Full transcript
Intro – Episode 12 kickoff
0:00Good evening everybody. Welcome to the
0:0112th episode of our webinar series. It's
0:04hard to believe we've been doing this
0:06now for a year, but uh thanks for
0:08everybody who follows along. Tonight
0:09we're going to do a little bit
0:10different, little [music] bit faster.
0:11It's going to be a little more rapid
0:13fire on things, but this is going to be
0:15our uh kind of our vendor roadmap. So So
0:18think of this is like a vendor roundup
0:20of who's who in AI technology, and we're
0:23going to cover through the uh couple
0:25different layers that you have inside of
0:27the different tech stacks. So uh we're
0:29going to start at the you know the
0:31highest level which is uh where I call
0:33it the the surface level, which is this
Overview: model, harness & agent layers
0:35where the humans actually interact with
0:37it. You're going to then go to the uh
0:40harness level, which is the construct
0:42that talks to all the different uh
0:44elements, and then we're going to talk
0:46about the model. So we're going to cover
0:47a lot of stuff tonight. Going to have a
0:49bunch of uh slides here, which is going
0:51to be a little different uh than what we
0:53normally do. We got a lot of stuff to uh
0:55cover and look at here. So
0:57Um I'm also going to define a number of
0:59phrases uh like harness I just used uh
1:02for you tonight. So this one should be
1:04pretty instructive and uh give you a lot
1:06of information about where we sit here
1:09at uh the middle of the year in 2026
1:12with AI technology. So kind of a a where
1:15we are and uh where I think we're we're
1:17going and and what is the industry doing
1:20right now and uh how I see it ending up
1:23through the next couple of months. So
1:25um let's talk about the frontier board.
1:28So [snorts] these are the biggest
1:29models. Um this is going to be uh you
1:32know at the top of the heap today as I'm
1:33going to call it is going to be
Frontier model board overview
1:35Anthropic. Right behind it is going to
1:37be ChatGPT, uh which is OpenAI. Behind
1:41that is going to be Google and all of
1:42the Gemini series.
1:44X and Grok are going to come in below
1:47that. Meta uh is still out there.
1:50They're
1:51changing up what they're doing with the
1:53models, but I'm still going to put them
1:54in here at uh this level. Um New Spark
1:57uh is is good, but they also have a lot
2:00of adoption of the Llama models because
2:02of their open source. So, even though
2:03they're frontier that then degrade and
2:06put out some of their own models, I
2:08still have to put them in into some of
2:09the frontier model realm here for Meta.
2:13Deep Seek Deep Seek AI the
2:15before pro
2:17is actually very cost effective. It's a
2:20good model
2:21out of China also Alibaba is
2:25out with the Queen 37. It's Queen 37
2:29Max. It's a very robust. It's very
2:32competitive. So, it is one if you're
2:34looking to save token cost and do a lot
2:37of workload, it's one to consider
2:39putting on to your own hardware or using
2:43a provider that can run this open source
2:45open weighted model for you and let you
2:48save a lot on the tokens. And coming in
2:50here at the end of the frontier board,
2:52I'm going to have to say
2:54Mistral out of I believe they're out
2:56it's out of France is is where they're
2:58out of. But medium 35
3:00they were lagging a bit and if I'd done
3:03this frontier board a month ago, I
3:05probably wouldn't have put them on here.
3:07But
3:09the medium 35 model is
3:12you know definitely a good EU and and
3:15last month we talked a little bit about
3:16data sovereignty
3:17sovereignty and um
3:20you know being that it's a EU model and
3:22it should for anybody who's operating in
3:25the EU and looking to encapsulate your
3:28data and get a really good high
3:31functional model, that's one to to look
3:33at is going to be the Mistral model.
3:36So,
3:37let's talk about you know that that's
3:39really your your level of what model
3:43you're using. And and honestly today the
Model parity: speed, cost & reliability over brand
3:46differences between Chat GPT and Claude,
3:50I used to recommend one for the other.
