Full transcript
Não reclame, busque soluções
0:00Don't complain , don't make excuses ,
0:01just show up every day and do your best
0:03. Seek a solution . Stop looking back ,
0:05look ahead , seek a solution ; don't
0:07waste time , just solve it . Life moves
0:09on . You run over your problems like a
0:11tractor . We are very good at stealing
0:12other people's problems because we're
0:14busy paying attention to them . And
0:16where are you in doing your part ?
0:19Looking at myself in my early 20s . I
0:20said I don't want to be at 40 . Sad ,
0:22dissatisfied , earning little , crunching
0:24numbers , not knowing what I'll earn
0:26next year . I don't know where I'm going
0:28, but I don't want to stay here . It's
0:29no use seeking a thin body if you still
0:31have a fat head . Everything I want to
0:32improve , I have to put time and energy
0:33into . But if your head says : " Don't go ,
0:35it's fine , you're fat , just accept it ,
0:37it's fine , you're poor . " Why earn more
0:39money ? You already have a white HB20 ,
0:40your father didn't even have a car .
0:41People aren't angry at me . They are
0:43angry that they aren't doing their best
0:44. Children complain , adults resolve .
0:46Whenever something happens in your life
0:48, always . The first question you have
0:50to ask yourself is : Do I have control
0:51over this ? Everything in my life , I
0:53only put time and energy into what I
0:54control . What I don't control , I don't
0:57give attention to . Brother , maturity
0:58doesn't come with age . Maturity is a
Maturidade é uma decisão
1:00decision . The decision to be better
1:02than yesterday , and worse than tomorrow
1:02. That's it . And we usually pay more
1:04attention to problems that aren't
1:06really problems . Every problem has a
1:07solution . Because if I focus on someone
1:09else's problem , I stop looking at
1:11myself . I think I have nothing to fix .
1:12You're still fat , man . Fat , broke ,
1:14anxious , depressed . Then he wants to
1:16look at the whole path to say : " Oh no ,
1:17this path looks nice , so I'll take it . "
1:18" No , man . " God only puts the ground
1:19there after you take the step . You have
1:20to take the step first . And it won't be
1:22a pretty sight , either . It will be a
1:23show of mud and scrap wood . for you to
1:25give your best , man . Become an adult ,
1:27put on your big boy pants . Life is not
1:28a strawberry dipped in Nutella , man .
1:30It's the guy who's screwed , owing money
1:31, on a Saturday afternoon in Brazil
1:33drinking beer , and the math just
1:34doesn't add up , man . To be better than
1:35yesterday . What did I do yesterday that
1:37kept me from who I want to be ? Today I
1:39won't do it . But you said a phrase . He
1:46said a phrase to me here that is the
1:48most important thing , which is perhaps
1:50this guy's essence . I didn't know where
1:53to go , but I knew where I didn't want
1:56to stay . In other words , he didn't know
1:58where he wanted to go , but he was sure
2:00he didn't want to stay where he was .
2:02Man , that is really something . That is
2:05really something . That's a life
2:06attitude , isn't it , man ?
A decisão de mudar de vida
2:07That's heavy . That's heavy . Because ,
2:09look , I'm from Recife , I come from a
2:10middle-class family , as I was telling
2:11you , I went to a private school because
2:13my father was a teacher there , we
2:14didn't have money to pay , there were no
2:15trips to the United States . The first
2:17time I left Brazil was with my own
2:18money . I got into physical education .
2:20And I went into physical education
2:21because it was easier than medicine ,
2:23just for that reason , it wasn't because
2:24I was passionate about this or that , no
2:26. And then I graduated in physical
2:27education , went to work as a personal
2:29trainer , but I could see in the eyes of
2:31the guys working there , who were older
2:32than me , that they didn't want to be
2:34there , man . It was the guy having a
2:35coffee while someone was struggling on
2:36the bench press next to him , someone
2:38asking for help and the guy didn't care
2:39about anything . He didn't want to be
2:40there and would look at me in my early
2:4220s . I said : " Man , I don't want to be
2:4440 , which is the age I am today , living
2:45this life , no way . " Sad , dissatisfied ,
2:47earning little , doing math and not
2:49knowing how much I'll earn next month .
2:51There is no predictability at all . A
2:53self-employed person has no
2:54predictability at all . I don't know
2:56where I'm going , but I don't want to
2:57stay here . I started studying different
2:59things , because what does everyone else
3:00study ? Physiology , hypertrophy , weight
3:02loss . But not a damn thing has changed
3:04in the last 20 years . I started
3:06studying people , marketing , sales ,
3:09psychology . And then I went to graduate
3:11, I graduated and went to specialize in
3:13obesity treatment . Today I am a
3:14specialist in obesity treatment and
3:15weight loss . Why ? Obesity is the
3:17biggest pandemic of the century . Today ,
3:19obesity kills more than hunger . I said :
3:20" Man , there's a huge market there for
3:21me to make money . " That's why I went
3:22for it . It wasn't like , oh , I want to
3:24help people lose weight in exchange for
3:26love . Hell no . Money in my pocket , and
3:27if I help you lose weight , awesome .
3:28That’s fair . A good deal is a deal
3:30that’s good for both .
3:31Both .
3:32Only for one is way too easy . And then
3:33I realized , Ricardo , that the people
3:35who were fat couldn't lose weight . It
3:37wasn't because of the diet itself , it
3:39was their mindset . There was something
3:41there .
3:42It’s no use seeking a thin body if
3:43you still have a fat mindset . So I
3:45specialized in positive psychology at
3:46PUC in Rio Grande do Sul and then in
3:48wellness science at EA University . And
3:50that’s when I was really able to
3:51encompass these two aspects of weight
3:53loss : physiology and psychology . And
3:55today 100 % of my products involve both .
3:57But let me ask you , so you're telling
3:59me that beyond the physical part that a
4:00personal trainer does , teaching how to
4:02lose weight and all , you work a lot on
4:03the person's mind .
A mente por trás do emagrecimento
4:06So , for example , the person who gets
4:09access to your training and everything ,
4:12will they also find a Guto there who
4:15says , " My friend , come on , get out of
4:17this life , " mentally , right ? More on
4:20the mind ,
4:21totally . I do come in with that warrior
4:23archetype energy , which is more
4:25motivational , but since my audience is
4:2680 % female and my paying customers are
4:28also 80 % female , when I go one-on-one , I
4:30shift that energy . I go more towards
4:33the healer , you know ?
4:34I lower my tone of voice , I try to
4:35understand what is happening to her ,
4:37why she is going through that . Because
4:39if you take an overweight woman today
4:41and ask , " Why do you want to lose
4:42weight ? " She doesn't know how to answer
4:43. She doesn't know how to answer . " Oh ,
4:45I want to be healthier . " I say , " Cool ,
4:46what will you be able to do with better
4:48health that you can't do today ? " She
4:49says , " Oh , such and such . " Then , " What
4:51will doing that give you that you don't
4:52have today ? " And then you start to
4:54press her mind a bit more , and she
4:56freezes . And that’s why people
4:57self-sabotage . It's just like having
4:58money .
4:59The game of weight loss is just like
5:00the game of business . It’s infinite .
5:02Whoever plays the longest wins . There
5:03is no finish line , man . " Oh , I hit this
5:05much in revenue , I can stop . " You’ll
5:06go broke . " Oh , I lost 10 kg . " If you
5:08stop , you’ll gain it all back . So
5:09it's forever . When people have this
O jogo é infinito
5:11understanding , how do I create
5:13strategies to keep myself in this game
5:14longer ? So , first point , why do I truly
5:17want to lose weight ? And then I give
5:19them a tip . The reason you want to lose
5:21weight isn't pretty , it's not flowery ,
5:23and it will be frowned upon by others .
