flow into the second line of

1:38:01the ad. And so what ends up happening is

1:38:03you have a bunch of hooks. There might

1:38:04be good hooks in isolation. You look at

1:38:06them and you go, that's good. And then

1:38:08you see it stitched onto the second

1:38:10sentence, which becomes the problem

1:38:12agitation, and you go, that's a that

1:38:14makes no sense. Like why did you stitch

1:38:16that hook onto that body? And that's

1:38:17where you get this massive retention

1:38:19fall off because there's this

1:38:20discontinuity down the bottom here. How

1:38:23people people often make the mistake on

1:38:25the second bridge that occurs. And this

1:38:27bridge can actually be like anywhere

1:38:29here. It's just really when you go from

1:38:32the consumer not knowing about the

1:38:34product to knowing about the product. So

1:38:36it's the moment in which the product is

1:38:37introduced. this bridge is also messed

1:38:39up a lot of the times because people

1:38:40will just go through all of this good

1:38:42scripting a good ad and then they'll go

1:38:44and that's why the Nourish Plus is your

1:38:47best solution and they'll just introduce

1:38:49the ad almost like a TV advertisement

1:38:51and you're like what you were just

1:38:53telling me about hair loss and educating

1:38:55me about these chemicals and then just

1:38:57bang suddenly your product like you need

1:38:59to kind of ease into the product getting

1:39:01introduced and there's ways to do this

1:39:03and like you could visually introduce

1:39:05the product without talking about it yet

1:39:07and then you can actually mention the

1:39:08product a few lines later. Like there's

1:39:10a lot of good ways in which you can

1:39:13bridge in without substantially like

1:39:15shocking the user that like, oh, this is

1:39:16an ad I'm getting sold to right now. I

1:39:18would argue this script that we're

1:39:20working through and we're going to have

1:39:21a final version of this script by the

1:39:23end of the video. Um, I would argue this

1:39:25script does a pretty average job on the

1:39:27bridge, right? So, women lose it at the

1:39:30partline first, usually about 18 months

1:39:31before anybody else notices, which is

1:39:33why we made Nourish Plus. And I bet

1:39:36B-roll of Nourish Plus is going to

1:39:37appear in the video. As that said, I

1:39:40think that this could be smoothed out

1:39:41quite a bit. Now, trying to smooth this

1:39:43out in the existing script is actually

1:39:45very difficult to do. There's not an

1:39:47easy edit or an easy rewrite of one line

1:39:49here that's going to fix it. This whole

1:39:51second half of the script really needs

1:39:53an entire rework to where we can go and

1:39:55introduce the product way later down

1:39:57where it really should be introduced,

1:39:59which is in the offer stage or even

1:40:01sometimes you can push all the way to

1:40:03the CTA. So attempting a rewrite hair,

1:40:05let's say we remove line three and we go

1:40:08from women lose it at the part line

1:40:09usually about 18 months before anybody

1:40:11else notices. The fix isn't a better

1:40:14shampoo. It's getting the follicle to

1:40:17stop shrinking. Three things that do

1:40:18that and the first is the reason most

1:40:21people fail. And then we go into the

1:40:23three reasons and then we introduce the

1:40:25product later on. What this will

1:40:27immediately do other than it being

1:40:28better scripting is that it will hold

1:40:30users through. And then for the call to

1:40:32action bridge when you're introducing

1:40:33the product, a weak example is so head

1:40:36to the site and grab yours. But a

1:40:38rewrite and how you can introduce the

1:40:41product slower is you can buy those

1:40:44separately and people do. So we're

1:40:46talking about three different

1:40:47ingredients or three different products

1:40:48there or you can take them all in one

1:40:50capsule. Here's what's in it. And so

1:40:53we're introducing the product subtly.

1:40:55The product is probably going to get

1:40:56introduced in some capacity in the

1:40:58visual. Um but we're not calling out the

1:41:00name of it. We're not calling out the

1:41:01brand. We're not going this is the

1:41:02solution. So, the important thing to

1:41:04understand about bridging through the ad

1:41:06is that nothing will make you scroll

1:41:08past an ad faster than watching like a

1:41:10storytime video or something that's very

1:41:12storytelling based and then 5 seconds in

1:41:16suddenly obviously becomes an ad, right?

1:41:19What you don't want is product awareness

1:41:22to go from zero to 100 immediately. We

1:41:25need to smooth it in because in an

1:41:27organic feeling piece of content, how

1:41:29people will normally talk and walk

1:41:31through organic content is they'll go

1:41:34random thought, small complaint,

1:41:36personal story, and then maybe they'll

1:41:38mention the product. That's how people

1:41:40normally communicate. And so that is how

1:41:42you need to communicate through the

1:41:44creative so it doesn't abundantly feel

1:41:46like an ad. People typically don't go

1:41:49random thought story, this is the

1:41:51product, please buy. Okay, there needs

1:41:53it needs to be smoothed out. And you see

1:41:55this in all really good creative. So the

1:41:57next section of the video, we're going

1:41:59to dive into the objection portion of

1:42:01the script. Now, this is really

1:42:03underlying beliefs. And an exercise that

1:42:05I would recommend is that you sit down,

1:42:08you grab a pen and paper or you grab a

1:42:10word document and you start to walk

1:42:12through what beliefs does my customer

1:42:15have to have for them to buy? What

1:42:18beliefs are true? Now in objection

1:42:20handling beliefs are often actually very

1:42:22similar. People think that objections

1:42:24are individualized to your particular

1:42:26business. Like the reason why your

1:42:27customers don't buy is very different

1:42:28from why these guys customers don't buy.

1:42:30There is a bit of nuance for sure.

1:42:32Generally we can categorize it into six

1:42:34core objections. Number one is this

1:42:37isn't for me. Number two this won't

1:42:39work. Number three it might work but it

1:42:42won't work for me. It's not worth it.

1:42:44What if I'm wrong and then I'll do it

1:42:46later? Now, how do you fix all of these

1:42:49objections in your script? Because they

1:42:52all have a very easy fix. This isn't for

1:42:54me. We want the language to be persona

1:42:58specific. This is why you are generally

1:43:00better off talking to a specific person

1:43:03rather than a very large wide audience

1:43:05because if you talk to a specific

1:43:07person, they know it's for them because

1:43:09you're speaking to the exact profile

1:43:11that they are. This won't work for me.

1:43:13You need mechanism which is already

1:43:15built into this scripting structure

1:43:17which is great and you need proof. It

1:43:20might work but not for me. This is where

1:43:23you need testimonial or evidence of

1:43:27proof for this specific persona. So

1:43:30rather than having generalized

1:43:31mechanisms and proof, you need proof

1:43:33that is specific to the persona. It's

1:43:36not worth it. This ultimately comes down

1:43:38to the offer which is uh the product and

1:43:41the perception of value. Also you could

1:43:44argue that this is the like cost of not

1:43:48purchasing which is like if you're

1:43:50selling anti acne cream you could say

1:43:53well the cost of you not doing this is

1:43:56that you'll have to go hop on rowacetine

1:43:58which is medication that you'll need to

1:44:00be on for 2 to three years which will

1:44:01cost thousands of dollars over its

1:44:03lifetime. you'll need to get a medical

1:44:04appointment and because of that the cost

1:44:06of you not just simply buying this

1:44:08product is going to be in the thousands

1:44:09long term. What if I'm wrong? This is

1:44:12where you require a guarantee or some

1:44:15kind of risk reversal which is down here

1:44:17and then I'll do it later. This is

1:44:20obviously why we require some kind of

1:44:23urgency as well. That's why during sales

1:44:25periods or like Black Friday this is

1:44:27built into the day and so you get a

1:44:30natural spike in sales. Now, I've also

1:44:32done it in this order because this is

1:44:34also the direct order of how the script

1:44:36has to run. You do not want to go and

1:44:39objection handle what if I'm wrong, I'll

1:44:41do it later. At the beginning,

1:44:43obviously, right, we're starting off

1:44:45with this is for you. This will work. It

1:44:48will actually work specifically for you.

1:44:50It's absolutely worth the money and

1:44:52value. We guarantee that it will work or

1:44:54you'll get your money back and you have

1:44:56to buy it today. That's like effectively

1:44:59the message structure here. and it's

1:45:01objection handling all of these issues

1:45:03through this script structure. I'll give

1:45:06you an example of really good script

1:45:08writing that handles an objection before

1:45:11the customer even thinks about it. So

1:45:13what we could say is it's gentle enough

1:45:17for sensitive skin. Okay, it's gentle

1:45:20enough for sensitive skin. the stronger

1:45:23reframe of that script. The great

1:45:26rewrite for this is you're going to

1:45:28react to this in week one. Everyone

1:45:30does. That's why we made the first tube

1:45:33just 0.05%

1:45:35concentration and why the second one

1:45:37bumps up slightly. So rather than us

1:45:39just saying, "Yeah, it works for gentle

1:45:41skin." We're specifically calling out an

1:45:44experience that the customer has had

1:45:46before, which has to be done through the

1:45:48research phase. We can't just invent

1:45:49these things. And we know that customers

1:45:51often have bought stuff that is claimed

1:45:54it's good for gentle skin, but then on

1:45:56the first round, bang, they get a flare

1:45:57up because their skin isn't used to it.

1:45:59It's not tolerated at whatever the dose

1:46:01of this particular mechanism is at. And

1:46:04so, we're calling it out. We're saying,

1:46:05"Yeah, we know that is why we did this."

1:46:08So, we're preempting. And that's really

1:46:09the key here with objection handling is

1:46:12that you want to preempt as much as

1:46:15possible what the core objection is

1:46:18going to be. And you want to answer the

1:46:20objection in the customer's own language

1:46:22through the customer's own experience

1:46:25that they're used to. Okay? We're not

1:46:26just saying yes, trust us. We're

1:46:28threading it through an experience that

1:46:30they have had. All right. Here is the

The proof ladder, strongest to weakest

1:46:32proof ladder, which is effectively the

1:46:35strongest to the weakest proof that you

1:46:38can have in an ad. Number one is

1:46:40demonstration. Pretty obvious. This is

1:46:41just the thing clearly working on

1:46:44camera. An example of this would be a

1:46:46before and after. Before and afters are

1:46:48some of the most powerful things you can

1:46:50have because you can real time

1:46:52demonstrate like here's the makeup

1:46:55before, here's the makeup after, here's

1:46:56the weight before, here's the weight

1:46:58loss after. That would also be included

1:47:00inside of demonstration. Number two is

1:47:03third-party verification. This is

1:47:05typically going to be within supplements

1:47:06and consumables, which is going to be

1:47:08clinical results, lab tests,

1:47:10certifications. Independent press is

1:47:14also a really good one here. So, if

1:47:15you've actually like been on the news,

1:47:17if there's been a news article does work

1:47:19phenomenally well, okay, some of the

1:47:21best performing ads I have seen have

1:47:23actually been like news anchor style ads

1:47:25that are real, like they were on the

1:47:27news and they absolutely crush. Number

1:47:29three is volume of specific social

1:47:32proof. So, this is how many reviews do

1:47:34you actually have? How many total amount

1:47:36of customers do you actually have? That

1:47:38ends up being the third. Number four is

1:47:40a named individual testimony. You can

1:47:43sometimes argue that this is more

1:47:45important than this, it ends up being

1:47:48brand specific, but as an example, for a

1:47:51marketing agency, which I know we're

1:47:52talking about ecom here, but for a

1:47:53marketing agency, a very specific test

1:47:57uh testimonial outweighs a million

1:48:00reviews any day of the week. Because if

1:48:02you as a makeup brand see a video

1:48:06testimonial on the BlueSense website

1:48:08from a $100 million makeup brand

1:48:11founder, you are going to go, I trust

1:48:13Blueense because that's one of our

1:48:15biggest competitors and they work with

1:48:16very specific and that's why it works.