3:52It's less about that. There are a lot of
3:54parity between all of these. It's now
3:57about speed, token cost, reliability,
4:00and and even those those open source,
4:02open weight models that are coming on
4:04that are
4:06free to use. You have to use your own
4:08hardware or get somebody to to put it on
4:10GPUs for you, but they don't
4:14have a lot of the deficiency that they
4:16used to. So,
4:17those given models are now very robust
4:21and and able to go into a variety of
4:23workflows. So,
4:24um
4:25So, let me give you
4:27here real quick three rules to
4:31to layer one. So, that's that that that
4:33model. So,
4:35what I look at when we're coding our
4:38technology today, um
4:40don't necessarily standardize on one
4:43model. We route. So, we're using like
Rule 1 – Route, don't standardize
4:46open router. Perplexity has some
4:49interesting stuff coming out that is
4:51doing the routing for you. So, they're
4:53kind of making Perplexity you want to
4:55look at here over the next couple weeks
4:56and months.
4:58And you know, let's say let's say here
5:00August, September, October. Keep an eye
5:02on on what Perplexity's got going on
5:04because they're giving you an option
5:05where you can use Perplexity and use a
5:09open source model with a very low token
5:11cost. Um
5:14you want to you know, we talked about
5:16you know, route don't
5:18route don't standardize on your your
5:21model route to it.
5:22The frontier model's pricing is got a
5:25difference between you know, in some
5:27cases the the latest Fable 5 from
5:30Anthropic has about a 3x three times
5:34spread on Opus in in some of it. So,
5:38what you want to also do is you know,
5:40you know,
5:41rule number two here,
5:43buy at the tier that the task needs. So,
5:47you don't need to throw everything into
5:48Fable 5 if you're trying to just parse
5:50PDF documents or Word documents,
5:53uh something of that nature. That's
5:55That's not what you want to do. You want
5:57to use the right the right, uh you know,
6:00model level inside of that frontier. So,
6:02you're going to route to the right
6:03model, but you're going to then pick the
6:05model that is best suited for that type
6:08of task. And number three,
6:11um
6:12think about the open-weight models as
6:15well. Not because it's better, just
6:18because it gives you leverage against a
6:203x cost. So, that Quinn model, that, you
Rule 3 – Leverage open-weight models
6:24know, Alibaba models, um
6:26uh Kimmy, there's a number of them that
6:29are not classed as a frontier model,
6:31they're classed as an open-source model,
6:32open-weight model. Think about in your
6:35long-term plan how you can leverage
6:38those so you're not boxed in and looking
6:40at high cost. Give you a side note, um
Token cost horror stories
6:45token cost has gone really high. There
6:47have been some people that got some free
6:48tokens to go ahead and plug all of your
6:51Slack channel into, uh
6:54uh into a model so that you can have
6:57Slack be summarized and have these
6:59agents write in Slack. I know for us, we
7:02burned through our free allocation uh on
7:04a product called Victor very quickly.
7:07So, I couldn't believe I I It was $500
7:09or $1,000 worth of uh uh usage that they
7:12gave us, and um our development team
7:14blew through that very quickly. It was
7:17being used in different use cases. I'm
7:18not saying it wasn't valuable use cases.
7:21I'm not saying that we didn't get
7:22hundreds of dollars worth of value out
7:23of it, but I will say that that $1,000
7:26or $500, whichever it was, went a lot
7:29quicker than we expected, and um we've
7:32also heard of companies who got the same
7:33type of deal from Claude and Anthropic
7:36directly and burned through $4,000
7:39worth of tokens in a in a week by having
7:42it read and index and put into Oracle
7:45all of the messages that have happened.
7:48I don't know about your team, but we
7:49share documents. You know, when I get a
7:51document headed my way to approve for a
7:53quote or a proposal or something, a lot
7:55of times that's on to the Slack and
7:57Teams channels. So, if you're plugging
7:59in where it is looking at every revision
8:01of this, it's great to be able to go
8:02back and find that, but it is also uh
8:05something that can be quite costly.