5:26So , Guto , you went there , you were
5:28there in Recife in this battle , just
5:29like you said , something very important
5:31, riding a motorcycle with a little
5:33fanny pack , going from house to house
5:34or gym to gym . Then you take action in
5:382013 , 2013 . It’s really good to put
5:44that on the record . I really like that ,
5:46because people see Guto today and think
5:48success happened overnight . I remember
5:51when I was at Ricardo’s , sometimes
5:53I’d arrive at the airport , I already
5:54had 25 years of experience , but people
5:56ask , " How did you become successful
5:57overnight , you son of a gun ? " Overnight
6:00, but with 25 years on the road . In
6:032013 , you already started bringing
6:05content to social media , man . When
6:07Instagram arrived in Brazil , I think
6:08around 2011 , I posted random photos
6:10like everyone else ; nobody really
6:11understood the social network , didn't
6:12know what it was for . And the first
6:14boom of famous people on Instagram , I
6:15don't know if you remember , was the
6:17fitness bloggers .
6:18Exactly .
6:18It was Gabriela Pugliesi , that
6:20old-school crowd that got famous
6:22showing their lifestyle . But they had
6:24the lifestyle , but they didn't have the
6:26technicality to talk about the subject ,
6:28right ? The truly technical intelligence
6:30of the subject . So I started posting my
6:32photos , like I always did , but with
6:33some scientific article , like , " I did
6:34this workout because of this , that , and
6:35that . " This started to give me more
6:38credibility in people's eyes . And then
6:40in 2013 , I received a comment on one of
6:42my photos that said : " Do you do online
6:44consulting ? " I said : " Oh crap . " Damn ,
6:46this is it . If I said no , I'd lose the
6:48opportunity . If I asked what it was ,
6:50I'd lose credibility . I said : " Send me
6:51an email with exactly what you need . " "
6:53Neither no , nor what ? " Then the guy
6:55sent the email . It was a guy from São
6:56Paulo living in London who liked my
6:57content and wanted me to send him a
6:58workout . So I took a gym physical
7:00assessment , copied every single
7:01question into an email , sent it to him ,
7:03he replied , I read it , sent him the
7:04training plan , he paid and said , " Wow ,
7:06well ,
7:08there's something here that actually
7:09has some potential . " Soon his mom
7:11bought it , his brother bought it , and
7:12then people — since I was a personal
7:14trainer and already fully booked — I
7:15was the guy charging the most in Recife
7:17at the time , 200 bucks an hour . Damn ,
7:19my hourly rate today is more expensive .
7:21Slightly . And then people would come to
7:23me , and I’d say , " Look , I don't have
7:24any personal training spots left , but I
7:25have this product here . " That's when I
7:26started selling this other product ,
7:27which was a consultancy . I give you the
7:29first session for free , included , show
7:30you how the workout goes , and then you
7:31follow it and ask me questions on
7:33WhatsApp . That started making me more
7:34money . But it reached a point where the
7:36consultancy training I sold online was
7:38already covering my fixed costs . That
7:40was the time to separate the men from
7:41the boys .
7:42It was time to separate the men from
7:43the boys . I had to be 100 % in one of the
Tempo e energia
7:44two , man . I couldn't give half-effort
7:46to either one , you know ? So , for
7:47everything I want to improve , I have to
7:49invest two things : time and energy .
7:50Look what he said : time and energy .
7:52Everything , everything I want to
7:53improve , I have to put in time and
7:54energy . Want to improve my marriage ?
7:55Time and energy . It doesn't
7:56come for free .
7:57I don't get these people who want to
7:58improve their marriage and decide to "
7:59take a break . " Then you go your way ,
8:00they go theirs . It’s not going to
8:01improve a damn thing . Yeah .
8:02Want to improve your relationship with
8:03something ? You have to be present . Want
8:05to improve your relationship with food ?
8:06You know what I do with my clients
8:07today who say they have a compulsion
8:08for sweets ? I don't remove the sweets ;
8:09I put sweets in their diet every single
8:10day . So they learn to handle it ; I
8:11don't have to take it out of their life
8:13, I have to make them handle it well .
8:14Because you work a lot on the mindset ,
8:15right , man ?
8:16100 % . I start everything with the mind
8:17because the training and the diet are
8:19just a matter of doing them . But if
8:21your mind says , " Don't go , it's okay to
8:23be fat , just accept yourself , it's okay
8:24to be poor . " Why earn more money ? You
8:27already have a white HB20 , your father
8:29didn't even have a car .
8:29So let me ask you , you must get a lot
8:31of heat in that world , right ? Let me ,
8:35let me ask . You must get a lot of heat
8:37in that world because you hit weight
8:39loss hard and yada yada yada . Surely a
8:42lot of criticism from people who say : "
8:44Oh , this guy is fat-shaming , he's this
8:46and that . " And then you just say screw
8:49it , right ? There is a wonderful saying .
8:53When a tower is built straight , it
Como lidar com críticas
8:55exposes everything crooked around it .
8:56People aren't angry at me . They're
8:58angry at themselves for not doing their
8:59best .
9:00But since I'm in my uprightness , since
9:02I'm building my speech , a straight
9:03stance based on the principles and
9:05values I believe in , the guy looks and
9:06says : " My God , if this guy is near me ,
9:08everyone will see that I'm crooked . "
9:11And also because I see , I see the
9:13answers you give , even though you are
9:15harsh in your replies , I feel like it's
9:17a big dad figure ,
9:19trying to raise a child . " Hey , my
9:21friend , stop the whining , stop this ,
9:23stop that . " Your conversations are
9:25direct and straight , precisely to
9:27provoke the person to think .
9:28Exactly .
9:29If you're too slow , the person won't
9:30think either .
Criança reclama, adulto resolve
9:31It's because people's tendency is to
9:32complain , right ?
9:33Children complain , adults solve .
9:35Solve .
9:35What is a complaint ? It's an attempt to
9:38draw attention to myself in the hope
9:39that someone else will solve my problem
9:41. Suppose it were very hot here , and I
9:42kept saying : " Wow , it's so hot , oh my
9:44God , it's so hot . " Instead of saying : "
9:45Excuse me , could you please turn down
9:46the temperature ? " I solved it .
9:47Solved it .
9:48Solved it . Solve .
9:50Because , look , there is a saying ,
9:51and it applies to all aspects of life ,
9:53man .
9:53Anything in life . The way I do one
9:55thing is the way I do everything , man .
9:57Weight loss is an act of prosperity ,
9:58because to be fat , I have to do what ?
10:00Jack [ __ ] . Sit down , eat whatever I
10:02want , and watch television . And to lose
10:04weight , first I have to want to , then I
10:06have to plan . Then execute , I'm going
10:07to mess up , I have to start again . It's
10:09just like in business , man . So the
10:11folks , the folks who can't do this
10:12because they are practicing hedonism ,
10:14we are living in the Sodom and Gomorrah
10:16of the 21st century now . I only do what
10:18I want when I want . That's not freedom ,
10:19that's slavery . Whoever only does what
10:21they want is a slave . A slave to what ?
10:22To my mood . If I wake up happy , I'll
10:24record a hell of a podcast . If I wake
10:25up pissed , screw it . I won't do it .
10:27Life and podcasting aren't like that ,
10:27are they ?
10:28For God's sake . You have to do what
10:29needs to be done . I say children do
10:31what they want , adults do what needs to
10:32be done , and successful adults want to
10:33do what needs to be done . I wouldn't
10:35want to be anywhere else in the world .
10:36I say exactly the same thing . That
10:38doing what you like is for kids , adults
10:39do what needs to be done ,
10:41and that's it .
10:41Yeah , there's no discussion .
O princípio estoico do controle
10:43My focus is 100 % on what I control ; I
10:44carry this bracelet with me , look .
10:46That's Stoic thinking . It's written "
10:47focus on what you control , " period . You
10:49study a lot .
10:50Stoicism every day . I love Stoic
10:52philosophy . Stoicism has three
10:54disciplines , right ? Three disciplines
10:55for prosperity . The main one is
10:57perception . The discipline of
10:58perception . What is it based on ?
11:00Whenever something happens in your life
11:02, always . The first question you have
11:04to ask yourself is : " Do I have control
11:05over this ? " The first question : if you
11:07have control , solve it . Solve it . Don't
11:08look for someone to blame , solve it .