1:48:19Compared to you might look at another

1:48:20agency, they have 5,000 fivestar

1:48:23reviews, but there's no specificity

1:48:25anywhere. So you're like this, these

1:48:27could be brick and mortar hairdressing

1:48:29shops that they're servicing. has

1:48:31nothing to do with me. So, it is going

1:48:32to be like brand and niche and industry

1:48:34specific. But that's number four. Number

1:48:36five is the mechanism explanation. It's

1:48:39not really proof, but it leans on making

1:48:42the claim plausible through logical

1:48:45selling. Right? So, whenever you're

1:48:47explaining like creatine, how creatine

1:48:50works and you explain the mechanism of

1:48:51creatine, that ends up being proof in

1:48:53itself for the expected out. And then

1:48:56we've got founder assertion. This is the

1:48:58weakest of all of these. Sometimes

1:49:00people will just go on with this and

1:49:01think it'll g a brand. It won't. This

1:49:04will really only work when the founder

1:49:07has some kind of like standing in the

1:49:09market. So, is the founder David

1:49:11Beckham, right? Is the founder a really

1:49:15decently well-known scientist? Does the

1:49:17founder have incredible credentials

1:49:20within the domain in which they're

1:49:22selling that therefore acts as a point

1:49:24of proof? Like you could be one of the

1:49:28leading uh neurosurgeons in the world

1:49:31and you come out with a cognitive health

1:49:33product. Yeah. Like okay that's like not

1:49:36bad. That's not bad. We should we should

1:49:38probably use that. We should probably

1:49:39capitalize on that. That's not bad

1:49:40proof. All of these things still

1:49:42necessary but this has some weight. Vice

1:49:45versa. If you're like a 20-year-old who

1:49:49is like didn't go to uni trying to get a

1:49:52startup, made like a cognitive enhancer,

1:49:54don't talk about the founder story.

1:49:56That's not much proof there to be able

1:49:58to back the claims that you're making.

1:50:00I'll give you an example of a rewrite of

1:50:03bad to good social proofing. So weak

1:50:06social proofing is you say in your

1:50:08script, customers love it. This is

1:50:11unfortunately in a lot of ad scripts.

1:50:14The strong version of this would be to

1:50:16include this stuff and have specificity.

1:50:18Now, this could be enormous. I can make

1:50:19this like four sentences by including

1:50:21all of this. We're just keeping it

1:50:22short. We can go, we have 360,000

1:50:28happy customers. And the word finally

1:50:32appears in our reviews over 6,000 times

1:50:38because our customers so happy that they

1:50:40could finally find a solution to their

1:50:42acne problems. Right? So, two pieces of

1:50:45specificity there. Specificity in

1:50:47exactly how many customers we have,

1:50:48which is number three. And then this is

1:50:51a quote, which is a testimony. It's a

1:50:54testimony that has been done 6,000

1:50:56times. A really important principle to

1:50:58remember is that you always want to

1:51:00match the proof to the claim. Modest

1:51:05claim with strong proof beats a large

1:51:10claim with weak proof any day of the

1:51:12week. So you always want to make sure

1:51:14that your proof is higher than whatever

1:51:17the claim is because you can always

1:51:18inflate claims all day long. And this is

1:51:21really like what happens when you move

1:51:22into the level two of market

1:51:24sophistication. But just making large

1:51:25claims is likely not going to do much

1:51:28because most people are not operating in

1:51:29a level two market. They're operating in

1:51:31a level four, five market. And so claims

1:51:33need greater proof. This all comes from

1:51:37Chel Deini's book influence in 1984. I'm

1:51:41trying to write this somewhere.

1:51:42Influence 1984 where there are core

1:51:46principles of the book as to the

1:51:49psychology of how you build proof.

1:51:51Number one is authority. And this is

1:51:54really through number two and arguably

1:51:56number six. Number two is social proof.

1:52:00Now this applies to multiple of this.

1:52:03Number three is scarcity

1:52:06which is what we actually talked about

1:52:08when we were talking about the objection

1:52:09types. Number four is reciprocity which

1:52:13honestly is explaining the mechanism. So

1:52:16we're giving education about how

1:52:17something works. So we're giving

1:52:19information hoping for something back.

1:52:21Number five is commitment and

1:52:25consistency. The next one is liking. The

1:52:28next one is unity. Unity is about

1:52:31identity, which is in the next chapter,

1:52:33what we're going to go into in about 15

1:52:35minutes. Liking is about casting and

1:52:38register, which is what we've already

1:52:39talked about previously. Commitment and

1:52:42consistency. This is really to do with

1:52:44how we approach the call to action and

1:52:47how we make some asks throughout. So,

1:52:49the call to action isn't crazy. Now, I

1:52:51prefer personally the way that we've

1:52:53frameworked everything so far, which is

1:52:54why we're not just using and just

1:52:57regurgitating this book and this

1:52:58framework because this can be hard to

1:53:00start to pull apart and demonstrate into

1:53:02an actual script. But I always have to

1:53:05give credence to where these ideas come

1:53:07from. I'll quickly just give you how you

1:53:10should think through call to actions,

1:53:12which is that you should always

1:53:14structure the script around a call to

1:53:15action by number one naming the action

1:53:18that we want taken. Number two, we want

1:53:21to state what happens next. Number

1:53:24three, we want to price the effort. And

1:53:27then number four is we want to give a

1:53:30reason for now. Effectively, we want to

1:53:33push urgency and scarcity. This writing

1:53:35quality is terrible. Let's move over to

1:53:37here. A weak example of this is to just

1:53:41say like learn more. Click the link

1:53:43below is much better or like shop now at

1:53:46the link below. Like all of this stuff

1:53:47isn't great. Let's just go learn more.

1:53:48learn more by like clicking below. What

1:53:50does this do? It um if you say by

1:53:52clicking below, it names the action that

1:53:54should be done. It doesn't state what

1:53:56happens next. It doesn't price the

1:53:58effort and it doesn't give a reason for

1:54:00now. And so a stronger version of this

1:54:02call to action, the strong rewrite here

1:54:04is take the 60-second quiz. You'll get

1:54:06your size and two cuts that suit your

1:54:09shape. So here we're driving to a quiz

1:54:11funnel. We're pricing the effort, which

1:54:14it's only 60 seconds. We're naming the

1:54:16action. Take the quiz. We're going to

1:54:18state what happens next. You'll get your

1:54:20size and two cuts that suit your shape.

1:54:23And we give them a reason why, right?

1:54:25They're going to find out what suits

1:54:26their particular shape. Actually, to be

1:54:28fair, we didn't give a reason for why

1:54:30they should do it right now. So, we

1:54:31could add something like these are our

1:54:33our top selling products are about to

1:54:35sell out or like some kind of real

1:54:38urgency or scarcity as to why they

1:54:40should buy. We can add that as a final

1:54:41line down the bottom here. Now, using

1:54:43everything we've just gone through,

1:54:44we'll do another rewrite on this script

1:54:47and we'll show what it's turned into at

1:54:48this point. But before that, a lot of

1:54:50people are probably thinking, well, that

1:54:52ladder of proof doesn't apply to us

1:54:54because we don't have proof. We're not a

1:54:56clinical brand. We can't afford a trial

1:54:58and we just started. So, like, we don't

1:55:01have reviews. How do we have proofing

1:55:03within our ads to make them good? And

1:55:05that's why that ladder applies more to

1:55:07you than it does to anyone else. Cuz if

1:55:09you remember what I put as number one

1:55:11there or if you want to skip back on the

1:55:12video, it was demonstration.

1:55:14Demonstration anyone can do. I just like

1:55:17you can invent a product tomorrow and

1:55:18you can demonstrate it. You have no

1:55:20proof from customers. You have no proof

1:55:22from third party uh clinical tests, but

1:55:25you can demonstrate all day long. So I

1:55:27would be leaning into demonstration as

1:55:29much as possible. Then number four here

1:55:32was specific testimonial from customers.

1:55:34Now, you can very easily give your

1:55:37product out to 20 people and say,

1:55:39"Please give us a review and please be

1:55:41detailed in exactly what you say and

1:55:43precise as to how the product helped

1:55:44you." Don't just say, "Yeah, it was

1:55:46good. Tell us why." Like, dig in. Give

1:55:48us something and we'll give you the

1:55:49product for free. Then you'll get 20

1:55:50reviews with a lot of specificity in the

1:55:52language and then you just pull out that

1:55:54specificity and you use it within your

1:55:55ads and you use it within your landing

1:55:57pages and there you go. Now, yes, the

1:55:59other options are probably off for now,

1:56:01like you can't claim volume of customers

1:56:03or volume of reviews. You can't go and

1:56:06have like third party uh testing like

1:56:09founder story might not be relevant. So,

1:56:10yes, you do lose elements of proof, but

1:56:12you still have a lot here to work with.

1:56:14All right, so as a reminder, we started

1:56:16here with this script. Then we went

1:56:19through having an accommodation replace

1:56:22the symptom. And so we did that with a

1:56:25basic rewrite here, which is where

1:56:28rather than us talking about women lose

1:56:30it at the part line first, usually about

1:56:3218 months, we moved to actually talking

1:56:34about well, how is this person

1:56:36accommodated this particular symptom,

1:56:38which is you've stopped parting it in

1:56:40the middle. You didn't decide to do

1:56:42that. You just started doing it. Right?

1:56:45Then we went and introduced a promise

1:56:47because it's always important to have a

1:56:49promise before the unique mechanism,

1:56:51which is this line right here. This is

1:56:53about keeping what you've still got, not

1:56:55getting back what's gone. So, a promise

1:56:57has been made. Then we have moved

1:57:00through bridging through the script. So,

1:57:03we've improved it to you stopped parting

1:57:05in the middle and there's nothing in the

1:57:07shampoo aisle for it. The fix sits

1:57:10upstream of the shampoo aisle. It's

1:57:12getting the follicle to stop shrinking.

1:57:14Follicles shrink when DHT binds to them.

1:57:16Every cycle, the hair comes back finer

1:57:18until one cycle it doesn't come back.

1:57:20Three things slow that down. Saw palmeo

1:57:23blocks the enzyme that makes the DHT.

1:57:26Rosemary oil keeps blood at the root and

1:57:28a keratin precursor gives the follicle

1:57:31something to build with. You can buy

1:57:33those three separately and plenty of

1:57:35people do or you can take one capsule at

1:57:38night. So we have introduced a lot of

1:57:40the mechanism work that we went through.

1:57:42We've got bridging introduced as well.

1:57:44So, this does a really good job at going

1:57:48problem, solution, mechanism, specific

1:57:51solution, product. And then finally,

1:57:54getting up to speed on everything that

1:57:56we've learned and taught so far in this

1:57:58video. This is where your script writing

1:58:00should be at. You've stopped parting it

1:58:02in the middle. You didn't decide to do

1:58:04that. You just started doing it. This is

1:58:06us speaking to an accommodation. This is

1:58:08about keeping what you've still got, not

1:58:11getting back what's gone. This is our

1:58:13promise. The fixed sits upstream of the

1:58:15shampoo aisle. This is the bridge.

1:58:18Follicles shrink when DHT binds to them

1:58:20and every cycle the hair comes back

1:58:22finer until one cycle it doesn't come

1:58:24back. We've moved into the unique

1:58:26mechanism. Three things slow that down.

1:58:29We're using a retention mechanism here.

1:58:31So, we're opening a curiosity gap. So,

1:58:32people want to know what the three

1:58:33things are. Saw pelito blocks the enzyme

1:58:35that makes the DHT. Rosemary oil keeps

1:58:38blood at the root. A keratin precursor

1:58:40gives the follicle something to build

1:58:41with. You've done the rosemary oil, four

1:58:44months, smelly pillowcase, nothing.

1:58:46That's our objection handling. Then we

1:58:48move into proof. 4,812 reviews. The word

1:58:51that comes up most is finally. Then we

1:58:53move into the offer. It's the 90-day

1:58:56pack because the cycle is 90 days and a

1:58:5930-day pack is designed to fail. 76

1:59:02cents a day. Send back the empties if

1:59:04your part hasn't changed and we'll

1:59:06refund all three. Now, this script isn't

1:59:08done. As you can see here, over the next

1:59:101 hour of this video, we are going to

1:59:12continue to iterate into a even better

1:59:14version of this script. We're going to

1:59:16do one more iteration, then another,

1:59:19then another, and then we are going to

1:59:20have the final piece of script writing

1:59:24at the bottom here, which I hope is

1:59:27going to be a winning ad. At the very

1:59:29least, it's going to have a much much

1:59:32higher hit rate than anything that you

1:59:34were producing before you watch this

1:59:36video. In this section, we'll be going

Logical agreement does not make anyone buy

1:59:39through emotion and identity. Now, where

1:59:43this script that we just went through

1:59:46starts to break down is when we do the

1:59:48so what test against emotion and

1:59:50identity. So, if you go through every

1:59:52single line in what we just went through

1:59:54and you ask so what and the answer to so

1:59:56what can't be the mechanism, right? It

1:59:58has to be like why do people actually

2:00:00care about this? This starts to break

2:00:02down a little bit. The reason being is

2:00:03that nobody has ever bought a supplement

2:00:06simply because they want a supplement.