8:08So, something keep into in mind. So, the
8:11um
8:12next thing we're going to talk about
8:14is a term that you may not hear about
8:16unless you're watching geeky podcasts
8:18like I do. Um it is called your AI
What is an "AI harness"?
8:21harness. So, it's a new terminology
8:24being used. We've been using it for
8:26probably the last 6 to 8 months, but I'm
8:29near now hearing it a little bit more in
8:31the mainstream and it's something I want
8:33you to to understand when you hear us
8:35talk about the harness. So, this is the
8:39uh software layer wrapped around the
8:41model that turns your uh request and
8:45reasoning into action. So, uh it could
Harness anatomy: tools & MCPs
8:49be straight-up automation. It decides
8:51what the model can do and how the model
8:55is fed information. So, if you got rag,
8:57you know, you're feeding in additional
8:58information into it, or are we taking
9:00just this prompt request in, or are we
9:01taking prompt plus a a source file of
9:04company data and memory? That is all
9:07your harness. So, um
9:10it's one of the things I think you need
9:12to understand exactly how your company
9:15is using its harness and whether you
9:17have put thought into it, or is it
9:20something that uh is is just happening
9:23behind the scenes. If you're just using
9:24chat, you're you're not likely to have
9:27to worry about it as much, but if you
9:28are doing group where you have a whole
9:30bunch of people using unified chat, or
9:33you have company data going into it, you
9:34got digital twins, um
9:36this is where you want to monitor
9:38because when something goes wrong, it's
9:40going to be in the harness a lot of
9:42times. So, uh, you want to have things
9:44in place in your guardrails to catch
9:46what goes wrong, uh, in in that harness
9:49structure.
9:50So, let me give you kind of the
9:53anatomy here. I'll pop a a screen pop up
9:56here of the anatomy of your harness cuz
9:58I think that makes it a little easier to
10:01understand. So, it's, um, it's the
Harness deep dive: loops, memory, sandboxing, permissions, observability
10:03tools. What can you reach? So, um, you
10:05can add some of your own data in here.
10:08It's going to be some of the
10:09off-the-shelf, some of the MCPs. So, are
10:12you going to have it reach out to
10:14something like Jotform, um, is something
10:16that you're can create forms for your
10:18website. You can have Claude in in this
10:21case use the MCP part of your harness to
10:24create those forms on the fly and then
10:26add them to a like a WordPress website,
10:29uh, if you if you want to do that. Um,
10:32the next piece of the harness is going
10:34to be the looping capability. Loops,
10:36there's a lot of YouTube videos out
10:38there about what, uh, people are doing
10:39with loops. Loops are one of those
10:41things you, um, should be using, but
10:43it's also something to keep in mind it
10:45can, uh, extend and and run a lot of,
10:48um,
10:49token costs, uh, very quickly. So, you
10:52want to look and and make sure what
10:54stops it, what starts it, what steps are
10:56in your loops to make sure you have
10:58those under control. Um, your your
11:00context policy going to be how you wrap
11:03it, memory, what is persistent, what are
11:06you keeping, what does it remember now
11:08from 15 minutes ago or 15 hours or 15
11:11days ago. Um, you know, that type of,
11:13uh, activity.
11:15Sandbox is a new term. We've heard about
11:17how a couple of the AI models, uh,
11:20OpenAI and Claude both got out of their
11:22sandbox. Sandboxing is something I, uh,
11:25definitely recommend doing. It sets some
11:27boundaries around. You put it into a
11:29container. You put it in some VMware.
11:30Boy, make sure it's locked down cuz if
11:32the big guys have it escaping from the
11:33sandbox and doing things it shouldn't,
11:36um you and I probably have it happening
11:38as well. So, it's something to keep in
11:39mind. Uh permissions.