11:09There are times you don't have control ,
11:11but you have influence . When you have
11:12influence , you can't use emotion , you
11:14must use reason , otherwise , many people
11:16end up emotionally wounded . And there
11:19are things you have neither control nor
11:20influence over , but you can't just say
11:22" screw it . " Why ? Because that's an
11:24aggressive energy . You have to find a
11:26curator within yourself , take a deep
11:28breath , and say : " It's okay , it can be
11:29this way too . " I don't have control , I
11:31don't have influence , there's nothing
11:32to be done , it's okay , it can be this
11:33way too . Next topic .
11:34That's it . You say something very
11:37important that entrepreneurs need to
11:39know , these three things , because
11:41sometimes they suffer and dwell on
11:43something they have no control over . So
11:47they have to learn to live with it ,
11:49make the best of it , and gain
11:50experience from it . For example , you ,
11:53the entrepreneur who I know is
11:55suffering a lot today , I've suffered
11:56many times too , right ? And our country
11:58has already been through many moments
11:59like this , right ? times when interest
12:02rates were at 2 % a year , the Selic , so
12:04financial expenses in companies meant
12:06nothing , they didn't weigh on the
12:08company's costs . Today , with interest
12:11rates at 10 % , 12 % , 15 % per year .
12:15Actually , when you go to get a bank
12:17loan , you're looking at 20 % a year ; that
12:18really hurts the business , doesn't it ?
Aprender com os problemas
12:21So , this is an example of why you have
12:23to be careful with your business ,
12:25because in the country we live in ,
12:27we've seen rates at two , we've seen
12:29rates at ten , it will go back to two ,
12:32it will go back to ten . And how do you
12:35take advantage of this to learn , and
12:36how can you later on even have control
12:38over this ? By learning today , right ,
12:41man ? You have to learn today . I see
12:42business owners suffering a lot ,
12:44complaining that the interest rate is
12:46high , and it is . And I ask you , when
12:48the rate was low , what did you do ? Did
12:51you accelerate , thinking the rate would
12:53stay at 2 % ? One businessman , for
12:56example , told me , " Ricardo , the rate is
12:572 % a year , I'm going to accelerate , I'm
12:58going to expand , I'm going to set up a
13:00business , I'm going to take out a loan .
13:01" I said : " My friend , don't you know
13:03the country you're in ? " He said : " What
13:04do you mean ? " Do you think this rate
13:06will stay at 2 % for your whole life ?
13:07Don't you think this rate will be at 15
13:09% , 10 % in a few days ? No , no , no , no . So
13:11, he went ahead , he dove in , and now
13:13he's suffering . Then , when he came to
13:15complain to me , he said , " Well , man ,
13:16you were right , you warned me . " Now ,
13:18what are you learning right now ? That .
13:20That .
13:21Perfect , perfect . I channel energy into
13:24what I control in my life . I only put
13:26time and energy into what I have
13:27control over . What I don't have control
13:29over , I don't give attention to ,
13:30brother . I don't . Simple . That is a
13:32decision . Maturity . Maturity doesn't
13:35come with age . Maturity is a decision .
13:37The decision to be better than
13:38yesterday , worse than tomorrow . That's
13:39it . Because if I stay — there are
13:40business owners out there , " Oh , because
13:42the PT government is [ __ ] , " right ? When
13:43the other one was in , they got rich ,
13:44everything went fine , didn't it ? Then a
13:46right-wing government comes in , it's
13:47[ __ ] . A left-wing government comes in ,
13:48it's [ __ ] . If you rely on the
13:49government , you're screwed .
13:50You're screwed .
13:51You're screwed . So play the game with
13:52the cards you have . Make the best move
13:55with the cards you have . The dance you
13:57have to dance right now .
13:58Stop complaining about the cards and
13:59play the game . Focus on yourself . Why ?
Pare de carregar problemas dos outros
14:01Do you control everything that happens
14:02in your life ?
14:03Never . Never . No way .
14:04But of everything you control , what
14:06must you control ? That's the shitty
14:08part . I don't control everything , no .
14:10But what do I control ? I don't really
14:12have control either . That's the shitty
14:14part . Because I keep paying attention
14:15to others . It's the employee , it's my
14:17wife , it's this , it's that . And where
14:20are you doing your part ? Why are you
14:24paying so much attention to other
14:25people's problems ? We are very good at
14:27stealing other people's problems ,
14:29because I want to look nice , I want to
14:30look like a good guy , I want to feel a
14:32sense of belonging , I want them to see
14:33me the way I see myself . That's why I'm
14:36broke , but I lend money to my sister .
14:38No , she got herself broke , let her
14:40suffer with that , damn it . It's her
14:42process . Do your part , man . If I can't
14:45today , I can't , and that's okay . I have
14:47nothing to do with this here . There
14:48aren't two types of problems in the
14:50world , mine and others ' . If I want to ,
14:51can , and should help with someone
14:53else's problem , I will . If I don't want
14:56to , why am I frowned upon for it ?
14:57No , I don't want to . I won't be a part
14:59of this . No , I don't think it's up to
15:00me to do this . This is the practice of
15:02essentialism . This is focus on what you
15:03control , period . Every time something
15:05happens in my life , essentialism . Being
15:07an essentialist is this , it's having an
15:08objective and drawing the line . What is
15:10essential and what is trivial ? Or me
15:12paying attention to this right now is
15:13trivial . Bye . Bye . It's over .
15:15I in my in my language I say priority ,
15:18so , right ?
15:18Priority .
A importância de ter uma prioridade
15:19What is priority ?
15:20Because
15:21in my own life there's always a focus
15:22of priority .
15:23Perfect . A big mistake entrepreneurs
15:25make today is having priorities .
15:27Priority is a word that only makes
15:29sense in the singular . I have 10
15:31important things . Which one is the most
15:32important ? That is my priority . Solved .
15:35What is the next priority ? Because
15:36otherwise I end up with 10 important
15:38things and don't get a damn thing done
15:39in life .
15:39Exactly .
15:39Have you ever scuba dived , dove where ?
15:42It wasn't in Noronha .
15:43I also did my first dive in Noronha .
15:45Now ,
15:45you know who Francisco José is , the
15:47former Globo reporter who dove with
15:48sharks , white-headed guy ,
15:49my uncle . Then it was Uncle Chico's
15:5180th birthday there , and the whole
15:52family went , right ? To do the baptism
15:53dive . And when you go scuba diving , you
15:55put on the tank , the regulator , the
15:56mask , and a weight belt , right , to keep
15:58you submerged down there . And I did
A lição para empresários
16:00this exercise with business owners in
16:01one of my mentorship sessions . Let's
16:03suppose something crazy happens down
16:05underwater . The regulator and tank come
16:06off , the mask comes off , and the weight
16:08comes off . You're drowning , there's no
16:10time to surface . What's the first thing
16:11you grab ? This is calling a lifeline .
16:12No ,
16:13what do I grab ?
16:14What is the first thing you grab ?
16:15Down there .
16:16You're down there dying . Dying without
16:18the There's no time to get the tank ,
16:19right ?
16:20Why ? I'm in a moment of suffocation .
16:21I'm in a desperate moment . It's the
16:23business owner who has no money . He
16:24thinks about how to make more money . I
16:26need money . No , I have to grab the
16:27weight , because the weight keeps me
16:29stable to go after the other things .
16:30What is your weight today , business
16:32owner , that you're not paying attention
16:33to , because you're so suffocated , so
16:35desperate , that you think making more
16:36money is the solution , isn't it ? You
16:38don't know how to handle the little
16:40money you're making ; making more will
16:41bring more problems , not fewer problems
16:43. What is your weight today ? Where is
16:45your company putting energy today that
16:47no longer makes sense ?