2:00:08Just like nobody buys hair or like a wig

2:00:11because they just feel like buying a

2:00:13wig. What they're actually buying is a

2:00:15version of themsel that did something

2:00:17about it early instead of waiting,

2:00:19right? They're buying the future

2:00:20outcome. And at the end of the day,

2:00:22they're buying the emotional connection

2:00:24and the identity that they believe they

2:00:26are. The Robert Kellier letter book from

2:00:301931

2:00:32has a really good sentence on this,

2:00:34which is that you shouldn't enter the

2:00:36conversation. Instead, you should find

2:00:39where their attention already is, arrive

2:00:42there in the register of someone who

2:00:44belongs, and only then introduce your

2:00:46subject. Now, this is sales 101, but at

2:00:50the end of the day, marketing or

2:00:52scripting is just one-on-one sales, but

2:00:55to the masses. And so, we want to arrive

2:00:59at the identity and the emotional

2:01:01position that the consumer is in. And

2:01:05only then do we want to start to guide

2:01:07them towards the subject that we want to

2:01:10talk about and that we want to get in

2:01:11front of them. How is this applicable

2:01:13into what we're writing? We want to ask

2:01:15where is their attention right now?

2:01:18Where is their attention right now which

2:01:20typically is not where your product is?

2:01:22What register belongs there? We'll come

2:01:24back to this in about 20 minutes time in

2:01:27the video. And then what did they

2:01:29already feel before they arrived?

2:01:31Because you're not creating a feeling.

2:01:33You're just joining into it. Let's run

2:01:35through some examples of how what it

2:01:38does connects to what it makes them. And

2:01:40this is us creating identity or thinking

2:01:43about what is the identity behind why

2:01:45this thing matters at all. So it blocks

2:01:47DHT. What does that mean for them? It

2:01:49means that if they care about this, then

2:01:51they're the type of person who wants to

2:01:53start before the hair loss becomes

2:01:55visible. That's their identity. What

2:01:58about someone that gets sold on 12 g of

2:02:00collagen? It's someone who takes it

2:02:02seriously rather than dabbling in lower

2:02:04doses. What about marino wool? Well,

2:02:07marino wool is like light and it

2:02:09generally doesn't hold a smell and so

2:02:11it's for someone who just wants to pack

2:02:13one bag. Okay, that's the identity. Why

2:02:14would someone care about wearing

2:02:16something for 4 days straight and it not

2:02:17having a smell? It's probably someone

2:02:19who wants to only pack one bag and

2:02:21that's a core part of their identity.

2:02:22They travel light. What about a 90-day

2:02:24guarantee? This connects to the identity

2:02:27of someone who has already been sold to

2:02:29before and it failed. And so their

2:02:32identity is nope, I don't trust things.

2:02:35I don't trust this category. And so the

2:02:37guarantee gets around that and speaks to

2:02:39that particular identity. What about a

2:02:41supplement that absorbs in 40 seconds?

2:02:44Why would anyone care? Well, the type of

2:02:46people that would care how this would

2:02:47connect to their identity is the kind of

2:02:49person who's on the move who needs to

2:02:51leave the house at 6:30 a.m. in the

2:02:53morning. They need to quickly take the

2:02:55supplement and go. What about third

2:02:56party tests? Well, third party tests,

2:02:58how that connects to identity is

2:03:00somebody who likes to check things.

2:03:02somebody who doesn't just rush into

2:03:04taking a supplement, but they want to

2:03:05know, okay, what's the what's the

2:03:07scientific backing? Now, even whether

2:03:08they do that or not doesn't matter. It's

2:03:11all about the cognitive identity. How do

2:03:13they see themselves? And as long as they

2:03:14see themselves as someone that does

2:03:16their due diligence and checks around

2:03:18and makes sure that everything's valid,

2:03:20that's all that matters because we're

2:03:22playing to that identity. This is

2:03:25Schwarz's fifth stage of sophistication.

2:03:28So, if you remember back to the very

2:03:30start when we talked about the stages of

2:03:32sophistication, level one, and this is

2:03:34going to test my memory, level one is

2:03:36that you can just make claims and it'll

2:03:37sell people because they've never seen

2:03:38the product before. Level two is now

2:03:40everyone's making claims, so you need to

2:03:42make your claim larger. Level three is

2:03:44now everyone's making large claims, so

2:03:46you have to introduce a unique

2:03:47mechanism. Level four is everyone's got

2:03:51unique mechanisms, so you need to make

2:03:52yours bigger. Level five is everyone in

2:03:55the market is sick of unique mechanisms.

2:03:57all of these claims being made. And so

2:03:59now what do you need to do in the fifth

2:04:01stage? You need to speak to identity and

2:04:05to emotion. You need to speak to the

2:04:07person that they become. And that is how

2:04:09you cut through on a level five market

2:04:12in the stages of sophistication. Now,

2:04:15how do you just not turn this into like

2:04:16branding fluff? How is this actually

2:04:18mechanically applicable into scripting?

2:04:20Well, we're going to go through it

2:04:21later. like we're going to pick apart

2:04:22the scripts and I'm going to show you

2:04:23how this actually materially changes the

2:04:25way that the sentences are crafted and

2:04:27additional sentences that should be put

2:04:29in. However, the important headline is

2:04:32that identity without mechanism is just

2:04:36a lifestyle brand with some kind of

2:04:38supplement attached. So the identity

2:04:40can't exist without the mechanism. This

2:04:43is where like branding exercises and a

2:04:46brand team in isolation can do a lot of

2:04:48work that doesn't actually really

2:04:49materially move the business is that

2:04:51they'll just get stuck in over here. So

2:04:53it's like what's the identity of the

2:04:54customer? We believe the customer is

2:04:56someone like this, someone like this.

2:04:58And it's like okay great but how does

2:05:01that materially matter at all in regards

2:05:04to what the product actually does? What

2:05:06the mechanisms and value propositions

2:05:08are? Because like we can talk about

2:05:10their identity all day long, but it

2:05:12needs to actually materially tie to

2:05:14something that exists within the product

2:05:16or else we're just stuck in brand land

2:05:17and none of this actually shows up into

2:05:20any kind of scripting or any kind of ads

2:05:22or any kind of copy on the landing page.

2:05:24So how do we go and add this into the

2:05:25running script? As a reminder, this is

2:05:28the running script. And what we will do

2:05:30is we will add a line to the very end.

2:05:32And the line is going to be the women

2:05:35who keep it are the ones who started

2:05:38before they could see it. This is us

2:05:39making a direct play to their identity.

2:05:42Are they the kind of person that's going

2:05:44to prevent their hair from falling out

2:05:47before or are they not? And if they're

2:05:49not, that's totally fine. They're

2:05:50probably not the target demographic. We

2:05:52probably don't want to convince them to

2:05:53buy because they're not going to keep

2:05:54the habit anyway, right? Like if you

2:05:57aren't willing to prevent hair loss

2:05:59before it starts being visible, then if

2:06:02we sell you a hair loss prevention

2:06:03product, you're going to use it a bit

2:06:04and you're going to be like, "Ah, this

2:06:05is annoying. I don't want to use this."

2:06:06And you're going to go back to your old

2:06:07ways. So, we don't even really want to

2:06:09sell you anywhere. Which is why this is

2:06:11a really powerful sentence that is not

2:06:13only speaking to identity and emotion,

2:06:15but it is also technically like a

2:06:17persona call out because we're saying

2:06:19like, "Don't even buy unless you're

2:06:20going to do this." Honestly, here's the

2:06:23thing that I got wrong for years in

2:06:25scripting and the first version of this

2:06:28video didn't have this in it was that I

2:06:31used to teach the mechanism as though

2:06:34believing was the same as wanting, but

2:06:37it's not. And they're not even remotely

2:06:39close. You can build an argument so

2:06:42logical that a buyer agrees with every

2:06:45single sentence and still does nothing.

2:06:48And that ad and that script will look

2:06:50completely fine in every review meeting

2:06:52that it goes through because everybody

2:06:54in the room is checking whether it's

2:06:56correct. It's like, "Yep, that's

2:06:57correct. That's correct. Yep. It's

2:06:58following the framework. Amazing." But

2:07:00nobody in the room is checking whether

2:07:01anybody actually wants it. Every great

2:07:04direct response copywriter knew this.

2:07:06And it's the half that doesn't survive

2:07:09being turned into a framework, which is

2:07:11why it's often left out of frameworks

2:07:13because it's like, where do I put the

2:07:14emotion and identity in here? It should

2:07:16be throughout. should be bleeding

2:07:18through every single word. There should

2:07:19be some dedicated sentences here and

2:07:20there, but there's no rule. It's not

2:07:21like put the identity at the ends like

2:07:23we just did, right? So, it's hard to

2:07:25framework it, but it's absolutely

2:07:27critical to take the script that we've

2:07:30worked all this time on perfecting and

2:07:32then elevating it. A good line to

2:07:34remember here is a checklist produces

2:07:37competence. Great, we're competent now.

2:07:40But competence is not what anybody

2:07:42actually remembers because the checklist

2:07:44doesn't connect to emotion and identity.

2:07:46Now, the objection at this point in the

2:07:47video is you're sitting there and you're

2:07:49going, "Wow, Nathan, who's so

2:07:51performance-driven and all of the videos

2:07:52are so logical, has just gone and turned

2:07:54a performance video into a brand video.

2:07:57What are we doing? I want him talking

2:07:59about finance and CFO and logical

2:08:01checklists again. I'm not watching a

2:08:03Blue Sense video for this kind of

2:08:05stuff." And I agree. I don't claim to be

2:08:09on the brand side. I'm much more leaning

2:08:11towards performance. And that's why we

2:08:13want to make this logical. I want to

2:08:14give tangible examples like I've already

2:08:16done and then we want to actually start

2:08:18thinking through the application here.

2:08:20The example I gave you I think is a

2:08:22really good logical like non-branding

2:08:24way to represent this idea which is that

2:08:27effectively like rather than us ending

2:08:29this ad on a call to action and an ask

2:08:31which most people do. Most ads end in

2:08:33like buy my stuff at ends. Instead we're

2:08:36going like a very smooth nice call to

2:08:39action of like here's why you should buy

2:08:41the 90 instead of the 30. We'll do a

2:08:43risk reversal. Every month you wait is

2:08:45another cycle which is a little bit of

2:08:46an emotional play. And then we round the

2:08:50whole thing out with a play towards

2:08:51identity. So you could take this as the

2:08:53framework if you want. It's like final

2:08:54sentence in the ad should be a play

2:08:57towards the identity of the consumer.

2:08:59Also this is brand work. Absolutely.

2:09:01This is all brand work if you're not

2:09:02connecting it to mechanisms. So if

2:09:04you're just like coming up with all this

2:09:05identity stuff. If you're just like

2:09:07living here for sure this is like this

2:09:09is not a blue scans video. You can go

2:09:11and talk about this elsewhere. We're not

2:09:12going to do this on our channel. We

2:09:14don't claim to be like branding experts.

2:09:16But if you're going to do this indirect

2:09:18connection to this, oh well now like

2:09:21this is performance marketing, right?

2:09:22This is direct response copyrightiting.

2:09:24This is sales because we're taking

2:09:26unique mechanisms and we're connecting

2:09:27it to identity like sales 101. This is a

Story carries the whole script

2:09:30great section. We are now going to talk

2:09:33about storytelling. Some of the best

2:09:37brands right now doing a million dollars

2:09:39a day. incredible storytellers and

2:09:41they're doing this through really long

2:09:43format ads that can be as long as seven

2:09:45to eight minutes where they're telling

2:09:46these intricate stories and it weaves in

2:09:48your product and it problem agitates and

2:09:50it does everything here but it does it

2:09:52through the lens of a story. An

2:09:55important first note here is that a

2:09:57story is not a beat in here. So we're

2:10:00not going like okay story is number four

2:10:02or story is number seven. The story is

2:10:04interwoven across the entire script.

