Full transcript
0:00atom wave presents turning problems into
0:05Solutions if people were cars fixing
0:08people problems would be easy check the
0:11engine find the cause of the trouble
0:13replace the faulty part and move on but
0:17people are not machines focusing on
0:19problems and their causes is a great way
0:22of getting cars back on the road but
0:24it's not much use when you're trying to
0:25help people move forward take Alex he
0:29wants to step up to a higher management
0:31role but he lacks
0:33confidence some people might try to help
0:35Alex by asking why he feels this way
0:38perhaps the answer lies in his past when
0:41I was a child a teacher humiliated me in
0:44front of the class or the other kids
0:48teased me but concentrating on the
0:51causes of his problem soon leaves Alex
0:53buried under an avalanche of painful
0:55memories he knows why he lacks
0:58confidence but nothing in his life has
1:00changed he still feels just the
1:02same focusing on problems turns you into
1:05an expert in what's wrong to become an
1:08expert in what's right you have to start
1:10thinking about
1:11Solutions a helpful question to Alex
1:14would be let's just suppose that
1:16something happened and you had all the
1:18confidence you needed what would you be
1:21doing
1:22differently I'd have the courage to be
1:24honest with my team when giving
1:27appraisals I'd be able to say what I
1:29really think in
1:31meetings I'd be speaking at conferences
1:34and enjoying
1:35it now that Alex has a picture of how
1:38he'd like to be he has something to work
1:41towards this novel way of turning things
1:43upside down is called the solutions
1:47Focus instead of emphasizing what's
1:50wrong why didn't you meet this month's
1:53sales
1:54Target Solutions talk encourages people
1:57to think about what's right well done
2:00for selling five insurance policies last
2:02month how did you manage that what did
2:04you
2:05do people have all the resources they
2:08need to make their Solutions happen some
2:11of those resources are inside them like
2:13previous experiences and others lie
2:15within easy reach like support from
2:18other people it's all about building on
2:20success if something works do more of it
2:24and if something isn't working do
2:26something
2:28different contact us at atom wve to find
2:31out how our Solutions focused approach
2:33to coaching and mentoring could benefit
2:35your business