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(possible dupe but better sound) What does Enterprise Ready MCP mean? — Tobin South, WorkOS

AI Engineer · 2,703 words · 13 min read

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0:00[Music]

0:14Thank you everyone for coming here. I

0:16hope you're uh excited to figure out

0:17with me what enterprise ready MCP means.

0:20Uh I'm not sure a month ago people even

0:23fully understood what MCP meant. Um so

0:26we're all on this journey together. Um,

0:28but hopefully it should be fun.

0:31So, I was chatting to a good friend and

0:33colleague who is is giving a talk

0:34tomorrow on building MCP servers and

0:36what it looks like to build that out.

0:38And his question was, how do the tools

0:40of today map to the AI systems of

0:42tomorrow? We already have some kind of

0:45not concept of enterprise ready tooling

0:47and building tools for the enterprise

0:49and production. What does it actually

0:50mean for MCP and something I kind of,

0:52you know, want to talk through today,

0:54chat with you guys. So for a long time

0:57from you know several years now we've

0:58had the model of you are a user you talk

1:00to an AI talk to a chatbot it does stuff

1:03the AIS had tool calling now they have

1:06MCP this is the MCP logo which is just a

1:08way of interfacing between the AI and an

1:11external resource of some kind to do

1:13something right can just be a database

1:15access it can be performing some

1:17complicated computation can be pulling

1:19in a prompt there's lots of stuff in the

1:20MCP spec that frankly you should go and

1:22read there's more there than most people

1:24realize

1:25We're also seeing workloads like this

1:27where an IT admin spins up an

1:29asynchronous workflow which is we're

1:32going to call an AI agent which

1:33automates some process that is you know

1:36kind of headless and is going and doing

1:37a thing we're trying to manage that that

1:39is then going to use MCP to access

1:41external tools that might be secured

1:43might be internal enterprise tools which

1:45introduce some fun problems. I also for

1:48the sake of this kind of diagram of what

1:50is the future going to look like want to

1:52introduce this line here just to throw

1:54some some spanners in the works of users

1:59in a company using their chatbot which

2:02makes a call to an MCP server which then

2:04goes and queries an AI workload an AI

2:06agent that's existing in the cloud

2:07performing some operation and so with

2:10this kind of diagram of what could

2:11happen I want us to figure out what we

2:14need to fix to make this really useful

2:16and production

2:17Okay, why am I why am I talking to you?

2:19I work for WorkOS, which is an

2:21enterprise security vendor, um, which

2:23I'll talk about in a second. I'm also a

2:25research fellow at Stanford working on

2:26safety for AI agents and just finished a

2:27PhD where I got to wear this really

2:29funny, silly hat, um, just a couple

2:31months ago. Um, OpenAI uh work OS is a

2:36enterprise security vendor that sells to

2:38all of the AI labs because the AI labs

2:40do not want to do the really painful

2:42annoying work to scale the security and

2:45orth operations into the enterprise. And

2:48so we've been thinking a lot about what

2:49it means to provide the glue that means

2:52people can build agents and then just

2:53seamlessly scale it and sell it to

2:55everyone. And so I want to just tell you

2:57all the answers today whether or not you

2:58want to use us. So let's go through the

3:01agent journey. We're all here trying to

3:02build agents. Um, let's tell a tell a

3:04story. So, I found this great API um

3:07that you can query and it will feed a

3:09bunch of goats that you can then see on

3:11a live stream. Um, this is a real API

3:14you can go and use. And so, naturally,

3:16you do what anyone would do and you're

3:17going to build an emotional support bot

3:19for employees at a company to build a

3:20SAS. Um, and you give it tool use to

3:23query this. Now, this is fine because

3:25it's a onetime query, but frankly, tool

3:28use kind of sucks. We've had it for

3:30years now. Not as many people are using

3:31it. It's really painful. A lot of things

3:33go wrong, which is why the model context

3:35protocol got invented. So why would you

3:37move to to MCP?

3:40One, there is this really robust

3:42ecosystem of tools and providers,

3:45security tooling that lets you interface

3:48between the model and the resource to

3:50make things safe and reliable. It's also

3:52really good at providing standardization

3:54to the models. the models are getting

3:55really good at learning how to use this

3:57either through RL or just kind of you

3:58know good eval usage. It also runs a

4:02stateful connection which means you can

4:04do you know better security better

4:06management better context management in

4:07the way you're passing in to an AM model

4:09and maybe you're doing it just because

4:10everyone's doing it and why not have

4:12some fun right it is genuinely quite fun

4:14to build an MCP server you can make cool

4:16things out of it so what do we do we

4:19make our local server right hopefully at

4:21some point everyone's had a little play

4:23with this uh you tweet out check out my

4:25local host um you know try and get your

4:27friends to play with it it's great it's

4:29hacky it's not particularly useful to

4:31anyone except yourself. You can build

4:33some fun local service. Frankly, this is

4:35where we see a lot of people building

4:37MCP right now. It's an internal demo.