2:10:07It's a way of carrying all of these

2:10:10things. The reason most storytelling

2:10:12advice in this industry is really bad is

2:10:15because people treat it as an add-on.

2:10:17Like, cool, you've written your script,

2:10:18you've got all these elements. Now,

2:10:19let's just add a story in or let's like

2:10:21like bolt on a 30-cond story. Maybe at

2:10:24the start, maybe in the middle, maybe at

2:10:25the end. Don't do that. That the whole

2:10:27ad has to be the story. It's really like

2:10:29this is a good way to think about it.

2:10:31It's really the delivery mechanism. It's

2:10:34the same thing on scripting as changing

2:10:37between like second or first person.

2:10:40When you change the point of view, this

2:10:44also materially changes the whole app.

2:10:46So what's happening when we put this

2:10:48through a story is that we're carrying

2:10:51the viewer through a sequence of events

2:10:53happening to somebody changes nothing

2:10:55about this. It just changes the way that

2:10:57we present it and potentially the way

2:10:59that it lands with the consumer. Let's

2:11:01run through some examples of how we can

2:11:03take specific beats within the overall

2:11:07uh script. So a beat being the hook,

2:11:09problem, promise, mechanism, etc. And

2:11:10then how does this actually tie into a

2:11:12specific script? Let's start here. So

2:11:14the shape, this is the failed solutions

2:11:17journey. Very very common when anyone's

2:11:19doing storytelling scripting in ecom.

2:11:21It'll open something like this. I tried

2:11:24the rosemary oil, then the supplements,

2:11:26then my GP told me it's hormonal and

2:11:28there's nothing I can do. What does that

2:11:29say? and objection handling. Obviously,

2:11:32we're using a story to be able to

2:11:33objection handle a bunch of stuff that

2:11:34didn't work. Then there's the discovery

2:11:36section of the script. I found out why

2:11:38it happens at the part first and it

2:11:40changed the way that I bought. This is

2:11:43obviously leading into and talking to

2:11:45the mechanism. They went through this

2:11:47discovery journey of understanding why

2:11:49the accommodation tied to the symptom

2:11:52tied to the mechanism actually occurs.

2:11:54The transformation with a witness is a

2:11:56great one. My my sister noticed it

2:11:58before I did. That's the bit that got me

2:12:01right. This is moving into proof. We've

2:12:03then got and this is also like you can

2:12:05see how this is tied so directly into

2:12:06identity as well. And then the

2:12:08confession I stopped parting it in the

2:12:10middle about a year ago. I never told

2:12:11anyone I'd done that. That is the

2:12:14problem. We're directly problem

2:12:15agitating. But instead of us uh speaking

2:12:18through in like second or third person,

2:12:21this is all first person storytelling,

2:12:23right? into just a shift a shift in

2:12:26point of view and we can move this into

2:12:28a storytelling journey and we can often

2:12:31in these scripts actually get a lot more

2:12:32emotion. You can still do this in second

2:12:34person. You can just talk about someone.

2:12:36This is very common in you'll see this

2:12:37in the AI like claimation kind of ads,

2:12:41right? Which is that you have a lot of

2:12:42first person ones, but then you have a

2:12:43lot of second person ones which we can

2:12:45say like Gracie tried the rosemary oil,

2:12:47then she tried the supplements, then she

2:12:49went to her GP and the GP told her it

2:12:51was hormonal and we have like obviously

2:12:53animations going over the top. She

2:12:55actually went and discovered why it

2:12:57happens at the part first and it

2:12:58completely changed how she went about

2:13:00the solution. And oh god, did we mention

2:13:02that the first time she noticed it, it

2:13:04was her sister. And then like obviously

2:13:06there's a bunch of visuals over the top

2:13:08that's demonstrating the entire story.

2:13:09These storytell telling ads right now at

2:13:12the 18th of September 2026 end up being

2:13:15very heavily AIdriven ads because it is

2:13:19so easy to suddenly just put visuals

2:13:21over a story using AI video. Otherwise,

2:13:24previously you would have to like chop a

2:13:26bunch of B-roll clips together. you'd

2:13:28probably have to go and actually film

2:13:29like this story and you'd have to have

2:13:30an actor acting it all out or it's just

2:13:32a piece of UGC talking a camera. But uh

2:13:34that gives a bit of context as to why AI

2:13:36is being leveraged so heavily here. Now

2:13:38the reason why I've listed these four

2:13:40different story types is that these are

2:13:42very commonly like 90% of storytelling

2:13:46in ads and direct to consumer ecom which

2:13:49is that the stories are pretty much

2:13:50always some kind of failed solution

2:13:53journey some kind of discovery process

2:13:55over like I discovered creatine and it

2:13:58transformed my life transformation with

2:13:59a witness so there was a witness

2:14:01involved or there's some kind of

2:14:03confession these are 80% of stories not

2:14:06to say that there's other stories

2:14:07stories that exist and there's other

2:14:08like script writing narratives. There

2:14:10are you can find them, you can use them,

2:14:12but we're trying to cover the most bases

2:14:14here and this is most of the bases. So

2:14:16now, how does storytelling translate

2:14:19into our script? We have redone the

2:14:22whole script now into first person

2:14:25through the lens of a story. I stopped

2:14:28parting my hair in the middle about a

2:14:30year ago. This is the hook. I didn't

2:14:32decide to do that. I just started doing

2:14:35it. And then I saw a photo from my

2:14:36sister's wedding from behind and I

2:14:38understood what I'd been avoiding. This

2:14:40is the problem agitation. Here's what I

2:14:42didn't know. It's not the hair, it's the

2:14:44follicle. And it's shrinking a bit every

2:14:47cycle because of DHT. And every cycle it

2:14:49becomes it comes back thinner until one

2:14:52cycle it doesn't come back at all. This

2:14:54is further problem agitating plus

2:14:56actually talking to the mechanism. Now

2:14:59here we can't make a promise before the

2:15:01mechanism because this is a first person

2:15:03story FYI. Otherwise, a promise would be

2:15:05in it. I've done the rosemary oil 4

2:15:07months. My pillowcase smelled and

2:15:09nothing happened. And that's because it

2:15:10was never going to work upstream of the

2:15:13thing that's actually doing it. So, this

2:15:15is more talking to the mechanism and we

2:15:18are directly objection handling on the

2:15:20rosemary oil. Three things slow it down.

2:15:23Saw pelito blocks the enzyme. We already

2:15:25know this from the previous scripts.

2:15:26Rosemary oil keeps the blood, which is

2:15:28why it half worked. And keratin

2:15:31precursor gives the follicle something

2:15:33to build. You can buy those separately

2:15:34and people do or you can take one

2:15:36capsule at night. It's 90 days because

2:15:37the cycle's 90 days and if your part

2:15:39hasn't changed, you can send it back

2:15:40with the empties. The women who keep it

2:15:42are the ones who started before they

2:15:43could see it. Right? So, we've

2:15:45integrated all of this storytelling into

2:15:47the front end of the ad. Now, do I think

2:15:49this is a perfect ad? No. And that's why

2:15:51we have one more rewrite left because I

2:15:53think the bridge could have been

2:15:54significantly improved here. We could

2:15:56have bridged more carefully between the

2:15:58story into the call to action. Generally

2:16:01with these storytelling ads, they have

2:16:02to be longer in length. Like I don't

2:16:05think I've seen a 30 second storytelling

2:16:07ad or a 45 second storytelling ad

2:16:09because you can't talk about a story and

2:16:11then just say buy this supplement,

2:16:14right? The the bridge is off here. It

2:16:16feels off. And so if we wanted this to

2:16:19continue with this storytelling

2:16:20narrative all the way to the call to

2:16:22action, I'd probably need two pages.

2:16:23this this script would need to be a lot

2:16:25longer to be able to effectively walk

2:16:27through a bridge into proof offer etc.

2:16:30Now the reason why this script in

2:16:32particular works is because people like

2:16:35stories. The story ends up changing the

2:16:38consumer's perspective or job. When a

2:16:41consumer is watching an ad, their job is

2:16:42to evaluate you. So, she's sitting

2:16:45outside of it deciding whether to agree.

2:16:47And every sentence you write is a

2:16:49sentence that the consumer or her in

2:16:52this instance is going to be auditing

2:16:53you. In a story, her job is to find out

2:16:56what happened. She's like inside the

2:16:59narrative and the argument arrives while

2:17:01she's doing something else, which is

2:17:03just consuming the story. Every single

2:17:05beat is still there, but the consumer

2:17:08isn't actively like marking through

2:17:10them. Instead, they're just consuming

2:17:12the information because they think

2:17:14they're being walked through a story

2:17:16that's very familiar to their own

2:17:18experience. There is three things that

2:17:20break a storytelling ad. Number one is

2:17:24the bridge and we purposely kept that as

2:17:28a failure of the script that we looked

2:17:30at before so you can see the actual

2:17:31impact of this because this is the most

2:17:32common uh miss. This is the most common

2:17:34mistake that people make when doing a

2:17:36storytelling script is that effectively

2:17:38the story runs and then the ad starts.

2:17:41You don't want that. You want to bridge

2:17:43into introducing the product very

2:17:45naturally. Number two, where this breaks

2:17:47is if the narrator is obviously an

2:17:51actor. Effectively, this will break if

2:17:54you are doing this as a piece of UGC and

2:17:56just the UGC creator isn't very good at

2:17:59acting quite frankly. Now, if you are

2:18:01making claims, then it's not compliant

2:18:03for someone to make claims if they

2:18:04haven't actually used or bought the

2:18:05product, FYI. So, usually this is a

2:18:08customer. But even if it is a customer,

2:18:09a customer can be an actor, right?

2:18:11Because they can record a testimonial ad

2:18:12for you, in which case they could just

2:18:15be bad. Like, you could just not believe

2:18:17them. You could look at it and go, "Ah,

2:18:18this person is obviously just reading

2:18:20off a script and this doesn't look

2:18:21natural." And that will ruin a

2:18:23storytelling ad a lot of the time. And

2:18:25then the third is a story with no

2:18:29stakes, right? All right. So if nothing

2:18:30was risked, nothing was lost, no one was

2:18:33embarrassed, then no one cares about the

2:18:36story, right? This is uh the most common

2:18:39failure of the three alongside the

2:18:41bridge. And it is because there's not

2:18:43enough research done because typically

2:18:45the script writer is not the person in

2:18:47the circumstance, right? Generally,

2:18:49you're not losing your hair or at least

2:18:52probably the person writing the script

2:18:54to the woman who is losing her hair

2:18:56probably isn't an older woman losing

2:18:57their hair writing the script. Okay,

2:19:00generally you don't match the ICP. It

2:19:01would be pretty unlikely. Helpful if you

2:19:03are, but unlikely. And so with that,

2:19:05people don't do enough research and the

2:19:07writer doesn't have an accommodation.

2:19:10They have no failed solution. They have

2:19:12no moment of realization. So there was

2:19:14nothing to build a sequence out of. So

2:19:16they just went and invented a story

2:19:18themselves that like doesn't really

2:19:20exist and is a little bit off and no

2:19:22one's actually experienced that. So a

2:19:24weak example of this would be, I've been

2:19:26looking for something to help with my

2:19:28hair for a while. A better rewrite of

2:19:30that would be, "I'd stopped going to the

2:19:32hairdresser because I thought she'd say

2:19:34something." So, you can see we've

2:19:35reframed from something that had no

2:19:37stakes. I've been looking for something

2:19:38to help with my hair. Who cares? To I

2:19:42stopped going to the hairdresser cuz I

2:19:43thought she'd say something. Now, bang,

2:19:45we've got stakes. We've got risk. We've

2:19:48got something to lose, which is the

2:19:49hair. And we've got something that's

2:19:51embarrassing. So, such a better script,

2:19:54better story. That's obviously going to

2:19:57work. Now, the objection to storytelling

2:19:59is you might be thinking, "This only

2:20:01works for UGC and founder ads. My

2:20:03category is not personal." Well, the

2:20:06narrator does not have to be a customer

2:20:08and it does not have to be a person. The

2:20:11four shapes that we went through before,

2:20:13they're structures. They're not like

2:20:16casting notes on who has to be in the

2:20:17ad. You can just change from first to

2:20:20second to third person and you can

2:20:21pretty much have anyone like in a story.

