Full transcript
0:04Arrival at the polling station . Good
0:06morning , everyone . The long-awaited
0:07moment of the 2026 general elections
0:09has arrived . Here we are at a polling
0:11station . These are the poll workers who
0:14will be working at our station on this
0:16very important day . Some already know
0:18each other from other elections , but
0:19others are newcomers . The polling
0:22station tables have four people in the
0:24roles of president , first poll worker ,
0:27second poll worker , and secretary .
0:30Voting in all municipalities across
0:32Brazil begins at 8:00 in the morning .
0:34Attention , it is 8:00 AM Brasília time
0:36, no matter which place you are
0:37currently in . And now , if the election
0:40is abroad , voting is in local time . And
0:43for everything to go well , poll workers
0:45need to follow the guidelines and
0:46procedures of the electoral office . And
0:49here's the first reminder . All the
0:52information we're going to see here can
0:54be found in the manual and the poll
0:55worker app , made especially for you . If
0:59you don't already know the poll worker
1:01app , download it to your phone and
1:03access the training so you can do your
1:05job well . Access the app store and
1:07download it now for free . It will help
1:09you a lot , you know ?
1:11Duties of poll workers . Understand now
1:16our duties at the polling station
1:19throughout the voting day .
1:22As president , I am the highest
1:23authority within the polling station , I
1:25conduct the work and maintain order in
1:27the session . However , if the situation
1:29requires it , I request the assistance
1:31of the public force or appeal to the
1:33electoral judge to act in occurrences
1:35that depend on their decision . My main
1:38activity is to start and end the voting
1:40and enable the voter to vote . And
1:43there's more . I verify the credentials
1:46of party , federation , and coalition
1:48representatives , and members of
1:50electoral observation missions . And
1:53after the voting ends , I forward the
1:55voting materials according to the
1:56instructions of the electoral court .
1:59This is a position of great
2:00responsibility , but I do not have to do
2:02this all alone . I can delegate some
2:04duties to the other poll workers . After
2:07all , it's 9 hours of voting , not
2:09counting the preparation and closing
2:11time . Therefore , teamwork is
2:14fundamental . And as conscientious
2:17citizens , we take care of preserving
2:19the ballot box , its packaging , and the
2:21voting booth , which will be used again
2:23in other elections . If I need to be
2:26absent , the people who are serving as
2:28first and second poll workers , in that
2:30order , will replace me while I am away
2:32from the polling station . We , the poll
2:35workers , help the president take care
2:37of the voting environment , checking
2:39throughout the day the voting booth
2:42list , the ballot box seals , the posting
2:44of the zeroing summary and the ballot
2:46box report that are at the entrance of
2:48the polling station . In short , we check
2:52if everything is in order at the
2:54polling station , from the beginning to
2:56the end of the voting . As secretary , I
3:00am responsible for controlling the
3:02entire flow at the polling station ,
3:04from the arrival of voters to their
3:06departure . Organizing the queue ,
3:10checking priority and voting
3:12preferences . Performing the initial
3:16document check , verifying if the person
3:18is indeed voting at that polling
3:20station ; Verify that the electoral
3:22justification request is correctly
3:24filled out when the person only wants
3:27to justify their absence at the polling
3:29station ; direct the voter to the
3:31polling station president to begin the
3:33identification and ballot box
3:35authorization process . As the first
3:39poll worker , I manage the voting
3:42register . I locate voters , check for
3:46any impediments , and distribute voting
3:50receipts .
3:52Everything that happens at the polling
3:54station must be recorded . As the second
3:57poll worker , I fill out a document
3:59called the polling station minutes ,
4:01where all occurrences throughout the
4:03voting day are noted . This document
4:08records the attendance of party poll
4:10watchers and collects their signatures .
4:16All this and much more about our duties
4:17is available in the Poll Worker app and
4:19the poll worker manual . Don't hesitate
4:22to consult the available material at
4:24any time . Party oversight , electoral
4:29propaganda . Throughout the day ,
4:33candidates , delegates , and poll
4:35watchers from parties , federations , and
4:38coalitions may monitor the voting
4:40process , file protests , and make verbal
4:43or written challenges . Only one person
4:48from each party , federation , or
4:50coalition may act as a poll watcher at
4:52a time . Poll watchers are prohibited
4:55from wearing standardized clothing or
4:57clothing with any image or text that
4:58suggests a request for votes . The
5:01absence of poll watchers during the
5:03printing of the zeroing report at the
5:04beginning of voting or at the end of
5:06the session must be noted in the
5:08minutes of the polling station . However
5:10, if they are present , they should be
5:12invited to sign the documents issued by
5:14the ballot box . Zeroing report . Summary
5:16of the zeroing report and ballot box
5:18reports . Remember , poll watchers cannot
5:21interfere with people's votes under any
5:23circumstances . If the poll watchers '
5:27actions disturb the order at the
5:28polling place , the presiding officer
5:30may intervene and request that they
5:32stop . In case of repeated offenses or
5:36refusal to comply with the instructions
5:38of the polling station staff , the judge
5:40may be called upon . The most important
5:42thing here is respect for the rules .