11:42So, you want to set a um a gated
11:45control. So, you want to make sure what
11:47are the parameters
11:50of what the harness can do, what it can
11:52access, what it can't. Such as stay out
11:55of the company payroll uh you know
11:57information that might be our
11:59SharePoint. You want to put it into an
12:01organizational unit and and have it only
12:03be able to get to it. Then you use um
12:05you know 0365 DLP to make sure that it's
12:08not trying to get into it. That's you
12:10know a very common thing. Um but uh at
12:12the at the core, observability is a big
12:15thing. So, uh observability, we do a lot
12:18of logging. We like putting things
12:20through a seam SIEM. Um this is
12:22immutable log that is like elastic log
12:25uh Microsoft Sentinel. Um we use a lot
12:28of stuff from from CrowdStrike. So, um a
12:30lot of our our stuff is being monitored,
12:33especially on our workstations with the
12:35CrowdStrike seam to be able to make sure
12:38that we are logging what the uh AI
12:41agents are reaching. So, even if one of
12:44our developers has written some uh
12:46product that is using Playwright to then
12:49fetch pages, that gets logged into the
12:52seam. So, that's something you want to
12:53consider doing is is make sure you've
12:55got that. So, um now you know that how
12:59how's this all play together? So,
13:02this is where your model
13:05your your uh you know Anthropic or
13:08OpenAI plus your harness, your controls,
13:11is what gives you the agent. So, it's
13:14it's what ties things together. That can
How model + harness = agent
13:16be your chat agent if you're just chat
13:18interfacing or if you're feeding files
13:20and and stuff into it to have it process
13:22and do things automated, that's your
13:24automation agent. So, um,
13:27this is what, you know, brings together
13:29and and how this ties together in the uh
Automation vendors: Zapier, Make, n8n
13:32AI world. And um
13:35you've heard me talk since I think
13:37episode one about
13:39automation. And um you know, there's a
13:42lot of different vendors here and uh
13:45this is one of those that on on
13:47LinkedIn, on um messengers, with
13:51friends,
13:52I get asked a lot and um you know, the
13:56the thing is, here are the the main
13:57players.
13:58Zapier by far is the easiest, is the one
14:03that's been around the longest. Make, in
14:05my mind, is the most stable, um a little
14:09easier to to use, but I will say that I
14:12believe that Zapier's got more
14:14integrations at this moment and has got
14:16some uh good documentation and has
14:18really stayed in the game. Um it is one
14:21that we a couple years ago used kind of
14:23heavier. We did transition to Make and
14:26then we transitioned to n8n. If you're
14:28not developers, then you don't want to
14:31um you know, be be creating your own API
14:34calls uh and you want to have good
14:36automation around things like MCP,
14:39these are your players in that space. Uh
14:42us as developers, we actually have been
14:45uh exceeding so um it's kind of a badge
14:47of honor. We've blown up Zapier and and
14:49hit limits with it before we've hit uh
14:51limits with um make.com. We purposely
14:54never went to a place where we'd have to
14:57worry about limit with uh n8n. If you're
15:00doing multiple, you know, high
15:01parallelism, a lot of processing, a lot
15:04of interactions per per second, then uh
15:07you are at the point where you want to
15:09do direct API. If you are doing multiple
Direct API & high-parallelism automation
15:13automations uh and you're doing four per
15:15hour, let's say you have an automation
15:17kicks off when an order comes in or
15:19appointment is booked or or of that
15:20nature, these products are excellent for
15:22that and um I am going to say that uh
15:25keep playing with these, learn learn
15:27these. They are great at giving you the
15:30superpower of being able to automate
15:32things today at a lot easier pace.
15:35Um
15:36now the holy grail of uh automation is
15:40that real high agent where it's doing
15:44things for you and you've you've seen us
15:46talk about it on in previous episodes,
15:48but here are your main players here.