2:20:24This is applicable anywhere. For

2:20:25example, like the discovery part where

2:20:27we're talking about discovering the

2:20:29mechanism, discovering that you ended up

2:20:31having this problem. This can be the

2:20:33through the lens of like literally the

2:20:34brand talking about it. The brand can

2:20:36say somebody worked out why this

2:20:38happens. Here is what they found. Here

2:20:39is what changed. Okay, it's the same

2:20:41thing, but you're talking in third

2:20:42person about something else. Very common

2:20:44storytelling thing that people will do

2:20:46here is talk about like something

2:20:48getting discovered hundreds of years

2:20:49ago. There's actually a really good one

2:20:51in supplements where there will be a

2:20:53supplement that you probably haven't

2:20:54really heard of much and they're like,

2:20:56"This was a natural remedy used in 1,000

2:21:00BC by this tribe for hundreds of years

2:21:03and it went undiscovered and everyone

2:21:04forgot about it and now we have brought

2:21:06it back because this like that is a

2:21:09story where it has nothing to do with

2:21:11the founder. You're just doing a third

2:21:13person story that anyone can tell about

2:21:15some old age herbal remedy that fixed a

2:21:18problem. This is pretty much what every

2:21:20good long form static and every

2:21:22advvertorial ever written has done. And

2:21:24it's the shape of most of the best B2B

2:21:26copy in existence. What you can't do is

2:21:29run any of them without stakes. And if

2:21:31your category genuinely has no stakes,

2:21:34then the problem isn't the story, it's

2:21:36that you've not found the accommodation

2:21:38yet. And that's chapter 3 problem. So 10

2:21:41to 18 minutes into this video where we

2:21:43talked about accommodations. And so you

2:21:45need to go back there and try to find

2:21:47one. Three quick tips. You don't have to

2:21:49do these, but they're tips. Number one,

2:21:51the best tense and person rule is first

2:21:54person past tense. That is generally the

2:21:57best performing script type. It is not

2:21:59to say you can't write in present or

2:22:01future. It's not to say that you can't

2:22:03write in second or third. And in fact,

2:22:05that's a really easy way to take a

2:22:07winning ad and get way more volume is

2:22:09you just take this whatever the script

2:22:10was and you switch it into past tense,

2:22:12switch it into future tense, switch it

2:22:14into second, third person, etc. Great

2:22:16way to get more volume. But if you're

2:22:17just going to choose one and if you're

2:22:18just going to write one script, first

2:22:20person past tense. Second thing, do not

2:22:22resolve the story in the hook. Really

2:22:25important. Some people who are nervous

2:22:27about retention on an ad will just try

2:22:29to like resolve the story as quickly as

2:22:31possible. Do not do that. I have seen

2:22:33phenomenally good ads spending so much

2:22:36money um that are 9 minutes long. So I

2:22:39like do not stress about trying to

2:22:41resolve quickly. Number three is if the

2:22:43story didn't happen, it's fiction and

2:22:46it's got to read like fiction. If you

2:22:48want to retain ethics and if you want to

2:22:51retain compliance and so do not make up

2:22:54stories, which makes you wonder where do

2:22:55we get the stories, you get the stories

2:22:57from the truth which is discovered

2:23:00through research. So you need to talk to

2:23:02your customers. You need to ask them

2:23:03about their stories, their experiences.

2:23:06You need to go and talk to real things

2:23:07that happened in the past and you need

Say every script out loud before shooting

2:23:09to be very careful about claims in a

2:23:12story that is fictional. Now, let's talk

2:23:14about writing for voice. We would be

2:23:18doing a disservice if we didn't do a

2:23:20chapter on this because this whole video

2:23:23is about what to say, but not how it

2:23:27sounds when you say it, which is a

2:23:29completely different skill, right? I can

2:23:30tell you what to say all day. We've

2:23:32given you all the frame. We've given you

2:23:33so many frameworks in this video. take

2:23:35them all, write a ton. But if they don't

2:23:37write through something that actually

2:23:40sounds good, that sounds natural, that

2:23:42you can actually pass that script off

2:23:44and you can make a good ad out of, um,

2:23:46then it doesn't matter. So, you need to

2:23:47have sentence level craft or you need to

2:23:50write for the voice. Let me give you an

2:23:52over-the-top example just to push home

2:23:54the point. Let's say you wrote this.

2:23:56Follicular miniaturization occurs when

2:23:59dihydrotestosterone

2:24:00binds to receptors at the base of the

2:24:02follicle resulting in progressively

2:24:04finer hair with each successive growth

2:24:06cycle. Or the better version, there's a

2:24:09hormone that binds to the follicle.

2:24:11Every cycle the hair comes back a bit

2:24:13finer. Then one cycle it doesn't come

2:24:15back at all. Obviously substantially

2:24:17better. But why is it better? Number

2:24:18one, we only want to have one idea per

2:24:20sentence. So you notice this is three

2:24:22sentences. This is one. Okay? We don't

2:24:24want to have tons of stuff in one big

2:24:26large sentence. We want to move through

2:24:28it like in a staccato fashion. Number

2:24:30two is the verbs need to be moved to the

2:24:33front of any meaning. So the verbs here

2:24:36binds and doesn't come back and comes

2:24:40back. So this is just like this is

2:24:42simpler sentence structure which is

2:24:44effectively the takeaway here. But we

2:24:46want to go verb white matters. Verb

2:24:48white matters. We don't want verb and

2:24:50then like trailing sentence and then

2:24:52like we get to it. So an example here is

2:24:53in the first sentence it's resulting in

2:24:55progressively finer hair with each

2:24:57successive growth cycle. So it's long

2:24:59and winding like there's not a clear

2:25:01connection between verb this is what

2:25:02happens whereas over here it's verb

2:25:04binds to the follicle here comes back a

2:25:08bit finer doesn't come back right so

2:25:10it's like straight to the point it's

2:25:12much more simple to understand. Number

2:25:14three is all complex words have been

2:25:15removed. Number four is we're using

2:25:17shorter sentences. My number five tip,

2:25:20this is probably the biggest tip of

2:25:21writing for voice is you always want to

2:25:23say your script out loud. Always. This

2:25:25is like number one. You will I will

2:25:28write stuff all of the time and I will

2:25:30read it in my head and I'll go, "That's

2:25:32great." And then we'll sit down and

2:25:33we'll go to record and I'll be looking

2:25:35at the teleprompter and I'll start

2:25:36reading and I'll go, "What is this

2:25:38script? This is terrible. This doesn't

2:25:41sound natural at all." And it's because

2:25:43I didn't actually say it out loud. So,

2:25:45you don't just want to say it in your

2:25:46head. we want to actually say it out

2:25:47loud cuz it does make a substantial

2:25:49difference. And what you will realize

2:25:50is, oop, that sounds a bit complex. Uh,

2:25:52that sentence is a little bit long. Uh,

2:25:55we probably need to shorten and just

2:25:56have verb outcome. And you will notice

2:25:58all these things naturally cuz you'll be

2:25:59like, that's not how I talk. Here are

2:26:00the six writing decisions, sentence

2:26:02level decisions that you need to think

2:26:04about every time you're writing. Number

2:26:06one is uh what's the person? So, is it

2:26:08first, second, or third person? Um,

2:26:10generally first person for storytelling,

2:26:13second person for most scripting. Um you

2:26:16can also go to third person but really

2:26:18performance is in that order best

2:26:19performance first second third um so

2:26:24second person is saying you you have

2:26:26this problem you are trying this etc um

2:26:29third person describes and first person

2:26:34is like we me this is what I've dealt

2:26:36dealt with tense you want to go past for

2:26:40stories and you want to go present for

2:26:43mechanisms in terms of sentence length.

2:26:45You generally don't want them to be very

2:26:47long, but uh you do want to vary

2:26:49sentence length or else it sounds super

2:26:51robotic. Um a big giveaway of AI is

2:26:54super short sticado sentences and uh

2:26:56contrast negation. So you don't want

2:26:58contrast negation and you don't want

2:27:00short short sentences. But you want to

2:27:03vary this because it's actually what

2:27:04like creates rhythm in talking. If you

2:27:06even just look at the transcript of how

2:27:08I've spoken over the last two minutes,

2:27:09you'll notice I probably have a long

2:27:11sentence, then a short one, and then I

2:27:13go back to long sentences and then I

2:27:14have a short one. And it's because

2:27:16that's the natural speech pattern of how

2:27:18people communicate. So, you want to

2:27:20mimic that as well. Now, if you actually

2:27:22want a rule, you could get like Claude

2:27:24or any of your AI models to just look

2:27:25for this and go, "Okay, in my script,

2:27:28make sure there is a consistent pattern

2:27:29of like long, long, short." So, there's

2:27:31a long sentence, long sentence, short.

2:27:33that ends up being like this is a really

2:27:34good writing structure that I like.

2:27:36Reading level, you want to keep reading

2:27:38level in my opinion below grade seven.

2:27:41Some people will say like grade five

2:27:42English at a maximum. I like I don't

2:27:44like restricting. You notice by my

2:27:46content like I don't speak at a grade

2:27:48five level because I am trying to

2:27:50attract between $10 million to $1

2:27:53billion founders and marketing managers.

2:27:55And so I want to speak in the language

2:27:57that they talk in. Same thing with like

2:27:58your product. You just have to think

2:28:00about who like who is our target

2:28:01demographic? Who are we selling to? Are

2:28:03we selling some like supplement that

2:28:05actually has quite a complex mechanism

2:28:07and the type of people that we're

2:28:08selling to aren't the general public?

2:28:10Instead, we're selling to athletes.

2:28:11Well, we can probably increase our

2:28:13language a bit in complexity and reading

2:28:15level because the athletes probably have

2:28:17a little bit more education around type

2:28:20one and type two muscle fibers. And so,

2:28:22we can go to that level. Contractions.

2:28:25You always always want to contract. Um,

2:28:29if you don't know what contractions are,

2:28:31it's rather than saying cannot, you're

2:28:34saying can't or instead of do not,

2:28:36don't. Um, AI, I don't know why, will

2:28:39always do this by default, which is so

2:28:42robotic and so not how people actually

2:28:44talk. And so, you always want to

2:28:46contract. I would, if you're using AI to

2:28:48script, I would put all of this into

2:28:50like your MD file as instructions for

2:28:54the script. last word. You always want

2:28:55the last word to be uh an important

2:28:59word. Now, this is obviously not always

2:29:00going to be possible, but it's generally

2:29:02a good writing methodology. So, you do

2:29:04want some deliberate use of the final

2:29:07word. I'll quickly just say three

2:29:09examples of mixing this stuff around.

2:29:11So, you can see that you can actually

2:29:12get quite a lot of diversity, new

2:29:14scripts, um like slightly new angles

2:29:16just by changing the writing style.

2:29:18Number one would be like a UGC ad which

2:29:22is second person present tense and

2:29:25generally low reading level, lots of

2:29:28contractions, very casual. Okay, so I

2:29:31stopped parting in the middle. I didn't

2:29:34even notice I was doing it. That's the

2:29:36crazy part. So that would be UJC script.

2:29:38Now saying the exact same thing, we

2:29:40could switch to like a documentary

2:29:42style. So we go third person, slightly

2:29:44older, no enthusiasm. There's a point

2:29:47where the accommodation in your life

2:29:50happens before the awareness. She

2:29:52changed where she was parting her hair

2:29:54about a year before she even admitted to

2:29:56herself. Why? Then we can change again

2:29:58and we can go to like a diary register.

2:30:00So this is first person past tense, but

2:30:03it's being written to nobody. I stopped

2:30:05partying in the middle today. I didn't

2:30:07decide to. I just started doing it. So

2:30:09we're using the same angle. We've got

2:30:10the same persona, but we just wrote

2:30:12three very different feeling and

2:30:14scripted ads by simply changing the

2:30:16writing style here. Now, the best advice

2:30:19I can give you, the most helpful advice

2:30:20I've ever received and that I do now all

2:30:23the time when I have time to, is to read

2:30:26the script out loud. Stand up. Don't

2:30:29read it in your head. Say it out loud.