5:45Voters have the right to vote according
5:47to their conscience and will . Poll
5:50watchers have the right to oversee
5:52without interfering with the will of
5:54the voters . Just like the poll watchers
5:58, poll workers are also prohibited from
6:00wearing clothing or items that feature
6:02any electoral propaganda , whether for
6:04political parties or for their
6:06respective candidates . Maintaining a
6:09neutral stance during the work at the
6:12polling station is part of the poll
6:14worker's role and demonstrates respect
6:18for voters and democracy . And can
6:22voters express their preference for
6:26parties , candidates ? Yes , they can
6:29through flags , badges , stickers ,
6:32t-shirts , and caps with inscriptions .
6:36But be aware , the expression is only
6:38permitted if it is individual and ,
6:40above all , silent . No gatherings , folks
6:44.
6:45Setting up the polling station . One of
6:48the most important steps on election
6:50day is organizing the polling station ,
6:51and the entire team should assist the
6:53presiding officer in this task . Both
6:55the poll worker's manual and the app
6:57provide clear illustrations on how to
6:59set up the polling stations , but it's
7:01important to follow these
7:02recommendations . To unpack the ballot
7:05box , place the box on a sturdy table .
7:07Place the poll worker's terminal and
7:08cables on the voter's terminal to
7:10remove the ballot box from the box .
7:12Position the ballot box on the table
7:14where the voting booth will be located
7:16so that the screen is not visible
7:17through mirrors , corridors , windows ,
7:19and doors . This ensures the secrecy of
7:21the vote and is one of the most
7:23important points to observe . When
7:25placing the voting booth , ensure that
7:26the back of the ballot box is visible
7:28to the receiving table . Also check that
7:30the seals are properly affixed and
7:32initialed . If any seal is poorly
7:34attached , missing , or unsigned , notify
7:36the electoral office . Place the poll
7:39worker's terminal on the presiding
7:40officer's table and organize the ballot
7:42box cables on the floor to prevent
7:44accidents . No dangling or excessively
7:46stretched wires . This can cause serious
7:48accidents . Leave space for people to
7:50move around , especially those with
7:52disabilities or reduced mobility .
7:55Reserve a place for voters to leave
7:57their switched-off cell phones and
7:59other belongings while voting . Note
8:02that this place should be chosen so
8:04that the objects are visible , both to
8:06those voting and to the polling station
8:07staff . Do all this early , as soon as
8:10you arrive at the polling station . This
8:13way , you will have plenty of time for
8:14the electronic voting procedures and
8:16avoid delays in the start of voting . If
8:19your polling station is already set up ,
8:21check if the environment meets the
8:23requirements we just discussed
8:24regarding cable organization , space for
8:26people to move around , the secrecy of
8:28the vote , the visibility of the back of
8:30the ballot box , and the place where
8:32voters ' belongings will be left while
8:34voting . With the environment prepared ,
8:37check all the voting materials
8:39delivered . It is essential to be sure
8:42that the ballot box and voting
8:43registers are indeed from your polling
8:45station . The complete list of materials
8:47is also in the manual and in the Poll
8:49Worker app . Now it's time to turn on
8:51the ballot box . After placing the
8:53ballot box on the table and connecting
8:55the cable to the power outlet , press
8:57the on / off button .
8:59Keyboard test . After turning on the
9:03ballot box and before issuing the
9:04zeroing report , it is mandatory to test
9:06the keyboard on the voter terminal . The
9:09instructions appear on the screen , so
9:11just follow the messages . If there are
9:14poll watchers present , call them to
9:16accompany the procedure . Everything OK ?
9:20Record the time of the test in the
9:21minutes if everything went well and
9:23take the opportunity to note which poll
9:25watchers were present . Check if the
9:28data regarding the municipality , zone ,
9:30polling station , aggregated polling
9:33station ( if applicable ) , date , time ,
9:35and whether the ballot box is operating
9:37with electricity are correct . If there
9:41is any problem with the keyboard or
9:43with the ballot box identification ,
9:45immediately call the electoral office .
9:49Issuance of the Zeroing Report . Polling
9:51station organized , materials checked ,
9:53poll watchers identified , ballot box
9:55turned on , keyboard test successfully
9:57completed . Everything ready , it's time
9:59to issue the Zeroing Report and then
10:01the summary of the Zeroing Report . The
10:04zeroing report and the summary of the
10:05zeroing report are reports printed by
10:06the ballot box before voting begins ,
10:08proving that there are no votes in that
10:09ballot box . In other words , voting has
10:11not yet started in the polling station .
10:13To print them , simply press the confirm
10:15key on the voter terminal . If there are
10:18poll watchers in the room , they should
10:19be invited to observe the procedure . In
10:21addition to the poll watchers , the
10:23first two people in line should also be
10:25invited to observe the procedures . And
10:28don't forget to record the following in
10:30the minutes of the polling station :
10:31presence or absence of poll watchers
10:33and the names of the voters who
10:34accepted or refused to observe the
10:36printing of the reports . And who signs
10:39these printouts ? In addition to the
10:41poll workers , the poll watchers present
10:42also sign . After that , the zero report
10:45must be kept in an envelope and its
10:46summary posted at the entrance of the
10:48polling station in a visible location .
