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Product Review: Oracle Touch by Sage/Breville

James Hoffmann · 1,912 words · 9 min read

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0:08So this is a review of the Oracle Touch espresso machine.

0:12Now it's made by a company called Sage in the UK,

0:14or better known as Breville in the rest of the world.

0:17Now, I'll start with the truth, which is,

0:19for a decade, I haven't had an espresso machine at home.

0:23And to be honest, I haven't really wanted one.

0:26When people ask me, "What espresso machine should I get

0:28"for my house?", well, I ask them a question back.

0:31"Do you really want a new hobby?"

0:34Because that's what espresso at home is.

0:36For most people, it's an investment in equipment,

0:39but it's also an investment in time.

0:41When I got started working in coffee,

0:44I started selling little domestic espresso machines

0:46and I know all too well that the romantic idea

0:49of getting up at the weekend, reading the paper,

0:51making a little cappuccino, that's very appealing to people,

0:55but it's not true.

0:56You skip the bit where you turn on the machine,

0:58you wait for it to get hot,

0:59then you dial in two or three shots

1:01to see how things are tasting,

1:02then you pull a couple of shots,

1:03and then you spend some time cleaning up.

1:05And for me, well the idea of paying two pounds

1:08for someone else to do that, to make me an espresso,

1:11that seemed like a good deal.

1:12Now at home, I typically just brewed filtered coffee,

1:15so taking this home for a little while,

1:18well that was the first time in literally ten years

1:20I've made espresso at home

1:23and it was interesting.

1:24This is a 2,000 pound espresso machine

1:27and that's quite a lot of money these days

1:29and a lot of money to invest in an espresso machine.

1:32Especially in one that's labeled as a bean to cup.

1:39For people who didn't want to hobby,

1:41that was kinda your choice, right?

1:42If you didn't wanna do all the hard work,

1:45then you just push a button and the machine did its best

1:47and you got coffee.

1:49And they all had a problem that made them quite finicky,

1:51quite difficult to extract well with

1:53and prone to breaking down.

1:55There were trying to work out how to get coffee

1:56from a grinder into a brewing chamber

1:59and then to get rid of it.

2:01And that moving of ground coffee both wet and dry

2:04is pretty difficult to do

2:06and Sage's solution is pretty simple.

2:08You just get the human to do it.

2:10So this machine comes with a portafilter and a grinder

2:13and it's all built in as one

2:15and you're going to be the one that moves ground coffee

2:18around, that's going to be your contribution

2:20to the brewing process.

2:21So, the way this thing works is kind of interesting

2:25because it's kind of against the typical

2:27obsessive, geeky, wanna control every factor

2:31and they know espresso making is hard

2:32and so what they've done is take away some of the variables.

2:37What this means is that the way the grinder works

2:39is that when you lock it in, click it into place

2:42and you click across to the right hand side,

2:45it'll start grinding.

2:47It'll grind, dose, tamp, the whole deal, all in one go,

2:52leaving you a prepped portafilter ready to brew.

2:55So you lock that in and you hit go.

2:57Now, it's a touchscreen, and this means you've got

3:00lots of choices and what it lets you do

3:02is choose the different kinda drinks you wanna make,

3:05choose the grind setting and choose the brew time

3:07for each one, and that's another key part.

3:10This doesn't let you control the amount of liquid

3:12going through, like a volumetric might

3:15or with weighing scales or something like that.

3:17It's gonna brew at a fixed pressure

3:19for a fixed amount of time.

3:21Now this is no bad thing.

3:23By and large, what you might wanna do

3:25is use your consistent dose setting

3:28and therefore use a consistent brew time

3:30and then simply adjust the grind setting,

3:32finer or coarser to get the desired amount

3:35of liquid that you want in the kind of ideal brew time.

3:39So I'll just set the brew time to 28 seconds,

3:42I'll just use my grind setting

3:44to control my espresso brew ratio.

3:48Speaking about brew ratios.

3:50This things, the set up it has,

3:52it doses quite a lot of coffee into the portafilter,

3:54it's kinda dependent on the basket that you're using.

3:57Typically I brew coffees that taste good

3:59at a one-to-two, to about one-to-two point two

4:02as a ratio, so if I put 20 grams in,

4:05I'm getting between 40 and 44 grams of liquid out

4:08in my desired brew time.

4:10Here, I probably say with those kind of coffees,

4:13you probably want to push them to one to two point five,

4:17so if you have 20 grams of ground coffee,

4:19you probably want about 50 grams of liquid out.

4:22So to be honest, with certain lighter roasts,

4:25shorter, tighter shots of espresso,

4:27closer to a ristretto, even like a traditional,

4:30normal espresso, they're a little bit harder to do.

4:32If you enjoy that kinda thing

4:34and you're very texture driven,

4:35then lighter roast may not be the answer for you

4:37and you may wanna brew with a slightly deeper,

4:40more developed roast that's gonna give itself up

4:42a little bit more easily.

4:43Sage made waves with their first espresso machine,

4:46had the really good temperature control,

4:48all of that stuff is still here,

4:49so they've done the kind of hard work

4:52on consistency and control,

4:54while trying not to overload you with too many variables.