2:30:31Project properly and read it at the pace

2:30:33that somebody would actually say it.

2:30:35Every time you trip up, and I' I've

2:30:37tripped up quite a few times reading

2:30:39scripts throughout this. That's where

2:30:40you actually want to stop, cut and fix

2:30:42it. Every time you run out of breath,

2:30:44the sentence is way too long. Every time

2:30:46you feel embarrassed saying a line

2:30:47because it's written weirdly, and you're

2:30:49like, I would never say that, then don't

2:30:51say it, rewrite it, rescript it. And

2:30:53that's really like the whole technique.

2:30:55Takes 4 minutes, requires absolutely no

2:30:57talent, no software. You just need to

2:30:59take your script and you need to say it

The format decision comes last

2:31:01out loud and read it as if you're the

2:31:02one recording it. So now you've got a

2:31:05finished script. We're all the way we've

2:31:06finished the script, but now you should

2:31:08make the decision as to, well, what does

2:31:10this actually get made into? And most

2:31:13people start there, which is the wrong

2:31:14thing. They go, "Oh, let's make a piece

2:31:15of UGC." And then they go into the

2:31:17scripting process, research everything

2:31:19we've done so far, and only now, only at

2:31:21this point in all this script writing

2:31:23that we've done, do we go, "Okay, now

2:31:25what does this ad actually look like?

2:31:27What are the visuals? What are we

2:31:29creating here?" And so this is what we

2:31:32will call surfaces. How is the ad

2:31:34actually surfacing into the creative? So

2:31:37here's what we want to do. We want to

2:31:39find the loadbearing beat. We then want

2:31:41to score the surface on six properties.

2:31:43Then we want to write what is the

2:31:45loadbearing beat. This is the part of

2:31:48this script that does most of the

2:31:50persuading. As an example, for products

2:31:52whose unique edge is invisible, like a

2:31:55multivitamin or a supplement, well, the

2:31:58biggest loadbearing beat usually in the

2:32:01script is going to be the actual

2:32:03mechanism. For a product whose edge is

2:32:05that it very visibly shows what works.

2:32:08It's not invisible in the body

2:32:09somewhere, but it's very visual. Well,

2:32:10then it's going to be the proof because

2:32:13we can just show before and afters and

2:32:15very clearly demonstrate how the product

2:32:16works. And so this is going to be like

2:32:19gadgets that have a unique mechanism.

2:32:20They end up just being very proof and

2:32:22demonstrationheavy rather than mechanism

2:32:24heavy. For a product whose edge is in

2:32:26the actual like terms or like the the

2:32:30offer is differentiated in some way,

2:32:32then obviously the offer becomes the

2:32:34loadbearing beat. The beat that's

2:32:36important is a property of the

2:32:39proposition, not the format. So [snorts]

2:32:42these are the six properties that you

2:32:44need to score against to know which

2:32:46format to go into. Number one, can it

2:32:49carry a human face? So based on the

2:32:51scripting, can it or does it need to

2:32:53carry a human face? What does this

2:32:54relate to in terms of structure, in

2:32:56terms of loadbearing? It relates to the

2:32:58problem and it relates to proof. If for

2:33:00social proofing we actually need a face

2:33:02and someone showing up, well obviously

2:33:04we need an asset that's going to have

2:33:05that. And then the same for problem

2:33:08agitating. If we're going to be problem

2:33:09agitating and it requires a human

2:33:11actually going through the problem,

2:33:13there you go. Can it show what a camera

2:33:15cannot? This is like showing the the

2:33:17unshowable. Where this shows up is in

2:33:19the mechanism, particularly in

2:33:21supplements and sometimes in proof as

2:33:23well. An example of this is that we

2:33:25might be talking about how this

2:33:27supplement helps help helps with gut

2:33:28health. Now, we could show gut health

2:33:30through like bloating of an actual

2:33:32person or we could use an AI video or we

2:33:35could use like a real animation that

2:33:36someone's built and it goes into the gut

2:33:38and it shows like the gut lining

2:33:40repairing and stuff like that. And so

2:33:42suddenly that visual is required in the

2:33:45asset which restricts what the asset can

2:33:46be. Number three, do you control the

2:33:48order in which it is received? Number

2:33:51four, can you assume sound? So, will it

2:33:54have sound? Will it hold attention long

2:33:56enough to develop something? Does it

2:33:58read as a person rather than as an

2:34:01advertisement to quickly match these in

2:34:04terms of beats? So number one car can it

2:34:06carry a human face? This is number two

2:34:09and number six. Can it show what a human

2:34:12camera cannot? This is related to the

2:34:15mechanism and the proof. Can you control

2:34:17the order in which it is received? This

2:34:19is relevant to the promise through to

2:34:21the end. Can we control the sequence of

2:34:23the script or does the script have to

2:34:25differ here? Like for example, before I

2:34:27showed you a script that uh couldn't

2:34:29have a promise because it was first

2:34:31person, someone talking to a story. So

2:34:32we actually physically couldn't put a

2:34:34promise at the start. And that's going

2:34:35to change the modality. Number four, can

2:34:37you assume sound? This is going to be

2:34:39relevant to pretty much all of these.

2:34:42Number five, will it hold attention long

2:34:43enough to develop into something? This

2:34:46is going to be in the problem mechanism

2:34:49and the offer. And then this will be

2:34:51relevant to the start of the ad. So the

2:34:53hook and the problem. Every format

2:34:55failure that I've seen is typically part

2:34:58of the script that's placed on a format

2:35:01that can't hold it. So, it's not

2:35:02actually a production failure. It's

2:35:04typically a writing failure that ends up

2:35:06looking like a production failure, which

2:35:07is exactly why it keeps getting sent

2:35:09back to the editor on multiple

2:35:11revisions. An example is that a

2:35:13proposition resting on proof should not

2:35:16be made on a surface with no believable

2:35:19face. Right? Like if we're relying on

2:35:21proof, we need some kind of human in

2:35:23there. A proposition that's resting on a

2:35:26mechanism that's invisible should not be

2:35:28a talking head. Typically, you want to

2:35:30go into a format that is going to

2:35:32visually represent the mechanism. This

2:35:33is why you often end up with much

2:35:35greater performing ads. When you script

2:35:39everything and then you think, okay, now

2:35:40that it's all there, let's find like

2:35:42what's the loadbearing beat? How do we

2:35:44score across these properties? Cool.

2:35:46What should the formats look like? And

2:35:47formats can even like change materially

2:35:49across the ads in terms of the visuals

2:35:51because we could start with like a talk

2:35:53to camera UGC, then we can blend into AI

2:35:55animations, then we can blend back into

2:35:57that same talking camera UGC. So there's

2:35:59also flexibility here in terms of how

2:36:01the ad shows up. So let's just break the

2:36:03properties down across three different

2:36:05styles. Now there are like infinite

2:36:08styles and new formats come about all

2:36:10the time, right? like the new formats

2:36:12that are like pretty hot right now is

2:36:14obviously the claimation AI ads which is

2:36:15why I've mentioned them quite a bit but

2:36:17new formats are always getting invented

2:36:19there's always format innovation and so

2:36:21this is just a generalization across

2:36:23like larger level formats that are

2:36:24relatively consistent over time but you

2:36:26can do this exercise down to every

2:36:28single different format that you have

2:36:29live action what I'm saying here is like

2:36:31live action in terms of a person is on

2:36:33camera talking one person so it could be

2:36:35UGC it could be EGC it could be founder

2:36:36story it doesn't matter one person on

2:36:38the camera talking a camera like this

2:36:40are they a believed human face. Can we

2:36:42show the unshowable here? No. Can you

2:36:45control the sequence? Yes. Can we get

2:36:48sound here? Yes. Can we sustain

2:36:50attention? I would say like yes dash no.

2:36:55Typically, if it's just like a talking

2:36:57head to cam, it's actually not a very

2:36:58good asset for holding attention

2:37:00throughout. reads as a person depends

2:37:03entirely on the actual scripting as well

2:37:06as the talent actually reading the

2:37:09script as if it is a person and it's not

2:37:10an actor. Now, what if we do drawn,

2:37:12rendered, AI, etc. Some kind of like

2:37:14animation style? Is there a believed

2:37:16human face? No. Does it show the

2:37:19unshowable? Yes. Can you control the

2:37:21sequence? Yes. Can we have sound? Yes.

2:37:24Can we sustain attention much better in

2:37:27this format because we have much more

2:37:28flexibility to cut and change? It's

2:37:31generally a more engaging format. And

2:37:33then does it read as a person? Yes, we

2:37:35can definitely get it to read as a

2:37:36person. And we're not pretending like

2:37:38someone is talking through our voice.

2:37:39And so it's actually arguably easier

2:37:41here. What about a long form native

2:37:43static? For those that don't know what

2:37:44this is, it's a static image ad that

2:37:46looks incredibly native to the platform.

2:37:48Think a photo of a garden and that's it.

2:37:50And then there's long form copy that

2:37:52accompanies it that talks to a story. Is

2:37:54there a believed human face? No. Can it

2:37:56show the unshowable? Can you control the

2:37:58sequence? No. Because it's a static ad,

2:38:01so you don't have control over the

2:38:03sequence in which people will consume

2:38:05these components of the ad. How their

2:38:07eye moves is out of your control. Can we

2:38:09implement sound? No. Can we sustain

2:38:12attention? Yes. And then does it read

2:38:15like a person? Yes. Often this reads

2:38:17like a person more than any of them. And

2:38:19so different formats here will do

2:38:21different things. So if we need these

2:38:23elements for what we've scripted, then

2:38:25we go for this. If we need these

2:38:27elements for what we've scripted, then

2:38:28we go for this, etc. If we are happy

2:38:30with these elements, then we can go into

2:38:32a long form static. None of these

2:38:33perform better than the other, right?

2:38:34There's long form statics that have

2:38:36produced millions, rendered ads that

2:38:37have produced millions, live action ads

2:38:39produced millions. They just have to be

2:38:41relevant to the ad and they have to

2:38:42complement the ad and the script that

2:38:44we've created. Big question is what

2:38:47should the length of the ad be? Should

2:38:49it be 30 seconds? Should it be 60

2:38:51seconds? Should it be 5 minutes? Now,

2:38:53the short answer is that all of them

2:38:55work. There are 30 secondond ads that

2:38:57have spent millions of dollars. There

2:38:59are 20inut ads that have spent millions

2:39:02of dollars. There is no like perfect

2:39:04length of an ad that is going to be the

2:39:06best converting ad to get cold audiences

2:39:08across the line. Now, as you increase

2:39:11the length of the ad, the cost of

2:39:12production obviously increases. Not just

2:39:15in actually creating the ad, like the

2:39:17shooting, the editing, the post, but

2:39:20also in the scripting. Going and

2:39:22scripting a 5minute ad takes a lot of

2:39:24time. That is like probably 2 days worth

2:39:27of work if you're going to manually go

2:39:29and write a 5minute ad and do it

2:39:31properly and it have a good chance of

2:39:33being a winner. Vice versa in the same

2:39:35amount of time you could whip out tons

2:39:37of 30-second ads. And so there is like a

2:39:39middle ground that you have to weigh in

2:39:41terms of as you lengthen creative does

2:39:44your hit rate improve? because your hit

2:39:46rate must get better or the spend

2:39:48capacity of those ads must get better or

2:39:51else it's not worth it because you spend

2:39:53two days making one ad or you could

2:39:55spend two days making 10 ads and if the

2:39:57hit rate is both 10% well you're way

2:39:59better off doing the 10 shorter ads cuz

2:40:01you're going to get a winner whereas

2:40:02you're only you're not going to get a

2:40:03winner here because you only made one

2:40:04ad. So you need to weigh that up.

2:40:05Generally speaking and most people I

2:40:07believe would agree with me on this who

2:40:09have run tons of ads and have millions

2:40:11of dollars in ad spend under management.

2:40:13And for context, right now we spend

2:40:15about a million dollars a day on ads.

2:40:17The more the length of the ad increases,

2:40:20the more scalable the ad becomes because

2:40:23to increase the length of the ad, what

2:40:25you end up doing is just going more

2:40:27unaware because to get like if you just

2:40:29hook someone straight away and you start

2:40:31talking about their problem, well, like

2:40:32we're already deep into the ad by now.