10:51If there is any problem with the
10:52printing , the electoral court support
10:54should be contacted immediately . After
10:56printing the Zero Report and the Zero
10:58Summary , the voting machine will ask
11:00the poll workers present to register .
11:03To do this , each of them must enter
11:05their voter registration number on the
11:07poll worker terminal and place their
11:09thumb or index finger on the sensor .
11:11After the last poll worker has
11:13registered , press the " correct " key and
11:15wait for the voting to begin . And note
11:18that the presence of the poll workers
11:20must also be recorded in the polling
11:22station's minutes . Everyone must sign
11:25and enter their voter registration
11:26number in the appropriate field in the
11:28minutes . Attendance will also be
11:30recorded at the end of the voting . We
11:32will discuss this further later . It is
11:35important to know that registering on
11:36the electronic voting machine at the
11:38beginning and end of the voting will
11:39expedite the automatic issuance of the
11:40declaration of days worked to the
11:42electoral court . If someone is not
11:44present at the initial registration ,
11:46they can register their presence later
11:48during the voting process using the "
11:50correct " key . But be careful , if this
11:53happens , choose the appropriate time so
11:55as not to disrupt the flow of voting .
11:58Preliminary guidelines . It is necessary
12:02to organize the queue according to
12:03service preferences , respecting the
12:04order of arrival in the queue for the
12:06polling station . But who are the people
12:09who have priority ? Let's find out .
12:13Candidates , electoral judges and their
12:17assistants , electoral court employees ,
12:20electoral prosecutors and their
12:23assistants , and military personnel and
12:27other public security agents , including
12:31firefighters and traffic agents on duty
12:34on election day . In addition , all cases
12:39provided for by law will have priority .
12:43People aged 60 or over , people with
12:45disabilities , people with autism
12:47spectrum disorder , people with reduced
12:50mobility , sick people , obese people ,
12:52pregnant women , breastfeeding women ,
12:54people with infants and their
12:56respective companions . And check this
13:00out , blood donors also have priority to
13:02vote , provided that they present proof
13:04of donation that remains valid for 120
13:06days of time . And they must wait for
13:10all other people with priority to vote
13:12first . Okay ? And there's more . People
13:15over 80 years of age have priority over
13:17all preferences , regardless of the time
13:20of arrival at the polling station .
13:22Voters must present an official photo
13:28ID , either physical or digital . Check
13:32which documents are accepted , even if
13:36expired . Voter registration card :
13:38Digital version of the voter
13:39registration card . If it does not have
13:42a photo , another official photo ID is
13:44required . Identity card , social
13:48security card , passport , professional
13:51category card recognized by law ,
13:53military reserve certificate , national
13:56driver's license , and work permit only
13:59in physical format . Please note that
14:02birth or marriage certificates and
14:05digital work permits will not be
14:07accepted . Person with a social name : A
14:10social name is the designation by which
14:13a transgender or transsexual person
14:15identifies and is socially recognized .
14:18If the person has registered their
14:20social name with the electoral court ,
14:22this name will appear in the voting
14:24register in alphabetical order along
14:26with the other names . If it is
14:29necessary to locate the person with the
14:31social name in the voting register ,
14:33look in the list at the end of this
14:35register , which is ordered by legal
14:37name . And pay close attention : always
14:40address this person by their social
14:42name . Election observation mission . On
14:46election day , polling stations may
14:49receive election observers . The
14:53election observation mission is the
14:55monitoring of elections , carried out
14:57independently , organized by entities
14:59registered with the Superior Electoral
15:01Court . The objective of an election
15:05observation mission is to contribute to
15:07the improvement of the Brazilian
15:09electoral process , increase its
15:11transparency and integrity , and
15:13strengthen public confidence in
15:14elections . During their work , observers
15:18must identify themselves at the polling
15:21station with the credential provided by
15:23the Superior Electoral Court . Please
15:28note that election observers are not
15:30the same as party representatives and
15:32may not , under any circumstances ,
15:34impede or interfere with the work of
15:36the polling station . For more details ,
15:40consult the poll worker manual and the
15:42Election Observation Missions brochure .
15:46In 2026 , the voting process will have a
15:48new feature . If you have already served
15:51as a poll worker , pay attention to
15:53these changes that aim to streamline
15:55the voting process . You'll see how much
15:58more dynamic and faster it has become .
16:00Upon entering the polling station , the
16:02voter is greeted by the secretary , who
16:04has already verified that the documents
16:06are in order and that the person is
16:08indeed voting at that polling station .
16:11Then , they are directed to the
16:13presiding officer's table . The
16:15presiding officer begins the
16:16identification process by entering the
16:18CPF ( Brazilian taxpayer ID ) number or
16:20voter registration number into the
16:21polling station terminal to make this
16:23step faster and more efficient . And
16:28this is the key tip : after verifying
16:31the voter's photo ID , ask if they know
16:34their CPF number by heart . If so ,
16:38simply enter the CPF number into the
16:39terminal , and the voting machine will
16:41display the person's information on the
16:43screen . The same happens if a paper
16:46voter registration card or e-title is
16:49presented . Just enter the number into
16:51the terminal , and the machine will
16:53display the information on the screen .