16:48Yeah , sometimes they are in such a big
16:51blender , right ? And also , right ? Hey ,
16:55Cut , let me tell you straight . People ,
16:58once again , take the attitude of just
17:01sitting and waiting for things to
Conhecimento e referências
17:03happen . Nothing in my life ever
17:05happened if I hadn't sought out
17:06knowledge . For example , when I only had
17:09three stores , I was dating my wife , my
17:11wife came from a wealthy background ,
17:13rich father , millionaire , and to top it
17:16off , her father won the federal lottery
17:18in the Christmas draw . And me , a nobody
17:21, a poor little guy there with a tiny
17:23store , just starting out , I had a
17:25little motorcycle , a Yamaha 125 , I was
17:27telling this story . And there , you know
17:30, when I made money , when I had three
17:32stores for the first Christmas ,
17:34everyone suggested I change my car ,
17:36even just to look better for my wife ,
17:38since I wanted to get married and so on
17:40. I took all the money I made , all the
17:43money I made at the end of the year for
17:44Christmas , and I bought two tickets to
17:46New York for me and my brother , for us
17:48to go to a trade show called NRF ,
17:51which was a trade show for the biggest
17:53company , the biggest retail trade show
17:54in the world ,
17:55you know ? In other words , I spent
17:57almost 150,000 reais instead of
17:58changing my car ; this guy is crazy . And
18:00I continued for another 3 or 4 years
18:02with my Yamaha motorcycle , because it
18:03was very clear to me where I wanted to
18:04go , the decision , right ?
18:06So , look , nothing falls into your lap ,
18:08man , you have to go after it , right ?
18:10And go after what ? People who have
18:12already been or in some way are in that
18:14place you want to reach , right ? I say
18:16this , it's very important , you need to
18:18seek references , right ? I went to seek
18:19references , which is a reference , right
18:21? When you move to São Paulo here , you
18:23will start to have a lot more
18:24references , but you're making the
18:26decision to come here .
Saia da zona de conforto
18:27I want , and I want to go to a place
18:29because today I'm starting to get too
18:31comfortable where you live .
18:33I want to find problems .
18:35I want to find discomfort . When I moved
18:36from Recife to Floripa , that was why .
18:38I want to find problems . Get out of the
18:39environment I was in to find a problem .
18:41I'm going to live in a place where
18:42nobody knows me , but that doesn't mean
18:43I have to live in a slum or come to
18:45São Paulo , which is too big . No , I
18:46went to Floripa , but now I want to
18:47accelerate , man . I want problems . I
18:49want to hang out with people because ,
18:50for me , with a physical education
18:52degree , it was impossible to make 1
18:53million a month . Until I started
18:54hanging out with people who were making
18:561 million a day . Then I said , " Hey ,
18:58it's closer , why don't I do it ? Why ,
19:01why not ? "
19:01It's because
19:02of course you can . It's obvious that
19:04you can . We are in the era of the
19:06greatest opportunity and abundance in
19:08the history of humanity . Damn , there
19:10are so many opportunities . But it's not
19:12like you said : " Oh , I want to become a
19:14millionaire and I will . " That's it .
19:16But everyone who became one wanted to .
19:18Wanting it is the main trigger for you
19:20to achieve it . It doesn't mean you will
19:21, though . But if you don't want to ,
19:22it's a fact that you won't succeed . Man
19:24, no , I don't see myself as a
19:25millionaire . You never will be . You
19:26never will be .
19:27You never will be .
19:28And if you do see yourself , maybe you
19:30will be . Maybe . It's not a certainty ,
19:33though . That's the cool part about life
19:35, damn it . It's a process . So , kids
19:37complain , adults solve . Man , a problem
19:39showed up in my life . Cool . Solve it .
Busque uma solução
19:41How do you solve it ? So you spoke my
19:44language because that's what I believe
19:45and I say it within the RGV method all
19:47the time to the entrepreneurs who are
19:48with me . Guto , my friend , the human
19:52being's word is seek a solution . Seek a
19:56solution . The person who has this in
19:59their mind , instead of looking back ,
20:01looking forward , seeking a solution ,
20:03they don't waste time , they solve it ,
20:05life moves on , you run over problems
20:07like a tractor . Because everyone has
20:09problems , right , man ? Everyone will
20:11have an excuse , everyone will have
20:13something that will keep you from doing
20:15what needs to be done .
20:16And we usually focus more on problems
20:17that aren't problems , because every
20:19problem has a solution , wouldn't you
20:20agree ?
20:21Every problem has a solution . So a
20:22client comes to me and says , " Oh , I'm
20:23sleeping poorly because of my young
20:24child . " I say , " Look , is there a way to
20:26put them up for adoption ? " " Is there a
20:27way to stop being their mother ? " " No ?
20:28Then he's not a problem . " " Your problem
20:29is a lack of organization to have a
20:31sleep routine at home . " Now , that's
20:32much easier than blaming the brat .
20:33There was a guy who said , " Oh , I can't
20:34lose weight because my wife cooks too
20:36well . " I said , " Oh , [ __ ] . " " Do you have
20:37to eat everything she makes , man ? " " How
20:39old are you ? " Trying to find a
20:41justification for the mistake , right ?
20:43We are very good at that .
20:44You said that complaining is wanting to
20:45pass the problem to someone else .
20:47That's it .
20:47Instead of solving it .
20:48Exactly . So like ,
20:49it's easier for me to complain than to
20:51solve the problem .
20:52Because if I focus on someone else's
20:53problem , I stop looking at myself , and
20:55I don't have to fix anything . " Oh , look
20:57how so-and-so acts , that guy is a fraud
20:58, he must have stolen from many people
21:00and I don't know what . " " That must be a
21:01mess , " and then it keeps going . And
21:03you're still fat , man . Yeah .
21:05fat , broke , anxious , depressed , what
21:06they're doing for everything . Today ,
21:09Gut , I see you , yes , and on social
21:11media and all , and you're bringing so
21:13much more , I'll tell you the truth ,
21:15more of a mindset of educating the
21:17person's mind than actually ... I think
21:20this is already ... for you this is
21:22already common , the person has to do it
21:24and that's it , right ? I see you much
21:28more prodding people , making them think
21:30.
21:31Today I work with high-performance
21:33human development . But my bait is
Desenvolvimento humano e alta performance
21:35weight loss , because that's the pain
21:36that hits the hardest .
21:38Yeah , it's the decoy . It's the decoy .
21:40It's the decoy . When the guy shows up ,
21:42I say : " Oh , you're screwed , you're
21:43going to learn to make money , respect
21:45your wife , be a better guy , believe in
21:46God . " Then the guy , my brother , thought
21:48it was just weight loss , but that's
21:49also weight loss . There are three types
21:51of overweight : mental , emotional , and
21:52physical . The physical is just a
21:53reflection of the other two . What are
21:54we talking about here , folks ? It’s
21:57what I say , I’ll say it again because
21:58folks , people see me a lot as the
21:59world's greatest salesman , because I
22:01got into the Guinness Book for Ricardo ,
22:02salesman , so-and-so . When they go into
22:06the SGV immersion , they are impressed
22:08that , practically sales , I talk about
22:11it on the third day , for about 3 , 4
22:13hours . The other 36 hours of content
22:17are about people , culture , building
22:19people , mindset , behavior , seeking
22:21solutions , facing problems , having
22:23thick skin , because if you don't have
22:25that , it won't work .
22:28because sales is just the very end of
22:29all this being done .
22:31management , then the guy goes into
22:32discipline , then the guy goes , well ,
22:34man , so here's the thing , do you think
22:35someone , right , Gut , goes like me , for
22:37example , I managed to bill 1 billion
22:38every month , are they going to bill 1
22:40billion because they're a good salesman
22:41? It’s because , my friend , you have
22:44to have a very strong mind , thick skin ,
22:46you have to build people , 45,000
22:47employees , you have to face the
22:49problems and it’s everything , right ,
22:51man ? In your case , the same thing . In
22:54your case , weight loss is the final
22:57effect , but to get there , my friend ,
22:59you have a road to follow , right ?
