Full transcript
0:00how to improve communication skills having good communication skills is
0:05fundamental to success in many aspects of life it can help you from personal to
0:10professional life and in many other situations people who have good
0:15communication skills will see better productivity and improved relationships
0:20in every aspect of their lives according to a survey by the National Association
0:25of Colleges and employers communication skills are recorded as the most
0:30important quality looked for in job candidates here are 12 effective tips
0:35you can use to improve your communication skills tip number 1 learn
0:40to listen listen more than you talk Richard Branson when communicating with
0:46others we often focus on what we should say however effective communication is
0:52less about talking and more about listening the better you listen the
0:57better you are at communication first listen to what others have to say and
1:01then you can provide a thoughtful answer that shows you have taken those ideas
1:06into account don't just wait for their mouth to stop moving to make your point
1:11listening is not the same thing as hearing learning to listen means making
1:16it a point to listen closely to not just the words they speak but also to their
1:22body language and the emotions they're displaying if a speaker can see and feel
1:27that someone is listening and understanding that can help build a
1:31stronger deeper relationship between conversationalist s' tip number 2 pay
1:37attention to body language your nonverbal communication cues the way you
1:43look listen move and react to another person tells them more about how you're
1:48feeling than words alone ever can when you're nonverbal signals match up with
1:53the words you're saying they increase trust clarity and rapport when they
1:58don't they can generate tension mistrust and confusion they
2:03SiC rules for good body language when communicating include feeling relaxed at
2:07all times avoiding crossing your arms always making eye contact and taking
2:13your hands out of your pocket while you speak this helps the other person know
2:18that they have your full attention and that you are open to a two-way
2:21conversation if you want to become a better communicator it's important to
2:26become more sensitive not only to the body language and nonverbal signals of
2:30others but also to your own tip number 3 show respect people have different
2:37opinions different abilities and different talents respectful
2:41communication involves the ability to effectively assert your own views and
2:45fully listen to the views of others if you respect the ideas and opinions of
2:50others they will be more likely to communicate with you active listening or
2:55simply using the name of the person you are speaking to can both be effective
2:59don't multitask while communicating avoid using your phone make eye contact
3:05use people's names and make sure what you've said is professional and
3:09respectful basically be a human tip number 4 maintain eye contact some are
3:16blue and some are green some are brown and others hazel that's right the
3:21subject is eyes but more importantly than the color of someone's eyes is what
3:26their eyes are saying eye contact is a type of body language that is extremely
3:31important during communication and conversation sometimes our eyes and body
3:36language speak even more than our words when you keep eye contact with a person
3:41to whom you are talking it shows that you are focused and paying attention it
3:45means that you are actually listening to what the person has to say avoiding eye
3:50contact shows that you are not paying attention to what the other person is
3:54saying it could mean that you may not like the person and you don't want to
3:58continue the conversation anymore these are the negative effects of avoiding eye
4:02contact sometimes the other person might read it wrongly and therefore produce a
4:07negative feeling towards you as well tip number 5 ask questions asking questions
4:14is a powerful tool in community questioning is a very good way of
4:19starting a conversation and keeping it going it is also a very good way of
4:24obtaining more information about a particular topic asking questions also
4:29shows that you are paying attention to what the other person is saying because
4:33you tend to spend far more time drawing information out from others than
4:38broadcasting your own opinions by asking questions you learn more and that helps
4:44you build stronger personal and professional relationships tip number
4:49six have emotional awareness emotions play a major role in effective
4:54communication with others emotional awareness or the ability to understand
5:00and manage your emotions will help you succeed when communicating with other
5:04people if you have emotional awareness you will communicate more effectively
5:09you will also better understand what the other person is communicating to you and
5:14why sometimes understanding how a person is communicating with you is more
5:20important than what is actually being said sometimes we try to hide our
5:24feelings but why that's because emotions don't lie instead of trying to hide your
5:30feelings focus on becoming aware of your feelings and the feelings of those
5:34around you in order to be a better communicator tip number seven avoid
5:39interrupting interrupting is the ultimate conversation killer sometimes
5:45people have problems with interrupting others with constant interruptions
5:49effective communication is almost impossible when we interrupt someone it
5:55usually means we are not listening and paying attention to what they are saying
5:59interrupting has two unfortunate outcomes first we don't get to hear what
6:04the other person was going to say which might have been some useful information
6:09second it most likely damages the rest of the conversation because when you
6:14interrupt a person it makes them feel they haven't been heard and can cause
6:18them to shut down entirely if you want to be a good communicator avoid
6:22interrupting because it will reduce the power and effectiveness of your
6:26communication tip number eight keep positive an important aspect of good
6:32communication skills is the ability to communicate positively no matter how
6:37upset and stressed you are try to stay positive because no one wants to be
6:42around someone who is miserable and depressed do your best to be positive
6:47and friendly with other people maintain a positive cheerful attitude when you
6:52always maintain a positive attitude people would love to listen and talk to
6:56you all the time and also respond positively to you tip number 9 speak
7:02clearly speaking effectively is defined as speaking in such a way that your
7:08message is clearly heard speaking clearly is a major part of communication
7:12some people tend to speak in a very low voice others are naturally soft-spoken
7:18and there are those so fast that one word gets blurred into the next whatever
7:23your speaking style is if people have difficulty hearing what you are saying
7:27you can be sure you are not speaking clearly when listeners struggle to
7:32understand you they eventually ignore you enhancing clarity not only
7:36strengthens your communication skills it improves your image and makes others
7:41more responsive to your message tip number 10 avoid using your phone it is
7:48very rude to use your phone while someone is talking to you while you are
7:52having a conversation with someone avoid using your phone look at the person who
7:57is talking to you and pay attention to what he or she is saying using your
8:02phone while you are talking decreases the quality of what you talk about a lot
8:07of people have the habit of using their phone while communicating don't be that
8:11kind of a person and if you have to take an important call while talking to
8:15someone excuse yourself first remember no one is more important than
8:21the person you are speaking to at the moment tip number 11 think before you
8:27speak thinking before you speak is a really
8:30good habit to develop to avoid causing problems in your life whether it's in
8:35your relationships career or elsewhere on the other hand speaking before you
8:39think is a bad habit that can get you into trouble
8:42and hurt you in the most important areas of your life Napoleon Hill said think
8:47twice before you speak because your words and influence will plant the seed
8:52of either success or failure in the mind of another after you've listened and
8:57understood pause take a deep breath and take time to draft in your head what you
9:03want to say avoid saying the first thing that comes to your mind tip number 12
9:09avoid filler words words such as like well you know um I guess and uh are
9:18meaningless and really have no value in any conversation instead of using these
9:23filler words take time relax and pause a little before speaking for example if
9:30someone were to ask you how was your trip to Turkey instead of saying well it
9:36was fun uh I enjoyed it a lot take time pause and say it was fun I enjoyed it a
9:44lot good communication skills can play an important role in every aspect of
9:49life communicating effectively is achievable the popular saying
9:54practice makes perfect is very applicable here by using the tips we
9:59discussed in this video you can become a more effective communicator and you will
10:04reap benefits in both your personal and professional life thank you for watching
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