16:56This eliminates the need to search the
16:58voter's registration book to find their
17:01registration number . Another new
17:04feature is that the voter's photograph
17:07no longer appears in the voting book .
17:10The photo appears on the poll worker's
17:12screen as soon as the CPF or voter ID
17:14number is entered during the
17:16identification process . Did you like it
17:18? During voting , at the entrance of the
17:21polling station , the secretary checks
17:23the voter's identification document and
17:26verifies that the person is in the
17:27correct polling station and location .
17:31The person is informed that if they can
17:33dictate their CPF number , this number
17:36can be used to register at the ballot
17:38box , and then directed to the presiding
17:41officer's table . The presiding officer
17:45receives the voter and checks the
17:47identification document . To register at
17:51the ballot box , the CPF number can be
17:53used , which can be spoken by the voter ,
17:56or the voter registration number , which
17:58can be copied from the e-title or
18:01printed voter registration card . The
18:04presiding officer enters the CPF or
18:06voter registration number , reads aloud
18:09the voter's name , and also the
18:10sequential number that appears on the
18:12polling station terminal screen . The
18:16poll worker will locate the voter's
18:19name in the voting register using the
18:21sequential number dictated by the
18:24presiding officer and will say the name
18:26aloud for confirmation . However , if the
18:30person doesn't know their CPF number (
18:32Brazilian taxpayer ID ) or doesn't have
18:34a document containing their voter
18:36registration number , that's not a
18:38problem . The presiding officer will ask
18:41the first poll worker to find the name
18:43in the voting register using the
18:45presented document , and they will
18:47dictate the voter registration number
18:49to be entered into the terminal . The
18:53voting receipt is marked to be detached
18:55after the person finishes voting . Now ,
19:00a very important observation : the
19:02voting register contains a list of all
19:04eligible voters in that polling station
19:07, right ? But pay attention . First ,
19:11depending on the number of eligible
19:13voters , the register may be divided
19:16into two parts for easier handling .
19:19Since there are always two poll workers
19:21at the table , each can be responsible
19:23for one of the registers . Second , if
19:26there are combined polling stations ,
19:27there will be one register for each
19:29station . Voters from these polling
19:32stations are listed together on the
19:34ballot , but appear in separate
19:36registers . Third , in general elections
19:39it is very common for people from other
19:42polling stations to be temporarily
19:44transferred to vote in another station
19:47– the so-called transit vote . In this
19:50case , there will be another voting
19:52register , which is officially called
19:54the voting register for temporarily
19:56transferred voters . This is a moment of
20:00great attention , as the sequential
20:01number that appears on the polling
20:03station terminal may be repeated in all
20:05registers . Be careful and always make
20:09sure you have found the correct voter's
20:12name to avoid the risk of handing over
20:15the wrong voting receipt . Finally , when
20:19you find the voter's name in the voting
20:22register , check if the name is crossed
20:24out or has any note written by the
20:26electoral office stating that the voter
20:29is prevented from voting . In this case ,
20:33explain to them that , although they are
20:35listed in the voting register , they
20:37will not be able to exercise their
20:39right to vote . Then ask them to contact
20:43the electoral office immediately to
20:45verify their situation . Attention
20:49everyone , after entering your voter
20:51card or CPF , if the voting machine asks
20:54which document was provided , indicate
20:57whether it is a voter card or a CPF ,
20:59then press the confirm key . Don't worry
21:04, this only happens if the machine
21:06doesn't know what type of document that
21:08number refers to . Most of the time , the
21:11machine will know whether it's a voter
21:13registration card or a CPF and will not
21:15ask any questions . Voter with
21:18registered biometric data . After
21:23identification and entry of the voter's
21:25document number , and if everything is
21:28in order , the polling station terminal
21:30emits an audible warning indicating
21:33that the person should place their
21:35thumb or index finger of either hand on
21:37the biometric sensor . While the finger
21:41is placed on the sensor , the message "
21:43Please wait " appears on the polling
21:45station terminal . The person must keep
21:48their finger positioned on the sensor
21:50until the fingerprint is recognized .
21:53The polling station terminal emits
21:55another audible warning and then
21:57displays the message : voter
21:58successfully recognized . Only then
22:01should the voter remove their finger
22:04from the sensor . The presiding officer
22:06presses the confirm key again , and the
22:09voting machine will be ready to receive
22:11the vote . Before going to the voting
22:14booth , the presiding officer instructs
22:16the voter to leave their cell phone
22:18turned off along with their other
22:19belongings in the place indicated by
22:21the poll workers . And note , voters
22:24enabled by biometrics are exempt from
22:27signing the voting register . Therefore ,
22:31the signature is only requested if the
22:33voter does not have biometrics
22:35registered or if their fingerprint was
22:37not recognized by the voting machine .
22:40OK ? Voter without registered biometric
22:43data . If the voter does not have their
22:47fingerprint registered in the electoral
22:49register , the poll worker's terminal
22:51will display a message indicating that
22:53they do not have registered biometric
22:56data . In this case , after locating the
22:59person's name in the voting register ,
23:01the presiding officer should ask for
23:03their year of birth and enter it into
23:05the poll worker's terminal . The
23:07presiding officer presses the confirm
23:10key again , enabling the person to vote .