4:39You're going to see if you can connect

4:40it to an API. Cool. It works. And then

4:43we don't go much further than that.

4:46And so kind of the next step where

4:48everyone has been talking about a lot of

4:49discussion in the community, how do we

4:50do this really robustly is just adding

4:52authentication, authorization to these

4:54workloads, which is truthfully right now

4:58the main thing you need to do. These are

4:59links to docs that will help you do it.

5:01Uh through there you can come and chat

5:03with me and I will sit down with you

5:04anywhere in the world and help you build

5:06a really robust secure MCP server and

5:08figure out some pain points. Um you

5:11should not have an external API that is

5:15unauthenticated that has no access

5:17controls on it. Uh things will go very

5:20wrong. So super simple you make people

5:22log in. You scope you have an admin

5:24privilege so that no one is feeding the

5:26goats too much. you know, make sure

5:28goats are well maintained and kept safe.

5:30Um, and maybe if you're doing this

5:32internally with an organization, you put

5:33in a VPC, you're doing that gateway to

5:35make sure no one can access they should,

5:37but everyone turns out in your

5:38organization loves your goat emotional

5:41support tool because who wouldn't? And

5:44so you do what what anyone would do. You

5:45you say, "Let's make it public. Let's

5:47make a public MCP server that people can

5:49add to their claude, that people can

5:51build applications on top of. Let's add

5:52a stripe in there to make sure they've

5:54got payment rails. just sends back a URL

5:56that you can call out to click things.

5:57It's pretty straightforward. Um, you

5:59give some users free credits because,

6:00you know, this is how apps work. Uh, and

6:02you put it on a cloud hosting solution.

6:04Tons and tons of them are spinning up.

6:06You get ads and announcements about them

6:08every day. Fundamentally, MCP servers

6:10are just a normal workload, which means

6:12a lot of the cloud hosting providers can

6:14support whatever you need to host. And

6:17so there's there's lots and lots that we

6:18can discuss there. But you do this

6:20really well, and everyone loves goat

6:22feeding and emotional support. So, you

6:25end up going viral. You've got a

6:27billboard on the highway. Mr. Beast

6:29tweets you out. What happens now? You

6:32end up with having way too much

6:34traction, right? You get free credit

6:36abuse on the signups. Uh, this is

6:38something that we see a ton of AI

6:39companies that we support happening is

6:42AI companies give you some free credits

6:43to onboard you, but at the end of the

6:45day, they're just querying an AI API,

6:48which means that folks will sign up for

6:50an account, abuse those free credits,

6:52and cycle back. one of the AI vendors uh

6:54that we work with, someone was using

6:57their free credits to write fanfiction

6:59stories um by just this is not an

7:01application designed for writing

7:02fanfiction just because it's a

7:05convenient way to get free credits and

7:06so you end up needing bot blocking on

7:08signups. Um you need kind of robust

7:11controls over the whole orth stack to

7:12make sure nothing goes wrong. Uh you're

7:15going to end up needing uh input

7:16validation so that no one prompt

7:18injection attacks your goats. Got to

7:19keep them safe. Uh and then there's a

7:21lot of niche stuff that happens with

7:23MCP. So, uh MCP servers dynamically

7:26register their clients with the server,

7:29which means if you have any developer

7:31admin dashboard, application dashboard

7:33that's tracking the applications that

7:35you've created, they will suddenly be

7:37flooded with MCP servers because of this

7:39weird choice in how MCP servers register

7:42as applications. And so essentially

7:45every orth stack you need, every like

7:47management tooling you need needs to be

7:49adapted for MCP. And so this is

7:51something that we provide but also like

7:53a bunch of other people are working on

7:54and something to be conscious of is if

7:56you scale things will start going very

7:57wrong.

7:59And so everyone loves your MCP server

8:01that's super cool. Maybe it's just an AI

8:02AI agent wrapping it or you're selling

8:04the core MCP server. You want to sell

8:06into enterprise. What do we have to do?

8:08This is like a well-worn SAS path that

8:10we're going to go through. You have to

8:12do all of the boring stuff. You have to

8:14do the SSO, the life cycle management.

8:16You're going to have to do provisioning.

8:18Um, Block uh are this super cool company

8:22um that developed Goose. And internally,

8:25they've been provisioning AI like access

8:28to this client, this chat client as well

8:30as MCP servers. And I really see a

8:32future where enterprises use SSO to

8:35provision access to a ton of internal

8:38resources exposed via MCP that then

8:40employees can chat with as a you know

8:42default way that employees are

8:44encouraged to use AI to automate

8:45workflows.