23:02Exactly . Bernardinho has an incredible
23:04quote . He was telling the story of Tom
23:05Brady , the football player who was
23:07married to Gisele Bündchen . When Tom
23:08Brady was in high school , every player
23:11has their mentor , right ? He was a
23:13benchwarmer , and every time he entered
23:14the game , the team would turn it around
23:16and win . He was known as the comeback
23:18boy , and that frustrated him because
23:19he’d say : " Man , if I'm so good and
23:21the team wins every time I play , why am
23:23I not a starter ? " And then his coach
23:25told him something incredible : " Don't
Não reclame. Não se explique. Apareça.
23:26complain , don't make excuses , just show
23:28up every day and give your best . " Your
23:29time will come . Don't complain , don't
23:30make excuses , just show up every day
23:32and give your best . What's the takeaway
23:33from this ? Your desire to go through
23:35the process must be greater than your
23:36desire to win , because victory is a
23:38consequence . You don't control the
23:40outcome ; you control your behaviors .
23:43Look at what he said , look , folks , this
23:45is very important for you entrepreneurs
23:47, because for those watching Guto here ,
23:49first let me state that Guto has an
23:51entrepreneurial mindset , right ? He's
23:54already become a businessman and is
23:56investing in various ventures he'll
23:58talk about shortly , but as I said ,
24:00success in any business or life path
24:01requires what he said . You just said it
24:03, repeat it , because for me it's ...
24:05process . We don't control our results ,
24:07we control our behaviors ,
24:09right ? And most importantly , success
24:11comes after you go through it .
24:13It’s a consequence . But people want
24:14to look at it and say , " Today I'm going
24:15to start a business , open a new venture
24:17. " Then they want to see the whole path
24:18ahead to say : " Oh no , this path looks
24:19nice , so I'll take it . " No , man , God
24:20only lays the ground after you take the
24:22step .
24:22You have to take the step first . And it
24:24won't be a pretty sight , no . It will be
24:25a muddy ground with a piece of board
24:27for you to give your best . Man , it's
24:29pretty pathetic to look at my life and
24:31demand it be a wonderland , or else I
24:33won't do it . Damn , how old are you , man
24:35? Grow up , put on your big boy pants .
24:37Life isn't just a strawberry dipped in
24:38Nutella , man . I say life is like a
24:40cassava root . You have to pull it out ,
24:42wash it , peel it , and cook it before
24:43you can spread the butter .
24:45And where did this instinct of yours
24:47come from , this urge to leave where you
24:49were and get to where you are today ? It
24:52comes from your mother’s personality ,
24:54your father’s , right ? Where does the
24:56example for that come from ?
24:58I think it comes from their examples ,
25:00but through aversion rather than
25:02repetition . My parents are great people
25:05, I love them both , but they are very
25:07content with the life they have . And in
25:10my view , contentment is the main
25:12trigger .
25:13It’s because it’s the main trigger ,
25:15the catalyst for mediocrity , for
25:16staying average . No , everything is not
25:18fine . " This car is good because it
25:20takes me around , " a good car is one
25:21that takes me everywhere . No , man , a
25:22good car is just a means to an end , man
25:23. A good car is a Ferrari , a
25:24Lamborghini . A good car is that . And I
25:26didn’t want to accept that . And my ,
25:28my life motto is just one . And to me ,
Ser melhor que ontem
25:30all of us here , our life goal is the
25:33same and it’s just one . You are
25:35better than yesterday , worse than
25:35tomorrow . That’s it . I think .
25:37You just have to do that in life . You
25:38better than yesterday , not better than
25:39me , not better than you . It’s that
25:41yesterday , man , being better than
25:42yesterday , what did I do yesterday that
25:43distanced me from who I want to be ?
25:45Today I won't do it . What did I do
25:47yesterday that hindered the life I want
25:48to have ? Today I won't do it . It’s
25:50the guy who’s screwed , owing money ,
25:51but on a Saturday afternoon he’s in
25:53Brazil drinking beer ; the math
25:54doesn’t add up , man . You have to be
25:55working , you have to be putting in the
25:57effort , you have to bleed a little . No
25:58other recipe exists . No other recipe ,
26:00man . That’s why , buddy , I sometimes
26:02get pissed off there . That’s why the
26:05podcast is unfiltered . Because I also
26:07see , today , on these social networks , I
26:09don’t know if you agree with me , a
26:12lot of people pushing , right , an easy
26:14way to get rich overnight , that if you
26:16go , I don't know what . And in truth , we
A verdade sobre ficar rico
26:20know it doesn’t work like that , but
26:22we also know that ease sells . It’s
26:25because sometimes the person is already
26:26there with that exhaustion and
26:27they’re struggling , struggling ,
26:28struggling and they think , man , this
26:30guy spoke in such a way that maybe I
26:31really am the one who's wrong . They
26:33fall into that , into that trap , right ,
26:36of thinking that life is easy . Nothing
26:39is easy . I don't know any business
26:42owners , right , who don't work hard , who
26:44don't dedicate themselves , who don't
26:46put 24 hours into their business ,
26:49right , who aren't focused . I don't know
26:52any , I don't know any . So I get really ,
26:53really pissed off
26:56That's why I think it's great that Guto
26:57is here , because he's on my team and he
26:59tells the truth , he doesn't sugarcoat
27:01things to please you , because it's much
27:03easier to please sometimes , oh . " No ,
27:06you can delegate and take 90 days of
27:08vacation and stay relaxed in Miami . " It
27:12really is easier to say that . But in
27:14truth , those of us who are real-life
27:15business owners know that's not how it
27:16is .
27:17Exactly . Exactly .
27:18There's no way to lose weight without
27:19dedication , without following a
27:21process , brother , for anything in life ,
27:23it's about planning and execution . I
27:26have , for example , people today say
27:27they want things , but they don't have
27:29clearly defined why they want those
27:31things . So , when you set a clearly real
Objetivo, decisão e execução
27:34goal , like , my goal this year is to get
27:37married . I'm getting married on October
27:3819th . That is my goal for this year .
27:40Anything that comes up in my life that
27:42could get in the way of my wedding is
27:44trivial . For example , an opportunity
27:45came up to give a talk in Dubai a week
27:47before my wedding . I didn't accept the
27:49talk . My first question was to my
27:50fiancée , then to the wedding planner ,
27:51who said : " No , you can go , everything
27:53is fine , it's all handled , so I'll go . "
27:55But if it were going to interfere , it
27:56was a good opportunity , but it would
27:57get in the way of my execution plan
27:59this year , which is my main goal .
28:00Have you drawn up the plan ? Did you map
28:02it out ?
28:02It's decided . Decision , the word comes
28:04from Greek and it means a cutting off .
28:06A cut . I cut out people who could get
28:09in my way , I cut out environments that
28:10could get in my way , and I cut out
28:11behaviors that could get in my way . End
28:13of story . It's decided . There is no
Sucesso é fazer o que você disse que faria
28:15plan B , there is no negotiation .
28:17Success , Ricardo , is doing what you
28:19said you were going to do , whether it's
28:20the amount of water you were going to
28:22drink or the workout you said you were
28:24going to do . There are people today who
28:25say : " I'll go to sleep at 9 PM , " then
28:26they sleep at midnight and it's all
28:27fine . Then next month they don't hit
28:29their financial goal and it's all fine
28:30too . Why ? Because the brain has gotten
28:33used to defeat . If I'm very good at
28:35negotiating my breakfast , I'll also
28:36negotiate other more important things ,
28:38because I become good at what I do
28:40repeatedly .
28:41Actually , when you have , when you start
28:43to have this behavior I talk about in
28:45RGV , the behavior of the entrepreneur's
28:47mindset in everything . I say this , and
28:49so much so that before entering the
28:51management and marketing , seeing that
28:52people go there a lot for this reason ,
28:54I spend 4 , 5 hours talking about the
28:55mindset of a successful person . It's
28:57about not accepting " no " as an answer ,
28:59it's everything you're finishing here .
29:00When you have this behavior , you react
29:02in all your businesses . Like , it's in
29:03business life , it's in personal life ,
29:05it's in love life , it's in every aspect
29:07of life , right , man ?