23:13Attention now , because in this case the
23:16voter must sign the voting register
23:18before going to the voting booth .
23:21Biometrics not recognized . What if the
23:25voter's biometrics are not recognized
23:27on the first attempt ?
23:29In this case , the polling station
23:31terminal displays the message : voter
23:33not recognized . The presiding officer
23:35presses confirm to start a new attempt
23:37to read the fingerprint . Beforehand ,
23:40check if there was an error in typing
23:42or in locating the person in the voting
23:44register . Remember that this message is
23:46also shown if the person takes more
23:48than 15 seconds to place their finger
23:50on the sensor . If the data is correct ,
23:52this procedure can be repeated three
23:54more times , and the presiding officer
23:56should even suggest that they place
23:58another finger on the sensor . After
24:01four attempts , if the voting machine
24:02does not recognize fingerprints , ask
24:04the person for their year of birth and
24:06enter it into the polling station
24:07terminal . If the information is correct
24:10, the machine will ask the presiding
24:11officer to place their fingerprint on
24:13the sensor of the polling station
24:14terminal to enable the machine and
24:15allow the person to vote . What if the
24:18birth year entered doesn't match the
24:20one registered on the ballot ? Is it
24:22possible to enter the birth year again ?
24:25If the problem persists , the voter
24:27needs to go to the electoral office .
24:30Once the issue is resolved by the
24:32office , the voter can return to vote
24:34until the closing time . Pay attention
24:37to such cases , as all incidents related
24:39to non-biometric identification must be
24:41recorded in the minutes . Remember , it
24:45is forbidden to enter the voting booth
24:48with a telephone , cell phone , watch ,
24:50smartwatch , tablet , camera , video
24:52camera , radio communication equipment ,
24:54or any other device that could violate
24:56the secrecy of the vote . These devices
25:00must be turned off and placed in a
25:02visible place for the voter and the
25:03polling station staff . As soon as the
25:06person finishes voting , check that they
25:07have recovered all their belongings .
25:09There are many important things to
25:11observe during voting . Let's talk about
25:13them one by one . First , while the
25:15person is voting , the position they are
25:17voting for at that moment appears on
25:19the polling station terminal screen .
25:21This allows them to be assisted without
25:24anyone having to go to the booth .
25:26Second , between each position , the
25:28ballot box takes a few seconds for the
25:30person to verify their vote , and only
25:32then will it be possible to press
25:34confirm or correct to proceed or
25:36correct the voting . Third , while the
25:39voter is voting , invite the next person
25:41in line to enter the polling station
25:43and present their documentation . This
25:46practice helps to speed up the voting
25:48process . And finally , the fourth , which
25:52is very important : after voting , the
25:54person must return to the receiving
25:56table to collect their voting receipt .
26:00Don't forget to remind them to also
26:01collect their cell phone and other
26:03belongings . You should also check
26:05throughout the day that the voting
26:07booth and ballot box remain in order .
26:09For this , the poll worker's terminal
26:11will periodically issue reminders for
26:13the poll worker to conduct inspections .
26:16Remove all inappropriate material ,
26:18leaflets , papers , and other objects
26:19forgotten or left in the booth , and
26:21notify the electoral office immediately
26:23if there are indications of tampering
26:25with the ballot box or any other
26:27occurrence that harms or interferes
26:28with the voting process . Voting will
26:31not be possible until the inspection is
26:33completed and the polling station is
26:35cleared for voting to continue . It is
26:37common for voters to be outside the
26:39municipality where they vote on
26:41election day and therefore justify
26:42their absence . This justification can
26:45be done through the app and voter
26:47registration card , but if the person
26:48goes to the polling place , they can
26:49justify their absence at the ballot box
26:51of a polling station . The electoral
26:55justification request form ( RJE ) must
26:58be filled out with the person's
27:00information . One of the poll workers
27:03verifies that all fields are filled in ,
27:05such as full name , voter registration
27:07number , and year of birth . They check
27:10if the person is carrying an official
27:12photo ID . Dictate the registration
27:15number to the presiding officer , who
27:17keys it into the terminal and hits
27:19confirm . The poll worker's terminal
27:21displays a message that the voter does
27:22not belong to the polling station . The
27:24presiding officer presses confirm again
27:26to finalize the justification , and the
27:28system will request the four digits of
27:30the year of birth already filled in on
27:32the form . The poll worker notes on the
27:35receipt the state , electoral zone , and
27:37polling station where the justification
27:39was received . They sign and hand over
27:42the stub . Pay close attention . It is
27:45only possible to justify absence with
27:47the voter registration number . The
27:49justification cannot be made using the
27:51CPF number .
27:53Special situations . There are some
27:56exceptional situations that can occur
27:59during voting . It is important to pay
28:02attention to know how to act . One
28:04situation that may occur is the voter
28:06not voting and leaving the voting booth
28:08. In this case , what should be done ?
28:11After a period of inactivity of the
28:13voting machine , a message appears on
28:15the poll worker's terminal asking if
28:18the voter is voting . The voter is
28:20taking a long time , they haven't voted .