2:40:34So like let's just start moving through

2:40:35the elements. So how do you end up with

2:40:37an ad that's 5 6 minutes long? Well, you

2:40:40go to something that's super unaware.

2:40:42And so you look at these like animation

2:40:44ads these days and they will start with

2:40:47something like my husband just broke up

2:40:50with me and then so when I went to work

2:40:53I had to tell everyone and then I went

2:40:55home and did this and then I did this

2:40:57and they talk through a story and you

2:40:59have that like they haven't even really

2:41:01started problem agitating till we're

2:41:02like 10 seconds in and then they just

2:41:05problem agitate for like 2 minutes and

2:41:06this is where most of the length ends up

2:41:08coming from through like a bunch of

2:41:09storytelling and then they will

2:41:11storytell through how they found some

2:41:13kind of mechanism that helped them

2:41:15through this like breakup that they're

2:41:16going through, etc., etc. Objection

2:41:19handling ends up getting lengthened

2:41:21quite a bit. Proof then ends up going on

2:41:23for quite a while and then there's a

2:41:24bunch of risk reversals. So, honestly,

2:41:26my like generalized recommendation is to

2:41:28test a bunch like I would do bunch of

2:41:3030-cond ads, bunch of 60-second. I would

2:41:33really encourage you to test in three,

2:41:35five, six minute ads as well. It's just

2:41:37when you're testing longer ads, you want

2:41:39to be extending the problem agitation.

2:41:43This is where you're going to get

2:41:44length. You want to be extending

2:41:46sometimes the mechanism like you can

2:41:48draw the mechanism out a little bit

2:41:49rather than just explaining it

2:41:50succinctly. You can explain all of like

2:41:53the different mechanisms of the

2:41:54supplement that helps. And then what you

2:41:56end up wanting to do like this is

2:41:58something that IM8 does very well to

2:42:00extend the length of their ads is they

2:42:02cycle between these. And so you will go

2:42:06problem, you will generally go like

2:42:08problem, promise, mechanism, objection,

2:42:10proof, back to problem, promise,

2:42:13mechanism, objection, proof, back to

2:42:16problem. And you will loop through this

2:42:17like three times. And that allows you to

2:42:19increase the duration of your ad. Now,

2:42:21how do you do this? Well, in the example

2:42:23that we've been using this whole time on

2:42:26DHT for hair loss, what we would do is

2:42:28we would choose one of the mechanisms,

2:42:30which might be DHT, we would problem

2:42:33agitate. We would then promise that this

2:42:35is going to work. We would talk about

2:42:37DHT as a mechanism. We would do a bunch

2:42:39of objection handling. Then we would

2:42:42loop back and we would problem agitate

2:42:44again on like let's say DHT is great,

2:42:47but DHT by itself is actually not going

2:42:50to fix the problem because I bet you've

2:42:51tried DHT products before. And so what

2:42:54actually makes DHT work is when you

2:42:56combine it with rosemary oil at the same

2:42:59time because and then we go into the

2:43:02mechanism. Rosemary oil helps with blood

2:43:05distribution to the hair which helps the

2:43:06DHT actually find the hair follicles. We

2:43:09can go into more objection handling. We

2:43:10can go into proof behind it and then we

2:43:13can loop back again and we can loop back

2:43:14to another problem and then we can go

2:43:16through another promise, another

2:43:17mechanism or how the mechanism ties into

2:43:19that promise and problem and then back

2:43:21to the objection. The way that IM8 does

2:43:23this is, and honestly, it's actually how

2:43:26I would do it here, is they do it

2:43:28through timelining the impact of the

2:43:31supplement over time to your health. And

2:43:34so they will do a off the top of my

2:43:36head, it's something like a 7-day, 14,

2:43:3930, 90, and then like a 180. And so they

2:43:42will go by day seven, you will already

2:43:45start feeling your gut lining healing,

2:43:47but by day 14, you will then have this

2:43:50transformation. So this problem that

2:43:51you've been having becomes solved and

2:43:53then back to this problem you have well

2:43:56this is going to be solved by day 30 90

2:43:58180 etc. So they use this as like a

2:44:01scripting vehicle for being able to just

2:44:03cycle around problem promise problem

2:44:05promise mechanism to be able to extend

2:44:07the length of their ad. Why does the

2:44:09length of the ad help improve and get

2:44:11better performance? It's like the exact

2:44:13same thing with content, which is that

2:44:15if you're at this stage of the video,

2:44:16you're probably 3 hours, I'd say, we're

2:44:19in right now to this video. The chances

2:44:21of you reaching out to work at BlueSense

2:44:23Digital or work with us is substantially

2:44:26higher than if this video was 8 minutes

2:44:28because you have spent 3 hours with me.

2:44:30And so there is a lot of credibility

2:44:32built by this point. Same thing with

2:44:34direct consumer and creative. If you

2:44:36spend 30 seconds trying to convince

2:44:38someone why to buy, obviously like

2:44:40you're not going to convert as many

2:44:41people as if you spend seven minutes

2:44:43trying to convince them why they should

2:44:45buy. So how these change as you increase

2:44:48the length of the ad is the hook always

2:44:50remains the same. The hook doesn't

2:44:52lengthen like the hook is a oneliner.

2:44:54The problem will be just a oneliner. If

2:44:57your ad is 15 to 45 seconds, then as you

2:45:00go to 90 seconds and above, the problem

2:45:03extends to multiple lines. And then as

2:45:05you go to like a six to 10 minute ad,

2:45:08the problem becomes a scene in itself.

2:45:10And this is where the problem section

2:45:12can become two to three minutes of

2:45:14problem agitating and storytelling. For

2:45:16the promise, in a 15-second ad, you're

2:45:18not even going to have a promise.

2:45:19There's not enough time. In 30 seconds,

2:45:21the promise will get introduced as one

2:45:23sentence, maybe two. As you go up to 3

2:45:26to 10 minutes, the promise can extend to

2:45:28two sentences, but you're really not

2:45:29going to get much length there. in the

2:45:31mechanism. You're honestly in a

2:45:3315-second ad, not even going to be able

2:45:34to get the mechanism in. It's too short.

2:45:36Once you go to 45 to 60 seconds, you're

2:45:39going to get the mechanism in in one

2:45:40single sentence. For 3 minutes or like a

2:45:431 to 3 minute ad, the mechanism can get

2:45:45drawn out into 2 3 4 sentences. It can

2:45:49become actually the majority of the

2:45:50watch time in the creative if the

2:45:52mechanism is good enough. And then as

2:45:53you go for like five, six, 10 minutes,

2:45:57this becomes a very large loadbearing

2:46:00portion of the ad. And so just like the

2:46:03problem can come out and become 3

2:46:04minutes, so can the mechanism section of

2:46:07the ad. I would think about this as like

2:46:10edutainment, right? We're educating

2:46:12people, but we're keeping it

2:46:13entertaining as we're going through.

2:46:14That's what these ads generally do quite

2:46:16well. And so as people watch them, they

2:46:18actually feel accomplished. Particularly

2:46:19like an older demo watching through a a

2:46:22VSSL style ad, they feel accomplished

2:46:24cuz they're like, I've learned so much.

2:46:26Like I didn't know that my problems with

2:46:28getting tired at the end of the day was

2:46:30due to menopause causing this specific

2:46:32hormonal imbalance that causes this that

2:46:35has a knock-on effect that then causes

2:46:37these mechanisms and because I'm eating

2:46:38that, it's causing these problems. like

2:46:40they feel like they're getting watching

2:46:41a YouTube video educating themsel about

2:46:44the mechanisms of menopause when in

2:46:46reality maybe they like they are sure

2:46:48like it's all true but it's pushing them

2:46:51on a narrative towards an underlying

2:46:53desire towards a product that solves it.

2:46:55We then go to the objection in very

2:46:57short 15-second ads no room for an

2:46:59objection. If you go up to a 60 to two

2:47:01minute ad, 60 seconds, two minutes, you

2:47:04can have two to three sentences on

2:47:05objections and you can handle multiple

2:47:07objections. And then in a six minute

2:47:09plus ad, you can have multiple large

2:47:11blocks of objection handling. So you can

2:47:14really fill like 2 minutes of objection

2:47:16handling. And this objection handling

2:47:18will often get filled into the problem

2:47:21agitating block. Where you're spending 3

2:47:22minutes problem agitating, you're

2:47:24normally going to include a lot of

2:47:26preemptive objection handling. on proof.

2:47:28This never gets too long. 15-second ad

2:47:31doesn't exist. 60cond to 2 minute,

2:47:33you'll often have one, two, maybe three

2:47:35pieces of proof. And then as you go to a

2:47:38super long ad, you can you can honestly

2:47:40start going to like an infinite proof

2:47:42level. And you could put like five to

2:47:44six different pieces of social proofing.

2:47:45And remember back to my proof ladder

2:47:47from before, you would be putting all

2:47:49six in at the back of the ad. On the

2:47:52offer, this is always going to remain

2:47:54short. The offer isn't going to be a

2:47:55part where you get length out of the ad,

2:47:57and you don't want to. You don't want

2:47:59the ad to just be you talking about the

2:48:01offer. Risk reversal isn't going to fit

2:48:04in a sub 60-cond ad. Once you go over 60

2:48:07seconds, the risk reversal will fit. It

2:48:08will always be one single line. And then

2:48:11the call to action will be in every ad.

2:48:14As the ad gets a bit longer, you will

2:48:16have a longer CTA like what we scripted

2:48:17out before. Rather than one line, it

2:48:19becomes two or three. If you have a long

2:48:21enough ad that is 4 minutes plus, you

2:48:24will have multiple CTAs. So you won't

2:48:27just make an ask at the end, you will

2:48:29make an ask at the 3 minute mark, 5

2:48:32minute mark, 7 minute mark, right? You

2:48:34will make an ask like Yeah. And by the

2:48:36way, click the link in the description

2:48:37and you can find out about the product.

2:48:38But look at what John did when he got

2:48:40and then you go you go back into proof

2:48:44back into offer back into risk reversal

2:48:45CTA and then you so you loot back

2:48:48through the script structure so that you

2:48:50can make multiple call to actions. I've

2:48:52said in a reel that I put out before

2:48:53that what you want to do is script an

2:48:55ad, hand it to an editor and get a five

2:48:58minute version and then you want like a

2:48:59one to two minute version to test. That

2:49:01was bad advice. I don't advise doing

2:49:03that because if you script for a

2:49:05six-inute ad and you try to cut it down

2:49:07into a two-minute ad, it's often going

2:49:09to be very difficult to do. Instead, you

2:49:11want to do the script cutting yourself.

2:49:13And so, if you want to test a few

2:49:16different lengths of ads, write your

2:49:18six-inute ad, but then you yourself need

2:49:20to refine the second script down to 2

2:49:23minutes, and it's ultimately going to

2:49:25look materially different. Like, the

2:49:26bridges are going to look different.

2:49:28When you try to take a really long ad

2:49:29and just edit it down, it doesn't end up

2:49:31being that good. It's just the reality.

2:49:33Sometimes you can make it work,

2:49:34sometimes it does work. I would build

2:49:36for the length. I wouldn't just make a

AI writes the average unless you feed it

2:49:37long ad and then try to snip it into

2:49:39shorter ones. So, the issue with AI

2:49:42script writing is that it's using

2:49:44abstraction. So, it's always trying to

2:49:46find what is the most probable next

2:49:48thing to say and then filling it with

2:49:50the probability of what the next word

2:49:52should be. And so what you end up with

2:49:54is the mean, the average, the average

2:49:56regression. A lot of the time, even when

2:49:58you do have good training data and

2:49:59context, it will inevitably move towards

2:50:02the average. That is not to say that AI

2:50:04can't write really good copy. It's not

2:50:06to say that we haven't received copy

2:50:08before that's been like excellent and

2:50:10not actually needed any any revisions

2:50:11and pushed it straight into a script and

2:50:14straight into production. But it is to

2:50:15say that if you don't put a lot of

2:50:19context and instructions, it will revert

2:50:21to the average. and the script writing

2:50:23will be very very mediocre. So you

2:50:26actually have to put a lot of effort

2:50:28into getting a good outcome here. One of

2:50:30the main issues with using AI scripting

2:50:33is that you don't want it to really use

2:50:36any of its existing context from the

2:50:38training data on the internet. Instead,

2:50:40you want to give it all of the research

2:50:42that we went through at the start and

2:50:44you want to tell it just use that. Like

2:50:46don't go and make stuff up. like use the

2:50:49exact words and stories that have come

2:50:51from our customers on phone call

2:50:52recordings, on reviews, on testimonials.