29:08And then you improve your quality of
29:09life . But I want the following , my
29:11friend . Do you think you're going to
29:12stay here just like this , talking only
29:13like that ? You're not , okay ? I'm going
29:15to give you a Q & A box right now .
29:17Holy crap . Did you get it ready for me ?
29:19Did it work ?
29:20No , I'm the one who's going to do a Q & A
29:22box and I want you to answer it in that
29:23way . Forget this here . Raw ,
Disciplina na vida e nos negócios
29:26I'm a businessman , man . I'm working too
29:28much . I don't have time to train .
29:31Ah , how wonderful , right ? But there is
29:33everything in life . You answer with a
29:34question : what problem do I want ? If
29:36you don't have time to train , are you
29:38telling me you don't ? Don't train , then
29:39die . And that's fine , everything is
29:42cool . The weight loss game , the
29:43training game , the healthy life game is
29:45just like the business game . The same
29:46discipline you have to train every day ,
29:48you'll need to make better deals . You
29:49can even make more money .
29:50Guto , but I like to have my beer , my
29:51friend . How do I do that ? I have my
29:53little beer . Am I going to stop
29:55drinking my beer , Guto ?
29:56You don't have to stop doing what you
29:57like . You just have to fit it in the
29:59right measure . Now look , drinking beer
30:01will hinder your results . It will
30:03hinder your results . How much beer do
30:05you want to drink and are you willing
30:06to pay the price to hinder your results
30:07? Then you have your beer , everything's
30:09fine , no problem .
30:10Guto . My wife , my wife , man , my wife is
30:12tough . She helps me , she doesn't help
30:14me train . She doesn't train with me ,
30:15she doesn't go to the gym with me . I
30:17can't , I can't handle this on my own ,
30:19man .
30:19Do you want a wife or a mother ?
30:21That's rough too . He married his mother
30:23, then it's screwed .
30:25Go on , ask the question there . Ask the
30:28question now .
30:29Fear .
30:30Are you afraid ? Oh , I'm afraid . Ask him
30:33a question .
30:34There's a woman , there's a woman who
30:35told me : " I'm afraid of your question . "
30:37I said : " Look , my question depends on
30:38the , my answer depends on your question
30:38. If you ask a good question , the
30:40answer is good . "
30:41But let me ask you , do you have this
30:44ease of answering with this speed ? Is
30:47it , is it in your nature , right ?
30:49Is it already trained in your mind ? I
30:51think fast , but it's a lot of training
30:54too . Yes .
30:54A lot of training . For example , we were
30:56at my partner's house here in
30:58Alphaville and ... My wife brought her
31:00hair dryer from Floripa which is 220V .
31:02Long hair , it wasn't drying and here
31:03the outlet is 110V and she was
31:05complaining and complaining and I kept
31:06quiet . The driver arrived when we went
31:08to leave for dinner , I said : " Bro , stop
31:09at the mall , I'm going to buy a hair
31:10dryer . " Coolly she said : " Why ? " I said :
31:12" Because yours is broken . " She said : "
31:14No need , but weren't you complaining ? "
31:15She said : " But I just wanted to
31:16complain . " I said : " Now you want to
31:17screw up my life , right ?
31:18You brought up a problem , I'm going to
31:19solve it . There's nowhere to run , man . "
31:21You brought a problem , I will solve the
31:22problem . But I learned that there are
31:24people who just like to complain and I
31:26don't accept that in my life , man . I
31:27don't accept mediocrity in my life .
31:29Now ask the question . As a businessman
31:31who is more educated , you will answer
31:33in your own way .
31:34Ricardo , I can't take it anymore .
31:35Employees are everything . They don't
31:37want to work , they don't want to do a
31:38damn thing . Employees only want to know
31:40about complaining . Employees don't want
31:42to know . Employees don't have the
31:43mindset . Employees don't have an
31:44owner's mindset . Tell me , Guto , how do
31:46I solve this ?
31:47Do you have children ? I have children .
31:48Small children . No.
31:49I have two daughters .
31:50How old ?
31:51One is 25 , one is 22 . They're older
31:53already . But imagine having a 5 -
31:54year-old child who only eats junk food .
31:55" Damn , my kid won't eat right , he only
31:57eats junk . " Who is the one buying the
31:59damn junk ? Who is setting the example
32:00for it ? If your company is bad , brother
32:02, the fault is yours , man .
32:03Ah .
32:04Is there anywhere to ? There's no place
32:06to run , no . My employee slacks off .
32:08It's because you're slacking off , too .
32:10What he asks for , you don't deliver .
32:11You aren't meeting your demands . That
32:14hits home , I fall into that category .
32:15For a long time , I didn't prosper as
32:17quickly because I sabotaged myself . I
32:19didn't take the reins of my companies .
32:21Look at what he said to me . Exactly ,
32:22guys . We're here , I'm here provoking
32:25GTO because I know his answer is always
32:28assertive . That's why I love you . I say
32:31it like that , I love you anyway ,
32:32because I like real people who don't
32:34just talk to please . But it's not just
32:36that you don't talk to the crowd , you
32:38assertively tell people what they need
32:39to hear . What he said here is exactly
32:41that , my son . You have to take the
32:42reins of your company and stop , my dear
32:45friend , thinking others will do it for
32:47you . You are the example for your
32:49company . If you chose a life of being
32:52an entrepreneur , then my friend , you
32:54are the guy who will be looked at by
32:55your whole team , right ? It can't be a
32:58joke ,
32:58brother . I sabotaged myself to the
33:00point of , for example , having to make a
33:01creative , and the copywriter had to
33:03send the copy to me by noon . He would
33:05forget to send it . I would remember
33:07that he had to send it and I'd say , " No
33:08, I'll test him to see if he'll send it
33:10. " I was sabotaging myself so I'd have
33:11to make the creative because I didn't
33:12see myself as the badass entrepreneur I
33:13was going to be . I sabotaged myself ,
33:15man , and blamed the guy . The fault was
33:17mine , brother . 100 % of the problems you
33:20are facing were created by you .
33:23Whatever it is , you were the one who
33:24created the problem . My company isn't
33:26doing well . My employees are garbage .
33:28The fault is yours . There's nowhere to
33:30run . At the company , we have a rule . A
33:32collaborator who makes the same mistake
33:34twice is out , because if they make the
33:35same mistake twice , they're either
33:37incompetent or sabotaging me .
33:39And man , look , I tell you , you have to
33:41work really hard before discussing
33:42anything , right ? Because look , I see
33:45Guto sometimes , I talk to a business
33:47owner , the owner is in the wrong tax
33:48bracket , where he's losing R $ 100,000
33:50a month there . Then I talk to that
33:53business owner , and so on , show him the
33:54way , everything just right , then three
33:56months later I meet that business owner
33:58. I said : " So , did everything change ? "
33:59No , I haven't changed yet , my friend .
34:00You're losing 100k like that , man . And
34:03the guy complains about everything ,
34:04right ? So , it's no use , man . If a guy
34:06doesn't have a winner's mindset , with
34:08attitude , taking initiative , going for
34:10it , and knowing he's responsible for
34:11his own life , nothing moves forward ,
34:13right ?
34:14The thing is , especially for an
34:15entrepreneur , you have to have a
34:16feeling we were taught was wrong , which
34:18is anger . Be angry at yourself , at what
34:20you're doing , angry about still being
34:22in debt , angry about not prospering as
34:23much as you could . My father once told
34:25me a very cool story . He said that once
34:27an old man sold peanuts at the school
34:29gate , Japanese peanuts . And he was very
34:31God-fearing , loved his wife . With the
34:33money from the peanuts , he paid for his
34:35children's schooling , which was that
34:36school right there . And he was very
34:37happy , but he was living the wrong way ,
34:39because he had the potential to own the
34:41whole peanut farm and was settling for
34:43selling at the school gate . That's a
34:44big part of us . You could climb your
34:47mountain much higher and you're
34:48settling for what you have today , most
34:50likely because the environment you're
34:51in says : " Man , look at how much you've
34:53already done . " No , I really did a lot .