28:23If , in fact , the person is only taking
28:25a little longer but is still in the
28:27booth , even if they haven't voted ,
28:29there is no need to suspend the process
28:31. In this case , the presiding officer
28:34can help , but without interfering with
28:36the vote and without going to the
28:38voting booth . However , if the person
28:40does not wish to continue or has
28:42already left without voting , the vote
28:44should be suspended . To do this , the
28:47presiding officer presses the " correct "
28:49key , enters their voter registration
28:52number , and then presses the " confirm "
28:54key . The message " The voter did not
28:57vote . Do not hand over receipt " will
28:59appear on the polling station terminal .
29:03The presiding officer presses the "
29:05confirm " key and informs the voter , if
29:08present at the polling station , that
29:10they can return to vote until 5 PM . But
29:15if the person has already voted for at
29:17least one position and does not wish to
29:19continue voting , the suspension
29:20procedure is the same . The difference
29:23is that they will no longer be able to
29:25return to complete the remaining votes .
29:28In this case , the message on the
29:30polling station terminal will be : " The
29:32voter voted partially , hand over
29:34receipt . " The presiding officer must
29:37inform the person that they cannot
29:38return to vote because at least one
29:40vote has already been registered in the
29:41ballot box . It may happen that the
29:45voter reports that their candidate's
29:48photo does not appear on the ballot box
29:51or that the keyboard is not working .
29:54Follow these steps . Verbally reinforce
29:58which position is being voted on , using
30:00the information available on the
30:02polling station terminal . Confirm that
30:06the person is certain about their
30:08candidate's number . Also inform them
30:12that the keyboard test was successfully
30:15performed before the start of voting .
30:17If the voter insists there is an error ,
30:20inform them that you will report the
30:22fact to the electoral office and that
30:24voting will be suspended . If they did
30:27not vote for any position , inform them
30:29that they can still vote later . If they
30:31have already voted for a position and
30:34do not wish to continue voting , inform
30:36them that they will return to vote
30:38later . In this case , hand over the
30:42receipt and proceed normally with the
30:44other voters . This is a very important
30:48point . Most of the time when this
30:51occurs , it is actually confusion on the
30:54part of the voter about the voting
30:56order or the candidate's number entered
30:59into the voting machine . If it is
31:02observed that the voting machine has
31:05indeed malfunctioned , call the
31:07logistical support present at the
31:09polling place or contact the electoral
31:12office .
31:13And what if the voting machine stops
31:14working ? If the voting machine stops
31:17working , I , the president , turn it off ,
31:19wait a while , and turn it back on . The
31:22keyboard test option will appear , which
31:24may or may not be performed . Then ,
31:27press the confirm key to restart the
31:29machine . Now , if the problem persists
31:32after this procedure , I request
31:34technical support from the electoral
31:35office . Remember , this entire procedure
31:39must be carried out in the presence of
31:41election monitors at the polling place ,
31:42if there are any . Whatever the result ,
31:45the entire occurrence must be recorded
31:48in the minutes . And if there is any
31:50doubt about the reader or the voter ,
31:53even if they present a photo ID and
31:55voter registration card , first ,
31:57politely question the person about the
32:00data on their voter registration card ,
32:03official document , or the data in the
32:05voter registration book , such as their
32:08mother's name , date and month of birth .
32:11Compare the photograph , if there is one
32:13, with the person . And if the doubt
32:16continues , then the presence of the
32:18electoral judge should be requested for
32:20a decision . Remember , any abnormal
32:25situation related to the identification
32:27of the voter must be recorded in the
32:29minutes . What if another person or poll
32:34watcher doubts the voter's identity ?
32:37Note that if this happens , the
32:40challenge can be made verbally or in
32:43writing , but only before the voter
32:45casts their vote , as the vote is
32:48irreversible .
32:50What resources are available for
32:53visually impaired people ? The ballot
32:56box has several features that
32:58facilitate voting for blind or visually
33:00impaired voters . Let's look at the
33:03Braille keyboard with the
33:05identification mark on key five . There
33:09is an audio system available on the
33:11ballot box to hear voting instructions
33:14such as the position , number , and name
33:16of the candidates , and headphones
33:18provided by the electoral court . People
33:22who have informed the electoral court
33:24of their condition will have the audio
33:26automatically enabled on the ballot box
33:28. And it's easy to know if a person has
33:32their visual impairment registered in
33:34the electoral register . In the voting
33:37register , next to their name , there is
33:40an icon of headphones . With this , the
33:43poll worker can offer the equipment to
33:45the person before they vote . If the
33:49person has not previously informed the
33:51electoral court of their condition , the
33:53presiding officer may , before enabling
33:55the voter , activate the audio of the
33:57voting machine on the poll worker's
33:59terminal using the " correct " key .
34:03Option one , activate audio . Then , the
34:06message " audio activated " will appear .
34:10Important things about the headphones :
34:12First , the presiding officer must
34:14connect the headphones to the back of
34:17the voting machine and hand them to the
34:19voter . Second , the use of headphones
34:23brought by the voter is not permitted .