4:59So it brews pretty good tasting espresso.

5:02I got some very tasty shots out of it.

5:05It was pretty easy to use.

5:06It required reconfiguring how my brain works a little bit

5:10with the fixed dose and fixed time

5:12and just manipulating with grind,

5:14but I didn't mind that too much at all.

5:16One thing that this machine does incredibly well

5:19and Sage has done for a little while now,

5:21is steam milk beautifully.

5:24Now this, the automatic steaming of milk,

5:27is not new on commercial equipment for sure.

5:30You know, there's been big commercial espresso machines

5:32that have been able to automatically texture milk

5:34to a really beautiful foam.

5:36Certainly you can pour a great latte out with it,

5:38that's been around for a while,

5:40but these guys have been doing it more and more

5:42on domestic machines and the quality is frustratingly good.

5:46When you can do something that good at home,

5:49you really have to question why this kind of technology

5:52just isn't everywhere all the time.

5:54And I get that the lack of craft may upset some people,

5:58but there's really no excuse left in the world

6:01for serving anything other than

6:02a really beautifully textured milk drink.

6:05Even if you can't pour latte out on the top,

6:06it should still have great texture.

6:09That technology is now very much available.

6:12So a couple of quick things,

6:13you can program your milk temperature.

6:15It has a little thermocouple on the end of the steam wand

6:18there that senses the milk's temperature

6:19and stops at the right point.

6:21You can adjust texture of the milk as well

6:24and one neat little feature is

6:25when you're finished steaming,

6:26when you push the steam wand back in,

6:29it purges itself automatically.

6:31Again, just thoughtful use of technology

6:33to make our lives a little bit easier.

6:35A few quick likes and don't likes.

6:38Things I like:

6:38The touchscreen.

6:40Actually, it's great.

6:41This is not a Wi-Fi enabled machine,

6:43but having a touchscreen means you can do

6:45walkthroughs for setting it up,

6:47you can do troubleshooting, you can offer a lot of guidance.

6:50The touchscreen is perfectly fine in terms of usability.

6:54I think that's a really nice upgrade

6:56to these kind of machines.

6:57I think the steaming is excellent.

6:59One thing, and I particularly love,

7:02is that when you remove the drip tray

7:04and if you twist the dial,

7:05you can just move your machine around the counter

7:08really really easily.

7:10That's just great.

7:12I love that you can load water in the top,

7:15so you can fill it from the front

7:16if you've put your machine in your kitchen

7:17it's the back, but you still have

7:19a fully removable water tank

7:21that can be accessed from the back.

7:23That's kind of nice thinking.

7:24Things I don't love as much:

7:26The grinder does suffer the same problem

7:28that many other grinders do,

7:29which is as it gets hotter as you use it more,

7:31it's grind setting does shift a little bit.

7:34So what I would tend to do is,

7:35because I would just make a couple of drinks in the morning

7:37and that was it, I would have the machine switch itself on,

7:40about half an hour before I wanted to get up,

7:42it was nice and hot, I would come down,

7:44pull a shot, clean up, be done.

7:46If I had to pull two, three, four or five shots,

7:49then I know my grind would change,

7:51but at the end of doing that,

7:52I would just reset my grinder back to the original lumber.

7:56That way when I woke up the next morning

7:58and it was ready to pull it's first shot of the day,

8:00it was at the right grind setting

8:02and grind settings held pretty well for me in testing.

8:05For me, the grinder is okay,

8:07I kind of wish I had more control again

8:10and again, I wish I had a little bit more control

8:12over the dose going in.

8:14Typically these doses are pretty high

8:16and that's not how I usually brew coffee.

8:19So again, I'm probably not the target audience here,

8:22but I have to be honest in the things

8:24that I would want to change or want more control over.

8:27And lastly, there is the price point.

8:29It's 2,000 pounds.

8:30That's not cheap and that I know that's not a bad thing,

8:33you get a really well built, good quality machine,

8:37you get good support in the UK and other places,

8:40but you can't help but mention that price,

8:42it's a little bit higher than a lot of other

8:43domestic bean to cups.

8:46That said, I would anticipate that you're gonna

8:48have a lot less issues.

8:49This can run you through your own descaling programs,

8:51it's just less parts to go wrong

8:54compared to a traditional bean to cup.

8:55In summary, if you are an espresso obsessive

8:59and you wanna play with your coffee,

9:01this is probably not the machine for you.

9:02It won't offer you enough control,

9:04enough granularity about your coffee brewing.

9:06If you're someone who does actually want that

9:09coffee at home, cappuccinos in the morning,

9:11a little flat white, but you don't want a new hobby,

9:15well I guess Sage have built this machine for you

9:17and I have to say they've done a pretty good job.

9:20Thank you very much for watching.

9:21If you wanna comment, if you wanna ask a question,

9:23ask it down below, I will do my best to answer every one.

9:27If you enjoyed this, let met know.

9:28If you have someone in your life

9:30who got one of these for Christmas,

9:32send this their way, go and see them,

9:34go and have a coffee, see what you think.

9:36I'll be back with some more reviews in the new year.

9:39Thanks for watching and have a good one.

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