15:50It's uh Open Claw, Nemo Claw. If you uh
15:53have a CISO, it um you know, that's the
15:55one you want to play with. It does
15:57require some Nvidia hardware cuz it's a
15:59an Nvidia fork and everything. It is uh
16:01very optimized for that ecosystem. I
16:04play with this one a fair amount. I do
16:06like the uh Nemo Claw. Um Open Claw is
16:09uh
16:10uh more wide open and more acceptable,
16:13uh but uh it is uh also uh requires a
16:16little more config. And then Hermes is
16:18the uh new player on the on the block
16:21and uh one you hear a lot about. Hermes
16:24has got uh uh nice uh
16:27uh eclectic interface to it. It it's got
16:30the ability to do a lot of this looping
16:33and to be able to talk to multiple MCP
16:35things. So, you can have it do a lot of
16:37your automation such as when a um
16:41let's say somebody fills out a Facebook
16:43form, you can use Make to grab that,
16:45fire it into your Hermes agent, fire off
16:49emails, fire off text messages, fire it
16:51into your Salesforce, fire a letter that
16:54uh or or draft email that goes into your
16:57email box to approve and and send off
16:59when you are ready to talk with that
17:01client. So, those are the type things
17:03that these automations work very uh easy
Enterprise agent tier intro
17:06and transparently with.
17:08So, that brings us to now the enterprise
17:10tier. So, this is the tier of agents
17:14that uh if you're a bigger organization
17:17and uh have compliance in your regulated
17:19space, these are the ones I want you to
Enterprise players: Copilot, Agentforce, ServiceNow, UiPath, Workato
17:21take a look at and be mindful of.
17:24And you know, some of what I've
17:25discovered on the people I'm interacting
17:27with, some people that I'm interacting
17:29with that are watching this, you guys
17:31are trying to be or or are
17:34you know, being an agency for clients.
17:37You're also, I've noticed and been
17:39interacting with people who want to be
17:41that AI person.
17:43They want to be the the AI go-to inside
17:46of a company. So, these are ones you're
17:48going to want definitely have in your
17:49back pocket and and will be brought up
17:51in meetings and and somebody on the
17:54C-suite's going to ask you about them.
17:56So, these are the ones you definitely
17:57need to know. Microsoft Copilot.
18:00This is one we would have written off a
18:02couple months ago, but in the regulated
18:04space and with E7 licensing that they've
18:07come out with, it is coming around
18:10around the regulated space. So, it's one
18:13that is
18:14back in the the spot here just because
18:17we are seeing Copilot actually start to
18:19do some stuff and be be
18:22you know, functional. I hate to say it
18:24was not functional for a while. It is
18:26back in the function. It's got good
18:27controls around it. So, it is at top
18:29here.
18:30If you're a sales organization,
18:33Salesforce Agent Force is now at the
18:37point where it is good at helping you
18:40find the data that is hard to find
18:42inside of Salesforce. So, it is
18:45expensive to run Salesforce today. You
18:47want to get the maximum value. The Agent
18:50Force is definitely something that helps
18:52you with that. I'm impressed with some
18:54of the
18:55agentic stuff that Salesforce has been
18:56putting in place. So, it it definitely
18:59receives
19:00some credit on here. From your IT
19:03management system, ServiceNow and the
19:06ServiceNow agent is really good. It
19:08helps triage tickets. It helps auto
19:10respond to tickets. It can help
19:12uh
19:13pull together the things that a level
19:17two, level three tech need to know by
19:19the time a ticket transfers over to
19:20them. So, ServiceNow has actually made
19:23some real inroads. I got to give them
19:24credit for how their ticket handling
19:26systems are are good and they're doing
19:29well in the enterprise space.
19:30This is going to be one that all of you
19:32write down because you're going to go,
19:34"Who?"
19:35If you haven't been to a health care
19:39uh tech conference or software
19:40conference, you've not heard of UiPath.
19:43Uh U Uipath?
19:45Uipath?