8:47And so if you're going to sell into the

8:48enterprise, you end up needing all this

8:49like nitty-gritty stuff that really

8:51sucks. Fine grand access controls that

8:52are highly performant are really robust

8:54audit logs um for instant responses. A

8:57lot of the regulations that exist right

8:59now like GDPR um call out explicitly

9:02additional requirements on logging for

9:04AI workloads because the regulators like

9:07to regulate and so your audit logs that

9:10exist normally have to fit a very

9:12specific set of requirements which are

9:13not well supported widely and so

9:16something to think about as you scale

9:17these workloads. Um and you need stuff

9:19like data loss preventions so that

9:20people aren't like uploading random

9:21things to MCP servers. This becomes a

9:24significant risk when people are just

9:25chatting wildly with a ton of servers.

9:28And so now you have an enterprise ready

9:31serverish

9:34because there are a lot of other

9:35questions to answer. This this is a talk

9:37that was was hidden to tell you the

9:38answers, but truthfully the answers

9:40aren't entirely known yet and the

9:41protocol is very rapidly developing.

9:44And so this is the the diagram we

9:46started off with. This stuff's super

9:48easy, right? How does a user log into an

9:51AI chat? Done. We've solved that. How do

9:54AI systems connect to MCP servers? This

9:57is something that's being worked on.

9:58It's pretty straightforward. We can do

9:59all there. You can scan those QR codes

10:01from before, build it, and you have a

10:03production ready MCP server. MCP servers

10:06connecting to external resources is

10:08pretty straightforward. It's not too

10:10hard to do. Can be a bit annoying, but

10:11you know, you have to pass your scopes

10:12and do it properly. Um, IT admins

10:16managing AI workloads pretty

10:18straightforward. And in theory, you

10:21know, the other end of MCP servers

10:23existing in your tenency connecting to

10:25resources, bit of a pain point, but can

10:26easily be built. There are lots of open

10:29questions still as to how we do this.

10:31Um, how exactly remote asynchronous

10:33workloads can do headless or off into

10:36MCP servers with dynamic client

10:39registration uh and make sure that is

10:41you have correct authorization controls.

10:43It's actually super hard and things keep

10:46going wrong along the way. um how these

10:48asynchronous workloads call out to

10:50relevant users. Uh there is a a new RFC

10:54in the MCP spec for elicitation. So when

10:58your model doesn't know what to do, it

11:01knows that it should ask a human being

11:03and this is becoming supported as part

11:04of MCP that it can go and call out

11:06towards a user um and say please provide

11:09additional input that you need because

11:11I'm missing details. So stuff like this

11:13is actively developing and nothing is

11:14stable. Um and then there's this very

11:18broad question that we're running into

11:19with AI workloads um of uh passing scope

11:24between different AI workloads passing

11:26access control between AI workloads

11:28where if you have the A2 we're talking

11:30about MCP if you're using A2A protocol

11:33you are just telling an agent mostly in

11:36vibes what it should or shouldn't do and

11:39relying upon the alignment of that model

11:41to make sure it doesn't misbehave and so

11:44actually passing robust authorization

11:46you know scopes uh communicating access

11:49controls making sure that service

11:50account that AI workload might be has

11:52the correct access turns out to be a

11:54huge pain point in doing this. So

11:57frankly the cloud vendors are mostly

11:58solving the cloud hosting. I think the

12:00authorization and access control element

12:02of this is the hardest part of putting

12:04this into external enterprise workloads

12:07um and a big thing that needs to be

12:08filled.

12:10So

12:12if you want to build fun things, we are

12:14actively building out this entire stack

12:16to sell to AI companies and startups. Uh

12:19and if you go to the docs, we can build

12:21some cool stuff together. Um everyone is

12:23building interesting things right now.

12:24And you know, it's fun to get into the

12:25nitty-gritty and and see what bugs

12:27occur. And then as a thank you for all

12:30listening to this fun talk, uh you

12:32cannot use this on your phones. To be

12:34clear, you can buy this shirt only

12:36through MCP.

12:39Uh the instructions are on the website.

12:41Uh very briefly, if you'd like to see,

12:43let me see if I can get out of this um

12:45and go to cursor. You have to add the

12:49MCP server. There are many ways to do

12:50this, but the way I'd recommend is just

12:52going into one of your AI um editors, uh

12:55typing in the JSON that the website will

12:57give you. This is like the easiest way

12:58to add. You'll see that it's turned on.

13:00You'll need to make an account because

13:01authorization, access control, etc. Um

13:04and then you can say, "Please buy me a

13:07shirt.

13:09Um, and of course the Wi-Fi um will not

13:12work.

13:15Beautiful. Will need my mailing address.

13:17One, two, three. Hack away. Um, work OS.

13:21And I want a medium.

13:24And it knows my name. It's authorized.

13:27It's done a validation check on me.

13:28We've got a bot blocker on the signup so

13:30that people can't abuse my shirts. And

13:32you'll see right there that we purchased

13:34a shirt. So, let's go back to Keynote.

13:38um scan it, add it to your computer if

13:40you want. Um and you guys can have a

13:42free very nice MCP shirt uh that I would

13:45love to share around. Thank you very

13:46much.

13:51[Music]

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