34:28Third , when handing over the headphones
34:30, the person must be informed that they
34:33can increase or decrease the volume
34:35with keys 3 and 9 and increase or
34:37decrease the speed with keys 4 , and
34:40that they only need to follow the audio
34:42instructions . Finally , before enabling
34:45another person to vote , the headphones
34:48must be removed from the voting machine
34:50and discarded . People with disabilities
34:53may use mechanical devices like these
34:55to assist them in voting , provided they
34:58do not compromise the secrecy of the
35:00vote . See some examples in the polling
35:02station official's manual . An important
35:06detail to mention at this point , and it
35:08applies to any person with a disability
35:11or reduced mobility , regardless of the
35:13reason or type , is that voters in this
35:16condition have the right to be
35:17accompanied and assisted by someone of
35:20their choice to vote . But note that the
35:25person assisting the voter must
35:27identify themselves with their document
35:29to the polling station staff and cannot
35:32be working for the electoral justice
35:34system , a party , federation , or
35:37coalition . Record everything in the
35:40minutes , including the full name and
35:42identification document number of the
35:44person accompanying them and any other
35:46important occurrences . Finally , if the
35:50person with a disability wishes to
35:52register their condition in the
35:54electoral register , provide the form
35:57for identifying voters with
35:58disabilities . For those who want to
36:02permanently waive the automatic audio
36:05activation , they can also use this same
36:07form and select the option to exclude
36:09visual impairment from the register .
36:13Closing the voting process . The last
36:16step of the process needs to be
36:19followed with great care . Voting can
36:21only be closed after 5 PM , when there
36:25are no more voters in line . And another
36:29reminder for you : voting hours are
36:31unified throughout the whole of Brazil ,
36:33ending at 5 PM according to Brasília
36:35time . Pay attention . Let's go through
36:38the steps to conclude the process .
36:41First , check if there are still people
36:43in line to vote . In this case , the
36:46secretary identifies each voter and
36:48gives them an individual number ,
36:50starting with the last person in line .
36:54Only after the last person in line has
36:56been served does the president begin
36:58the procedures for closing the voting ,
37:00remembering to keep the polling station
37:03door open , as anyone can observe this
37:05procedure . Always facilitate the
37:08oversight of parties , coalitions , and
37:10federations . This must be guaranteed at
37:14all stages of voting , from closing
37:16until the voting materials arrive at
37:18the polling station . From 2026 onwards ,
37:23the TSE resolution stipulates that the
37:26last two people to vote must be invited
37:28to observe the closing procedures of
37:30the polling station and receive a copy
37:33of the ballot box report . And remember ,
37:37the participation of these people or
37:39any refusal must be recorded in the
37:41minutes , okay ? It is during the closing
37:45that the ballot box calculates the
37:47voting result and records the result .
37:50Therefore , maximum attention is needed
37:52to finish the work safely , calmly , and
37:55on schedule . There are no mysteries ;
37:59just follow the ballot box instructions
38:01step by step during the closing . Let's
38:03go . At the polling station terminal ,
38:06the president presses " correct , "
38:08accesses the " Other Options " menu , and
38:11chooses item two , " close voting . " If it
38:14is confirmed that there are no more
38:16people in line , the president will be
38:19asked to enter their voter registration
38:21number , closing voting . The president
38:24presses again , confirms , and the
38:26message appears : " register poll workers
38:28. " At the poll worker terminal , the
38:31president enters their voter
38:33registration number and presses the "
38:35confirm " key to proceed to the next
38:37poll worker registration . The poll
38:40workers present must be registered in
38:42the same way as at the beginning of the
38:44day's work . When the president presses
38:48" correct " to close the registration and
38:50finalize the procedure , the message
38:53appears : " closing procedures . " Follow
38:56the instructions on the voter terminal .
38:58Another message will appear on the
39:01voter terminal screen : Printing the
39:03first copy of the ballot box report .
39:06Please wait . After printing the first
39:09copy of the ballot box report , the
39:11screen displays the message : Verify
39:13that the ballot box report has been
39:15printed completely and legibly . Only
39:18then should the confirm key be pressed ,
39:20and immediately afterwards the voting
39:22results will be recorded on the results
39:24media , and four other mandatory copies
39:27of the ballot box report will be
39:28printed . After the ballot box reports ,
39:33a copy of the justification report , a
39:35copy of the poll worker identification
39:38report , and a copy of the
39:40biographically qualified voters report
39:42are printed . After printing the
39:46mandatory reports , wait until the
39:48following message appears : remove the
39:50results media and deliver it according
39:52to the instructions . Attention : Remove
39:56the results media only after seeing the
39:59message that it can be removed . This
40:02detail makes all the difference for the
40:04successful closing . And we know that's
40:07what you want , right ? To remove the
40:10results media , you need to break the
40:11seal and remove the lid of the results
40:14media compartment . Be careful not to
40:17damage either the media or the
40:19compartment lid . Pay attention to the
40:22image so you don't get confused . Next ,
40:25replace the lid onto the spot from
40:27which you just removed the media , and
40:30reseal the compartment again using the
40:32new seal signed by the president of the
40:35polling station . This is another point
40:38you should pay attention to . Note that
40:41the replacement seal has a small arrow
40:43indicating where you should peel off
40:45the paper . This is because the cut is
40:49almost invisible , see ? After sealing
40:51the ballot box , store the media in the
40:54appropriate envelope for sending to the
40:56electoral board . And to finish , press
40:59confirm on the voter terminal . From
41:02this moment on , it is possible to issue
41:05up to five additional copies of the
41:07ballot box report according to demand .
