Full transcript
Introduction
0:00hi guys welcome to education leaves
0:05[Music]
0:07in this video I am going to discuss the
0:10types of communication
0:11in the previous video I discussed what
0:14is communication and the process of
0:17communication
0:18as a definition we can say that
0:20communication is the successful
0:22transferring or sharing of information
0:24ideas or feelings between two or more
0:27people from one place to another using a
0:30medium now let's discuss the types first
Verbal Communication
0:34verbal communication it is the most
0:37General type of communication that
0:39involves the use of language and words
0:40to convey a message
0:42verbal communication can be subdivided
0:45again into four categories one
0:47interpersonal communication
0:50interpersonal communication is the
0:52communication within us through
0:54self-analysis self-thinking reflection
0:56solo talking self-awareness assessment
1:00Etc
1:022. interpersonal communication
1:05interpersonal communication takes place
1:07directly between two individuals using
1:10or not using any technological device
1:13it includes face-to-face conversation
1:15online modes of communication telephonic
1:18conversation and so on
1:21three oral communication
1:23the communication that employs spoken
1:26words voice and sound to share messages
1:28is called oral communication this type
1:31of communication uses only one channel
1:33that is sound to transfer information
1:374.
1:38Public Communication in this type of
1:41communication one sender sends a message
1:44to a massive people or an audience face
1:46to face or using technological devices
1:49such as radio television
1:51Etc the chances of receiving verbal
1:54feedback are limited in Public
1:55Communication
1:57here are some examples of verbal
1:59communication face-to-face conversation
2:02giving a speech telephonic conversation
2:06sending voice note taking interviews
2:10group discussion in the workplace
2:13now let's discuss some advantages and
2:15disadvantages of verbal communication
2:18advantages one it saves a lot of time
2:22money and energy 2.
2:24there are fewer chances of confusion
2:27because of the clarity of the method
2:28three
2:30the information conveyed in verbal
2:32communication is easy to understand as
2:34the doubts are cleared immediately 4.
2:37feedback has got quickly once a message
2:40is delivered 5. it is a very reliable
2:43form of communication and thus people
2:45prefer it worldwide over other types of
2:47communication
2:50disadvantages one if the receiver is
2:53unaware of the sender's language then
2:55communication cannot be carried out 2.
2:58this form of communication is not at all
3:01suitable for a lengthy message 3.
3:04while conveying messages orally several
3:07irrelevant and unnecessary information
3:08may get included 4. in verbal
3:12communication there is no place for
3:14rectification or correction once a
3:16message is sent
3:18second
Non-Verbal Communication
3:19non-verbal communication it is a passive
3:23form of communication where information
3:25thoughts and feelings are conveyed
3:27through gestures body language tone of
3:30voice facial expressions signals and
3:33symbols
3:34non-verbal communication is subdivided
3:37mainly into three different types one
3:40kinesics or body movements interpreting
3:43nonverbal Behavior associated with any
3:46part of our body or the whole body such
3:48as facial expressions hand gestures
3:50nodding of the head
3:52Etc
3:532. para language
3:56it includes non-verbal elements of
3:58communication such as pitch and
4:00intonation of the voice rate of speech
4:03and stress on words to impart the
4:05meaning of the information and the
4:06related emotion
4:08the same message can convey different
4:10meanings according to the difference in
4:12the tone and pitch of The Voice
4:14three
4:15haptics
4:17interacting or exchanging information
4:19through the sense of touch is known as
4:21haptics
4:22it is very impactful and can convey the
4:24feelings and intentions of a person
4:27for example handshakes give a sign of a
4:30positive attitude and confidence while
4:32hugging gives a friendly and warm
4:35feeling
4:37here are some examples of non-verbal
4:39communication
4:40nodding head in approval
4:42showing a thumbs up sign to express
4:45positive feelings
4:46smiling at someone
4:48a confident handshake is a welcoming
4:50gesture
4:51giving a hug to show affection
4:54to talk in a raised voice while in anger
4:58now let's discuss some advantages and
5:01disadvantages of non-verbal
5:02communication advantages
5:051. it complements verbal communication
5:08by adding Clues and additional
5:10information for a better understanding
5:12of the message 2. the use of gestures
5:15facial expressions and signs makes the
5:18presentation very easy three
5:21usage of gestures signs and facial
5:25Expressions touch
5:27Etc help illiterate people communicate
5:29properly 4. the physically impaired
5:32people can communicate successfully by
5:34using signs touches and sounds
5:38disadvantages one many people find
5:42non-verbal communication to be
5:43unreliable because of its lack of
5:45precision 2. many people find it
5:49difficult to understand non-verbal
5:50elements 3.