19:46Uipath? I don't know uh exactly how to
19:49say it. That's funny. It's It's here on
19:51the screen. UiPath.
19:53Uipath. Um
19:56these guys have got a big suite of
19:59technology. It works well. The nice
20:03thing that they are able to do today,
20:05instead of having to tie a bunch of
20:07things together with various APIs, they
20:11started doing uh APIs built, you know,
20:13they they they they built their
20:14communication layers inside. Their
20:16systems talk to each other. They're big
20:18in the uh health care space. So, if
20:21you're in health care, you're in legal,
20:23you're in fintech, this is a site you
20:25should probably go look at. And by the
20:26way, none of these companies are paying
20:28us. We're not taking any money from any
20:31of them. We are not sponsored. We get
20:33nothing out of this. This is my honest
20:36opinion.
20:37Uh as always, I'm going to give it to
20:38you straight. I'm going to tell you
20:39which companies are good to look at,
20:40which ones I I would stay away from.
20:42This is one I would take a look at and
20:44keep. They're very expensive. So, um
20:47they are not for the small business
20:49today. I don't know if too many of their
20:51platforms are going to fit that, but
20:52they've got a great suite. You should at
20:54least look at them and look at how
20:55they're doing implementations, and look
20:57at how they are helping out some of the
20:59health care companies out there. That's
21:01how I come across them. As I know some
21:02some companies use them. Um
21:04the The one on here is uh around
21:06governance, so it's a
21:09Workato Workato is how I'm going kind of
21:12love dot com domain names.
21:15This is your governance model, so
21:16control plane is what you're going to
21:18think here. It is it is a little pricey
21:20as well, but it is also a very good
21:24control mechanism. If you're talking
21:26about a couple hundred employees, this
21:27is one you might want to take a look at
21:29for for that. So,
21:31and then I had to throw down here, if
21:33you're not a Microsoft shop, if you are
21:35on the other side, which we keep seeing
21:37this grow a little bit, so the people
21:40that used to use not Microsoft and not
21:43Google are going to Microsoft and Google
21:45for for email and and document hosting.
21:48So, the people that are built on the the
21:50Google stack is going to be your G Suite
21:53and your Google Enterprise services. We
21:55do like a lot of them. It is where
21:58having knowledge of the Google APIs is
22:02very helpful because being able to
22:05provision certain things. Some of their
22:06tools are a little bit behind
22:09from a usability standpoint, but from an
Google Stack & enterprise IT
22:11IT standpoint, there is so much
22:13flexibility and things that you can
22:15integrate into the Google stack and do
22:17automated with a little bit of command
22:19line development.
22:21But,
22:22here's our positioning grid. So, this is
22:25how I see the
22:28atmosphere right now of the different
22:31the different areas. So,
22:33is this a magic it's not. It's Eric's
22:37quadrants. So,
22:39this is how we look at things. So,
22:41as you know, for autonomous right now
22:44from enterprise standpoint, that's going
22:46to be your Agent Force. If you if you
22:48got Salesforce already, don't go buying
22:49it just for Agent Force
22:51or Co-pilot.
22:53Then, in your deterministic layer down
22:56here in the the lower left, that's going
22:58to be your automations and Zapier and
23:01Make.
23:02N8N is over on the self-hosted. I didn't
23:05throw
23:07models over here in the self-hosted
23:09section. That is something I do predict
23:11that will be more coming around. I know
23:14I self-host on a couple of Nvidia
23:16assets. It is something that is coming
23:18about. I do think that we are leading
23:20edge or bleeding edge in in that realm
23:22of being able to do some of this. Other
23:24companies may follow suit and do this in
23:272027.