41:10The extra copies of the ballot box
41:12report , after being signed , should be
41:14given to the two invited voters , to
41:16people who acted as poll watchers , to
41:18representatives of the Public
41:20Prosecutor's Office , and to the press ,
41:22if they are present and request them .
41:25The presiding officer must sign all
41:28copies of the ballot box report and the
41:30copy of the justification form , as must
41:33the other poll workers , and any present
41:35inspectors , if they wish . All poll
41:39workers must sign the copy of the poll
41:41worker identification form and the
41:44report of biographically qualified
41:46voters . Regarding the ballot box report
41:49, one copy must be posted at the
41:51entrance of the polling station and
41:53another must be given to the party
41:55inspectors . The third copy remains with
41:58the presiding officer , and the last two
42:01are placed in the appropriate envelopes
42:03and sent to the electoral board . And
42:07note , record in the polling station
42:09minutes who requested the ballot box
42:11report . Note the full name and the
42:14party , federation , coalition , or if it
42:16was the Public Prosecutor's Office . The
42:20two remaining mandatory copies of the
42:22ballot box report and the copy of the
42:25justification form must be sent to the
42:27electoral board . The identification
42:31form for poll workers and the form for
42:33voters who have been biographically
42:35registered must be kept with the
42:37documents from the polling station to
42:40also be sent to the electoral board .
42:43Why do I keep one of the mandatory
42:45copies of the ballot box report ? So
42:47that I can later check the results of
42:49the ballot box report for the polling
42:51station where I worked on the TSE
42:52website . How about that ? That's very
42:55useful . Note that the ballot box report
42:57has a QR code that , when scanned by a
42:59cell phone camera , shows the tabulation
43:01data for the polling station , making it
43:03possible to check it against the
43:04electronic ballot box report that was
43:06transmitted and totaled . This result is
43:09available in the Results app and on the
43:11TSE portal . The TSE also developed an
43:14app called Boletim na Mão ( Ballot Box
43:16in Hand ) , which allows you to read any
43:17ballot box report . With this app , you
43:21can compare all the results of the
43:22tabulations tallied in any polling
43:24station that were transmitted and
43:26totaled . Boletim na Mão is another way
43:29to demonstrate the transparency of the
43:31election and the credibility of the
43:32electronic ballot box . When the message
43:35" End of work " appears on the screen ,
43:37you can turn off the ballot box using
43:39the On / Off button .
43:41With the ballot box turned off , unplug
43:42it and store it in its box , following
43:44the instructions from the electoral
43:46office . With the ballot box properly
43:48packaged , let's move on to the
43:49documentation . Please note that there
43:51are many papers and documents to store
43:53and send . We will discuss each activity
43:56that can be done in parallel according
43:58to the dynamics of each session . First ,
44:00in the voting register , the observation
44:03" did not appear " or " NC " should be
44:05noted in the spaces for the signatures
44:07of the absent voters , that is , those
44:09who still have their receipts without
44:12detaching them . And what if there are
44:14receipts that were detached incorrectly
44:16? In this case , the non-attendance
44:19should be noted , and the loose receipts
44:21should be kept with the material to be
44:23returned to the electoral office .
44:26Second , the minutes of the polling
44:28station , which we always mention in
44:30this training , must be completed with
44:31all the occurrences of the session
44:33reported and signed by the president of
44:35the polling station . Remember , the
44:38signatures of those who monitored the
44:40process must be collected throughout
44:42the voting day as they appear at the
44:44polling station . At the end , keep the
44:46completed and signed minutes in the
44:48appropriate envelope . Third , it's time
44:49to deliver the polling station
44:51materials , according to the
44:52instructions you received from the
44:53electoral office . Two signed copies of
44:57the ballot box report , the signed
44:59zero-minute report , the signed
45:01justification form , the signed poll
45:03worker identification form , the
45:05biographically signed report of
45:07eligible voters , the completed and
45:10received electoral justification
45:12requests at the polling station , the
45:14completed and received forms for
45:16identifying voters with disabilities ,
45:19the voting registers , the polling
45:21station minutes , and other materials
45:24under your responsibility . Keep the
45:27place organized after the work is
45:28finished , as the space may be used the
45:30next day . Still have any questions ? All
45:33the procedures we saw in this video are
45:35in the poll worker manual and the poll
45:37worker app . And the voting comes to an
45:40end . Do you know who won with all this ?
45:43Democracy . And you , who exercised your
45:45citizenship ? Sensational , right ? Today
45:49you saw not only how a polling station
45:51works , but also how fundamental the
45:53work of poll workers is , who join the
45:55electoral justice system to ensure
45:57everything runs smoothly in the largest
45:59computerized elections in the world . To
46:03the 2 million poll workers , we wish you
46:05excellent work and offer our sincerest
46:07thanks . Thank you .