5:53long conversations cannot be possible
5:55using kinesics proxemics signs and
5:58symbols as lengthy explanations and
6:00discussions cannot be done 4. lack of
6:04formality as like written and oral
6:06Communications
Written Communication
6:08third written communication the act of
6:12transferring and exchanging information
6:14through written letters symbols and
6:16words is called written communication it
6:19is the most common and effective form of
6:21business communication
6:23let's have a look at some examples of
6:25written communication letters and
6:28applications emails memos and reports
6:31bulletins and advertisements brochures
6:34hand bills and leaflets instant online
6:37messages forms and questionnaires
6:40now let's discuss some advantages and
6:43disadvantages of written communication
6:45advantages 1. the written documents can
6:49be recorded and stored permanently as
6:51proofs and evidence for future reference
6:532. written documents are most likely to
6:57be accurate as there is a wide scope of
6:59repeated checking three
7:02long messages can be conveyed very
7:04easily through written communication 4.
7:07the written form of information is
7:09accepted widely 5. the availability of
7:13more time enables the sender to employ
7:15creativity in their writing
7:18disadvantages one compared to speaking
7:21writing takes a lot of time 2.
7:24illiterate people can neither read nor
7:27write
7:28so written communication is totally
7:30fruitless for them three a written form
7:33of communication cannot display facial
7:36expressions sentiments emotions and tone
7:39of voice
7:40this may cause miscommunication 4.
7:43unlike verbal communication written
7:46communication lacks immediate feedback
7:50fourth visual communication
Visual Communication
7:54a picture is worth a thousand words
7:56the act of transmitting information
7:58using visual elements such as drawings
8:01signs topography colors shapes graphic
8:05design illustration animation
8:08Etc is known as visual communication
8:11examples of visual communication
8:14advertisements PowerPoint presentations
8:17posters charts and graphs road maps
8:20visual reports manuals
8:23now let's talk about some advantages and
8:25disadvantages of visual communication
8:28advantages one in the case of some
8:31complex information such as statistics
8:34conveying through pictures is much
8:36easier and faster than verbal or written
8:38explanations
8:402. visual communication is much more
8:43flexible as it has the power to break
8:45all the cultural geographical ethnic and
8:48language barriers three pictures and
8:51signs make more sense to the illiterate
8:53receivers 4. it saves a lot of time as
8:57encoding and decoding happen quickly 5.
9:01visual elements grab attention instantly
9:03and generate interest among the audience
9:07disadvantages one the entire process of
9:11visual communication becomes quite
9:12expensive two there is a chance that the
9:16receiver may even misjudge the prime
9:18significance of the message convey three
9:21the process behind the images and then
9:24their preparation takes a lot of time
9:26it also requires the implementation of
9:29creativity which again is time consuming
9:314. the images or Graphics are not
9:35sufficient to convey a compelling
9:36message if not backed by Oral or written
9:39information
9:41fifth listening communication
Listening communication
9:44the ability to receive sounds and
9:46information attentively and accurately
9:48in a communication process and also
9:50interpret the same is called listening
9:53we can say that listening is the key to
9:55any effective communication
9:57here are some examples of listening
9:59communication
10:01face-to-face conversation noting down
10:03class lectures listening to the news on
10:06the radio demonstrating concern using
10:09brief affirmations to messages
10:10paraphrasing to show understanding
10:13now let's discuss some advantages and
10:16disadvantages of listening communication
10:19advantages one there is less chance of
10:22missing information with active
10:24listening 2. careful listening provides
10:28better understanding hence offering an
10:30opportunity to avoid confusion
10:32misunderstanding and potential conflict
10:35three
10:36active listening to others creates
10:38connection respect and Goodwill in the
10:41relationship 4. it provides a better
10:44understanding of our surroundings and
10:46other people
10:48disadvantages one it consumes a lot of
10:51time and energy 2.
10:54it needs greater effort three weak
10:57listeners May interrupt the speaker
10:59quite often
11:00this disruption of speech is a major
11:02drawback to listening communication 4.
11:05all people are not good at listening
11:08so they cannot get a clear picture
11:10through listening
11:12if you want to read types of
11:14communication in detail go through the
11:16link in the description
11:18in the next video I will discuss about
11:21the seven C's of effective communication
11:24if you think this video is helpful to
11:26you please like this video And subscribe
11:28to my channel
11:30thank you