34:56I'm happy , but I want more .
34:58But there's also a point you mentioned
35:00to me in my office there that really
35:01caught my attention too . It's very
35:03important for you all to hear from him
35:04here what I say all the time . You also
35:06sought out a different environment ,
35:09you sought to get educated . Look at
35:12what he said : instead of getting the
35:13basic knowledge everyone else was
35:15looking for , he went to look for
35:16marketing knowledge , life knowledge ,
35:18because in the end , Gut , if you don't
35:19sell , there is no company , there is
35:21nothing . You went to look for other
35:24knowledge . You went to look for the
35:26knowledge of the truth , from what I see
35:27here , the knowledge of entrepreneurship
35:28. You are an entrepreneur .
35:31You give yourself a title , you put a
35:33title there , how you're going to
35:34democratize the business , but you're
35:36going to democratize it through
35:37entrepreneurship , not through ... because
35:39through entrepreneurship , he is
35:40managing to reach millions of people .
35:43If he thought he was going to
35:44democratize it within the academy , he
35:46wouldn't democratize anything .
35:47It's over ,
35:48he won't do anything . So you sought the
35:50entrepreneurial mind , but you had to
35:52leave that environment to go seek it .
35:55Yes .
35:56Another thing I say , don't just lean on
35:58daddy , son . You have to go get it . Pay ,
36:00you have to pay the price .
36:01And it's expensive , and that's okay .
36:02And you went to get it
36:03and I'm still going
36:04every day .
36:05Every day . A woman once said : " Oh , you
36:07say that because you live in a bubble . "
36:08I said : " Everyone lives in a bubble . If
36:09yours is bad , come to mine , because
36:10it's great here . " Burst your bubble .
36:11During these 8 years of mine , I needed
36:13to get the business moving . It’s
36:14already moving . I want speed now . I can
36:16have speed .
36:17I need speed because everything is
36:18already structured . I have to
36:19accelerate .
36:20You’ll be in an environment
36:21surrounded by people who think like you
36:23.
36:23Exactly . And over there , no . Jurerê is
36:25great . The quality of life is amazing .
36:27But Florianópolis is a city of public
36:28servants . So for the crowd , at 5 , 6 PM ,
36:30life is over , and that's fine . If
36:31your purpose was that , it’s fine . But
36:34your purpose today , what you worked for
36:36, fought for , and reached where you are
36:37now , is to scale , it's to seek
36:38something else .
36:39Exactly . It's another level , it's
36:41another problem .
36:42Yeah , right ? Actually , right ? Hey Gud ,
36:45people with behavior like yours , like
36:46mine , are never content where they are ,
36:48right ? Always looking to evolve in some
36:52way . Like you said , today has to be
36:54better than yesterday , tomorrow has to
36:56be better than today , and always
36:57searching all the time .
36:59I celebrate small victories all the
37:01time . I celebrate my life all the time ,
37:03but I’m never content with it . I
37:04always want more . My understanding of
37:07life in any area , not just business , is
37:09doing more than necessary so you have
37:11more opportunities to choose . I was
37:14talking to some clients and one of them
37:16said : " Damn , but I think it's so
37:17frivolous to pay 150,000 for a watch . "
37:19I said : " You say that because you don't
37:20have 150,000 to pay for a watch . "
37:21If you did , you would pay it . When you
37:23have that opportunity to choose , you
37:25could say : " No , I won't buy this watch ,
37:26" but you wouldn't call it frivolous .
37:30Only those who don't have the
37:31opportunity to do it , who don't have
37:33the capacity to afford it , say it's
37:35futile or wrong .
37:37This point needs to be understood . So ,
37:38" I wouldn't buy a Ferrari , " because you
37:39don't have the money to buy a Ferrari ,
37:40man . Then you say you wouldn't buy it .
37:43Oh , money doesn't buy happiness . João
37:45Gu , I was giving a lecture , João Gu
37:47started with that , he said : " Money buys
37:49happiness , period . " Then the crowd , no ,
37:51he asked : " What does poverty buy ? "
37:52Saying that money doesn't buy happiness
37:54is nothing more than a narrative , a
37:56story I tell myself to justify my
37:57failure . And there are already studies
37:59that show a direct and proportional
38:01relationship between money and
38:02happiness . There's an American study
38:04that makes a comparison , right ? It's in
38:06dollars , but it works for us to
38:07extrapolate logically to the Brazilian
38:08real . People who earn below $ 75,000 ,
38:11for every extra $ 10,000 they feel
38:13happier . Why ? A person who earns 10,000
38:15compared to one who earns 20 , the one
38:17earning 20,000 has more access than the
38:19one earning 10 . A person who earns 30
38:20compared to 20 has more access . But the
38:22guy who earns 100 or 110 , it's the same
38:24. So money does bring happiness up to a
38:27certain point . So it's important to
38:29understand this , accept this , and go
38:31after this damn thing , man .
38:32Go after it and get it out of the way .
38:34Exactly .
38:34Get this out of your way . And there's a
38:36way to get it out . You can get this out
38:37of your way .
38:38It's a decision , man .
38:39A decision .
38:40There are people who say no to you ,
38:42that you aren't worthy , that you can't .
38:43Stay away .
38:45Oh , but it's my mother . You already cut
38:46the umbilical cord . It's time to cut
38:48the emotional cord .
38:49Stay away , you have to honor her , help
38:51her . But you don't have to live
38:52together , damn it .
38:53But you said something serious . And
38:55perhaps the people who pull you back
38:56are precisely the ones closest to you .
38:58And it's not even because they don't
38:59like you , it's because they don't know .
39:01No , that's not it . It's even an excess
39:03of love , they don't know , but they
39:04don't know they're hurting you .
39:05They want to protect you ,
39:06they want to protect you .
39:07It's like someone seeing a butterfly
39:08cocoon and saying " I'll help it " and
39:10opening the cocoon . You screwed the
39:11butterfly . Let it struggle . You have to
39:14let it struggle . It has to go through
39:15the hardship . Yes .
39:16There's no free lunch , man .
39:17Do you have more siblings ?
39:18I have a sister .
39:19A sister in Recife .
39:20A veterinarian . Let's go . Let's go .
39:21Let's go .
39:22Lives in Recife . Let's go . And you're
39:24getting married now ? I'm getting
39:25married now . Forty years old .
39:26Forty years old . How many years have
39:27you been dating ?
39:28How many years ? I met , look , that’s
39:29what a decision is . I met Rebeca in
39:31January of last year . I asked her to be
39:32my girlfriend in July of last year . In
39:33December , I proposed . I already took
39:35her to Jurerê , I’m getting married
39:36and that’s it . Nothing changes it ,
39:37there is no plan B , there is no
39:38negotiation . All my actions are aimed
39:40at that . And today , today you’re
39:43heading down the path not only of this
39:45life of democratizing weight loss , but
39:46you’re also going toward the business
39:48side , right ?
39:50Totally . Totally . Because man , I like
39:52creating content , I like doing live
39:54streams , I do , but 10 years from now I
39:56won't have this energy to do this stuff
39:57. So I’m anticipating crises . Life is
40:00about anticipating crisis . Why , Ricardo
40:02? Life is a great suffering made of
40:04small painful moments where you build
40:06virtues . Not to stop suffering , but to
40:08stop suffering over the same thing , man
40:10. So , if I anticipate the crisis ,
40:12it’s much easier to do things . So
40:14today I’m moving into the offline
40:16market of brands , I’m buying
40:17companies , because 10 years from now
40:19I’ll have my little passive income ,
40:20my assets generating money , and I’ll
40:22be more relaxed to do more content if I
40:24want to . So it’s more opportunity for
40:26choice .
40:27Even because people see you there with
40:28all this volume of content , they think
40:30it’s a joke , right ? It’s crazy
40:32stuff , right ? Oh Guto ,
40:33it’s tough . So , it’s craziness and
40:35it’s all good . I’m not complaining .