2:50:55That will give you an incredible output

2:50:57because it will just take all of the

2:50:58corpus of data that you have in the

2:51:00research and then it will just like

2:51:02cherrypick out points and then structure

2:51:04it against a good uh copyrightiting

2:51:06structure. What AI won't be able to do

2:51:09well too is it won't it will hallucinate

2:51:12a mechanism if you don't have one. You

2:51:15want to make sure it doesn't go and

2:51:16hallucinate mechanisms or it will use

2:51:18just a generic mechanism that everyone

2:51:20else is using. Once again, reverting to

2:51:22the mean. And so you want your input

2:51:24data across all of this and your

2:51:26research to be really good. Like the

2:51:27thing is like the reason why AI script

2:51:31writing isn't actually super high

2:51:33leverage is because you still have to do

2:51:36all of the work up until writing the

2:51:39actual words. And then like yes, you can

2:51:41save time on writing the actual words

2:51:43because like AI will output it. But

2:51:46writing the actual words was kind of

2:51:48never really the hard bit about writing

2:51:50good scripts about writing good copy.

2:51:53Like the hard bit is the 80% of time

2:51:55that is spent on this enormous corpus of

2:51:58research and structure and thinking

2:52:00about all of these things. It's all in

2:52:01the prep work. You still have to do a

2:52:03lot of the prep work. Like AI can help

2:52:05here and there. You need to come up with

2:52:07a mechanism. You need to come up and

2:52:09find not come up. You always need to

2:52:11find the mechanism. You need to find the

2:52:13objection. You need to find the

2:52:15problems. You need to find the proof.

2:52:17And then you need to give all of that

2:52:18and say, "Hey, right." I would also

2:52:20think very closely about what your

2:52:23source material is in how you are uh

2:52:27directionally telling it to write. So

2:52:30the as an example you can tell it to

2:52:32write your give it all this stuff and

2:52:33tell it to write your copy and it will

2:52:36be writing of training data of 40,000

2:52:39product description pages or you could

2:52:41tell it to write but write with always

2:52:45top of mind in using frameworks from

2:52:48Oglev Schwarz Halbert Sugarman Benanger

2:52:52like you can have all of their writing

2:52:55you can have all of their books

2:52:56transcribed you can have it sitting in a

2:52:57context file and you can Okay, every

2:52:59time you write a script, read all of

2:53:01their books, read all of their content,

2:53:03and then write the script. You will

2:53:04probably get a better output, having

2:53:07better context relevant to the types of

2:53:09frameworks and the types of writing that

2:53:11you want to go for rather than letting

2:53:13it just revert to the mean where it's

2:53:14probably been trained like how many

2:53:17oggov books was Claude trained on and

2:53:20then how many product description pages

2:53:23on Shopify was Claude trained on? It's

2:53:25probably like a 300 to1 ratio towards

2:53:28the product description pages on Shopify

2:53:30because it's just the the corpus of

2:53:32learning data is just scraping from the

2:53:33internet. That's why the writing isn't

2:53:35that good. So, what ends up becoming the

2:53:37job here is selection. Selection is the

2:53:41job. Okay? You need to be able to do all

2:53:43of this stuff and then be able to throw

2:53:45it in an AI script writer and then be

2:53:48able to understand whether it's good or

2:53:50not and be able to select the good

2:53:52parts, the bad parts, the rewrites, etc.

2:53:54I'll give you a bunch of really good

2:53:56tactical instructions that you should

2:53:58use and things that you should think

2:53:59about. Retrieval, not invention. I

2:54:01already said this before, but you want

2:54:02to make sure it's retrieving content

2:54:04from your research, not just inventing

2:54:06stuff. Transposition. AI is really good

2:54:10at taking an existing winning script

2:54:12that's worked and transposing it into a

2:54:14different format. And so if you have a

2:54:16winning uh storytelling ad that's in

2:54:19first person past tense, then you can

2:54:22tell it, hey, take this winning ad, keep

2:54:24it as similar as possible, but transpose

2:54:27it into, you could either change the

2:54:30persona, you could change the mechanism,

2:54:31or you could say, change this into

2:54:33present tense, third person, and then it

2:54:36will do an incredible job at that very

2:54:37quick, much faster than you could do it.

2:54:39It's also decent at cutting down ads,

2:54:42extending ads, as long as you give clear

2:54:44instructions about what specific

2:54:46component of the creative it should

2:54:48spend more or less time on, or else

2:54:50it'll just like loop around on the hook

2:54:51more, loop around on the risk reversal

2:54:53more. It's really good at variant

2:54:55volume. So once again, winning ad. Don't

2:54:57just transpose it. Make a bunch of

2:54:59variants of this. Here are what we

2:55:01believe makes it a winning ad. Don't

2:55:02adjust that much. Change it up.

2:55:04Structural checking. It's very good at

2:55:06this. models are very good auditors

2:55:08against a framework. And so if you for

2:55:10example load this framework into a

2:55:12markdown file, every time you write a

2:55:14script, put it in there and say audit it

2:55:16against this framework. Is it a good

2:55:18script or not? No, your script is

2:55:20missing a promise. Okay, great. Give me

2:55:22five promise options. All right, I'm

2:55:24going to select this one cuz our job is

2:55:26selection and I'm going to put it in.

2:55:27The next is that it's really good as a

2:55:30first draft. Obviously, sometimes people

2:55:32have writers block. they even with all

2:55:33this research and stuff, you get there

2:55:34and you're like, I don't I don't know

2:55:36where to start on this particular ad.

2:55:38So, dump it all, get the first draft,

2:55:40and then from there, refine. So, here's

2:55:42all the lessons, everything that we've

2:55:44gone through. We're about to pull up the

2:55:45script, and we'll go through the final

2:55:46read of how this all applies into the

2:55:49script. Number one, the first thing you

2:55:51need to do is you need to find the

2:55:52desire and you need to evidence it.

2:55:54Okay? You always need to speak to an

2:55:56underlying pre-existing desire and then

2:55:58you need to have actual evidence within

2:55:59your customer base to prove how we are

2:56:02going to speak to the desire. You don't

2:56:03invent either of these. Number two, you

2:56:06then run the five stages of research

2:56:08that we went through. Number three, you

2:56:10then place the buyer on the stages of

2:56:13awareness and sophistication. So, what

2:56:15stage of awareness are we speaking to

2:56:17here? Where does this person exist? And

2:56:19what level of sophistication are they

2:56:21at? Number four, we need to fix the

2:56:24offer. Before we do any kind of script

2:56:26writing or we put any kind of ad

2:56:27together, the offer needs to be good.

2:56:29So, we can't understate that. Number

2:56:31five, you need to come up with unique

2:56:33adjectives. Anyone can say, "This

2:56:36shampoo makes my hair soft." What can

2:56:39you say that's unique to you? How can

2:56:41you be one of one? How can you combine

2:56:43multiple adjectives that people normally

2:56:45don't do to position you in a unique

2:56:48way? But we need unique adjectives.

2:56:49You're not just going in with common

2:56:51language. Number six, we need to agitate

2:56:54the consequence, never the symptom. You

2:56:56never want to be agitating on the

2:56:57symptom, which people do all the time.

2:56:59Instead, you want to be agitating on the

2:57:00consequence or the accommodation. Number

2:57:03seven, we want to promise, then we want

2:57:05to go into the mechanism. The promise

2:57:07always precedes the mechanism. Big

2:57:08mistake doing it in the opposite

2:57:10direction. Number eight, the hook needs

2:57:12to sell line two. More importantly, when

2:57:15you go and write out three to five

2:57:17hooks, the hook needs to make sense as

2:57:20it flows into line two. Biggest mistake

2:57:22people make is they just go and get AI

2:57:24to make them 10 hooks and they make

2:57:26absolutely no sense as they bridge into

2:57:27the problem agitation. So, we need to

2:57:29make sure that the hooks are well

2:57:30scripted and make sense in conjunction

2:57:33with the body. Number nine, the proof

2:57:35must always be greater than the claim. A

2:57:37claim with a great amount of proof is

2:57:40always better than a great claim with no

The finished script complete

2:57:42proof. Number 10 is the format needs to

2:57:44match the visual requirements of the ad.

2:57:47So, let's do the full read. Original ad.

2:57:49Here's where we started the video. If

2:57:52you're finding more hair in the shower

2:57:53drain, you're not imagining it. Women

2:57:55lose it at the part line first, usually

2:57:57about 18 months before anybody else

2:57:59notices, which is why we made Nourish

2:58:01Plus with six clinically studied

2:58:02ingredients, vegan, cruelty-free, made

2:58:05right here in Australia. Head to the

2:58:06site and grab yours. Now, the finished

2:58:09version, which you should be creating

2:58:12after everything that we've gone through

2:58:14and learned. I stopped parting my hair

2:58:16in the middle about a year ago. I didn't

2:58:18decide to do that. I just started doing

2:58:20it. And then I saw a photo of my

2:58:22sister's wedding from behind and I

2:58:24understood what I'd been avoiding. What

2:58:26are we doing here? We're creating an

2:58:28incredible hook that plays to identity,

2:58:30plays to emotion, and it probably

2:58:32agitates incredibly well. Here's what I

2:58:33didn't know. It's not the hair, it's the

2:58:36follicle. And it's shrinking a bit.

2:58:38Every cycle because of DHT. And every

2:58:40cycle, it comes back finer until one

2:58:43cycle it doesn't come back at all. This

2:58:45is about keeping what you've still got,

2:58:47not getting back what's gone. That's an

2:58:49identity sentence. And this is the

2:58:51unique mechanism. I've done the rosemary

2:58:53oil. 4 months. My pillowcase smelled and

2:58:55nothing happened. And that's because it

2:58:57was never going to work upstream of the

2:58:59thing that's actually doing it. What

2:59:01have we done? We've objection handled

2:59:03clearly. Three things slow it down.

2:59:05We're using a retention mechanism. Salt

2:59:07palm blocks the enzyme that makes the

2:59:09DHT. Rosemary oil keeps blood at the

2:59:12root, which is why it half worked, and a

2:59:15keratin precursor gives the follicles

2:59:17something to build with. 4,800 people

2:59:20have reviewed it. The word that came up

2:59:22the most was finally. You can buy those

2:59:25three separately, and people often do,

2:59:27or you can take one capsule at night.

2:59:29It's the 90-day pack that I bought

2:59:32because the cycle is 90 days and a

2:59:3430-day pack is designed to fail. 60

2:59:37cents a day. If your part hasn't

2:59:39changed, you can send back the empties

2:59:41and they refund you for all three. The

2:59:44women who keep it are the ones who

2:59:46started before they could actually see

2:59:48it. This phenomenally better ad than

2:59:52this, right? We've gone and increased

2:59:54the chances of this creative working and

2:59:56scaling by 10fold. and it's through

2:59:58implementing the script structure and

3:00:00everything that we have gone through and

3:00:03learned in this video. With all of that

3:00:05being said, if you're an e-commerce

3:00:06brand or retailer doing over $5 million

3:00:08a year, click the link in the

3:00:09description to reach out to us for a

3:00:11completely free audit. It's a one to one

3:00:13and a half hour Loom video where we will

3:00:15break down your technical account

3:00:16structure, data integrity, and creative

3:00:19to help you grow. If you are a

3:00:21performance marketer with at least two

3:00:23years experience in media buying on

3:00:24Facebook and ideally Google, please

3:00:27reach out to us at

3:00:28hiring@bluensedigital.com.au.

3:00:30We will also have a link in the

3:00:31description below to see what the job

3:00:33application looks like and so you can

3:00:35reach out to us and apply. And if you

3:00:37are neither of those buckets, would

3:00:39really appreciate if you like, comment,

3:00:42share, subscribe if you can boost this

3:00:44video as much as possible. I am really

3:00:46hoping that this is the highest

3:00:47performing video on the channel

3:00:49considering how much effort we put into

3:00:51this.

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