23:28But
23:30the reason why you do is the
23:34you know, if you're if you're up here
23:36and playing and then it is the risk
23:38gradient. This is where those automated
23:41agents are sitting, which is this upper
23:44right quadrant and it's the combination
23:47of what you're hosting with your
23:50automation and it requires some
23:52self-hosting, but it is well worth it
23:55from the automation and the lifts that
23:56you get. So it it is one of those areas
24:00where the control and the autonomy
24:03is is handed off so you have a lot of
24:07control when you're over on on
24:10you know, Copilot especially like in E7
24:13version of Copilot where you have a lot
24:15less control
24:17of the agent and but you have a lot less
24:20cost and a lot more power when you're
24:22over here in the Open Claw, Nemo Claw
24:24and Hermes layers.
24:26So
24:28but I did want to bring up one you know,
24:30bit of tech that we're also seeing.
24:33The interface. So the layer at which
24:37we're interacting with things.
24:40Had been there everybody goes just to
24:41chat GPT and then into that
24:44you know, interface to get agentic work
24:48done
24:49and generative you know,
24:51work done.
24:53And
24:54now what we're seeing is because of the
24:56need for other agentic and automation
24:59where you're triggering off your your
25:01name claw your your claw
25:03that was going to uh slack very heavily.
25:06I know we've done it in slack. Teams you
25:08can do it. It's a lot harder. Telegraf,
25:11nobody who's probably watching this is
25:13is tying Telegraf into your uh thing.
25:16That's something developers do. That's
25:18something small business may do. That's
25:20something who's who's a one-man shop
25:22vibe coder is going to do. When it we're
25:24talking about doing it for more of a
25:26business, especially health care
25:27business, you're going to tie it into
25:29something that's like a slack or or a
25:31teams.
25:32But, now coming on the market is uh from
25:35Jack Dorsey who founded Twitter
25:37uh originally before selling it.
25:39Um
25:40is a product called Buzz. And I've been
Positioning grid: autonomous vs. deterministic
25:43looking at Buzz and it is a interesting
25:46uh from the ground up has a lot less
25:49functionality when it comes to what you
25:51can do with uh some of the the core
25:53functionality.
25:55But, it has all the observability, the
New interface layer: Buzz (from Jack Dorsey)
25:57permissions, the protocol. It's not
26:00bolted on. It's um
26:02it's it's all built in. Um
26:06you know, it's not one of those things
26:07that I don't see as leaving slack this
26:11year. But, it is one I want to keep out
26:13there because Buzz is a slack type agent
Buzz as a Slack alternative for agent teams
26:17with a lot of ability to tie it into our
26:20agentics. So, I can foresee using um
26:25throwing out the the normal chat GPT
26:27interface and going with a more
26:29collaborative interface where a team uh
26:32like a marketing team is using Buzz and
26:35using Buzz to interact with your agents
26:38and your automations to be able to fire
26:40things off. Such as let's say you're
26:42putting together the WTE newsletter for
26:45a given vertical. I can see the team
26:47going in there and having the Claude
26:51agent, let's say cuz I put it to the
26:53router uh to go over to Claude and pull
26:56back and and proof and create an email
26:59that's going to go out and then it's
27:00going to go to an automation layer to
27:03put it into our email system.
27:05But Buzz can be that interface that
27:07allows everybody to come together. We've
27:09been building one of our own interfaces.
27:13We called it Winston and it's tied into
27:15Slack. I could very much see that the
27:17interface for our what was going to be
27:19our Winston internal is now going to be
27:21probably Buzz or something of that
27:23nature in 2027. Don't know if it's going
27:25to take off, but it is one of those to
27:27keep an eye on that it could and if
27:29Slack doesn't
27:30get some development out there to fill
27:32those gaps, I could foresee somebody
27:35migrating off of Slack, maybe not in
27:372026, but in 2027 for sure.
27:40So,
27:42but that's kind of the landscape and
27:45where everything lines up and where
27:47everything I feel is going. The big
27:50question I have is what questions do you
27:52have? So, I talked a lot I probably
27:55covered here. I probably made one or two
27:57people's heads spin.
27:58We love getting the questions, so go
28:00ahead and let me know what questions you
28:02have. I'll be happy to answer them.