40:36Why ? I asked for this .
40:38You asked for it ?
40:39Didn’t I want to be a badass
40:40entrepreneur ? It’s just that when I
40:41ask for rain , brother , the mud comes
40:42along . There’s a Luiz Gonzaga song
40:44that O Rappa recently covered , called
40:46Súplica Cearense . That song is awesome
40:47. He says : " Oh God , forgive this poor
40:50wretch who asked for rain , but it
40:52rained a lot , making the rain fall
40:55non-stop . " Didn’t you ask for rain
40:57and now you’re complaining about how
40:58much it’s raining ? Damn ,
41:00let the rain fall , man . What
41:01I’m talking about here is it’s
41:03funny because we’re going to hold an
41:04event now called The Entrepreneur's
41:05Cross , right ? And people thought I was
41:07going to look and talk about the
41:08entrepreneur's cross as if I were going
41:10to take their cross away . I said : " My
41:12friend , it’s the opposite . "
41:14If your cross is tiny , it’s because
41:17you are tiny and your company is very
41:20tiny . Hope for a very big cross like my
41:23cross was with 45,000 employees , with a
41:25revenue of 12 billion . Because then , my
41:29friend , that cross means a lot of
41:31results . People want to take the cross
41:33off , right ? You have to say , friend ,
41:35bring it on , I can handle it .
41:36People want to make money to avoid
41:37having problems . It's the opposite .
41:39Yeah , there's no way around it .
41:40The more difficulties , the more virtues
41:42I create , and I get better . So I want
41:44more problems , man . And later on too ,
41:46right ? Getting to know you better here ,
41:50we say that what was a problem for you
41:5310 years ago is nothing today , right
41:55man ?
41:56It's not worth anything .
41:58Man , I look back now and say : " My God ,
42:00why did I worry about that ? "
42:01Uh-huh . Uh-huh . But today my mindset is
42:03different . When a problem appears , I
42:04say : " Whoa , what virtue am I creating ?
42:06What do I need to learn from this ? " So ,
42:07my focus is never on the problem , it's
42:09on the solution .
42:09On the solution .
42:10What do I think ? What , what behavior do
42:12I need to have right now ? What behavior
42:13do I need to have to get out of this
42:14problem ? Because I created it , man . I
42:15was the one who created the problem .
42:17Let me tell you a story here . The first
42:19time a customer took me to the consumer
42:20protection agency back in Divinópolis ,
42:22where I was born , in my first little 20
42:24m² shop . They bought a product , it had
42:26a problem , they took me there , oh my
42:27God , I didn't sleep all weekend , I
42:29cried , I thought the company was going
42:30to go bust , and so on . Years passed ,
42:32right ? After the company had 100 stores
42:36, we had an average of 15,000 consumer
42:38complaints per month .
42:41Holy cow .
42:42Then you say : " Man , but that's a lot . "
42:44No , statistically I issued 75,000
42:47receipts per day .
42:51So 15,000 complaints were nothing . But
42:54I mean , those 15,000 complaints simply
42:57created processes , legal assistance ,
43:00and it became part of the business
43:03because of how many deliveries we made
43:06a day . So you think that as a lesson , I
43:09learned to live with 15,000 . In other
43:13words , if you want to be an
43:14entrepreneur , you have to learn to deal
43:17with problems and seek solutions for
43:19them instead of dwelling on them , right
43:21man ? Perfect . And another thing , you
43:24had a real shift in your understanding
43:26of that . Very good . Which , which
43:28problem do I want ? Sell less and have
43:30fewer complaints , or sell more and have
43:32more complaints ? I want to sell more
43:33and have more complaints . Right . Cont ,
43:34I’ll tell you about a guy now who
43:35you’re going to like . I had , I had
43:37one store , you know , so I served , I
43:39took payments , I delivered . So , service
43:42was a 10 , I pleased everyone , you know .
43:44I kept growing , and growing , and
43:45growing , and growing , and growing , and
43:46growing . When I reached 100 stores , the
43:49complaining started , then I would get
43:50to the airport and someone would say : "
43:52Hey , Ricardo , how’s it going ?
43:54Everything good ? All set ? Man , I'm a
43:56customer of Ricardo Eletro and
43:58everything . Gee , when you served me
44:00there , it was different , because you
44:02were this , you were that . I went to
44:04your store , the service wasn't like
44:06yours , and so on . " So I called a friend
44:09of mine , a friend of mine similar to
44:11Mr. Guto , short and direct , just like a
44:13Tramontina knife , right ? This guy here
44:16is a Tramontina knife . So I called my
44:19friend , and I said : " My friend , listen ,
44:21tell me here , Flávio . I've got a
44:23problem , man . A serious problem , man . I
44:25don't know how to solve it . I'm growing
44:27, man , I'm seeing the complaints , it's
44:30not like when I had just one store . I
44:32used to serve customers myself , I did
44:34everything myself , and today I have 100
44:37stores . How am I going to solve this ,
44:38Flávio ? " He took it , and I said , " Man ,
44:40it’s easy to solve . " Fa
44:42Thank God .
44:43Thank God . How am I going to solve this
44:45, man ? Because I can't take this
44:47pressure .
44:47See the stores .
44:48He said : " Close 99 stores . " See how he
44:51closed it ?
44:52I would say the same thing . Close ,
44:54close 99 stores , go back to having just
44:57one store , then you can serve and you
45:00can take payments . I liked that ,
45:02Flávio . I would say the same thing . I
45:04would say the same thing . Son of a gun .
45:06That’s tough .
45:07That right there is , I think , what you
45:09do today with a lot of authority .
45:12That’s why you’ve changed so many
45:14people's lives . Because you make people
45:16think . When he told me that , I said : "
45:18Wait a minute , if I have 100 stores , I
45:20have to learn to live with the fact
45:22that 100 stores won't be exactly like
45:24Ricardo inside the store . " And that's
45:27perfectly fine .
45:28Yeah , that's what you do today with
45:29everyone , right , man ? I was recording
45:31another podcast over in Floripa with a
45:32friend of mine , Fermento . Then he said :
45:34" Damn , man , it's tough , we're growing a
45:36lot , but there are so many problems ,
45:37hell , there are so many bills to pay
45:38and the team has grown . " And I stopped ,
45:40I saw the podcast , I looked at him with
45:42this face here like this , he said
45:43what's wrong ? I said : " Brother , God
45:45gave you a gift . " Are you complaining
45:46about the packaging ? Damn , brother , for
45:48the love of God , God gave you a gift .
45:51You're complaining about the packaging ,
45:52damn it ! That one is good , you know ?
45:55Arthur Schopenhauer has a phrase where
45:57in the same sentence he deconstructed
45:58the concepts of destiny and free will .
46:01In the same sentence he said that life
46:02is like this : God deals the cards , you
46:04play the game . But there are people who
46:05aren't even playing the game because
46:06they're complaining about the cards .
46:07It's no use complaining , you have to go
46:09play , man . Start playing . Some people
46:12are born rich , with a good family and
46:14everything else , and end up a
46:15screwed-up junkie . Some people are born
46:17in a needy community in the favela with
46:18their mother beating them and become a
46:20doctor . One's cards were better than
46:21the other's , but the other messed up ,
46:22didn't know how to play the game . My
46:23cards , hell . Born in Recife ,
46:25middle-class family , degree in physical
46:27education . That wasn't a hand for
46:29getting rich ,
46:29no .
46:30But I went to play the game , man . I
46:31played this card here , took the other
46:33one from there , connected with
46:34so-and-so , learned a new thing , picked
46:35up a new card and go play the game .
46:37People are in , it's like if we were , me
46:38and you now , in the middle of the
46:40coliseum , fighting with the crowd .
46:41Brawling . Then someone up in the stands
46:43goes : " You're fighting wrong . " You're
46:45not even fighting , you son of a [ __ ] .
46:46Come over here ,
46:47come down here inside . Talk later ,
46:48because whoever is in the middle of the
46:50brawl doesn't have time to look at how
46:51the other guy is fighting , no .